Classic Bride and cb boutique Reviews

346 Reviews
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Quality of service5 out of 5 rating
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Average response time5 out of 5 rating
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Professionalism5 out of 5 rating
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Value4.9 out of 5 rating
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Flexibility5 out of 5 rating
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59 User photos





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Featured
Jessica G. Married on 12/15/20225 out of 5 rating-
Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Classic Bride is Amazing!
From the minute I connected with Heather on the phone, I knew I would find my dream dress at Classic Bride. Heather had several dresses out for me to try, but the first one was the one I selected! This cute boutique made my dress dreams come true and Heather was wonderful to work with. She knew what dress to put me in and I felt like a princess! If you want top notch service with an elegant collection, Classic Bride is for you!Classic Bride and cb boutique's reply:
Jessica,
Thank you so much for the amazing review. We are so lucky to have you as part of our bridal family. You looked absolutely amazing in your gown - it was made for you! Thank you for trusting us to help you with finding your perfect dress.
Wishing you all of the love and happiness.
Xo,
The CB Team -
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Hayley P. Getting married on 09/30/20235 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
10/10 Experience
I went to several shops and this is hands down the best I went to. The entire staff was SO nice, comforting, not sales-y or pushy or fake nice, and made the experience so amazing. I found my dream dress there and am so thankful to Christina and Phaedra :) I'd recommend to anyone dress shopping!!!Classic Bride and cb boutique's reply:
Hayley,
Thank you so much for the kind words and 5-star review. We appreciate your support so much! We are thrilled to have you as part of our Classic Bride family and cannot wait to see your wedding day come together with the most perfect dress & veil!
xo,
The CB Team -
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Raeven Getting married on 04/29/20235 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Couldn't Ask for Any Better!
Heather was absolutely awesome! The dress I chose wasn't something I originally pulled off of the rack. She chose the dress and it was a perfect pick! Although I wasn't ready to commit at my first appointment, she made my follow-up appointment a breeze. She had the dress already pulled and when I put it on again I knew that it was the one for me! So happy to be a part of the Classic Bride family!Classic Bride and cb boutique's reply:
Raeven,
Thank you so much for the awesome review! We're so excited to have you as part of our Classic Bride family. Thank you for trusting us with finding your perfect wedding dress.
We wish you all of the love and happiness in this next chapter of your love story.
XO,
The CB Team -
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Samantha Q. Married on 01/14/20235 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Amazing and Professional
Heather is a gem of a person and helped me find my dream dress! The location itself is the most adorable and quaint shop, it really felt personal. The dress selection was perfect - not as much as other larger shops but it had every style possible in all price ranges. I am so happy that I found this place and (even better) found the perfect dress! Thank you Heather and Classic Bride for being a small (but important) part of my big day!Classic Bride and cb boutique's reply:
Samantha,
Thank you so much for the 5-star review. I absolutely loved working with you. You looked amazing on your special day and your dress was absolutely perfect for the location.
Wishing you all of the love & happiness.
xo,
Heather -
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Samantha Q. Married on 01/14/20235 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Best Bridal Experience
I had the BEST experience at Classic Bride. Heather was a gem and so wonderful to me and my family who joined from Phoenix. She really listened to me and what I thought I was looking for in a dress. I loved everything about this adorable, quaint little boutique that had my dream dress there. I can't wait to pick it up!
Thank you Heather for giving me the best experience -- it went far above my expectations! And the mimosas were a good touch!Classic Bride and cb boutique's reply:
Samantha,
Thank you so much for the wonderful review. I absolutely loved working with you and your family! You're going to be a beautiful bride. Looking forward to seeing you again when you dress comes in.
Wishing you all of the love and happiness.
Xo,
Heather & the CB Team -
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Maggie V. Married on 12/17/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
10/10 recommend
Classic Bride was amazing in helping me find my perfect wedding dress! They were helpful with great lines of communication and even recommended a great place to go for alterations!Classic Bride and cb boutique's reply:
Maggie,
Thank you so much for the 5-star review! We love having you as part of our Classic Bride family. We can't wait to see pictures from your special day, so please be sure to share. :)
Wishing you all of the love and happiness!
xo,
The CB Team -
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Ayanna W. Married on 11/20/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Great shop to work with!
I had a great experience working with Classic Bride. I visited the boutique shop because I wanted to support a small and local business. They had a great selection of dresses, but I ended up working with Meagan Kelly Designs based on their recommendation and together, they helped me create the perfect dress for my wedding. The shop is cozy and intimate and the staff was always friendly and accommodating. Working with Meagan was a great experience as well. I would have never found her if it weren't for Classic Bride. I would recommend working with Classic Bride.Classic Bride and cb boutique's reply:
Ayanna,
Thank you so much for 5-star review! We are thrilled that we were able to connect you with meagankelly to help bring your dream dress to life! We LOVE how it turned out and are thankful to have you has part of the CB and mkd family.
Wishing you all of the love & happiness.
xo,
The CB Team -
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Ashley C. Married on 11/12/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Perfect dress
Such a cute little shop! They had tons of options and carried the designer I was looking for so it was a no brained to come here for my wedding dress! They took such great care of me and everyone I brought from day 1 until days before my wedding!Classic Bride and cb boutique's reply:
Ashley,
Thank you so much for the 5-star review! We loved having you as one of our brides and are thrilled that we were able to help you find your perfect dress.
We wish you all of the love & happiness!
xo,
The CB Team -
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Samantha C. Married on 11/06/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Wonderful service!
The ladies at Classic Bride and Formals were incredibly helpful and kind. They helped us with a special veil order and were easy to communicate with - I would highly recommend them to anyone!Classic Bride and cb boutique's reply:
Samantha,
Thank you do much for the fabulous review. You looked amazing on your wedding day! We're so thankful to have you as part of our Classic Bride family.
Wishing you all of the love and happiness.
xo,
The CB Team -
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Brittney H. Married on 08/03/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
BEST Experience & Selection
I drove all the way from Florida just to shop here and would do it again in a heartbeat!! My family / friends were a little nervous to do this during the peak of COVID (June 2020), but Heather made us feel so comfortable and safe. Heather was amazing at taking my general direction and narrowing it down to the best options! I was able to buy my dream dress right off the rack and it was PERFECT for our big day this year! I had the BEST time choosing a dress here and would give them 10 stars if I could!!Classic Bride and cb boutique's reply:
We are so happy we were able to help you find your dream dress! Your day turned out beautifully! Thank you for the 5-star review, we greatly appreciate it and YOU!
xo,
Your CB Family -
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Alexandra B. Married on 04/30/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
LOVE this wedding dress shop!
Classic Bride & Formals was AMAZING throughout my dress shopping experience. I went back a number of times and they always had a room for me and were always so helpful and kind. Heather and Faith really made my whole dress experience amazing. They stayed on top of the dress designer to make sure my dress was going to come in on time and helped sort out my alterations in Charlotte. I am truly thankful for this shop and 100% recommend them!!Classic Bride and cb boutique's reply:
Alexandra,
We are absolutely THRILLED that we were able to help you with finding your perfect wedding dress. You were a stunning bride! Wishing you and Kenny all of the love and happiness in this next chapter of your love story.
xo,
The CB Team -
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Kasi B. Married on 04/02/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
10/10 experience!
Scheduling an appointment was very easy, and done so quickly. The little house the business is in, is so unique! It’s an amazing space for dress shopping! They let me wear a dress outside to see what it’s like outside (since my wedding is outside).
It was clean and organized. Everyone was so friendly and worked hard to make sure myself, and my guests were so happy!! 10 out 10 on overall experience!Classic Bride and cb boutique's reply:
Kasi,
Thank you so much for your 5-star review. We enjoyed helping you find your perfect wedding gown. You are going to be beautiful. We can't wait to see pictures! Thank you for letting us be part of your special day!
xoxo,
Your CB Team -
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Britney L. Married on 01/01/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Magical Experience
My experience with Heather (and the rest of the team) was incredible. They helped me find the most beautiful dress for my big day (and under budget, too)!! I couldn’t be happier!Classic Bride and cb boutique's reply:
Britney,
Thank you so much for the 5-star review! We're so glad you found us and that we were able to help you with finding your prefect wedding dress. You looked like a princess! We wish you all of the love and happiness in this next chapter of your love story.
xo, The CB Team
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Kipperly K. Married on 11/27/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Highly recommend!
Absolutely love Classic Bride! Heather is so sweet and helped to ease my nerves while trying on wedding dresses. Also, she was extremely helpful, flexible, and accommodating throughout the entire wedding dress process. My family and I could not stop talking about how impressed we were with Classic Bride's customer service. Classic also steamed my dress, which was an added bonus! Their shop/selection is wonderful, and I can't speak highly enough about their team! :)Classic Bride and cb boutique's reply:
Kipperly, Thank you so much for the 5-star review. We absolutely LOVED working with you. You looked amazing on your wedding day. Thank you for allowing us to play a small role in such an important day. Wishing you all of the love and happiness in this next chapter of your love story.
xo, The CB Team
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Christina F. Married on 11/14/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Don’t walk, RUN to Classic Bride
I wish there was an option to give more than 5 stars! It’s impossible to put into words how thankful I am for finding Classic Bride and my dream dress. I arrived and instantly felt like more than a customer. Heather was beyond helpful and patient with me throughout the process. After some bad experiences, the one here was FUN. I ended up going with a stunning Maggie Sottero dress and was able to customize it and put in a layer of sparkle tulle. Every single person I spoke to at my wedding said how much they loved my dress. I always had dreams of a sparkly long sleeve dress and my dreams came true! Future brides, don’t walk, RUN to Classic Bride.Classic Bride and cb boutique's reply:
Christina, We absolutely LOVED having you as one of our brides! Thank you for trusting us to help you - especially when the sample gown swallowed you whole! You saw the vision and completely made your Maggie gown your own and it was STUNNING! We are so happy for you and wish you all of the love and happiness. Xo, your CB family -
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Kala J. Married on 10/29/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Absolutely amazing experience
Classic bride was absolutely amazing to work with! They helped me find me dream dress and make customizations I didn’t even know was possible! I couldn’t recommend Heather and the classic bride team more! Look no further for the perfect bridal shop.Classic Bride and cb boutique's reply:
Kala,
Thank you so much for the 5-star review. We absolutely loved helping you find and personalize your dress! We wish you all of the love and happiness in this next chapter of your love story.
xo, Your CB Family -
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Stephanie T. Married on 08/07/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
So blessed to have found my dress!
I was in a unique situation. I was looking for a dress last minute and Classic Bride and Formals fit me into their busy schedule. I said yes to the dress there and am so thankful for how kind and understanding the staff were. I am so in love with my dress and I got it for an AMAZING price. I would definitely recommend them to anyone looking for their dream dress. They were so accommodating to everything and they continued to communicate with me throughout the entire process.Classic Bride and cb boutique's reply:
Stephanie, Thank you so much for the 5-star review and for trusting us to help you find a dress that you LOVE. We are so glad that we were able to help you. We wish you the absolute best and look forward to continuing to support you as your plan your special day. Xo, Your CB Family -
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Macy Married on 04/30/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
The best customer service!
After passing by their shop a million times before I got engaged, it was so fun to finally go and try on dresses! Due to covid, I was only able to have my mom and mother in law with me but Heather made sure to make the experience just as special. She took her time to explain how looking for a dress would work and then let us look around. I had requested a dress in advance to try on so she was sure to pull it ahead of time. After an experience at another shop that made me feel like I was in a car dealership, it was such a relief to not feel pressured about any of the dresses. Heather was honest and straight forward when it came to picking a dress. Never once was she pushy about making a decision. Once I got my dress, Heather stayed in touch to let me know when it would be in and ready for me to pick-up which surprisingly was much quicker than expected! Before my wedding day, Classic's steamed my dress and veil for me so that they were ready to go! This was so great since I had no idea where to even begin to do this myself.
I can't thank Heather and the rest of the team for making me look like a true queen the day of my wedding! -
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Faith F. Married on 04/17/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Outstanding Bridal Appt!!
I said YES to the dress at Class Bride & Formals. I visited two other dress shops as well. Classic Bride & Formals was by far the best! Immediately when I arrived the building felt familiar. I realized one of my friends purchased her dress there as well. For my bridal appointment I worked with Heather who was wonderful and highly recommend. She made helpful suggestions/comments and was not pushy. She was also very knowledgeable, patient and flexible. Since I was on a lower budget I really appreciated the organization of the dresses. They were organized by price instead of designer for dresses that can be ordered. This helped browsing go smoothly. There was also a separate room for discounted dresses. I felt very comfortable during the entire process. I loved the space for the dressing room for me and the space for my guests attending the appointment as well. Overall I highly recommend Classic Bride & Formals to my friends, family and anyone in need for a gown!! Check them out you won’t regret it.Classic Bride and cb boutique's reply:
Faith,
Thank you SO MUCH for your kind review. We truly loved working with you and are so excited for your dress to come in! You made a beautiful selection and we can't wait to see pictures from your special day! So thankful to have you as part of our bridal family.
Xoxo,
Your CB Family -
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Jenna C. Married on 02/15/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Amazing all around
From start to finish, I cannot say enough about Classic Bride! They exceed in customer service, quality and overall communication. I highly recommend them to anyone looking for the perfect dress. Heather was absolutely amazing!Classic Bride and cb boutique's reply:
Hi Jenna,
Thank you so much for the 5-star review! We loved working with you and are thankful to have you as part of our Classic Bride family.
Wishing you all of the love & happiness!
xo,
The CB Team -
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Catherine F. Married on 12/31/20205 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Classic Bride and Formals
Classic Bride and Formals is the best wedding dress shop around the Lake Norman area!! This was my first stop on the wedding dress adventure and I fell in love with my wedding dress right away. We went to a couple of other local shops, but the quality of dresses, price point and customer service was above all else!!! I have recommended two other brides to shop here and they both found their wedding dresses there!!! HIGHLY recommend!!!Classic Bride and cb boutique's reply:
Catherine,
Thank you so much for the kind words and 5-star review. We are so incredible lucky to have you as part of our Classic Bride family. We wish you all the love and happiness in this next chapter of your love story. And thank you SO MUCH for the referrals! We appreciate YOU.
Love,
Your CB Family -
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Brianne S. Married on 11/14/20205 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Kind, Helpful, Comfortable
I went to Classic Bride after a few defeating dress appointments. Instantly upon arrival, I was greeted with champagne and a sense of family. This was especially important to me because my mom was unable to travel from out of state to the appointment with me. The staff was patient, kind, and what I loved most was that after a quick scan of the dresses, I was able to relax in the dressing room and have THEM bring me dresses based on what I pulled to try on and what I described I was looking for. I felt this was so important because they know their inventory better than I do, and it takes so much pressure off of the bride. I ended up choosing a dress that was picked for me by the staff and one I never would have chosen myself just seeing it on the hanger. I swear, this dress was made for me! I felt like such a beautiful bride and it's large in part due to Classic Bride!Classic Bride and cb boutique's reply:
Hi Bri,
Thank you SO MUCH for the kind words and the 5-star review. We truly appreciate you and are so glad you felt comfortable and at home with us. Congratulations and wishing you all of the happiness in this next chapter of your love story.
Xo,
Your CB Family -
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Koren H. Married on 10/31/20205 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Absolutely perfect!
The Classic Bride Team was absolutely amazing! It was easy to make an appointment and as soon as I arrived, I was treated to the best experience. They made choosing and trying on dresses so fun! I wish I could do it again!! The dress I chose for my wedding was stunning! I HIGHLY recommend any future brides use Classic Bride.Classic Bride and cb boutique's reply:
Koren,
Thank you so much for the review. We truly appreciate you as a Classic Bride and are so thrilled to have you as part of our bridal family. Congratulations on your recent wedding! You were an absolutely stunning bride in your Maggie Sottero gown.
Wishing you all of the love and happiness in this next chapter of your love story.
Xo, your CB family -
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Jessica S. Married on 10/10/20205 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
I found the perfect dress even during Covid
I’m so happy the Classic Bride was the first and only shop I looked for my dress. I did a virtual appointment during Covid and Heather made it so easy. I think the virtual fitting ended up being better than going into the store since I got more time with the dresses.Classic Bride and cb boutique's reply:
Jessica,
Thank you so much for your 5-star review! We are SO GLAD we were able to help you find your perfect dress, especially during such a trying time. Thank you for trusting us and allowing us to help select your gown. We're so thankful to have you as one of our brides. Congratulations!
xo,
Your CB Family -
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Lauren L. Married on 10/03/20205 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
The absolute best experience!!
This place was absolutely amazing from the second we walked in! They make you feel so comfortable and let you browse their entire collection of dresses and choose what you would like to try on! They will dress you up with different belts, head pieces, etc to complete your look! We had a party of 6 and we were able to sip on some mimosas while trying on (this was last June, pre-covid!) but it was just overall the best experience! Communication on arrival of dress was perfect and it arrived earlier than expected. If you want a one on one feel while trying on dresses, I highly recommend this place! 10/10!Classic Bride and cb boutique's reply:
Lauren,
Thank you so much! You were a STUNNING bride! Thank you for allowing us to play a small role in your special day. We are so thankful to have you as part of our bridal family.
xo,
Your CB Family -
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