Collars n Cuffs Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
97 Reviews
93% recommend it
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Quality of service 4.6 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
97
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Michael J. Sent on 10/29/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Simply the Best
We met the team from Collars n Cuffs at a wedding expo at Harry's Savoy Grill, but you do not truly meet the team until you meet Len. Len is a larger than life personality, who instantly makes you feel at home and comfortable. Going to talk to him is worth the trip into the store alone, but the man also has an eye for what is going to work for you and your groomsmen. He helped guide us to the perfect tuxedos, and measured so that everything fit perfectly when it came in. I have been in the wedding business for almost twenty years, and I wish I had met Len sooner. I will be recommending him to all of my future clients. If you are within an hour’s drive of their store in Wilmington, they are a must on your list.We met the team from Collars n Cuffs at a wedding expo at Harry's Savoy Grill, but you do not truly meet the team until you meet Len. Len is a larger than life personality, who instantly makes you feel at home and comfortable. Going to talk to him is worth the trip into the store alone, but the man also has an eye for what is going to work for you and your groomsmen. He helped guide us to the perfect tuxedos, and measured so that everything fit perfectly when it came in. I have been in the wedding business for almost twenty years, and I wish I had met Len sooner. I will be recommending him to all of my future clients. If you are within an hour’s drive of their store in Wilmington, they are a must on your list. -
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Stephanie W. Sent on 08/13/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect Fit
My husband picked Collar's n Cuffs to do his groomsmen and his tuxes because of their down to earth and professional services. Len and Scott were so great throughout the planning process. Len saw our vision and made it happen. All of the groomsmen were so impressed that he came to our house for a tux fitting party so they wouldn't miss the big football playoff game. But then he even picked up all of the tuxes directly from us after the wedding so the guys didn't have to worry about returning them! It was so easy and convenient and at an affordable price. We felt very connected with them and definitely not just another customer at some of the larger corporate stores. Thank you Collars n' Cuffs for helping with our big day!My husband picked Collar's n Cuffs to do his groomsmen and his tuxes because of their down to earth and professional services. Len and Scott were so great throughout the planning process. Len saw our vision and made it happen. All of the groomsmen were so impressed that he came to our house for a tux fitting party so they wouldn't miss the big football playoff game. But then he even picked up all of the tuxes directly from us after the wedding so the guys didn't have to worry about returning them! It was so easy and convenient and at an affordable price. We felt very connected with them and definitely not just another customer at some of the larger corporate stores. Thank you Collars n' Cuffs for helping with our big day! -
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Casey K. Sent on 12/28/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Can’t say enough positive things about Collars n Cuffs
We recently used Collars N Cuffs for our September wedding. Lenny went above and beyond to make my vision for our tux’s a reality. He was able to give excellent advice on styling that would fit our theme. We had a fabulous tux party with all of the guys and when the time came we had to make some sizing changes and Lenny made it happen on time! All in all a top knotch establishment and would use them again in a minute.We recently used Collars N Cuffs for our September wedding. Lenny went above and beyond to make my vision for our tux’s a reality. He was able to give excellent advice on styling that would fit our theme. We had a fabulous tux party with all of the guys and when the time came we had to make some sizing changes and Lenny made it happen on time! All in all a top knotch establishment and would use them again in a minute. -
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Rob Sent on 02/06/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They did a good job and they were less expensive than the others
I thought I got a better quality suit, more personalized service and a better price than a big chain store. Overall, had a very good experience.I thought I got a better quality suit, more personalized service and a better price than a big chain store. Overall, had a very good experience. -
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Chris P. Sent on 02/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fitting party is a must!
Was very unique having one of the Collars n' Cuffs team members come to my house for a fitting party. Was a great way for the whole bridal party to get together and have some fun. Would recommend a fitting party.Was very unique having one of the Collars n' Cuffs team members come to my house for a fitting party. Was a great way for the whole bridal party to get together and have some fun. Would recommend a fitting party. -
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Alan Sent on 10/11/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
These guys were great. No improvements needed.These guys were great. No improvements needed. -
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Jamie Sent on 10/29/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Collars and Cuffs compares to no one else in the suit business! Our bridal party LOVED the fitting party that Collars and Cuffs solemnly does...not only was it a great way to make a decision, but it was so cool to get the groomsmen and bridesmaids acquainted before our big day. To top it all off, Len Brown is professional, hilarious and an absolute gemstone. Look no further brides and grooms ;)Collars and Cuffs compares to no one else in the suit business! Our bridal party LOVED the fitting party that Collars and Cuffs solemnly does...not only was it a great way to make a decision, but it was so cool to get the groomsmen and bridesmaids acquainted before our big day. To top it all off, Len Brown is professional, hilarious and an absolute gemstone. Look no further brides and grooms ;) -
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Teresa Sent on 08/25/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Len Brown is the man! From the first day to the last, I knew the groomsmen were in good hands. Always professional and full of energy, Len knows his stuff.Len Brown is the man! From the first day to the last, I knew the groomsmen were in good hands. Always professional and full of energy, Len knows his stuff. -
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Maggie Sent on 07/04/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great work overall and Len was wonderful to work with! Would recommend and look forward to working with him again in the future!Great work overall and Len was wonderful to work with! Would recommend and look forward to working with him again in the future! -
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Bryan Sent on 06/19/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Professionally run and a huge help for our wedding. Had zero regrets using them as our choice for tuxes as all my guys turned out looking sharp and everything fit perfectly for everyone. Would highly recommend them to anyone as they helped me look my best on my biggest day!Professionally run and a huge help for our wedding. Had zero regrets using them as our choice for tuxes as all my guys turned out looking sharp and everything fit perfectly for everyone. Would highly recommend them to anyone as they helped me look my best on my biggest day! -
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Pam Sent on 01/23/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
If you are looking for a professional Tuxedo shop that really knows their stuff, LEN BROWN with Collars 'n Cuffs is your guy, Len is ultra friendly, has an amazing selection to choose from. What's best is he will COME TO YOU for your fitting! Super accommodating and an extreme pleasure to work with!If you are looking for a professional Tuxedo shop that really knows their stuff, LEN BROWN with Collars 'n Cuffs is your guy, Len is ultra friendly, has an amazing selection to choose from. What's best is he will COME TO YOU for your fitting! Super accommodating and an extreme pleasure to work with! -
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Mark Sent on 11/26/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I definitely recommend Collars n Cuffs for your tuxedo needs. They helped me out for my wedding as well as my groomsmen and ring bearers. Would definitely go again.I definitely recommend Collars n Cuffs for your tuxedo needs. They helped me out for my wedding as well as my groomsmen and ring bearers. Would definitely go again. -
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Kristen Sent on 06/01/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Outstanding customer service! Len was simply wonderful! He was so friendly and easy to work with. The location is a bit inconvenient, being right in downtown Wilmington. However they offer in-home tux fitting parties and hotel pick up for after the wedding. My groomsmen could not say enough about how fun Len was to work with and he made everything easy. Once you have your first meeting with Len, you will not be disappointed!! The personalized service cannot be beat! My guys looked awesome!Outstanding customer service! Len was simply wonderful! He was so friendly and easy to work with. The location is a bit inconvenient, being right in downtown Wilmington. However they offer in-home tux fitting parties and hotel pick up for after the wedding. My groomsmen could not say enough about how fun Len was to work with and he made everything easy. Once you have your first meeting with Len, you will not be disappointed!! The personalized service cannot be beat! My guys looked awesome! -
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Alyssa Sent on 03/08/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Len was fantastic! Such a nice guy to work with and always pleasant with his responses. The options we chose were perfect and delivered timely! We chose to have a fitting party, which was a lot of fun for the whole party and family. We also chose the option to drop off the tuxes a few days later rather than the very next day which was a huge help. All in all, I would recommend Len and the shop for any wedding in the area. He had a ton of options and also had a lot of styling advice. My husband absolutely loved his tux as it was one of the new ones at the time and Len was very good at working on pricing since we had seen him at a Bridal Show!Len was fantastic! Such a nice guy to work with and always pleasant with his responses. The options we chose were perfect and delivered timely! We chose to have a fitting party, which was a lot of fun for the whole party and family. We also chose the option to drop off the tuxes a few days later rather than the very next day which was a huge help. All in all, I would recommend Len and the shop for any wedding in the area. He had a ton of options and also had a lot of styling advice. My husband absolutely loved his tux as it was one of the new ones at the time and Len was very good at working on pricing since we had seen him at a Bridal Show! -
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User2484700 Sent on 12/29/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Len made everything so simple and easy for us. He even brought the items to our home for a trail, super convenient! He also scheduled a pick up so we did not have to worry about returning after the wedding I mean this company truly went above and beyond. The people are friendly, the service was great, the quality was top notch and the value was unbeatable. I would recommend this company to anyone!Len made everything so simple and easy for us. He even brought the items to our home for a trail, super convenient! He also scheduled a pick up so we did not have to worry about returning after the wedding I mean this company truly went above and beyond. The people are friendly, the service was great, the quality was top notch and the value was unbeatable. I would recommend this company to anyone! -
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Rob Sent on 01/22/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing guys to work with and the Tux fitting parties are well worth the time and they'll always work with your schedule.Amazing guys to work with and the Tux fitting parties are well worth the time and they'll always work with your schedule. -
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Michael Sent on 01/18/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
From the first phone call to the day I dropped off my tux Len was a huge help. He sat with my wife, fiance at the time, and I and went over all the different styles of tuxes that we could choose. We had numerous options, and he went over which ones would be good for the season, my body type and the body types of my groomsmen, the color ranges that were possible, etc. He asked for swatches of colors from the bridesmaids dresses and a small color palette to really help define the colors I and my groomsmen would be wearing. He was super professional, but also a lot of fun to work with, we felt like family. He, and the other gentlemen at Collars n Cuffs, made the whole experience one I will remember forever. I've recommended these guys to all my friends and colleagues, and I would recommend them to you as well. They go above and beyond what many places do, my wife even informed me a few days after the wedding that she wished she had got such personable service when she was looking for her wedding dress.From the first phone call to the day I dropped off my tux Len was a huge help. He sat with my wife, fiance at the time, and I and went over all the different styles of tuxes that we could choose. We had numerous options, and he went over which ones would be good for the season, my body type and the body types of my groomsmen, the color ranges that were possible, etc. He asked for swatches of colors from the bridesmaids dresses and a small color palette to really help define the colors I and my groomsmen would be wearing. He was super professional, but also a lot of fun to work with, we felt like family. He, and the other gentlemen at Collars n Cuffs, made the whole experience one I will remember forever. I've recommended these guys to all my friends and colleagues, and I would recommend them to you as well. They go above and beyond what many places do, my wife even informed me a few days after the wedding that she wished she had got such personable service when she was looking for her wedding dress. -
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Jeff Sent on 03/01/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Collars N Cuffs and the whole crew there are great! Len sat down with my then fiance and I and helped pick the perfect tux based on our tastes and styles. Normally the women get all the parties but with Collars N Cuffs they came to our house while we threw a party to help with the fitting and then closed the shop down for my groomsmen and I at the final fitting. Everything was relaxed and super flexible to our needs. Len and the guys were a lot of help and a lot of fun. Would definitely recommend to anyone looking to pick the right shop for their tuxes!Collars N Cuffs and the whole crew there are great! Len sat down with my then fiance and I and helped pick the perfect tux based on our tastes and styles. Normally the women get all the parties but with Collars N Cuffs they came to our house while we threw a party to help with the fitting and then closed the shop down for my groomsmen and I at the final fitting. Everything was relaxed and super flexible to our needs. Len and the guys were a lot of help and a lot of fun. Would definitely recommend to anyone looking to pick the right shop for their tuxes! -
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Chad Sent on 01/02/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It was a pleasure working with Len Brown. He made my wedding experience great! Thanks Len!!It was a pleasure working with Len Brown. He made my wedding experience great! Thanks Len!! -
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Shana Sent on 08/24/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used to Collars n Cuffs to dress all the men in our wedding party: groom, groomsmen, usher, ring bearer and the father of the bride. Len handles all the wedding details and he was AMAZING!!!! He made the process run smoothly getting everyone's measurements regardless if they were local or out of town like my dad. We did have a slight issue a couple days before the wedding where some of the items were missing from the tuxedo packages. Len was on it and made sure all of the items were accounted for and that we had them in time for the wedding. I would totally recommend Len as he was the #1 choice recommended to us as well.We used to Collars n Cuffs to dress all the men in our wedding party: groom, groomsmen, usher, ring bearer and the father of the bride. Len handles all the wedding details and he was AMAZING!!!! He made the process run smoothly getting everyone's measurements regardless if they were local or out of town like my dad. We did have a slight issue a couple days before the wedding where some of the items were missing from the tuxedo packages. Len was on it and made sure all of the items were accounted for and that we had them in time for the wedding. I would totally recommend Len as he was the #1 choice recommended to us as well. -
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Shannon Sent on 07/29/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I used Collars n Cuffs for my wedding on July 18th, 2015. Len goes above and beyond to make sure the tuxedos look perfect. The tux fitting party went great and we all enjoyed his professionalism as we were fitted. He worked with us to make last minute adjustments and made sure we had our tuxedos ready in time for my wedding day. He was flexible and worked around all of our schedules. The quality of the tuxedos was excellent and looked great in our pictures. I received several compliments on the way our tuxedos looked. My bridal party and I could not have been happier with the way our tuxedos looked the day of my wedding.I used Collars n Cuffs for my wedding on July 18th, 2015. Len goes above and beyond to make sure the tuxedos look perfect. The tux fitting party went great and we all enjoyed his professionalism as we were fitted. He worked with us to make last minute adjustments and made sure we had our tuxedos ready in time for my wedding day. He was flexible and worked around all of our schedules. The quality of the tuxedos was excellent and looked great in our pictures. I received several compliments on the way our tuxedos looked. My bridal party and I could not have been happier with the way our tuxedos looked the day of my wedding. -
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Amanda Sent on 06/18/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Len Brown was awesome! Very accommodating! The guys looked great'Len Brown was awesome! Very accommodating! The guys looked great' -
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Annette Sent on 06/18/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I originally went in to get a Tux only for him. After talking to Len, we realized that if we wanted amazing wedding pictures, we needed to get everyone in a Tux. This turned out to be the absolute best decision we made! Everyone was SHARP! Len, we are overjoyed that we went with everything you recommended and I mean everything....you outdid yourself and we are eternally grateful to you! Our pictures are absolutely gorgeous and we were vey pleased with the Top Notch Service you provided! Thanks Collars N Cuffs !!!! Can't wait to bring our picture by so people can see what true talents you guys have! Thanks again for a job well done!My husband and I originally went in to get a Tux only for him. After talking to Len, we realized that if we wanted amazing wedding pictures, we needed to get everyone in a Tux. This turned out to be the absolute best decision we made! Everyone was SHARP! Len, we are overjoyed that we went with everything you recommended and I mean everything....you outdid yourself and we are eternally grateful to you! Our pictures are absolutely gorgeous and we were vey pleased with the Top Notch Service you provided! Thanks Collars N Cuffs !!!! Can't wait to bring our picture by so people can see what true talents you guys have! Thanks again for a job well done! -
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John Sent on 07/14/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Len made the experience wonderful. I live in Philadelphia and to be perfectly honest, I did not want to have my groomsmen (10+ father of the bride & myself) have to drive to Wilmington for a fitting, then the pick-up and finally, the drop off. Len made it VERY easy and instructed us to simply have a "fitting party." We invited the guys over my house and he came, with different tuxes, shoes, shirts, etc. After the wedding, he even made it easier and told us to leave the tuxedos with the hotel and he picked them up himself....to save us time.
Great overall service!!!Len made the experience wonderful. I live in Philadelphia and to be perfectly honest, I did not want to have my groomsmen (10+ father of the bride & myself) have to drive to Wilmington for a fitting, then the pick-up and finally, the drop off. Len made it VERY easy and instructed us to simply have a "fitting party." We invited the guys over my house and he came, with different tuxes, shoes, shirts, etc. After the wedding, he even made it easier and told us to leave the tuxedos with the hotel and he picked them up himself....to save us time.
Great overall service!!! -
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Nichele Sent on 04/16/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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My wonderful Husband (Ty) stumbled upon Collars n Cuffs walking down Market Street in Wilmington. Ty had expressed to me that he liked the professionalism and the customer service he received upon entering Collars n Cuffs. I trusted his opinion -to an extent. My husband had to look better than he has ever looked, so I went to check out the place myself. I went with Ty to his first fitting. I met Len and he was very personable and accommodating to our needs, and he dresses REALLY well!!! I knew he was in good hands. Len picked a few styles out and had Ty try them on. By the end of the consultation Len had a couple styles that were flattering on Ty. He had assured me that Ty along with the Best Man, 2 Groomsmen, 2 Ushers and my Father would look phenomenal the day of my wedding. Len gave great advice on what would look the best and most complimentary to me and my bridesmaids. He was also able to provide great information on etiquette when it came to wedding traditions.
Overall, Len played a big part in making our wedding look classic and timeless. Not only did he meet our every need but he went above and beyond. I threw a Tux fitting party for the guys. The whole bridal party (guys and girls) came to my house and Len showed up and fitted all the men in the Bridal Party. It was SO helpful!!! I knew everyone got fitted! I knew the colors matched my bridesmaids! -since I had a bridesmaids dress on hand. I knew that they were going to look AWESOME..... and they did!!
Honestly, Till this day people cannot not stop talking about how GREAT Ty looked that day. - thought it was about the Bride. But he did look good. REAL GOOD!!
Thank you Collars n Cuffs on making my wedding day Picture Perfect!! Special Thanks to Len Brown. You are the MAN!! I would suggest him to anyone for any event. You will be pleased
Thank you,
Nichele Peaker f.k.a. Nichele BaldwinMy wonderful Husband (Ty) stumbled upon Collars n Cuffs walking down Market Street in Wilmington. Ty had expressed to me that he liked the professionalism and the customer service he received upon entering Collars n Cuffs. I trusted his opinion -to an extent. My husband had to look better than he has ever looked, so I went to check out the place myself. I went with Ty to his first fitting. I met Len and he was very personable and accommodating to our needs, and he dresses REALLY well!!! I knew he was in good hands. Len picked a few styles out and had Ty try them on. By the end of the consultation Len had a couple styles that were flattering on Ty. He had assured me that Ty along with the Best Man, 2 Groomsmen, 2 Ushers and my Father would look phenomenal the day of my wedding. Len gave great advice on what would look the best and most complimentary to me and my bridesmaids. He was also able to provide great information on etiquette when it came to wedding traditions.
Overall, Len played a big part in making our wedding look classic and timeless. Not only did he meet our every need but he went above and beyond. I threw a Tux fitting party for the guys. The whole bridal party (guys and girls) came to my house and Len showed up and fitted all the men in the Bridal Party. It was SO helpful!!! I knew everyone got fitted! I knew the colors matched my bridesmaids! -since I had a bridesmaids dress on hand. I knew that they were going to look AWESOME..... and they did!!
Honestly, Till this day people cannot not stop talking about how GREAT Ty looked that day. - thought it was about the Bride. But he did look good. REAL GOOD!!
Thank you Collars n Cuffs on making my wedding day Picture Perfect!! Special Thanks to Len Brown. You are the MAN!! I would suggest him to anyone for any event. You will be pleased
Thank you,
Nichele Peaker f.k.a. Nichele Baldwin -
Quality of service
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