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Cold Creek Farm Wedding Venue Reviews

Cold Creek Farm Wedding Venue

Cold Creek Farm Wedding Venue

Dawsonville, GA
4.5 out of 5 rating, 35 reviews
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Reviews

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Awards

35
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
Weddingwire
4.5/5 35 reviews
Google
4.6/5 253 reviews
  • Ashley
    Ashley Sent on 06/04/2026
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    05/23/2026 Bride

    We just got married here, and the experience was amazing. I truly had my dream wedding. The process of planning the wedding was the easiest. I cannot recommend this venue more. Worth it in every way possible. Everyone is so amazing to work with!!
  • Jacob
    Jacob Sent on 12/02/2024
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  • E
    Erika Sent on 10/18/2022
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    Definitely the venue you should use if you want an easy wedding planning process!

    We could not recommend a better venue. Being an all inclusive, the process of wedding planning was effortless for us. Their vendor meeting are such an amazing idea and so fun! The day of everything went great even with a few expected hiccups, it still ended up being a perfect wedding! Thank you Cold Creek Farm!
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    Karla Sent on 10/06/2022
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    A rainy wedding dream

    We honestly picked this place bc it was all included and the outside had some many different things for guests to enjoy! It was a rainy day but it was amazing!!! Everything went so smooth! Loved everything about this day and the tree house. Would not have picked another place!
  • Wendy
    Wendy Sent on 12/22/2019
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    Best day of my life!

    Everything was beautiful, just what I asked for, and such an EASY day. All I had to do was show up. Reclally recommend them. Jeff, Susan and Carla were so great.
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    Jerry Sent on 12/12/2019
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    Amazing service

    Our event at Cold Creek Farm was unbelievable! The staff was extremely helpful and attentive to all of our needs. We would recommend them to anyone!
  • Melissa
    Melissa Sent on 11/16/2019
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    Cold Creek Farm MUST be your wedding venue!!

    Jeff and Susan have the most BEAUTIFUL wedding venue in all of GA. After finding Cold Creek Creek, we fell in love with the venue, but mostly we loved Jeff and Susan. They are the sweetest couple and make you feel like family. Although they host many weddings a year. It did not feel like we were just another wedding. It truly felt like we were the only wedding that they had all year. They had our wedding perfect right down the very detail. They made sure to accommodate every request and even allowed us to postpone our ceremony to be able to avoid the rain to still have our outdoor wedding.

    Wedding planning was tough for us working full time, not living close by and doing the planning on our own. Jeff and Susan ensured that we had an easy way of choosing our vendors by hosting a vendor meeting about every 3 months where you had the opportunity to talk with, see, and sample their work right there at the wedding venue. Talk about killing 10 birds with one stone!

    Choosing Cold Creek as your wedding venue is a no brainer! This will be the best decision about your wedding that you can make! We love you Jeff an Susan!

    Sending ALL of our love,

    Melissa and Shaun

    Cold Creek Farm Wedding Venue's reply:

    Thank you so very much Melissa!
    We truly appreciate you both for selecting Cold Creek Farm for your wedding. Seeing your families celebrate you was such an awesome experience.
    Our door and hearts are open to you any time!

    Sincerely,
    Susan & Jeff
  • Alex
    Alex Sent on 07/02/2019
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    Wedding 2/16/19

    I am confused how you could rate this wedding venue anything other than 5.0 across the board. Our wedding in February was absolutely flawless. I could not have dreamed a more beautiful or perfectly executed day. There is not one thing I would change. From the time we toured the venue, Jeff and Susan did everything they could to make our wedding experience easy and amazing. You cannot beat the convenience of the wedding package being all inclusive. They let us tweak the package to eliminate some of the things that we didn’t need and replace them with things that were important to us. No other venues we spoke with accommodated us this way. Also, they made my moody winter wedding dream a complete reality. The decorations were flawless and so personally crafted to our style. I cannot say enough great things about our wedding and highly recommend booking your wedding at Cold Creek Farm... you will not regret it!

    Cold Creek Farm Wedding Venue's reply:

    Thank you Alex!! We so appreciate you sharing your wedding day here at the barn. Our staff tries hard to make your experience as easy as possible so you can enjoy your day. Our packages are designed to make your day your own.
    We wish you both a lifetime of love.
  • Calyn
    Calyn Sent on 01/20/2019
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    Love at first sight!!!

    We actually came across Cold Creek Farm through an AD on facebook. We had a list of venues to tour but Cold Creek was definitely at the top of our list. Other venues we good, but Cold Creek was everything we were looking for in a wedding venue and more. Their all-inclusive packages are truly all-inclusive and at a price we couldn't beat. I'm a true believer in "you get what you pay for" and Cold Creek far exceeded that. Cold Creek made wedding planning so easy and so seamless. Our Coordinator - Lauren - was on top of everything and we couldn't have asked for a better day-of coordinator, she was amazing! Carla was always so quick to answer any questions I had and was always so helpful. Jeff and Susan opened up their home to us (as they do to all their guests) and allowed us to have a perfect fairy tale wedding. Carla was always so quick to answer any questions I had and was always so helpful.

    Thanks for hosting our perfect --FOREVER-- Cold Creek!!!,
    Matthew and Calyn Bell
    Est. November 10, 2018
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    Jenn Sent on 09/25/2018
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    We had our wedding at Cold Creek this past weekend. We had the most amazing experience! Everything was perfect and we would not have changed a single thing!
    Jeff and Susan, the owners, were there the day of the event to ensure everything went smoothly. They both came upstairs to spend time with me moments before walking down the aisle. They talked to me and eased my jitters.
    I would highly recommend Cold Creek as a wedding venue; you get amazing, stress-free service and quality for a great price!
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    Marci Sent on 07/21/2018
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    Cold Creek Farm was just beautiful. Everything was fantastic from start to finish. They were incredibly accommodating and responsive to questions, ideas, and needs. We would absolutely use them again and recommend them to anyone. Two things to note that would be helpful to know ahead of time if you are going to use them. The first is that they put out a tip jar for the bartenders. If you would prefer to negotiate a gratuity for the bar and take care of it yourself, you need to do it ahead of time with your wedding co-ordinator (ours was
    Jessica Bencomo and we LOVE her). We did not want a tip jar out as most of our guests would not have had appropriate cash on them in formal attire, and we didn't want our guests, who had mostly traveled and already spent a lot to be there, to be burdened by further expense, but because we weren't aware of it ahead of time, there was a lot of miscommunication as to how to deal with it. The second was that in the summer it was very hot in the venue. There is an AC option, but to use it all barn windows/doors must be closed. We wanted the open feel, so we opted for no AC, but it was very hot. Overall, we had an amazing experience, start to finish, with CCF. It was truly a beautiful, special spot, and we would definitely recommend it to anyone looking for a special wedding. Oh, also, it POURED about 30 minutes before the ceremony was going to start. EVERYTHING had to be moved inside (chairs, flowers, etc.) Immediately when the rain stopped, their staff was outside re-setting, drying chairs, making it as if the rain never happened. It was amazing, and we were very grateful to them.
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    Diana Sent on 07/12/2017
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    If you don't get married here, you're missing out! My husband and I are both in graduate school and clinicals 65+ hours per week, so planning a wedding through all the madness was really intimidating to us. Then, we found Cold Creek. They told us that they offer a variety of vendors that we can sample and select through routine vendor meetings. We went to two vendor meetings, met with all the vendors, and easily decided who would be great for our wedding. We also chose our decorations, etc. all through CCF. And that was it - our wedding was planned! They completely took the stress off our shoulders, but we still felt the excitement of planning our wedding. We scheduled our wedding during our two week summer break from school, so our wedding was just a few days after our final exams. Needless to say, as the wedding approached, I was overwhelmed. I spoke with Carla and Jeff several times and they were extremely patient with me, as I was forgetting to email them back, and wasn't exactly putting much effort into answering their questions. The day before the wedding, I went by and dropped off the decorations I wanted included in the wedding but didn't have time to stay and speak with them about where I wanted everything, etc. On my wedding day, I was stressed. I felt like everything would just be thrown together and it wouldn't look the way I wanted because I just didn't have the time or energy to put into it - I was literally in tears, but when I walked into the barn to find Kaye, the decorator, she was working like an amazing little wedding elf. EVERYTHING was where I wanted it! I didn't even give her any real instructions, but it was beautiful. Then I was crying for that reason! I couldn't believe it and I still don't know how she did it. I instantly relaxed, and was able to enjoy our day. Our guests are still raving about the wedding. It was the best day of my life and I wish I could do it over and over again! I can't recommend them enough. WORTH EVERY PENNY!
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    Jara Sent on 04/15/2017
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    An absolutely beautiful wedding, this venue has it all! They help with everything the whole way through. They make planning easy, and answer any and all questions almost immediately no matter the time of day or night. They had a back up plan for inclemate weather, a special location for an optional bar, a ceremony space that is truly exceptional, decor for different themes and styles, a room for the groom, and a room for the bride to get ready! If you don't like something, they will change it, and they will surprise you with exactly what you need! They have all the contacts, and they have everything you need, along with an beauty of a wedding venue! ~ The Whites ~
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    Anna Sent on 11/04/2016
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    I absolutely loved Cold Creek Farm. Jeff and Susan are so sweet and accommodating. From the moment we walked in to tour the venue they were committed to helping us realize our vision for our perfect wedding. We booked the venue a year and a half before the wedding and in that time, the venue transformed so much -- by the time we had our wedding on October 8, they had built a brand new arbor, stairs for the bride to walk down, and even created a new doorway for guests to go in and out with ease. They were already talking landscaping changes during our rehearsal -- I just know they are going to keep improving.

    They took care of EVERYTHING -- all I had to do was drop off whatever custom decor we wanted (for us, it was basically chalkboard signs, some special items for a grandparents' tribute table, and stuff to set up the Photo Booth) and they did ALL the decorating and taking down. I loved that they allowed us to customize the all-inclusive package without penalizing us. We were able to have our own officiant, our own band and skip the DJ. All of the vendors they included in their package were AMAZING. Gail of Dawsonville Florist did a wonderful job, Christina Kelley was the coolest photographer (speaking AS a very picky photographer) and Sara of Cakehouse on Main did something magical with our cakes and cupcakes.

    Be aware that you must book *well in advance* for fall weddings (we booked ours April 2015 for an October 2016 wedding and they were already booked for 2 Saturdays in October). The other thing to know is that you will need to have everything cleared out and all cars picked up the morning after the wedding, which was challenging for us.

    All in all, it was the best deal we could find for a Georgia mountain wedding in autumn – but it didn't feel cheap in the very least. There were no hidden charges and they are very flexible with your time table to pay them (aside from the 30-day deadline, which is reasonable). Would absolutely recommend! <3
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    J Sent on 07/21/2016
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    Cold Creek Farms was a joy to work with. I wasn't nearly as on top of things as I could or should have been, but they were flexible and really worked with me to make sure everything was exactly how I wanted it. From answering hundreds of emails and phone calls where Susan, Jeff, Caitlyn, and Carla counseled me and my mom on all sorts of wedding decisions to Caitlyn fixing my dress seconds before I walked down the aisle, and everything else in between, Cold Creek makes sure you have the experience that you want. Also, the all inclusive package was really great for me; I didn't want to manage countless details for centerpieces and other miscellaneous decor, so it was a relief to be able to leave that to them. They have curated a list of excellent vendors who are very talented and extremely professional, so let them do their thing. I can promise you that you will be happy with the results!
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    Brenadette Sent on 06/20/2016
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    The venue is absolutely beautiful and Jeff, Susan and their entire team were so easy to work with. I highly recommend them! I told someone this morning that you know that you picked the right venue when every person there has changed their profile pic to be one from the wedding!
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    Jessica Sent on 06/08/2016
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    The people at Cold Creek Farm allowed me to have my dream wedding. though the price is steep at first glance, everything you get is what you're paying for. i did the all inclusive package and all i had to do was make decisions and show up on the wedding day with my dress, groom and license. We had a fairly big wedding and they accommodated us well. They went above and beyond what i could have expected. They even brought me a snack while i was having my dress bustled so i would have had a chance to eat. if i had to do it all over again, i would go back to Cold Creek. it was amazing.
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    Skye Sent on 01/17/2016
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    Cold Creek Farm was a dream come true. Our wedding day was perfect!! The owners, Jeff and Susan, are incredible and so personable! They made the planning process a breeze! They were super helpful and understanding of our needs and were very willing to work with us. As a bride on a budget and not knowing a lot about planning a wedding I was extremely thankful to have found Cold Creek Farm. The vendors recommended in the packages were all excellent! The venues atmosphere makes for a great southern wedding and is very spacious. The farm looked so beautiful the day of the wedding and the friendly farm animals were a hit for the guests! Thanks to the awesome owners and staff our wedding day was beyond perfect and Cold Creek Farm will always hold a special place in our hearts!
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    Megan Sent on 11/04/2015
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    Thus Wedding Venue is amazing! There venue itself is simply stunning and can be 'dressed up or down' depending upon how formal you would like your event. Susan and Jeff, then owners, we're fantastic to work with. Everytime I had a question they answered every email and phone call without me feeling like I was bothering them. They day of them wedding Susan kept me up to date on how things were being set up...even sent me text messages with pictures to make sure I was happy with everything! When u arrived at their venue, I didn't have to do anything...everything was set up to perfection and just how I saw all my wedding day visions. The price...that was another great thing about this venue. You truly can't beat it...everything is included if you get them package. But this venue gives you many choices to pick your vendors or bring in your own things and move details and prices around. I called around to about 20 other venues and I couldn't find one even close in comparison with Cold Creek Farm. If you are considering thus venue, stop thinking and just book! You will not regret the decision. :)
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    Kelly Sent on 11/04/2015
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    I loved all the services they provided plus they were flexible with adapting to our needs and didn't lock you into anything!
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    Drew Sent on 11/04/2015
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    Beautiful rustic venue for our evening wedding in the fall. The staff took care of most anything we asked of them. I would recommend them to anyone!
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    Julia Sent on 10/30/2015
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    Cold creek Farm is an outstanding venue! Susan , Jeff, the entire staff are genuinely kind & hospitable! They will do whatever it takes to make your wedding day perfect! The vendors I chose (from Cold Creek Farm's list) were also outstanding! Our photographer Chrisina Kelley did an amazing job & went out of her way to find a Volkswagen Beetle for us to use as a photo prop! We had looked & looked unsuccessfully & she made it happen! Sweet treats by Leigh made our delicious cake & decorated it perfectly to make it unique to us! Spin Sisters DJ were fun and full of energy! They did a great job with the music & getting guests out on the dance floor! I wasn't exactly sure which flowers to use & Dawsonville florist did a perfect job on the bouquets and flowers! They were absolutely beautiful! Cold Creek Farm incorporated a couple unique items I brought into the decorations & I was so overwhelmingly happy! I cried when I walked in and saw what a beautiful job they had done! They nailed it, it was perfect!! Our caterer was a local BBQ restaurant and we were very happy with the food! I have received many compliments from my guests on Big D's BBQ! Cold Creek Farm offers a package deal that fit our needs. It was very reasonable and it covers so much! It really took a lot of worry and work off of my shoulders! The only service I did not use was the officiant because my father is a minister and I wanted him to officiate. Susan & Jeff refunded me the cost that was included in the package for the officiant! That I did not expect! The grounds & barn are stunningly beautiful & they have games and swings for kids! All of my guests from 2yo to 80 yo had a wonderful time! So,to sum things up- I can't say enough wonderful things about Cold Creek Farm! I could go on & on! The perfect venue for a perfect wedding day!!!!
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    Crisanna Sent on 10/28/2015
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    The place was absolutely beautiful for our special day Jeff and Susan made everything stress free . The guest had a great time and thought the venue was beautiful. Everyone felt at home and comfortable which is exactly what I wanted for my day.
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    Jeffrey Sent on 10/24/2015
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    We had our big day at CCF earlier this year. Starting off, when we decided on the venue in late 2014 the venue was already beautiful but upon our arrival in late 2015 all of the improvements that were completed and were pending were over the top. Between the gardens, the flowers, the random decorum, or the venue itself it was all fantastic. Our dealing with the owners was a breeze, they were completely understanding and helped us with all of our needs. The day of our wedding it was slightly misty and they even opened the venue early, 1-1.5 hours before the contract time, so that our family and friends could have the cocktail hours in the barn and they could stay dry which made a huge impression to me as simple as it seems. All of there staff were awesome, we elected the DIY package, the bartenders were very professional and the off duty cop was professional and non-intrusive. They had a Sunday wedding, our was a Saturday wedding, but there was no hassling or harassing and we got our stuff cleaned up the next day and headed out.

    In summation, the experience was fantastic and the venue was amazing!
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    User2383907 Sent on 10/22/2015
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    This place is wonderful. Beautiful venue and great people to work with !
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    User2382995 Sent on 10/22/2015
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    Because of cold creek farm I was able to have my dream wedding ! The place is beautiful and the people are wonderful to work with :)
  • Stephanie
    Stephanie Sent on 10/03/2019
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    Overall, they were great!

    I had an unexpected death in my family 3 weeks before my wedding and had to make some last minute changes. The owners went above and beyond to accommodate us. The owner Susan was great to work with and Jules was amazing the day of.

    Cold Creek Farm Wedding Venue's reply:

    Thank you so much Stephanie. We we’re so saddened by the passing of family member and were more than happy to do whatever was needed to make the experience easy and memorable for you all.
    Thank you for sharing your special day here at the barn.
    Many blessing to you both.
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    User2090507 Sent on 04/07/2015
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    I loved having Cold Creek Farm as my venue. They have all inclusive packages which are a good value. I highly recommend adding on the wedding coordinator they have on staff (Amber) she amazing!!!
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    Josie Sent on 12/10/2018
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    Fall Wedding of Our Dreams

    We fell in love with Cold Creek the first day we went and saw it! The staff is super friendly and helps execute everything for you. Carla is amazing!! She handled everything and was always available to help with anything we might need. They made setup and clean up a breeze for our families and we are so appreciative of that! They also have vendor meetings periodically and this helped us find some incredible people- photographer, caterer, photo booth, florist etc. They were lacking in the DJ and Videographer area- felt like they could've had more/better options for that. They have a great back up plan for rain/cold and can adapt to any weather situation which was a real draw for us! The space is beautiful and they are continuously making upgrades to the property so it will just keep getting better and better! My only complaints were the grooms cabin is not heated- the guys froze on the wedding day. Lastly they have a fair amount of religious symbols around the property which did not really fit our style- when asked if we could cover or take them down for our day we were told no. While I do respect the beliefs of others it does make it difficult for couples to make it fully their day. Overall we loved our wedding at Cold Creek farm and so did all of our guests! I would recommend this venue to anyone. The staff is top notch and the owners are true sweethearts- you won't regret it!
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    Megan Sent on 04/29/2016
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    I want to start by saying that Cold Creek Farm is absolutely beautiful! The updates that they have made to the venue over the past year are just gorgeous. I had my wedding there back in March and, for the most part, I am glad that I did. I did run in to a few problems that occurred the day of the wedding. After having spent time on the phone with Amber, discussing centerpieces, the altar, & such it was a disappointment to see that neither of those things were exactly what I had picked out. At the first vendor meeting (Aug 2015) I met with Jeff, who said they were getting new altar designs in 2016 so I should hold off on choosing one until I saw the new ones at our Jan vendor meeting. In Jan I missed the area that had pictures of the altars. As my wedding date approached, I emailed Amber & Caitlyn, the venue coordinator, to discuss this. Caitlyn responded very quickly with pictures & I picked a GORGEOUS alter with windows & a beautiful wooden cross. Caitlyn said they were in the process of building the cross but that if I wanted it, it would definitely be done in time for my wedding. Well, imagine my disappointment upon seeing the altar all set up without the cross; while still beautiful, it was not what I had picked out. The centerpieces were not exactly as I had picked out either but I didn't notice those until I saw pictures later. I think my biggest issue occurred while I was waiting for our ceremony to begin. I was upstairs waiting to exit & it was sprinkling. Jeff was there with me as we watched the guys that work there diligently wipe off all of the chairs for my guests to sit on (THANK YOU! for that by the way!) & Jeff called Susan to see if we could open the bar while my guests waited. (The wedding started 45 minutes late so the cop and the bartender were already there.) Susan refused to allow this as my "bridesmaids could be seen." This, to me, was just crazy. I couldn't believe she wouldn't open the bar to give my something to do while they waited.
  • B
    Bethany Sent on 12/02/2015
    3 out of 5 rating
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      2.5 out of 5 rating
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      4 out of 5 rating
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      1 out of 5 rating
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      3.5 out of 5 rating
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      4 out of 5 rating
    We were so excited to book our wedding at Cold Creek Farm after doing the tour of the venue with Jeff (the owner). everything went fine leading up to the wedding for the most part but when it came to the day of the wedding we ran into some issues. the wife of the owner was beyond rude to multiple people once arriving to the venue. the hair stylist arrived at 9:55 and they would not let her in and the wife was very rude and would not let her in because it was not 10:00 yet and she was making comments to where the stylist could hear her. she was not very welcoming at all once we were able to go in, overall very rude and short with everyone including the bride. very rude to the groom as he tried to talk to her and ask her a question and she just looked at him and kept walking without even acknowledging him. by the end of the night she was extremely rude to the mother of the bride as well, which was uncalled for after all of the money we had just gave them. numerous people complained to her husband Jeff and nothing was still done about it, no apologies from her or anything. if you are a business owner you should never talk about a customer to where they can hear you, make them not feel welcome and be rude the entire time they are at your place of business. the wedding turned out beautiful but the overall experience of the staff was under par.

    Cold Creek Farm Wedding Venue's reply:

    It is policy of CCF to open our home for the bridal party starting at 10am; your makeup/hair stylist arrived at 9:45am; you were not with them so your information is not accurate. They were escorted upstairs at 10am to the area that we offer to our All-Inclusive brides, we show the space making it clear that it needs to be respected and our rules followed. Your hair/make up persons were less than polite when sharing the information of where and how to use the provided space. You and your entire bridal party were in our home as guest. I apologize if my delivery that morning came across in a manner to others as rude.
    Your hairdresser was over heard by our staff saying how unprofessional and inadequate the space provided for you was and she continued to speak poorly about our home, even to Jeff. She not only was rude to us, but also to you as well since you selected this property as your venue. You and your bridal party were also smoking out on our back deck, not a part of the bridal area and most definitely not a smoking area.
    We work very hard at CCF, going over and above any other venue would for the cost of our All-inclusive wedding package. Maybe you did not shop around much at other venues and price compare dollar for dollar and service for service?
    I do not recall having a conversation with your now husband prior to, during or following the event. Speaking poorly to your mother at the end of the evening as well is not something that I recall either but if I caused her to feel attacked or unappreciated in any way I do apologize.
    Overall, I hope that the memories of your wedding day are not those that you posted in a review of Cold Creek Farm but rather the love you and your husband have for each other. I felt that the speech your mother gave that night was one of the most heartfelt words of wisdom ever spoken here and without a doubt words to live by when being man and wife.
    Best wishes,
    Cold Creek Farm, LLC
  • Terry
    Terry Sent on 01/31/2020
    2 out of 5 rating
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      2 out of 5 rating
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      2 out of 5 rating
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      2 out of 5 rating
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      2 out of 5 rating
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      2 out of 5 rating

    Very disappointed with owner

    I would love to give Cold Creek Farm a high rating, but because of the problems we encountered with one of the owners, I cannot. The venue is beautiful and our daughter's December, Christmas-themed wedding was gorgeous and magical. Luckily none of our guests were aware of the issues behind the scenes. Communication was definitely lacking. We booked the Farm almost a year in advance and Jeff was very informative and friendly. However, his job is solely to book events and accept money. When I began contacting vendors 5-6 months in advance to discuss wedding plans, I was told "it's too early". Apparently they don't speak with you until a month before the wedding. Having hosted three previous weddings, this was surprising. When my daughter asked (several times) to see the venue again for placement of our decor and accessories, she was told she could only come to the vendor open house. This would be very difficult with hundreds of other guests there at the same time. This was also when we were expected to discuss plans with the vendors! Basically everything is done over the phone. On the day of the wedding there were numerous issues. After the wedding when I raised these issues with Susan, she took no responsibility and offered no apology. She tried to shift the blame to us or her vendors, claiming she had nothing to do with the vendors. These are the vendors who are contracted through Cold Creek. When one is paying tens of thousands of dollars for a wedding, it is expected that things would be done correctly. If things go wrong, the venue should take responsibility. The bouquets were beautiful, but one was missing. The desserts were delicious, but the cake was not as discussed (it had been discussed 3x before the wedding, including pictures). The food was outstanding, but I was approached during the reception and asked if I had brought containers for leftovers (would a mother of the bride be expected to bring containers to the wedding?). The decorations looked great, but the centerpieces were not set up as discussed and were literally thrown into boxes at break-down following the wedding (and one item was broken). I had a detailed, itemized list on every box, which matched the list of the coordinator. It appears our photographer did a great job, as evidenced by the proofs, however
    8-12 weeks is an extremely long time to wait for pictures. Our officiant, Terry, was fantastic, as was our DJ. The employees were helpful and friendly (despite the issue with the centerpieces and break-down) and our coordinator, Kaitlin, was the best (she was our second, as the first never showed up for our meeting). Their publicized "all-inclusive" rates need to be clarified. Each of the vendors has different ad-ons, which need to be reviewed prior to booking. During the few discussions we had, Susan was cold, even to the point of being rude. She was even more rude when I brought up the issues we had, rather than take responsibility or apologize. Think twice before booking this venue! You may pay a little more elsewhere, but at least you will know what you're getting!
  • U
    User2442710 Sent on 11/24/2015
    0.5 out of 5 rating
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      0.5 out of 5 rating
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      0.5 out of 5 rating
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      0.5 out of 5 rating
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      0.5 out of 5 rating
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      0.5 out of 5 rating
    Everything was great at first! From the moment we signed the contract, everything with them was a nightmare. They would forget conversations that they had with us, including forgetting major details we had discussed and going back on their word. We had numerous emails back and forth and we'd get entirely different stories depending on the day. We were told we could use a certain part of the venue a few weeks ahead, and on the wedding day, they went back on their word. I would not refer anyone to use this venue. My wedding day was the most incredible day of my life, but it would have been even better if I didn't have to constantly worry about what story or excuse I'd get next. It was the most stressful experience I dealt with throughout the planning process. I was not impressed AT ALL with the quality of service that we got! As a bride that's part of the wedding profession, I know the difference between the amazing quality, so-so quality, and poor quality. This was most definitely poor quality of service. I would never refer a bride to this venue as a wedding professional.

    Cold Creek Farm Wedding Venue's reply:

    We are saddened to hear now after months of preparation with you and your family to have your wedding day at Cold Creek Farm that you felt your experience was a "nightmare" and that you would "never refer a bride to this venue"
    You booked a DIY package with us taking advantage of an offer we had in 2014 which entitled you to use all items owned by CCF at the time you signed the contract, which was July 29, 2014 for your October 17, 2015 wedding date. All bookings after August 31, 2014 were at a rate more than double what you paid for the DIY package and included additional items/services.
    You visited multiple times, attended a Vendor Meeting 8 months after signing contract, hired a Day of Coordinator and not once expressed to us the "nightmare" you were experiencing until were refused to refund you any money due to your over estimated guest count.
    You were wanting rented items for FREE, guest were drinking in our parking lot when you didn't have a bar, you did not submit your final guest count until 11 days prior when its due 60 days prior. You declined to use the expanded bridal area when I showed it to you and your mother the day of your wedding. I can only hope that given the fact that you are in the event industry you are not faced with clients who misunderstand a service that you offer, expect more than what they paid for and express themselves after the fact as the time spent with you as deeply negative one. We have had many couples come on our property with heartfelt experiences and were very appreciative of our efforts. Myself and our staff worked over and above what your "package" allowed by assisting in setup, breakdown and clean up which all were the responsibility of you, the Host.
    We wish you and your husband all the best.
    Sincerely,
    Cold Creek Farm, LLC
  • U
    User2343631 Sent on 09/30/2015
    0.5 out of 5 rating
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      0.5 out of 5 rating
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      0.5 out of 5 rating
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      0.5 out of 5 rating
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      0.5 out of 5 rating
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      0.5 out of 5 rating
    Jeff Buffington is a dishonest thief.
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