CoCo's Bridal Boutique Reviews
Reviews
4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
19 Reviews
96% recommend it
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
Awards
19
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User photos
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![Janelle]()
Janelle W. Sent on 06/11/20235 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Personalized Experience
If you are a bride looking for your dream dress, I high recommend making an appointment at CoCo’s Bridal Boutique. I purchased my wedding dress here and can’t imagine going anywhere else! The owner was so kind and genuine, she made it feel like she was a long-time friend. The appointment didn’t feel rushed and she took her time to get to know me and my vision for the day. There was no pressure to buy like at some other boutiques. I actually left my original appointment without a dress, went to two other boutiques, and then quickly returned because of CoCo’s fantastic customer service. Thanks CoCo for helping me find my dream dress and creating wonderful memories that will last a lifetime!If you are a bride looking for your dream dress, I high recommend making an appointment at CoCo’s Bridal Boutique. I purchased my wedding dress here and can’t imagine going anywhere else! The owner was so kind and genuine, she made it feel like she was a long-time friend. The appointment didn’t feel rushed and she took her time to get to know me and my vision for the day. There was no pressure to buy like at some other boutiques. I actually left my original appointment without a dress, went to two other boutiques, and then quickly returned because of CoCo’s fantastic customer service. Thanks CoCo for helping me find my dream dress and creating wonderful memories that will last a lifetime!CoCo's Bridal Boutique's reply:
You are so welcome. I’m so glad we were able to help you find your wedding dress. I had a great time with you, and I’m glad you had a great experience. Thank you for the kind words I truly appreciate that. -
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![Holly]()
Holly N. Sent on 06/03/20225 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
A wonderful experience
I had such a blast picking out my wedding dress. I was very concerned and had some reservations but, the amazing customer service helped me find a dress that is absolutely perfect. I can not wait to walk down the isle. Thank you CoCo for everything!!I had such a blast picking out my wedding dress. I was very concerned and had some reservations but, the amazing customer service helped me find a dress that is absolutely perfect. I can not wait to walk down the isle. Thank you CoCo for everything!!CoCo's Bridal Boutique's reply:
I had a lot of fun with you picking out your dress. Can’t wait to see it on your wedding day. Thank you for the review and for shopping local. And of course saying yes to the dress at CoCo’s Bridal!
CoCo -
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Elaina L. Sent on 06/23/20225 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
CoCo is the best!
I purchased my wedding dress at CoCo's Bridal and it was the best experience. Coco is so welcoming and fun. She made us feel like we had known her for years and the whole experience was so comfortable. The store is beautiful, clean, and intimate, and has a good variety of dresses. When my dress came in, life was crazy and I wasn't able to pick it up for a few months. CoCo stored it for me all that time and assured me it was no trouble and the dress would be safe with her until I was ready to come get it. Overall great experience and I definitely recommend.I purchased my wedding dress at CoCo's Bridal and it was the best experience. Coco is so welcoming and fun. She made us feel like we had known her for years and the whole experience was so comfortable. The store is beautiful, clean, and intimate, and has a good variety of dresses. When my dress came in, life was crazy and I wasn't able to pick it up for a few months. CoCo stored it for me all that time and assured me it was no trouble and the dress would be safe with her until I was ready to come get it. Overall great experience and I definitely recommend.CoCo's Bridal Boutique's reply:
Thank you, I love the feeling when a bride says yes! Can’t wait to see pictures!
Thank you for supporting local business it means the world to me! -
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Alicia B. Sent on 12/04/20215 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Fantastic Personal Service!
I had been to three different bridal stores and each one told me that there was no way they could get a dress in time for my wedding which was 6 months away. I was devastated. One store told me I could buy a dress off of their rack but would still have to pay full price and spend $500 on alterations!! I thought I would have to do that but decided to first look at CoCo’s which was right down the street. Thank goodness I did. CoCo was absolutely AWESOME and immediately made me feel at ease and told me she would help me find my gown. She has BEAUTIFUL dresses and showed me the ones that she thought might be shipped soonest. I tried them on and found THE ONE - it was perfect! I was so nervous that it couldn’t be shipped by my wedding but CoCo called the manufacturer and they found one that was just made to be sent to a a photo shoot but agreed to redirect the shipment for me! It arrived less than a month later. I am sooo grateful to CoCo and recommend her to everyone. Thank you CoCo!!!I had been to three different bridal stores and each one told me that there was no way they could get a dress in time for my wedding which was 6 months away. I was devastated. One store told me I could buy a dress off of their rack but would still have to pay full price and spend $500 on alterations!! I thought I would have to do that but decided to first look at CoCo’s which was right down the street. Thank goodness I did. CoCo was absolutely AWESOME and immediately made me feel at ease and told me she would help me find my gown. She has BEAUTIFUL dresses and showed me the ones that she thought might be shipped soonest. I tried them on and found THE ONE - it was perfect! I was so nervous that it couldn’t be shipped by my wedding but CoCo called the manufacturer and they found one that was just made to be sent to a a photo shoot but agreed to redirect the shipment for me! It arrived less than a month later. I am sooo grateful to CoCo and recommend her to everyone. Thank you CoCo!!! -
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Katie Sent on 06/19/20195 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Love Coco’s Bridal!
Coco helped my sister find the perfect wedding dress at her shop about a year ago, so when I needed to find a dress, Coco’s Bridal was the first place I went. Coco was sweet, helpful, and not pushy at all. She helped me find dresses in my price range and never pressured me to purchase something I wasn’t comfortable in. Great experience and beautiful dresses!! Thanks Coco!Coco helped my sister find the perfect wedding dress at her shop about a year ago, so when I needed to find a dress, Coco’s Bridal was the first place I went. Coco was sweet, helpful, and not pushy at all. She helped me find dresses in my price range and never pressured me to purchase something I wasn’t comfortable in. Great experience and beautiful dresses!! Thanks Coco!CoCo's Bridal Boutique's reply:
Thank you for sharing your big day with us. As a young business it was very exciting to me that you and your sister both bought your wedding dresses here. Your gown is perfect and beautiful on you, I can’t wait to see pictures. Thank you again.
CoCo -
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Michelle Sent on 05/10/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
This is the perfect destination to find exactly what you are looking for, if what you're looking for is professionalism, style and a great variety of wedding dresses.
I have nothing but good things to say about the owner and staff.
Thank you for your great service and selection to make my day so special.This is the perfect destination to find exactly what you are looking for, if what you're looking for is professionalism, style and a great variety of wedding dresses.
I have nothing but good things to say about the owner and staff.
Thank you for your great service and selection to make my day so special. -
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Heather Y. Sent on 06/14/20205 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Absolutely Wonderful!
This bridal shop was amazing. I went to a couple different places, but the experience here was just the best. I felt comfortable and able to really explore different options. The gowns were all absolutely beautiful. I'm incredibly thankful to have stumbled upon this wonderful little shop.This bridal shop was amazing. I went to a couple different places, but the experience here was just the best. I felt comfortable and able to really explore different options. The gowns were all absolutely beautiful. I'm incredibly thankful to have stumbled upon this wonderful little shop. -
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Helen Sent on 08/05/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Jena was a delight. I had already been to another boutique earlier in the day and wasn't very impressed, went to Coco's on a whim, and was so glad I did! The shop was nicely set up. I definitely appreciated the way the "presentation room" was set up with seating in the middle and TWO platforms for multiple brides/other ocassion dress seekers (which happened to be the case when I was there).
I found my dress and put down the first payment.
Jena was a great mix of professional, pleasant, and fun.
Can't wait to pay off my dress and take it home for my wedding next year!Jena was a delight. I had already been to another boutique earlier in the day and wasn't very impressed, went to Coco's on a whim, and was so glad I did! The shop was nicely set up. I definitely appreciated the way the "presentation room" was set up with seating in the middle and TWO platforms for multiple brides/other ocassion dress seekers (which happened to be the case when I was there).
I found my dress and put down the first payment.
Jena was a great mix of professional, pleasant, and fun.
Can't wait to pay off my dress and take it home for my wedding next year! -
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Colleen Sent on 09/26/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
CoCo's Bridal Boutique is a fabulous salon and I would recommend it to any bride! I'm from Long Island, NY, so it was a bit of a trip to make it to CoCo's, but it was well worth it. I first came across the boutique online, after finding a dress designer I liked using the Wedding Wire dress filter tool. CoCo's Bridal Boutique in Hanover, PA was the closest retailer to the tri-state area that carried the line. To be certain, I emailed CoCo's owner, Jenna, who was prompt in her response with appointment availability, confirmation of dress inventory and price ranges of the dresses. Upon arrival, nothing but good vibes in the salon - I felt relaxed, not rushed or pressured to make a decision. The boutique itself is modern and beautiful, with good lighting and spacious fitting rooms and sitting area for family and friends. I would strongly recommend CoCo's Bridal Boutique! In the end, I found my perfect dress!CoCo's Bridal Boutique is a fabulous salon and I would recommend it to any bride! I'm from Long Island, NY, so it was a bit of a trip to make it to CoCo's, but it was well worth it. I first came across the boutique online, after finding a dress designer I liked using the Wedding Wire dress filter tool. CoCo's Bridal Boutique in Hanover, PA was the closest retailer to the tri-state area that carried the line. To be certain, I emailed CoCo's owner, Jenna, who was prompt in her response with appointment availability, confirmation of dress inventory and price ranges of the dresses. Upon arrival, nothing but good vibes in the salon - I felt relaxed, not rushed or pressured to make a decision. The boutique itself is modern and beautiful, with good lighting and spacious fitting rooms and sitting area for family and friends. I would strongly recommend CoCo's Bridal Boutique! In the end, I found my perfect dress! -
Quality of service
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Rachel Sent on 07/03/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Jenna was personable and catered to me and my group during the fitting. We did a walk in and she gave us personal attention yummy wine and as much time as we needed to try on dresses and retry them a couple of times! Absolutely amazing experience! I found the dress of my dreams and it came in within a week! I am so excited for the fitting and spending my wedding day feeling like a princess!Jenna was personable and catered to me and my group during the fitting. We did a walk in and she gave us personal attention yummy wine and as much time as we needed to try on dresses and retry them a couple of times! Absolutely amazing experience! I found the dress of my dreams and it came in within a week! I am so excited for the fitting and spending my wedding day feeling like a princess! -
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Kelsey Sent on 06/29/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I found my dream dress at Coco's Bridal Boutique!! Jenna is SO nice and she has unique dresses to check out. Highly recommend!I found my dream dress at Coco's Bridal Boutique!! Jenna is SO nice and she has unique dresses to check out. Highly recommend! -
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Megan Sent on 06/24/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Very reasonable prices with a great selection of dresses for women of all shapes and sizes!Very reasonable prices with a great selection of dresses for women of all shapes and sizes! -
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Cassandra Sent on 08/20/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
It was a very fun and exciting time. We made an appointment and I truly felt like the top priority. This is the 3rd big event my family has gone to this shop for and I will continue to go for all my formal dress needs!It was a very fun and exciting time. We made an appointment and I truly felt like the top priority. This is the 3rd big event my family has gone to this shop for and I will continue to go for all my formal dress needs! -
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Libby Sent on 07/09/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
My experience at CoCo's was amazing. Jenna is amazing and so helpful. I was really not excited for the whole dress shopping thing. I am picky and have a hard time finding things that I like. At CoCo's there were so many beautiful dresses and I had no issues picking out ones that I liked. Jenna was so helpful and made my experience wonderful and fun! I am so happy to say I found my perfect dress.!My experience at CoCo's was amazing. Jenna is amazing and so helpful. I was really not excited for the whole dress shopping thing. I am picky and have a hard time finding things that I like. At CoCo's there were so many beautiful dresses and I had no issues picking out ones that I liked. Jenna was so helpful and made my experience wonderful and fun! I am so happy to say I found my perfect dress.! -
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Kelly Sent on 06/13/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Jenna was very informative and patient while helping me to select a veil to go along with the dress I had already purchased elsewhere. Wonderful service.Jenna was very informative and patient while helping me to select a veil to go along with the dress I had already purchased elsewhere. Wonderful service. -
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Nicole Sent on 06/23/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Looking for excellent quality, workmanship, and professionalism? THIS IS THE PLACE!!
Tucked away in Hanover square...this is New York City quality at affordable prices!
The atmosphere is chic and welcoming...with a new gorgeous renovation!
The new owner is so sweet and professional...you will feel like FAMILY!
Whether you are shopping for a wedding dress or other gown...you will be greeted with a smile and beautiful selection of dresses.
The best part is...THEY DO ALTERATIONS!! The seamstress was going out of town...she asked me to bring my dress in, and HAD IT READY NEXT DAY!!
CoCo's Bridal made my gown look as if it were made for every inch of my body!!
Thank you Jenna!!Looking for excellent quality, workmanship, and professionalism? THIS IS THE PLACE!!
Tucked away in Hanover square...this is New York City quality at affordable prices!
The atmosphere is chic and welcoming...with a new gorgeous renovation!
The new owner is so sweet and professional...you will feel like FAMILY!
Whether you are shopping for a wedding dress or other gown...you will be greeted with a smile and beautiful selection of dresses.
The best part is...THEY DO ALTERATIONS!! The seamstress was going out of town...she asked me to bring my dress in, and HAD IT READY NEXT DAY!!
CoCo's Bridal made my gown look as if it were made for every inch of my body!!
Thank you Jenna!! -
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Wendy Sent on 06/24/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
i stop by coco to see if she had an gowns for my parents anniversary party coco was very nice and helped me
pick out a gown i love the new shop i recommend coco shop for all bridal services
i stop by coco to see if she had an gowns for my parents anniversary party coco was very nice and helped me
pick out a gown i love the new shop i recommend coco shop for all bridal services
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Jennifer Sent on 06/08/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Beautiful gowns at reasonable prices. Very professional and super nice owner. I would highly recommend going here first. Thanks again CoCo's Bridal Boutique!Beautiful gowns at reasonable prices. Very professional and super nice owner. I would highly recommend going here first. Thanks again CoCo's Bridal Boutique! -
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Nikki Sent on 06/09/20191 out of 5 rating1.0
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Quality of service 1.0 out of 5 rating1.0
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Average response time 1.0 out of 5 rating1.0
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Professionalism 1.0 out of 5 rating1.0
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Value 1.0 out of 5 rating1.0
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Flexibility 1.0 out of 5 rating1.0
I would not recommend
VERY LONG STORY!!
I went here specifically went for the Martin Thornburg dress, it’s exactly what I had been dreaming of its boho, it’s sparkly it’s just gorgeous. I didn’t want to try it on Incase it just didn’t look right on me, I tried on about 6 dresses before this one and I felt that she was so annoyed and didn’t make my experience a great one at all! I try on the Martin Thornburg dress and I LOVE it so I decide to buy it. I said this will be here for my wedding in June right? And she’s like uhhhh it’s should be? And I asked again and she said if it’s not then she will contact the designer herself and she will get it no matter what. My mother bought her dress there also, she tried on whatever size was there.. I believe it was a 14 mom told her to order the size up just Incase she gained weight.
Fast forward to March and we go to pick up the dresses. I look at the dresses in the rack bc I wanted to show my friend before she brought It out which one it was.. I couldn’t find it, which I thought it was odd. Mom tries hers on it’s HUGE. She ordered her a size 20!!! So she brings my dress, I ordered the same exact size I tried on. It fit just like it did when I was there. I loved it. I got it home, started examining it more a lot the beads are dangling. Basically falling off.
I take it to get it altered I told her my story thinking that she’s going to make me feel better and say ohh no, she didn’t give you the dress that she uses at the store for everyone to try on but she agrees with me. There’s no way I should have ever gotten a dress like that! I paid 1000 for a dress other people have tried on and have stretched and moved around in to get the beads to fall off!
I’m highly disappointed so no I would never recommend anyone ever to go here. The dress I do love and luckily I can get it fixed but I’m going to spend and arm and a leg to get it fixed and so did my mother to get hers fitted because she had to get it taken down like 5 sizes!VERY LONG STORY!!
I went here specifically went for the Martin Thornburg dress, it’s exactly what I had been dreaming of its boho, it’s sparkly it’s just gorgeous. I didn’t want to try it on Incase it just didn’t look right on me, I tried on about 6 dresses before this one and I felt that she was so annoyed and didn’t make my experience a great one at all! I try on the Martin Thornburg dress and I LOVE it so I decide to buy it. I said this will be here for my wedding in June right? And she’s like uhhhh it’s should be? And I asked again and she said if it’s not then she will contact the designer herself and she will get it no matter what. My mother bought her dress there also, she tried on whatever size was there.. I believe it was a 14 mom told her to order the size up just Incase she gained weight.
Fast forward to March and we go to pick up the dresses. I look at the dresses in the rack bc I wanted to show my friend before she brought It out which one it was.. I couldn’t find it, which I thought it was odd. Mom tries hers on it’s HUGE. She ordered her a size 20!!! So she brings my dress, I ordered the same exact size I tried on. It fit just like it did when I was there. I loved it. I got it home, started examining it more a lot the beads are dangling. Basically falling off.
I take it to get it altered I told her my story thinking that she’s going to make me feel better and say ohh no, she didn’t give you the dress that she uses at the store for everyone to try on but she agrees with me. There’s no way I should have ever gotten a dress like that! I paid 1000 for a dress other people have tried on and have stretched and moved around in to get the beads to fall off!
I’m highly disappointed so no I would never recommend anyone ever to go here. The dress I do love and luckily I can get it fixed but I’m going to spend and arm and a leg to get it fixed and so did my mother to get hers fitted because she had to get it taken down like 5 sizes!CoCo's Bridal Boutique's reply:
Dear Nikki,
I am so very sorry that you were not satisfied with our services. At CoCo’s Bridal Boutique we strive to make everyone’s visit a pleasant and memorable experience. We certainly appreciated having you and your mother in our store, and regret this misunderstanding.
Your review is the first I have heard of this complaint about your wedding gown. You purchased a 30%-discounted Martin Thornburg gown. The particular Thornburg that you bought does contain loose beading sewn onto the tulle, which gives the gown its flowing, “boho” style. This is one of the more popular gowns from the Thornburg collection, and each one that we sold to date had this particular design attribute. I certainly wish you had relayed and allowed me to address your concerns when you tried on your gown the day you picked it up.
Your mother purchased a bridesmaid dress that was to be worn as a mother-of-the bride dress. The dress that your mother tried on in our store was sized as an 18. As you relayed, we ordered a size up (i.e., a size 20) per your mother’s instructions.
However, it appears that we did not do a good job of explaining to you or your mother the methodology for measuring and ordering her dress. As we try to help all of our clients understand, the sizing used by bridal manufactures is NOT comparable to the sizes used in regular clothing. This is an important part of our conversation with our clients because they are often “size shocked” when the gown or dress contains a tag that appears to be several sizes “larger” than what they normally wear.
In addition, we always order our dresses according to the manufacturer’s sizing charts and the client’s largest body part. For example, we will order to the chest size for a client who has a large chest but small hips. Similarly, we will order to the waist size for a client who has larger hips but a smaller chest. In each of those situations the dress ordered will need to be altered, either in the waist for the former scenario, or in the chest for the latter. This is the case for the majority of people who order bridal gowns and dresses because, unless they are designing a gown or dress specific to their body’s measurements, the production line dresses are unlikely to be an exact fit. (In fact, in the past two years, only 1 client was able to wear a production line bridesmaid dress without any alterations!)
I am sincerely sorry for not adequately explaining this to you and your mother. Again, I wish I had known of your concerns at the time that you tried on and picked-up the dresses. We have learned from this miscommunication and, going forward, we will certainly make sure that each of our clients comprehend why we order a dress in a particular size.
With apologies,
~CoCo
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Quality of service
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