Citrus Park Weddings & Events Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
8 Reviews
95% recommend it
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Quality of service 5 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.5 out of 5 rating
Awards
8
Weddingwire
4.7/5
8 reviews
Google
4.7/5
103 reviews
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Kevin Q. Sent on 11/13/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect venue
Citrus park was our perfect venue. We loved how beautiful the grounds were and they were so easy to work with!Citrus park was our perfect venue. We loved how beautiful the grounds were and they were so easy to work with! -
Quality of service
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Jasmin Sent on 09/10/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Place
Lovely venue. Great view. Love the orange trees.Lovely venue. Great view. Love the orange trees. -
Quality of service
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Dara Sent on 12/26/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect Venue for my Rustic theme
This venue is exactly what I needed to put together my rustic/backyard feeling wedding. Working with this venue was extremely easy. Definitely recommend them for their reasonable pricing and versatile venue for both indoor and outdoor fun.This venue is exactly what I needed to put together my rustic/backyard feeling wedding. Working with this venue was extremely easy. Definitely recommend them for their reasonable pricing and versatile venue for both indoor and outdoor fun. -
Quality of service
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Alexandra Sent on 02/23/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
SHELBY AND THIS VENUE ARE AMAZING! I've grown up in Riverside and wanted to get married in a venue that has historical ties to the area and is also affordable (no 30k wedding for me!). The California Citrus State Historic Park is just that. My now husband and I initially booked this venue in October/November 2016 for March of 2018, however, due to a family illness, we moved our wedding date up by a year to this February. We contacted Shelby about our situation and were blown away by how kind and helpful she was. Shelby offered us affordable/delicious in-house catering, hooked us up with amazing event planners, and referred us to an extremely talented wedding guitarist. She is also an amazing communicator and would promptly answer any questions we had (and we had a lot of questions).
The day of my wedding, the venue was GORGEOUS. The night before our brunch wedding, the venue had someone in at 3 am to clean/take down lights and was starting to set up for our wedding by 5 am. When I walked out of the bridal suite at 8, I was floored by how gorgeous everything looked. Our wedding day was perfect and I highly recommend this venue if you want an affordable and perfect wedding too :)SHELBY AND THIS VENUE ARE AMAZING! I've grown up in Riverside and wanted to get married in a venue that has historical ties to the area and is also affordable (no 30k wedding for me!). The California Citrus State Historic Park is just that. My now husband and I initially booked this venue in October/November 2016 for March of 2018, however, due to a family illness, we moved our wedding date up by a year to this February. We contacted Shelby about our situation and were blown away by how kind and helpful she was. Shelby offered us affordable/delicious in-house catering, hooked us up with amazing event planners, and referred us to an extremely talented wedding guitarist. She is also an amazing communicator and would promptly answer any questions we had (and we had a lot of questions).
The day of my wedding, the venue was GORGEOUS. The night before our brunch wedding, the venue had someone in at 3 am to clean/take down lights and was starting to set up for our wedding by 5 am. When I walked out of the bridal suite at 8, I was floored by how gorgeous everything looked. Our wedding day was perfect and I highly recommend this venue if you want an affordable and perfect wedding too :) -
Quality of service
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Amber Sent on 11/14/20094.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
This place is a beautiful location to get married. Marge the wedding lady is so sweet and she gets back to you within a day if you have questions and also she will go in and meet in person whenever you want. This is a very reasonable priced place. All together for the venue and ceremony we paid $1,300. which isnt too bad. Our wedding was three hours. Its a extra $300 per hour.This place is a beautiful location to get married. Marge the wedding lady is so sweet and she gets back to you within a day if you have questions and also she will go in and meet in person whenever you want. This is a very reasonable priced place. All together for the venue and ceremony we paid $1,300. which isnt too bad. Our wedding was three hours. Its a extra $300 per hour. -
Quality of service
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Emily Sent on 03/29/20194.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent venue and vendors, disappointing business practices
Thumbs up for the beautiful location, building, and amazing vendors who made our wedding an incredibly special day. Thumbs down to the business practices of the owner.
We were very fortunate to have a beautiful wedding at a venue with amazing coordinators (Timeless Timeliness) and delicious caterers (Maddilicious Catering). Unfortunately, the business practices of the owner Shelby left a very bad taste in our mouths, and our incident is still not resolved as of today. One of our guests had damaged the carpet inside of the bridal suite, and since the incident, we took full accountability to pay for the damages. We assumed there would be an itemized receipt for the costs we were responsible for, but we received no explanation or documentation prior to our security deposit of $1000 being cashed.
We reached out to the owner via email requesting documentation for the damages amounting up to $1000. We only received a phone call from the owner to tell us that the carpet had cost over $800, mentioning nothing about sending us receipts.
As of today, we have sent 7 emails to the owner informing that we were happy to pay the costs of the damages, as long as they were supported with proofs of purchase. The owner emailed us an invoice of numbers next to the cleaning fee, carpet removal/disposal, and the carpet replacement (the charge for the carpet itself was $650), but with no backup documentation laying out the vendors used or the store where the carpet was purchased from.
When we repeated the same email requesting a proof of purchase, the owner responded that attempts were made to resolve the damages internally (?), continued to ignore the receipt for the carpet replacement, and wrote that she "would not want us to end up on the wrong end of a defamation lawsuit because of statements in a review or furthermore that are untrue (followed by a link to an article of a couple that was sued for posting fake reviews of a photographer; this link was irrelevant to our current situation and we never planned on writing a review that did not contain true information). In response, we bolded the section in our email which stated that since the beginning, we were more than willing to pay for the damages, as long as they were justified with proof.
It has been over 30 days since the wedding and we have still not received the basic items we requested. Coming from families of business owners, keeping and providing receipts is a basic ethical practice. Again, we had a beautiful wedding at this venue with wonderful vendors, but we are still baffled by the lack of transparency and honesty from the owner, and continue to question the owner's refusal to provide a simple receipt and explanation for what we were charged for. Our emails have been ignored since the last 4 have been sent between February 23 and March 20.
We have begun the process to take action and to let the professionals resolve this unfortunate situation for us, and we hope that future clients of CCEM Inc will be treated with honesty and fairness.Thumbs up for the beautiful location, building, and amazing vendors who made our wedding an incredibly special day. Thumbs down to the business practices of the owner.
We were very fortunate to have a beautiful wedding at a venue with amazing coordinators (Timeless Timeliness) and delicious caterers (Maddilicious Catering). Unfortunately, the business practices of the owner Shelby left a very bad taste in our mouths, and our incident is still not resolved as of today. One of our guests had damaged the carpet inside of the bridal suite, and since the incident, we took full accountability to pay for the damages. We assumed there would be an itemized receipt for the costs we were responsible for, but we received no explanation or documentation prior to our security deposit of $1000 being cashed.
We reached out to the owner via email requesting documentation for the damages amounting up to $1000. We only received a phone call from the owner to tell us that the carpet had cost over $800, mentioning nothing about sending us receipts.
As of today, we have sent 7 emails to the owner informing that we were happy to pay the costs of the damages, as long as they were supported with proofs of purchase. The owner emailed us an invoice of numbers next to the cleaning fee, carpet removal/disposal, and the carpet replacement (the charge for the carpet itself was $650), but with no backup documentation laying out the vendors used or the store where the carpet was purchased from.
When we repeated the same email requesting a proof of purchase, the owner responded that attempts were made to resolve the damages internally (?), continued to ignore the receipt for the carpet replacement, and wrote that she "would not want us to end up on the wrong end of a defamation lawsuit because of statements in a review or furthermore that are untrue (followed by a link to an article of a couple that was sued for posting fake reviews of a photographer; this link was irrelevant to our current situation and we never planned on writing a review that did not contain true information). In response, we bolded the section in our email which stated that since the beginning, we were more than willing to pay for the damages, as long as they were justified with proof.
It has been over 30 days since the wedding and we have still not received the basic items we requested. Coming from families of business owners, keeping and providing receipts is a basic ethical practice. Again, we had a beautiful wedding at this venue with wonderful vendors, but we are still baffled by the lack of transparency and honesty from the owner, and continue to question the owner's refusal to provide a simple receipt and explanation for what we were charged for. Our emails have been ignored since the last 4 have been sent between February 23 and March 20.
We have begun the process to take action and to let the professionals resolve this unfortunate situation for us, and we hope that future clients of CCEM Inc will be treated with honesty and fairness. -
Quality of service
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Sumerle Sent on 04/28/20104.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Citrus Park is beautiful and I'm so glad we chose it to be our ceremony site. We got married in the courtyard and it couldn't have been better. Marge was very nice but we thought she would be there for the rehearsal but instead she was manning the gates...we waited a bit and then proceeded without her. The day of the wedding she was a little late for set up so we had to wait to get the chairs out, everything went on as planned though and it was perfect and exactly what I had always wanted. It was a little pricey to just reserve the space for a few hours and when I was late we had to pay on the spot for the extra time. At least there was an option though and my day was great. I would do it there again, I just wish the event manager would have explained her role a bit more and been there early just in case, but other than that the site was great.Citrus Park is beautiful and I'm so glad we chose it to be our ceremony site. We got married in the courtyard and it couldn't have been better. Marge was very nice but we thought she would be there for the rehearsal but instead she was manning the gates...we waited a bit and then proceeded without her. The day of the wedding she was a little late for set up so we had to wait to get the chairs out, everything went on as planned though and it was perfect and exactly what I had always wanted. It was a little pricey to just reserve the space for a few hours and when I was late we had to pay on the spot for the extra time. At least there was an option though and my day was great. I would do it there again, I just wish the event manager would have explained her role a bit more and been there early just in case, but other than that the site was great. -
Quality of service
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Alicia Sent on 01/16/20094.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
We LOVED Citrus Park. This is one of the few places that let you bring in all of your own stuff. You definitely need to have nicer centerpieces and decor in order to spruce up the inside but the outside is amazing. The lady in charge was very professional. The only downside is you have to be out of there by 10:00 pm.We LOVED Citrus Park. This is one of the few places that let you bring in all of your own stuff. You definitely need to have nicer centerpieces and decor in order to spruce up the inside but the outside is amazing. The lady in charge was very professional. The only downside is you have to be out of there by 10:00 pm. -
Quality of service
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