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COCOA COUTURE Reviews

COCOA COUTURE

COCOA COUTURE

Hershey, PA
3.9 out of 5 rating, 80 Reviews
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Reviews

3.9 out of 5 rating
3.9 out of 5 rating
80 Reviews
78% recommend it
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  • Quality of service
    4 out of 5 rating
  • Average response time
    4 out of 5 rating
  • Professionalism
    3.7 out of 5 rating
  • Value
    3.9 out of 5 rating
  • Flexibility
    3.9 out of 5 rating
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    Teri P. Sent on 07/26/2021
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    Quality dresses, professional service

    Quality dresses, professional service.

    Went to Cocoa Couture about two months before my wedding because of an issue with a different dress, and my budget was small. They helped me find a great dress and get it fitted twice before the wedding.

    Heidi worked with me to find some off-the-rack dresses that had the A-line silhouette I wanted, but she also selected some other silhouettes. We went to a private dressing room, and she helped guide me to a dress that felt perfect (it actually was a different silhouette than A-line) while making the experience really fun. After that, each time I had a fitting, Heidi was there to see how it looked.

    Theresa, their in-house seamstress, did the alterations quickly despite it being a busy time of year. There was a strip of beaded fabric on the bottom of the dress; she took care that when the dress was bustled, the beading went perfectly around the bottom. The alterations were somewhat costly but worth it given the quality and work required.

    Overall, had a great experience at Cocoa Couture and would highly recommend going there.
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    Allison H. Sent on 08/10/2020
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    Coco Couture

    I can not say enough about the Positive experience I had at Coco Couture. Jill was so helpful and really guided me to find the most perfect mother of the groom gown. Her help was instrumental in finding the perfect style. She allowed me to relax and really enjoy the experience.
    Heidi is an extremely talented seamstress. Her Professional experience is impeccable. She listened to me and was able to make all the adjustments I requested. She was flexible with my fittings and done in plenty of time for the big day. The dress was perfect!
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    Aubrey Sent on 10/12/2019
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    Amazing customer service

    I was so nervous (and excited) to go wedding dress shopping. I had a general idea of what I wanted and Paige knew exactly what options to bring me. She made sure to share a style that was different from what I thought I wanted so that I could compare. We found the most perfect Sophia Tolli. I’m so pleased. EVERYONE was amazing, kind and generous with their time and expertise. So excited to be married in a dress from Cocoa Couture.
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    Lindsay W. Sent on 11/21/2019
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    Great Experience!

    I had a great experience at Cocoa Couture and with my bridal consultant, Janine! She was so sweet and helps you feel relaxed and at ease straight away. She is super funny too and will take pictures for you! :)

    She is actually who picked out the dress I ended up choosing to wear on my wedding day! She listened to all of my ideas of what I thought I wanted and picked a dress that truly met all of those points. I absolutely love my dress and am so glad I made an appointment at Cocoa Couture! Thank you, Janine!
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    Kate V. Sent on 06/15/2019
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    Fantastic bridal salon

    Cocoa Couture was wonderful to work with! From the selection of gowns by the designer I wanted, to the bridal assistant, to the alterations and the fantastic Janine who made things happen, I couldn’t be happier! We also purchased all of our bridesmaids dresses and rented the groom/groomsmen tuxes from Cocoa Couture. Our entire bridal party looked amazing!
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    Sarah Sent on 11/09/2017
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    Janice was such a wonderful person to work with.. I had been to a few other bridal shops and just wasn't finding what I wanted. She listened to me and I ended up finding the perfect dress.
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    Sarah Sent on 05/16/2017
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    The staff was very friendly, professional, showed me dresses only within the budget, and was very helpful in scheduling fittings and getting my dress on time. Wonderful selection of gorgeous dresses and designers. Highly recommend.
  • User2185729 Sent on 06/18/2015
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    Great selection of dresses!! Everyone was very personable with me. The lady who does alterations is great and very flexible!
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    Hayley Sent on 01/25/2016
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    I could not be happier with my wedding dress and the service I received from Cocoa Couture!! My dress was gorgeous and we got a great deal on it! Their seamstress is also amazing!!!
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    Nichole Sent on 02/16/2015
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    Cocoa Couture has the best selection of wedding gowns. I was very picky and I finally found the perfect dress there! The staff was so sweet and helpful. Jen was espically amazing and helpful! :)
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    Cheryl Sent on 12/22/2014
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    Loved working with the team at Cocoa Couture. I felt welcomed every time I stopped by. The owners are always there as well to make sure your experience is a good one. They were so helpful and really took the time to understand my vision for my wedding dress. In the end, I had my dream gown. I added Swarovski Crystal straps and they took the time to give me their opinions on all of my accessories. When you walk in to Cocoa Couture it is an upscale atmosphere. Also, I loved that they had diffusers around the space to make it smell of Cocoa. The staff was knowledgeable and caring. I wish I could go through the whole process again, so I could buy another beautiful dress!
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    Anna Sent on 05/05/2014
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    It was a pleasure to work with Jen and the rest of the team during the course of nine months leading up to my wedding. Having been through a 50-pound weight-loss transformation during the previous year, the perfect gown was high on my list of priorities. The selection of gowns and how complimentary the staff was made the whole experience extra special, and I ended up with a gown that I thought I'd have only in my dreams. I wholeheartedly recommend Cocoa Couture.
  • User1544189 Sent on 02/25/2014
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    So friendly! Very helpful and patient!
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    Caterkayla Sent on 02/03/2014
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    Excellent service, explained well, great experence!
  • Innasc Sent on 01/09/2014
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    Jen was very helpful. provided great detail on dresses. Sweet, great customer service.
  • User1453394 Sent on 11/25/2013
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    Absolutely wonderful, 3 enjoyable calmed and made a pleasant experience! Thanks a ton!
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    Rachel Sent on 11/07/2013
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    Have a great dress selection and staff is extremely welcoming!
  • User1368030 Sent on 10/07/2013
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    I'm so glad Jen convinced me to try on dresses today!
  • User1368033 Sent on 10/07/2013
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    Jenn is the most helpful sales girl we have ever dealt with. SHe went out of her way to help us find what we needed.
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    Philly Sent on 10/14/2013
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    very nice and pleasant to work with
  • User1384819 Sent on 10/17/2013
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    Wonderful first visit! All the help advice was great and love the gown we found! I look forward to coming back
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    Omgo Sent on 09/05/2013
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    jan Was a terrific help. She picked me a perfect dress. She was very kind and helpful.
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    Susan Sent on 05/18/2013
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    I had THE BEST experience at Cocoa Couture. First of all the selection at Cocoa Couture is huge and they carried all the designers that were on my list. Josh at Cocoa Couture went out of his way to make special accomadations so that my whole wedding party could be present to help me make my selection. We had so much fun and in the end I got the most beautiful dress for my wedding, shoes, head piece, and jewelry. Just perfect. I felt like a true princess. My girls were also thrilled with they're experience, price, and selection. The tux selection is also outstanding. All together a wonderful experience, professional, and I would recommend Cocoa Couture to all my friends or anyone in need of a wedding dress, brides maid, tux, or prom. You will not be disappointed. Thumbs up First Class
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    Marilyn Sent on 03/12/2013
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    A very talented wedding gown designer Daniel Thompson designed a gown that made me feel like Queen for a Day. Move over Cinderella! All my amazing wedding jewlery was by Meg. The professional team at Cocoa Couture exceeded my expectations and brought these amazing vendors to my attention. You simply can't match the beauty and unique quality of the gowns. If you can afford it, I highly recommend it. Tuxedo's for the men also looked great. Thank you to all for making my dream a reality.
  • User1514224 Sent on 01/21/2014
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    I had an amazing time for the first time trying on dresses!
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