Collective Event Group Harrisburg Reviews

Collective Event Group Harrisburg

Middletown, PA

4.8 out of 5 rating, 64 reviews

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4.8 out of 5 rating

4.8

Excellent

64 reviews

Recommended by 95% of couples

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Quality of service
4.8 out of 5 rating
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4.8 out of 5 rating
Professionalism
4.8 out of 5 rating
Value
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Flexibility
4.8 out of 5 rating

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Tracy Sent on 01/05/2025

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Awesome vendor!!

Working with Channon was a delight! She was so responsive and easy to work with. We rented a starlight tent with lights and heating for our November wedding in northern Maryland and everything went perfectly. We highly recommend CEG!
Allyson Sent on 07/21/2022

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Great experience

We rented tents, tables, and chairs for our fully outdoors June wedding, and Event Central met our expectations and made the process easy. Their rental prices are the best in the area, and communication was professional and responsive to our requests for changes to our rental order. The day before our wedding, the set-up team came early in the day and worked quickly, which was a huge help for the rest of our timeline and preparations.
Benjamin Sent on 07/12/2022

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Organized, Professional, Amazing

I worked with Channon and could not speak highly enough for her and her team. I reserved tents, tables, and chairs for my 220 person wedding. Not only did I move locations 1 month beforehand, I made at least 10 changes of plans and reservations. Including less than 24 hours prior to my wedding adding a 2nd tent in fear of rain. They were able to accommodate and we so professional about it. They can easily bend and flow as your plans solidify. Set up and tear down were both flexible with our schedule and timely. They are your answer for your event needs.

Are you interested?

Poornika Sent on 01/17/2022

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Easy to work with

We rented a heated tent and lights from Event Central for our winter wedding. They were responsive, and it was easy for us to book our rental with them. They handled all of the set-up and tear-down, and the tent looked great! We recommend hiring them for your next event.
Christine Sent on 09/12/2021

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Thank you!

They delivered and picked up as promised. Everything was just as expected. We had a great experience and would use them again.
Johanna Sent on 10/20/2019

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Great rentals and service!

I was so happy with our rentals for our tent wedding reception in Gettysburg. Channon was amazing throughout the planning process! Great service!
Sadie Sent on 07/22/2019

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Small wedding in the city

Very flexible when I called to make some small changes - fast phone and email communication. Had setup at our venue before, so super helpful. Everything arrived on time, and even when we ended up with round instead of square tables at first they acknowledged it and corrected it promptly, no added stress in the end!
Becky Sent on 09/20/2018

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We used Event Central for tent, lighting, and dance floor rental for our daughter's wedding reception, and couldn't have been happier! Channon was very easy to work with from the very beginning and very easy to communicate with, which was important because we had never rented a tent before. She was very knowledgeable about what size would be best and how much lighting would look good. The tent size she suggested turned out to be perfect and the tent was beautiful. Event Central was very helpful with communicating well about tent delivery and set up times which was important because of the large amount of rain this summer. We ended up with a great day, the tent, lights and floor were perfect and we would be very happy to work with Event Central again!
Amanda Sent on 10/10/2017

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EC is great to work with! We have nothing but great things to say about them. The chairs and tables we rented from them were in great condition!
Elizabeth Sent on 12/03/2016

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We just got married in October and we used Event Central for our flatware and China. I had the pleasure of working with Michael and he was so wonderful to work with. He helped me with every question and concern I had and was very quick to get back to me.:) He helped with recommendations on flatware that would look good with our table settings and table decor and everything turned out so beautifully!!! I was so happy to have been able to work with them!! Would absolutely recommend to any bride looking for any rental need in regards to linens, chair and flatware!
Colleen Sent on 10/19/2015

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We rented chiavari chairs from Event Central for our wedding and they are absolutely the best to work with. Everyone at Event Central was so responsive and really worked with us to assure that we got the best deal on our event rentals. Their prices are the best in the area and they are super accomadating! If you are renting tables, chairs and linens for your wedding, you should absolutley go with Event Central.
Jamira Sent on 09/01/2015

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My wedding was this past weekend at Moonstone Manor and we used Events Central for all the glassware. They were kind enough to deliver them a day before for convenience. They also picked them up with no problem after I had previously arranged to deliver them back myself.
User2244166 Sent on 07/27/2015

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Experience was good. They delivered on time and were very helpful and willing to make as many changes as i needed.
David Sent on 11/07/2014

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Great to work with - know what their doing/ very professional - great quality materials used- very flexablr
Carl Sent on 11/06/2014

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The chairs weren't as clean as we had expected.
User1908076 Sent on 11/06/2014

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No complaints! Very prompt and easy flowing service.
User1908033 Sent on 11/06/2014

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I cannot say enough about Lori, Barb and Charlene. They are experienced, well-organized, professional, and incredibly patient. On a scale of 1 to 5, I rate them a 10!
User1899693 Sent on 11/01/2014

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Excellent customer service and flexibility. We loved the gold chivari chairs we rented for our wedding!
Andrea Sent on 10/30/2014

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Sierra made our experience extra awesome. She was helpful and professional and always had great suggestions when we were unsure about something. We were also amazed at how the tent went up! The rentals were great- everyone enjoyed sitting under the huge tent.
Lauren Sent on 10/23/2014

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We used Event Central for our chairs, tents, tables, linens, lighting, heating, etc! They were very helpful, accommodating, and flexible. Our contact was Channon and she came to our wedding site a few times to make sure everything would fit nicely. She was friendly and made sure we weren't missing anything!
Deb Sent on 08/05/2014

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I rented champagne glasses. Everything worked out perfectly.
Jessica Sent on 07/24/2014

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We rented an awesome red and white striped tent for our wedding that fit in perfectly with our theme. Delivery was quick, setup was easy. The cost was really cheap compared to other rental companies in the area as well. I would definitely use them again in the future!
User1716437 Sent on 07/16/2014

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Everyone was very positive and professional during the entire process! My thanks go out to the whole staff at Event Central
User1681833 Sent on 06/27/2014

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Very helpful and easy to work with.
Lauren Sent on 05/27/2014

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We used Event Central to rent chairs for our ceremony site. I couldn't be happier with the service & Sierra Fike was a pleasure to work with - she was extremely helpful! I would definitely recommend 100%.
Nina Sent on 10/29/2013

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Event Central created an elegant venue for our daughter's wedding. the venue only existed in our minds, so we had to place a great deal of trust in this vendor. We were thrilled with the outcome. Everything was as promised, and their professionalism and knowledge was evident in the great advise we received.
Emily Sent on 10/29/2013

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Rented high top cocktail tables for my event. Very helpful and responsive.
Karen Sent on 10/23/2013

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Very responsive, professional and flexible. Shannon Allen was a pleasure to work with.
James Sent on 10/23/2013

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Wonderful experience. Andy and the Event Central team are the best!!!
User1493749 Sent on 10/19/2013

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Event Central was great to work with and I would recommend them to anyone.
Ben Sent on 10/18/2013

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We did customer pickup, all staff was friendly and very helpful. They got us loaded up and unloaded quickly each time and were very professional. Great help!
Amy Sent on 10/16/2013

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I used Event Central for a bunch of the rentals for my reception. They were super easy to work with, dropped everything off the night before & picked up the day or some after. I was really happy with their service.
User1381824 Sent on 10/16/2013

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Make sure you plan ahead for your event.
Patricia Sent on 10/15/2013

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The service was amazing. The wedding was beautiful. Your staff worked very well with me. As the mother of the bride I would use your service again. Thank you

Patricia Mock
Alan Sent on 08/23/2013

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Event Central was wonderful to deal with as far as wedding rental items. Even Central supplied us with a dance floor, a tent, linens, pipe and drape, and numerous other items. Along the way we made many changes. Each time we did, Channon, our Event Central representative, was professional and gracious. Ultimately, Event Central was instrumental in creating a beautiful wedding for my daughter.
Sara Sent on 05/05/2013

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Very responsive and timely-- their inventory is HUGE which made last-minute additions to our order no problem. This was the least stressful part of the planning process!
Krisal Sent on 09/13/2012

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Event Central was great to work with. They gave us great ideas to keep us in our tight budget. They were always very friendly and courteous. They helped with last minute changes and were always very nice.
Dee Sent on 08/28/2012

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We worked with Mike Horn. We rented silver chaivari chairs and black seat cushions. Mike made sure the number of chairs we needed were reserved far in advance and that the delivery to our reception site was timely.
Patty Sent on 08/22/2012

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I have worked with Event Central for over 20 years. As a caterer who is a perfectionist in quality and service in my business, working with Event Central is a great partnership. They are always on time, the tents, dishes, flatware, glassware, chairs....all of the rentals, are pristine. It is nice to know that they also update their equipment and we have many choices instead of just one style of an item. And they go out of their way to provide the best service possible, even setting up an after hours pick up. Their staff is pleasant and aims to keep the client satisfied!
Samantha Sent on 08/02/2012

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Scott Schultz, Andy Mattrick and the entire Event Central team did an amazing job with our wedding. They were so attentive and helped us through the entire process. I am a very visual person and their warehouse is set up to help you envision your reception. They have tents, tables, lighting, linens, glassware, place settings, decor, etc. We took full advantage of all of their services.

Event Central works directly with caterers, because they don't always have their own linens, silverware or place settings and they will outsource to Event Central. Save yourself the trouble of paying more than you should and go directly through Event Central! They will walk you through every step.

One thing I was very happy about was, I was unaware of how many tables my caterer would need...on the day of our wedding, we were short 3 table linens. Event Central took care of everything and made sure we had linens prior to the start of the ceremony. Their customer service was so awesome that I didn't even know this happened until after the wedding. It was just taken care of. That's certainly what you should look for in vendors.

Andy Mattrick not only handles all things marketing, but is also a graphic designer. He designed a new tent for Event Central and we were the first to use it with the Sunburst end caps. Our tent was 50' long by 75' wide - we had 162 people and there was plenty of breathing room! Perfect for an outdoor wedding.

I was hoping to be able to post a photo of the tent on my review, but there's one on our photographer's website. Check out the Wednesday, August 1, 2012 Adam and Samantha post on Brittney Kreider's Photography blog. P.S. She and her husband are amazing photographers. Look for my review of them online as well!

http://www.brittneykreider-blog.com/2012/08/adam-and-samantha.html

I highly recommend Event Central to anyone planning a wedding, corporate event, or personal event. They can handle it all!
Krista Sent on 09/16/2011

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Event Central did a fantastic job with our event. When I stopped by EC for a consultation with Scott Schultz, we actually held the meeting back in the warehouse where everything was stored - they had a special space set up with sample wedding settings. I was so impressed with how CLEAN everything was, and that other rental companies actually send their tents to EC to have them cleaned, because they have special machines. Scott took the time to make sure we had everything we needed covered.

After our consultation, Scott very quickly put together a quote and requested to join us on our site visit so he could make sure everything would go well. Unfortunately, he had to deal with a VERY curmudgeony site owner and the space for the tent which was smaller than we had anticipated. Scott rolled with the punches, got right down to problem solving and worked with my wedding coordinator to find a solution. Within a couple days he had an entirely new quote put together to accommodate the changes (and the grouchy site owner).

Scott was very responsive to all of my inquiries and requests throughout the process and everything looked GREAT the day of the wedding. I couldn't have asked for better service from a rental company.
Erica Sent on 06/30/2011

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They did an amazing job! Great tents and dance floor! Lighting and fans helped too!
Katy Sent on 08/28/2010

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Event Central was amazing. We got all our rentals from them- tents, tables, chairs for ceremony and reception, dance floor, and sound system. The sound system was a late addition, but when we dropped by their office, the young lady at the desk was so nice and helped us choose the right sound system by allowing us to go back into the warehouse so my husband could check each one before we made a decision. They set the tents up at my parents' house two days before the wedding, and were very professional while setting up. Great rental company!
Joanne Sent on 02/24/2010

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They were great, I wanted to rent circular mirrors for my reception tables, but didn't want to spend the money to buy them. They were much less than I could have rented or purchased anywhere else, and they were great in that I was able to pick them up on Friday and return it on Monday without being charged for all those days, they only charged for one!!! Highly recommend them for any rentals you might need!!!
Paula Sent on 11/10/2014

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I worked with Mike Horn at Event Central.
Mike is such a sweet heart and is very accommodating! I had a very large order and he made me feel like money was NOT his first priority, rather ensuring that I have everything I needed for my wedding day. This was very important to me and is a huge testament to the business culture at Event Central. I would consider myself a very specific and demanding bride and Mike made sure to review items with me time and time again.

I swear I must have ordered one of everything from event central... because of this, my set up time took a very long time. Mikes crew worked from around 10 am to 3:30 am in order to get everything done for my big day! Despite the fact that it was cold and rainy, his men pushed through and accomplished all of the elements that needed to get done in order for my wedding to be a success the next day.
Kristen Sent on 08/24/2012

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Could not have put my wedding together without Event Central. They had the largest selection of items, from the tent to the sound system to the serving spoons. For a DIY, self-catered affair like ours, it was a huge relief to rent everything from one place (you'll pay a bit more for the convenience but we considered it well worth the cost). Channon kept in touch throughout the process and cheerfully accommodated all my changes -- very professionally handled.
Caroline Sent on 11/04/2019

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October Wedding

So glad I rented a tent from Event Central for my wedding reception. They were super responsive and accommodating. The tent was beautiful and exactly what I wanted.
Robert Sent on 10/23/2013

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the crew were very helpful loading and unloading my truck
M Sent on 10/23/2013

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The table clothes were a bit pricey for the value but the set up and pick up crew were EXCELLENT! Give those fellas a raise!!! Motivated, hard working people are a rare find and worth investing in. Great crew!!!
Kevin Sent on 10/30/2011

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Overall I was happy. My only complaint is that I could not return your linens on a Sunday which created a problem when we needed to leave for our honeymoon on Sunday after our wedding. However, there did not end up being an extra charge for the late return which was a great surprise.
Katie Sent on 11/03/2014

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Sierra was a great help, and very flexible with my ever-changing ideas! :)
Dana Sent on 05/13/2014

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We rented chavari chairs from this vendor. They were super easy to work with .. they delivered the chairs Friday afternoon, which gave us time to set them up for Saturday. I gave 3 stars for value because we had to unpack the chairs friday and then after the wedding we had to repack them so they could be picked up Saturday. If a reasonable price was given for this service I am sure we would have done that instead.
Cristin Sent on 10/15/2013

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everything was great, I just felt that returning everything Monday morning was a little early and we also received 2 broken glasses when we go our order before even opening anything. but other than that it really made our wedding special.
Stephen Sent on 08/15/2012

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  4.5 out of 5 rating
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  4 out of 5 rating
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  5 out of 5 rating
This was my first event as a catering lead. Channon and the rest of the staff were extremely helpful which made my job so much easier. I learned a lot from them in the process.
Melissa Sent on 10/23/2013

4.5 out of 5 rating
- Quality of service
  5 out of 5 rating
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  5 out of 5 rating
- Professionalism
  4.5 out of 5 rating
- Value
  3 out of 5 rating
- Flexibility
  5 out of 5 rating
Needed tent right away and they were there. Thought is was a little high priced
Briana Sent on 07/16/2014

4.2 out of 5 rating
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  4 out of 5 rating
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  4 out of 5 rating
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  5 out of 5 rating
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  4 out of 5 rating
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  4 out of 5 rating
Overall I was very pleased with my rental from Event Central. Several months ago I placed an order for both chairs and tables for my wedding. A week before the wedding, I discovered that I ordered the wrong size of tables. Due to the late notice, Event Central was not able to provide the new size of table that I needed. I asked to cancel the table portion of my rental, and Ms. Fike informed me that I would have to pay a cancellation fee because the wedding was only a week away. My mistake had me very flustered and desperate for a good solution, and Ms. Fike was kind enough to waive the cancellation fee and adapt my order to just chairs. In addition, she made sure that I received a refund to match the adjusted order, as my deposit for the original order was greater than the amount owed for the chairs alone. I am very thankful for Ms. Fike's understanding and flexibility.

In addition, my in laws had no trouble picking up or returning my chair rental. I'm pleased that they received quality customer service during both interactions with Event Central.
Vincent Sent on 10/15/2013

4.2 out of 5 rating
- Quality of service
  4 out of 5 rating
- Average response time
  4 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  3 out of 5 rating
- Flexibility
  5 out of 5 rating
All good and did not need after all, but thAt was a good thing
Amy Sent on 08/31/2010

4.1 out of 5 rating
- Quality of service
  3 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  4 out of 5 rating
- Value
  3.5 out of 5 rating
- Flexibility
  5 out of 5 rating
They were very flexible with my mom constantly thinking of something else we needed that was not on the list. Everybody there was very nice and easy to work with. The only problem we had was that there was a wedding there the day before that also rented from event central and apparently some confusion on what was whose and we ended up with dirty coffee cups, since the clean ones were picked up with the night before's stuff. Other than that, no problems.
User1915714 Sent on 11/11/2014

4 out of 5 rating
- Quality of service
  4 out of 5 rating
- Average response time
  3 out of 5 rating
- Professionalism
  5 out of 5 rating
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  3 out of 5 rating
- Flexibility
  5 out of 5 rating
Sierra was very helpful and always responded promptly
Amy Sent on 11/17/2009

4 out of 5 rating
- Quality of service
  4 out of 5 rating
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  4 out of 5 rating
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  4 out of 5 rating
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  4 out of 5 rating
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  4 out of 5 rating
Event Central was very efficient in our planning of our wedding. We rented a dance floor from them. They were very prompt in getting back to me and worked with us on all our needs.
User1462345 Sent on 12/04/2013

3.8 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  2 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  2 out of 5 rating
I had rented Chiavari chairs for my wedding. They were beautiful and in great condition! The staff were easy to work with since they were able to drop of the chairs and pick them up (no worries for me).The only thing I had a problem with was a hidden fee that I was unaware of. I had rented the exact amount of chairs for the number of people I had invited to the wedding. 50 people RSVP'd saying they weren't able to make it so naturally I called to cancel 50 chairs. I was charged a 50% cancellation fee that I was neither told about when I rented the chairs nor was it stated on the contract. The only place I found out about this was on the website and it is only mentioned once.
Andrew Sent on 08/12/2012

3.6 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  4 out of 5 rating
- Professionalism
  4 out of 5 rating
- Value
  1 out of 5 rating
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  4 out of 5 rating
Deliver to "Capitol Dome" was excessive. I inquired with seven different rental companies and none was going to charge an additional fee to take items up an elevator to the dome. But this was the only company that had white padded chairs available.

Also, to charge an additional fee to drop off and pick up a small round table one block from the Capitol was embarrassing. I had to carry the table over, in my tux, on my wedding day. Just because it is a "wedding" doesn't mean items and deliveries should be significantly increased.

Once again, I asked four other rental companies about charging an additional fee to drop a table off a black away and none of them would have charged this.

Unfortunate.

U would only recommend this vendor if they cannot gather their needed items from another company.
Kristin Sent on 12/18/2011

3.6 out of 5 rating
- Quality of service
  4 out of 5 rating
- Average response time
  1.5 out of 5 rating
- Professionalism
  3.5 out of 5 rating
- Value
  4.5 out of 5 rating
- Flexibility
  4.5 out of 5 rating
Event Central has great quality products for very reasonable prices. They also carry most everything you would need for a wedding - one-stop shopping. The have a great damage waiver plan that is very helpful for those accidental breakages during dinner and such. My only complaint with Event Central was with their communication. My consultant was very responsive when I was getting initial information and setting up my order, but after that, she was VERY slow to respond to my e-mails if she answered them at all. A couple of times I had to call in to get my questions answered because she hadn't answered my e-mail after a week. Also, the contract I signed when I came in to the store was somehow lost, so I had to fill out another one just before the wedding. In the end, though, it all went well; we had no issues at all with the rentals on or after the wedding day itself.
Kori Sent on 10/15/2013

1.6 out of 5 rating
- Quality of service
  2.5 out of 5 rating
- Average response time
  0.5 out of 5 rating
- Professionalism
  2 out of 5 rating
- Value
  2 out of 5 rating
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  1 out of 5 rating
At first, Event Central seemed like a wonderful and reliable company to work with. I rented 90 wooden chairs for my wedding ceremony that took place in a state park. Because the park had strict rules about leaving things unattending overnight, we were forced to pay Event Central an extra $40 to drop off and pick-up at specific times. The day of my wedding came and Event Central showed up on time to deliver and set-up the chairs. The aunt was in charge of the ceremony site while I got dressed and she said they were easy to work with and they did everything as promised. Before they left they said they would return at 4:30 (their paid scheduled time) to pick-up the chairs. It ended up raining during our wedding ceremony, so everything was rushed. We ended up being about 45 minutes ahead of schedule but my aunt said she would wait at the park until 4:30, so they could pick up the chairs. They waited, in the rain, until 5:30 pm - they never showed up to get the chairs. My aunt missed two hours of our wedding reception because she was waiting for them. She said she called and called. She called the afterhours phone number and no one answered. She finally left. My family went to the park the next afternoon and the chairs had been pick-up by then, luckily, by Event Central and not the park service. It was quite frustrating that I paid an extra fee to make sure they were taken care of and this business couldn't even be bothered to answer their phone. Totally unprofessional. Too bad they are the only legitimate event rental company in the area or someone could put them out of business.

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