Ciao Bella Salon and Day Spa Reviews
Reviews
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.8 out of 5 rating4.8
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Value 4.7 out of 5 rating4.7
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Flexibility 4.9 out of 5 rating4.9
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Stacia Sent on 10/19/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best of the Best
I have had the immense pleasure of working with Michelle Bertelli at Ciao Bella Salon in Islamorada for many years, and I can confidently say she is an exceptional hair and makeup artist. As a fashion and wedding photographer, I’ve collaborated with Michelle on countless weddings and editorial shoots, and her talent consistently leaves me in awe.
Michelle has an incredible ability to enhance her clients' natural beauty while bringing their visions to life. Her attention to detail and artistic flair are unmatched, and she stays ahead of the latest trends, ensuring that every bride looks stunning on her big day. Our work has been featured in several high-profile bridal magazines, a testament to her skill and professionalism.
What sets Michelle apart is her warm personality and ability to make everyone feel comfortable and confident. She listens to her clients, understands their needs, and works tirelessly to achieve the perfect look. Every time we work together, I know that my clients are in the best hands.
If you're looking for a talented hair and makeup artist who delivers breathtaking results, look no further than Michelle Bertelli! I wholeheartedly give her a five-star rating and cannot recommend her highly enough.-
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+5 photos
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Rachel Sent on 03/09/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best! Updo! Ever! Michelle is the bomb dot com.
I (happily) landed in Michelle's chair for our rehearsal dinner and welcome party, and I think I fell a little bit in love! She helped calm my pre-wedding nerves while making me feel more beautiful than I ever knew possible. And Michelle's magic is that she made me feel beautiful while still looking like MYSELF - not an easy feel. She made it look effortless. And special. And memorable. Run, don't walk, and book Michelle and the Ciao Bella team. Thank you, Michelle - you are a joy and a gift to Keys brides. -
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Jessica Sent on 02/10/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Would Rebook Michelle Over and Over
I used Michelle for my makeup and hair for my baby shower and she did an incredible job!! I got so many compliments on it and people asking who did it! The makeup looked natural but elevated and it stayed all day! My makeup never ran or got blotchy, and my hair stayed in place all day. Michelle is so sweet and made the whole experience so enjoyable. -
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Lisa Sent on 12/29/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michelle is pure magic!
Words cannot express how grateful I am to have found Michelle for my beach wedding in the Florida Keys. From the moment I met her, I knew I had made the perfect choice. Michelle's talent is absolutely extraordinary, but what makes her truly special is how she instantly makes you feel like you've known her forever. Within minutes of sitting in her chair, we were chatting and laughing like old friends, which helped calm my wedding day nerves.
When I looked in the mirror after Michelle finished, I was absolutely speechless. She transformed me into the most beautiful version of myself – exactly what every bride dreams of. The way she enhanced my natural features while ensuring I still felt like "me" was pure magic. My makeup and hair stayed flawless throughout the entire day, even with the tropical beach breeze and humidity.
What sets Michelle apart isn't just her incredible skill – it's her warm, genuine personality and ability to make you feel completely at ease on such an important day. She wasn't just my makeup artist and hairstylist; she became part of my wedding day memories. I honestly wish I could get married all over again just to spend another morning getting ready with her!
If you're planning a wedding in the Florida Keys, look no further. Michelle is absolutely your girl. Not only will you look stunning in your photos, but you'll gain a friend in the process. I cannot recommend her highly enough – she made my special day even more magical than I could have imagined.
Five stars isn't enough to rate this level of talent, professionalism, and genuine warmth. Book Michelle immediately – you won't regret it! -
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Ashley Sent on 12/04/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely stunning bridal and bridal party hair and makeup for wedding!
Michelle and her team (Alda, Steph, and Nicole) are the truly the best in the Florida Keys! We had 10+ services for bride and bridal party hair and makeup this past month for my wedding. Everyone looked so beautiful and felt their absolute best!! I've now had numerous services from Michelle @ Ciao Bella for my engagement photos and trial and can't rave about her enough! Book them immediately for your wedding!!!-
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+3 photos
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Emily Sent on 11/27/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Weekend
I had the most wonderful experience at Ciao Bella! It’s my wedding weekend and they accommodated my mom, sister, and mother in law to do our makeup and hair. They are nothing short of amazing! Michelle is amazing with makeup, so natural and beautiful! Esmeralda did incredible hair and makeup on my mom! Nicole did a beautiful updo on me! These women are nothing short of incredible!!🤍 -
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Alex Sent on 10/17/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
High quality luxe experience
Michelle did my hair and makeup for my wedding. Not only is she an absolute pro, but such a pleasant and lovely human who really helped dissolve the stress of the wedding day. I look forward to working again with her in the future whenever I can! The salon environment was lovely as well-we did trial and nails prior, and hair and makeup day of at our hotel. ♥️♥️ -
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Kara Sent on 06/14/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We felt like models
Michelle did the hair and makeup for myself and 3 bridesmaids in May 2022 in Islamorada. I cannot say enough about how great she was to work with. I looked and felt gorgeous, as a bride should on her wedding day! -
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Ashley Sent on 05/12/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Amazing
Michelle was absolutely amazing!!! She did an amazing job making me feel confident and comfortable for my wedding ... hands down amazing I've had so many compliments ... I highly recommend ciao bella -
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Greta Sent on 04/24/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hair & makeup was spot on!!
Michelle at Ciao Bella did my hair & my makeup for my friend's wedding on February 9, 2024!
*SHE DID AMAZING!* I was honestly so obsessed with my look! I received so many compliments throughout the night! I would absolutely recommend her! Not to mention she was so sweet to work with!! I am actually very sad she doesn’t live in NY because I would totally hire her for my upcoming wedding! Thanks again for making me look & feel like a beauty queen!💕 -
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Samantha Sent on 04/22/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Do not hesitate destination brides!
Had an absolutely wonderful experience at Ciao Bella! I saw Alda and she is amazing, a true artist and a beautiful soul. I have never felt so beautiful! Loved the salon and everyone was a pleasure to work with. Can’t say enough good things about my experience! -
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Carley Sent on 04/18/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Hair & Makeup!!!
Michelle was amazing!!! I did a trial with her before the big day to nail down the details. She is SO sweet and made me feel very comfortable. Day of the wedding Michelle, Stephanie, and Alda came to Largo Resort to do all the girl’s hair and makeup. I loved working with Michelle and cannot recommend her enough! -
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Casey Sent on 08/14/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michelle was AMAZING!
Michelle was the absolute best! She knew exactly what I wanted on my wedding day and made my makeup dreams come to life! I loved having her as my makeup artist. She is kind, gentle and sweet. And so talented! Look no further for your wedding day makeup needs! 🩵 -
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Kathleen Sent on 06/06/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing hair and makeup by Michelle Bertelli!
Michelle Bertelli of Ciao Bella Salon came to Amara Cay Resort The morning of our wedding to do hair and makeup for me, the bride, my Maid of Honor and my mother. Michelle is so talented and a delight to work with! We all looked and felt gorgeous the day of my wedding thanks to Michelle! She was sweet, flexible, lovely and unflappable because we had people coming in and out of the bridal suite that day! I cannot thank Ciao Bella and Michelle enough for making our wedding day so beautiful and perfect! I felt fantastic for my wedding!!-
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+5 photos
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Susan Sent on 04/25/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just Perfect
I had originally booked hair and makeup with a salon/spa in Marathon two months before my wedding. They called me 24 days before the wedding to tell me there was another bridal party that day and asked if I could push my appointments back and I’d also have to come into the salon, instead of them coming to me. To say the least I was upset, that because I was responsible and booked ahead of time that they would even consider calling me to ask me to rearrange my appointments to accommodate this other bride. So 24 days before my wedding I went in search of someone else to do my hair and makeup. I had heard great things about Ciao Bella Salon/Spa, so I called them. They booked me an appointment and asked me what time I’d like to come in. I arrived and the Salon was gorgeous and the staff members were very nice. I met with my hair/makeup stylist, Erin. First time meeting her, on my wedding day!!! I showed her some pictures and away she went. She is so nice, loved talking to her and she listened to what I wanted. My makeup was perfect. In fact, a couple days later I contacted her and asked what foundation she used, because it was perfectly color matched to my skin tone. And my hair could have not turned out more beautiful! My hair stayed put all night and my makeup lasted through a night time of dancing! I will be seeing Erin and Ciao Bella Salon/Spa again soon. They have found a new customer!
And again, a huge thank you to Erin!! You nailed it! ❤️ -
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Lesley Sent on 12/12/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best hair and make up team!
Alda was such a pleasure to work with. My planner LMae events suggested using Ciao bella and my hair and make up we're on point every time! They were even able to see my husband the day we were getting married last minute and did a perfect job. I can't say enough about how great this place was!-
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+5 photos
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Quality of service
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Gabriela Sent on 12/10/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Talented artists! Highly recommend!!
My wedding planner, venue and multiple other people recommended Ciao Bella as the top hair and make up artists in Islamorada! I’m so happy I hired Michelle Bertelli with Ciao Bella to do my wedding make up! Booking with Bella at Ciao Bella was so easy and she’s so sweet. Day of my wedding Michelle was sent to do hair and make up and Jeanne did make up. They both did a beautiful job! They were on time and progressional! We all loved how they executed our inspired looks! -
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Jessica Sent on 07/21/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Hair and Make Up
Ciao Bella did my wedding hair and make up and I could not be happier with my decision! They are friendly, communicative, easy to work with and incredibly talented!
Michelle did my hair and make up and I am over the moon with my results. I did a trial with her about a year before and she even went above and beyond, giving suggestions for rehearsal locations which we were so happy with.
The make up stood the true test of time, lasting through me jumping into the pool at the end of the night! I cannot recommend them enough and am so happy I went with them for my wedding. Love Ciao Bella and especially Michelle! -
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Marlene Sent on 11/19/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Affordable and flexible!
Michelle made the day fun and comforting. We danced towards the end and she even helped me get into my dress! Ciao Bello made the process extremely smooth and our hair lasted throughout the night! -
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Shannon Sent on 05/25/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michelle is super talented
Michelle did an amazing job on my hair and make up for my wedding along with the MOG and MOB and one of my bridesmaids hair. She is extremely talented and came highly recommended. -
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Sonya Sent on 05/18/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love this awesome place!
This place was absolutely perfect for my family. We got our nails, and toes done here then the next day had them do our hair and my (bride) makeup. Every thing they did was absolutely perfect. The owner, Bella, is super nice and called a few times to double check on us. I'm not much into makeup, but I actually had them do mine, and I'm so glad I did. It looked very natural and just enough to make me beautiful. We showed them pictures of our hair and I think our hair came out prettier than the photos! Thank you Ciao Bella crew! -
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Erin Sent on 05/07/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best H&M ever!
I wanted to take a moment to thank Bella, Michelle, and all of the girls at Ciao Bella who got me and my girls ready the morning of our wedding (Renee, Alda, Sabina & Bler). Not only did we pretty much have one to one coverage for my girls hair and makeup, which kept our H&M schedule perfectly on time and even EARLY (that never happens at weddings, right? Being early!! LOL), but everyone looked absolutely stunning! They managed to bring out the most beautiful aspects of every girl while still looking like themselves! They even were able to rein in my 3 and 6 year old flower girls to do their hair! My hair and makeup, done by Michelle, was exquisite. Michelle and I had a trial for my engagement shoot a little while back so she already knew me, my skin, my hair, and my style so I felt completely comfortable the day of and trusted her to do whatever she wanted and I could not have been happier! My hair and makeup stayed so well it even stayed after we took a little post-wedding after party dip in the ocean!! Thank you all, you were an absolute dream to work with. Any bride getting married in the Florida Keys – Ciao Bella Salon is the THE ONLY place you should use for your wedding day!! -
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Jackie Sent on 06/13/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous bridal hair & make up. Prettiest day of my life! :)
Thank you so much for making me look stunning on my wedding day! I’m so happy I found you! -
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Angie Sent on 04/16/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Priceless Pampering
The day before the wedding I had a pedicure, massage, and blow out. The day of the wedding they came to the venue and did my hair and sister's. Everyone was very professional, talented, and pleasant to work with. Definitely recommend! -
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Billie Sent on 02/04/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply the BEST!
I hired Ciao Bella for hair and make-up for my wedding. Michelle was an absolute dream to work with, starting with my trial and ending with the wedding day. She was patient and efficient, listening to what I wanted and taking her time to get me ready for my big day. Her work is just stunning - my hair and make-up lasted all night and I got so many compliments. Ciao Bella was so helpful in planning, answering multiple phone calls and proving details and organization that was very helpful for planning a destination wedding. I took my mother and other members of my bridal party for mani/pedis the day before and they took such good care of us! The day of, we had three stylists come out to our hotel and create the most beautiful looks. Thank you all! Michelle and Bella - thank you from the bottom of my heart. You helped make my dream wedding come true. I highly recommend Ciao Bella for all your styling needs when in Islamorada! -
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Krystle Sent on 11/12/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful to work with
Lisa was an absolute dream to work with. She’s amazing at what she does and so fun to work with. -
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Lisa Sent on 11/11/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Caring and wonderful
Sabina was fantastic and so sweet. She arrived at the wedding venue and did makeup for all the bridesmaids plus myself, mother of bride and mother of groom. Everyone raved about her. We all looked beautiful.
Bella throughout the entire process was so easy to communicate with .
My daughter couldn't have been more pleased that I chose this establishment for her destination wedding.
I highly recommend. -
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Amanda Sent on 11/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved my look!
Michelle was fantastic and helped me find a hairstyle that fit my vision she worked well with Florida humidity and wind the day of the wedding! Make up and hair stayed put through wind and hours of dancing! My bridesmaids were all flawless as well! Thank you!-
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+3 photos
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2A5Dbd4B408D12Da6742A2B551F5F2Fabb793Aa4 Sent on 10/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing team!
The ladies and Ciao Bella were wonderful to work with, from the trial to the day of!! They were communicative and professional. Alba and Sabina were our day of team and they totally rocked it and made all the ladies feel comfortable and beautiful. I would highly recommend the Ciao Bella team for your Keys wedding!!-
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+2 photos
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Alli Sent on 10/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!!! Love, love, love!
Not enough can be said about the crew at Ciao Bella Salon. I had the full service treatment from a spray tan to trial hair and makeup to gel mani and pedi to wedding day hair and makeup. All top notch and I would highly recommend to any bride and bridal party looking to get pampered during their wedding stay in the keys. Renae was absolutely lovely and saved the day with my overly blond hair. She made me feel so very beautiful with a toner AND the trial and wedding day hair and makeup - WOW!!! I felt like a model. Juliet is a wiz at creating gorgeous nails and I loved my spray tan - lasted for a whole week +! Bella and crew will make you feel so very special whether on your wedding day or if you're looking to just have an amazing spa and salon experience. I am a client for life! -
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Whitney Sent on 09/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING Makeup and Service!
My only regret with Ciao Bella is that I didn't call them sooner! I went around and around with other local makeup artists who either didn't listen to what I was looking for, or were just outrageously expensive. I had basically given up on trying to find anyone within the price range my bridesmaids were prepared for and what I thought was reasonable. Finally I was exasperated and only a few weeks from my wedding. I thought there was no way Ciao Bella would have availability for me during peak season and at the last minute.
From the moment I spoke to Bella, I felt at ease. She was SO sweet to me, so accommodating, and seemed like she truly cared about our special day. It meant so much to me. There were a few other weddings booked for our day, but she assured me she had someone perfect who would be there.
She sent Sabina, an angelic make up ninja goddess! Sabina showed up early to set up, and was ready to get started even before planned! She started with my mom, and did such an amazing job. My mother wears makeup daily, but I had never seen her in such gorgeous makeup. She looked absolutely stunning. Sabina listened to my mom, used her professional judgement, and just did a fabulous job accentuating her beautiful features without going too heavy!
She was done right on time and ready to start my makeup!
Sabina listened to EVERYTHING I said, took her time without going overboard (I've heard horror stories of MUA meaning well, but throwing everyone way off schedule) and did an overall AMAZING job. My makeup was absolutely perfect and photographed so well! It stayed on and in place all afternoon until the early morning hours, despite a lot of hugs, sweating, tears, wind, more tears, and overall craziness of the day.
Sabina was so sweet, kind, caring, and did a fantastic job. I was beyond happy and would absolutely hire her again! -
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Danielle Sent on 05/06/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning Wedding Hair
My mom and I had our hair done for my wedding last weekend and we absolutely loved our styles! The salon is lovely, the stylists and owner were delightful, and the experience was easy and stress free. -
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Sarah Sent on 04/06/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michelle was simply amazing. We had no trial but she came in and knew exactly what I wanted.
I only showed her one or two pictures and the result was even better.
Thank you Michelle!
Sarah & Tom -
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Stephanie Sent on 11/15/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I scheduled everything from Texas. We eloped to the Keys. Everything went perfect!. They did just what I wanted, was on time and I felt beautiful on my wedding day. Great Job Ciao Bella! -
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Erika Sent on 08/13/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had my wedding in Key Largo on August 5th and had a pedicure at Ciao Bella 2 days before. 2 weeks later the pedicure still looks fantastic, but on to the more important info... Bella was very inviting and wonderful to work with. The ladies from the salon came to the resort where we were having the wedding to do hair and makeup for myself, 6 bridesmaids and both moms. They did a FANTASTIC job. I couldn't have been happier. I have difficult hair to deal with so I don't typically like other people messing with it but my hair looked amazing, as did my makeup. All the bridemaids hair looked just as lovely. I would recommend this salon to anyone and wish I had them where I live! unfortunately 1183 mi away. -
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Debbie Sent on 07/13/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing all around! We loved everyone and service provided. Look no further if you are having a destination wedding. You will not be disappointed. Michele bertelli was our stylist. -
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Ashley Sent on 07/09/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got married in Islamorada Florida and used Michelle Bertelli from Ciao Bella for hair. I cannot begin to tell you how wonderful this salon is. From the moment you call to book your appointment, salon co-owner Bella is warm and welcoming. She gave great attention to detail and made sure everything went smooth and everyone was well taken care of. My stylist Michelle Bertelli is truely an expert with bridal hair and will leave you looking flawless. Not to mention she is an absolute sweetheart to work with! I couldn't have asked for a better hair stylist or a better salon. If you are getting married in the Keys, this salon is the place to go!!!! -
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Holly Sent on 04/16/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Upon contacting Bella to inquire about services at the salon, I received prompt, professional correspondence, which was important because I was planning my Florida Keys wedding from Tampa, FL. Before the wedding, I knew I wanted a trial run of hair and makeup because I'm typically a "Plain Jane" and didn't want to feel/look unnaturally dolled up. Bella scheduled my trial hair/makeup appointment with Michelle who is a truly special human. Michelle listened to my request for a natural face and mermaid-like hair, and delivered an amazing outcome, I felt beautiful and knew I could trust her for my wedding. Afterwards I told a few friends/family members about my amazing experience at the salon and all the services offered; and three of them booked appointments for the wedding day. Fast forward to my wedding day; Michelle took care of my every need - including my modified hairstyle request - and she was able to create the most gorgeous, petite braided rose in my long flowing hair! And my makeup appeared so natural and light, but was just distinct enough for the photos! I wish I could write three reviews: one for my trial, one for my day of, and one for my family/friends' experiences. And to be honest, I initially thought the prices were a little high, but the quality of services that I received from Michelle and Bella was superior than anything I've ever experienced; aka well worth every penny! Thank you to Bella, Michelle, and the staff at Ciao Bella for making me feel so special throughout my entire wedding experience! I definitely recommend Ciao Bella to anyone looking for a hair/makeup salon in the Florida Keys! -
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Tina-Marie Sent on 03/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ciao Bella Salon was absolutely amazing! My sister got married on March 6th and we traveled all the way out from Colorado. The two ladies that came out to do our hair and makeup were absolutely wonderful. They were kind and professional, speedy and accommodated to all of the bridesmaids special hair requests. I would definitely recommend any bride/bridal party to have your hair and makeup done by them! Thank you so much!! -
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Jamie Sent on 03/09/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Went to this salon to get my make up done the day of my wedding. They were on time and even provided hair services to two of my bridesmaids who didn't have appointments. They were reasonably priced, friendly, and did great work! -
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Debi Sent on 02/22/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachael fixed my hair and makeup for my wedding, Feb. 11,2017. She made look and feel beautiful! I was very relaxed, not rushed in any way. The entire staff was great.
I highly recommend Ciao Bella for all your beauty needs! -
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Michelle Sent on 12/25/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just wonderful! I eloped in key largo and Ciao Bella organized a makeup artist to come to our resort. Michelle was very professional and did an amazing job. She listened to me and gave me the exact look I was hoping for. She was also so friendly and kind, I had some pre wedding jitters and she put my mind at ease and made it such a relaxing and pampering experience! -
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Jamee Sent on 12/20/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michelle did an absolutely amazing job with my hair and makeup for our wedding at the Key Largo Marriott. She did all of it on location and I couldn't have been more thrilled. I'm not a super girly girl - and she completely "got it/me" in the first 15 minutes. She helped create a look that was relaxed and natural and totally me. I've never felt more beautiful! Making the arrangements over the phone with Bella was super easy and I appreciated her following up and confirming. They both were genuinely kind and cared and were a big part of my wedding day being so perfect! -
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Stephanie Sent on 12/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had my hair done by Michelle for my best friends wedding and she was so awesome. Very fun yet professional and my hair was stunning. i would highly recommend them!! -
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Jennifer Sent on 12/03/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I walked into this salon in tears because a family friend was supposed to do my makeup and it was not at all like I had wanted. Michelle squeezed me in at 4pm for a trial run for hair and makeup and finished around 6pm despite the salon closing at 5pm. The entire time she was so positive -- she truly enjoys here work. I left the salon on cloud nine. My hair looked amazing and my makeup was flawless. For the day of, she came to the condo where I was staying and did my sister's hair and then my hair and makeup. My groom and I were married outside and it was quite windy. In the photos, all the guests hair is whirling about but my hair stayed put in a beautiful loose side braid, looking soft but keeping its hold. At the end of the night it was still secure and I am so thankful for that!! I am so thankful that I found this place --- any bride in the Keys should book here (and with Michelle)!! It is worth it to feel so beautiful. -
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User2667154 Sent on 06/29/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Renae was amazing! The first thing my now husband said to me when I got to the alter, was my makeup looked perfect! -
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Kait Sent on 06/27/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ciao Bella was the right fit for our group! Their pricing and service was so amazing and all of my girls loved their hair. Michelle really knows what she is doing and did such a beautiful up do on me. I am glad I went with that over having my hair down because it was hot and the wind would have blown it around.
Thank you for such an amazing job guys! -
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Layne Sent on 05/23/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am SO happy with how I looked on my wedding day, because I looked like myself. Michelle was amazing, she was so caring and attentive. She was a very popular lady the day of my wedding, but still made me feel so special. I couldn't have been more pleased with my final look, my hair was fabulous and my makeup was perfect. Thank you! -
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Rebecca Sent on 05/04/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had my hair and make-up done at Ciao Bella for my wedding on April 23, 2016. Everyone at Ciao Bella was thoughtful and kind. Michelle Bertelli did amazing work! I had a hair trial for an updo a month prior but wanted something half-up. I showed Michelle a picture of what i wanted and she went above and beyond. My hair style and make-up lasted through the ceremony, reception, and after-party. My mom had her hair done by Michelle as well and hers was beautiful too. -
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User2544540 Sent on 02/29/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michelle Bertelli did an amazing job on my hair and makeup. I was so pleased with the services that Ciao Bella Salon provided. I was able to get in last minute for a pre-wedding massage. It was the best massage I have every had. We also got to take advantage of the eucalyptus steam showers. Bella and her team were very accommodating. -
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Kristin Sent on 02/07/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michelle Bertelli was absolutely phenomenal during my wedding hair trial yesterday. Her confidence and passion was palpable and contagious as she concocted a masterful art piece out of my super fine hair. I warned her I had a "love/hate" relationship with my hair and she quickly put me at ease and professionally catered to my request for a romantic and be achy up do. I will be recommending her to locals and tourists, and am so excited for my wedding day to come and her to have a hand on a most important day of my life to this point. Thank you Michelle and thank you Ciao Bella for the experience. -
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User2446346 Sent on 11/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My fiancé and I decided to elope and I called them the DAY OF my wedding. THey were so great and flexible. Michelle was absolutely amazing. She understood exactly what I wanted. She gave me her suggestions and recommendations but wasn't overbearing. She made sure I was happy and satisfied with the end result. I got my hair and make up done from her. Highly recommend them for a stress free experience. -
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Christine Sent on 06/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ciao Bella is wonderful! Everyone was very sweet. They even called me before my appointment to let me know that the traffic was getting bad near the salon so that I knew to leave a little early to make my appointment. I felt comfortable and was treated like a long term client from the minute that I walked in the door. Michelle did both my hair and makeup for my wedding. She is sweet and very meticulous. She made sure that my makeup and hair were perfect before I walked out the door. Ciao Bella was a wonderful way to spend the morning of my wedding. I highly recommend going here! -
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Rhonda Sent on 06/30/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michelle did my daughter's and my hair and makeup for my wedding. She made us both feel like a million bucks! Bella went out of her way to make us feel very special as did several of the other ladies in the salon. I would recommend this salon for hair, makeup, nails, AND massages following your big day. I took my sister-in-law for a massage a few days after my wedding and that was the icing on the cake. These ladies know how to make you feel very special! Love them all! -
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Stephanie Sent on 04/25/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michelle was AWESOME!!! Me and my bridesmaids went to Ciao Bella for nails, hair, and makeup for my wedding. All of my girls were pleased with their nails and hair. Michelle did my hair and makeup and did an amazing job! Bella is super sweet and was very helpful in scheduling our appointments. Highly recommend!!! -
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Lisa Sent on 03/11/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough about Ciao Bella and Michelle. They did a fantastic job on my hair and makeup as well as my Matron of Honor and Maid of Honor. They did exactly as we asked and I felt like I was on the red carpet. -
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User1534021 Sent on 02/13/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ciao Bella did an amazing job on my bridesmaids and I for my wedding! Michelle did my hair and makeup and it looked beautiful! I did a makeup and hair trial, and Michelle really listened to the changes I wanted for the wedding. All of the girls' hair and makeup looked great. Everyone at the salon was so nice and accommodating. We really had a great time. I highly recommend Ciao Bella for your wedding. -
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Christina Sent on 02/04/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had Michelle do my hair and makeup my wedding and she was amazing. I showed her a picture of what I wanted and I couldn't have been happier with the up-do she did. My wedding was on the beach so I was worried about my hair staying intact, but my hair looked just as good at 9pm as it did at 1pm.
Ask for Michelle if you're in Islamorada, she was fantastic. The salon was also very laid back and the rest of the staff was extremely friendly, making my stressful day seem a little more relaxed -
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User1468560 Sent on 12/10/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am so glad that I went with Ciao Bella for my hair and makeup. Bella made me feel so welcome right from the beginning and it was like I had always known them. I was able to come in for a trial a few months before my wedding, which I highly recommend, and when I came back for the wedding day they greeted me like an old friend. I didn't have a wedding party but Bella was completely accommodating to my mother, mother-in-law, sister and sister-in-law. Even though it was a busy Saturday, they were more than welcoming to my family who wanted to be with me. Michelle did both my trial and my wedding hair/makeup and I highly recommend her, although all the hair and makeup that I saw being done by other stylists looked amazing too. Overall, there is a great atmosphere at Bellas and it is so nice on your wedding day to be surrounded by positive people who are genuinely excited for you. -
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User1219463 Sent on 06/28/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough great things about this salon. Bella was so great when it came to scheduling. She made us feel right at home when we got there and I felt like I had known her forever. Michelle did my hair and makeup and she was AMAZING!! I recommend her to any bride. I loved this salon, and I will be back for some non-bridal pampering!! :) -
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Kristy Sent on 01/16/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The ladies at Ciao Bella are always supper accomodating and make you feel special every time you come in. The steam showers are amazing also! -
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Kirstie Sent on 11/23/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fabulous!!! Highly recommend Michelle. -
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Cheryl Sent on 05/01/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was recently married on April 22, 2011 in Islamorada, FL. With one day till the event, I realized I had not yet found a place for my bridal party, my mom, my officiate and myselft to get our nails done! With 7 people in our party it was going to be difficult to get everyone in especially on short notice. Bella the owner worked a way for us in small groups to have seperate times to come in. I couldn't have been more happy that she was able to accomodate us all!
As we all know, being a bride can be stressful so my officiate, my friend, wanted to teat us both to a massage. Again on short notice Bella was able to work out a way to have someone on hand to treat us both!
Thanks again for being so accomodating on such short notice!
Cheryl Canzanella-Goodell -
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Colette Sent on 11/09/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff and salon did a great job. They were busy, and still managed to fit in my mother who had no appointment. Very nice people! Full service salon. -
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Katie Sent on 08/10/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Having never had an appointment (prior to my wedding), I took a risk scheduling my mani/pedi & hair updo for my wedding at Ciao Bella this past weekend. I heard I could schedule several appointments & bring in some wine & food to enjoy with the wedding party. Scheduling appts was a little tough so -as it turned out - Only me & my best friend had appointments for the day of my wedding. Lucky for us, they were unusually slow on Saturday as in walks my niece, my Mom, then my sister -all for unscheduled hair updos. Ciao Bella was so welcoming & accommodating. They found a way to work them all in.
More than the welcoming atmosphere - Angelica created an amazing updo & took my suggestion well. She reassured me it was best to continue to communicate before the hair was finalized as once it was up...which I appreciated as I was nervous about the final outcome. Frankly, I was already feeling comfortable with her as she had finished my mom's hair earlier on (while I was getting my mani/pedi) -and she did an incredible job on her hair! I even more pleased with my updo she created - I heard my self compliment her several times saying it was even more beautiful than I had anticipated! She was a rockstar & just a great lady.
Dani did a great job on my french mani/pedi also - luckily, I was too busy chatting with my best girlfriend & sipping mimosas to pick out color. Dani had taken matters in her own hands -which frankly, I appreciated (as I was over making any more decisions!). She chose the prettiest pink french manicure color (I believe it was called Sugar Daddy! lol). It turned out perfect & she was just a doll.
I am so pleased with Ciao Bella, Angelica & Dani & would easily return when I visit Islamorada. -
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Stacey Sent on 02/13/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My bridesmaids and I chose Ciao Bella for our salon to prep for the wedding day. My stylist Michelle was great in helping me pick a style that would look best on me and would work best with my hair type. She made me look like a princess!
Jilda did my makeup and couldn't have been happier with it. It looked great in the pictures and I definitely couldn't have done it myself.
Everyone at the salon was friendly and very helpful. I definitely recommend them to help make your wedding look perfect. -
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Theresa Sent on 10/19/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding day was last-minute, I'll admit. What I found in this little gem of a place is people who cared to take the time to create just what I wished for and make that happen for me. I'd recommend this salon to any bride! -
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Darlene Sent on 06/25/20095 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Prefection is what Bella's salon provided not only me but my mother and maid of honor. Being from New York, we could easily have been snobs to salons in the keys however this salon can compete with any 5 star salon up north. Not only are they professional, talented and clean, they are also personable and extremely down to earth which made the experience a piece of heaven before my wedding. I also had the bridal facial in their new spa and it was the peace I needed before the big day. I highly suggest it. While their are other salons in Islamorada, I highly suggest going to Bella first. you won't be dissapointed. -
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Katelyn Sent on 05/26/20184.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michelle, the make up artist was absolutely wonderful! Not only so sweet and beautiful, She made my makeup stunning! The trial went perfectly. And even better.. she did my mom, bridemaid's and me, the bride's, make up so natural and perfect the day of the wedding. Perfectly, high-lightened our natural features. My makeup remained perfect all night, felt light weight .
Michelle from Ciao Bella I would most highly recommend! So nice, sweet, professional, arrived on time, and affordable priced. I wish I could use her for every event I have. But it was a destination wedding. -
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Christina Sent on 06/01/20174.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Renae at Ciao Bella was simply wonderful! She is super talented and super hardworking (seriously wouldn't take a break for like 5 hours until bride, MOH and MOB looked stunning and perfect). The event coordinator at our venue (Key Largo Bay Marriott) recommended Ciao Bella over other hair and make-up service providers that were closer -- and I'm so glad I took her recommendation. Renae did a trial for me when we were down to visit the venue. She worked with my ideas and came up with a look even better than I imagined. I almost never wear make-up and some artists struggle with the natural look on my fair-to-pink skin tone, blue eyes and blonde hair, but Renae just nailed it - both times. When I found out I was going to be 5 1/2 months pregnant for my big day, my friend who had seen my trial said not to worry because no one would be able to take their eyes off my face to look at my belly - the make-up was that good. Stunning. But not at all gaudy or overdone. Hard to achieve for a beach wedding, but she did an amazing job. Can't rave about her enough! After the trial Renae even texted with me and helped me pick out the right extensions and prepare for the new dress to fit my new figure. I gave a half star off responsiveness only because the salon/Bella was not the best at responding to email. But don't let that put you off. The quality of the work/art was totally worth it! -
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Mckenzie Sent on 10/10/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Bella and her team ROCKED! My wedding day makeup was PERFECT and I could not have been happier. I TOTALLY changed what I was looking for from what they did for my trial, but it still worked out great. I had 12 in my bridal party so they let us totally take over and even bring in a caterer for food. It was a great experience! Yes, it is expensive, but it is your WEDDING so its worth it! I would definitely choose Ciao Bella salon again. -
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Michelle Sent on 05/24/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Ciao Bella accomodated a large portion of our bridal party for spray tans and for our nails. They made us feel very welcome, comfortable and honestly it was the best pedicure i've ever had! They even made my flower girl feel so special having her nails done for the first time! -
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Gigi Sent on 06/18/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got my hair and makeup done at Ciao Bella Salon and Day Spa for my wedding day. I looked and felt like a movie star. Michelle Bertelli did all my hair and makeup. I would recommend her to anyone that needs her services for any special occasion. Thank you Michelle and Ciao Bella Salon for providing wonderful beauty services for my friends and family. Not only that, but thank you for your relaxed and enjoyable FL Keys atmosphere and hospitality to all of us.
Best Wishes, Gigi -
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User1104646 Sent on 02/27/20134.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Ciao Bella was a great place to have bridal party hair styling. Bella is the store owner and was always available each and every time I called her. Unfortunately I ended up having to cancel a few appointments and they were happy to do so and didn't get upset with me. They were on-time and had all 6 up-do's plus a child's hair style finished in just a few hours. My only complaint is that the hair style pricing is completely subjective; I would have them confirm prices before you go in, or at least pin-point the max pricing. I had a few girls get upset because the pricing was $25-30 more than what was anticipated. With that being said, Bella worked with us and we were all very pleased with the outcome. Michelle does hair and makeup and for all the brides out there, you should definitely request Michelle. She is a PRO and fantastic! -
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Michele Sent on 09/05/20124.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Bella and her staff were very easy to work with and accommodating. The hair and make-up was beautiful and held up in the Florida humidity pretty well. -
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Kirstie Sent on 11/26/20114.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
My husband and I went to ciao bella salon the day before our wedding. I had a mani, pedi, and hairstyle. Michelle did my hair and she is so super talented and sweet. My hair looked gorgeous and I got compliments on it all night long! I'm very tender headed and I was amazed at how gentle she was. My husband had a mani, pedi, and massage. He said it was one of the best massages he ever had and raved over the steam shower! Everyone in the salon was so friendly, especially Bella. She even sat next to me during my pedicure to chat about my wedding and get to know me. -
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Jordan Sent on 10/16/20104.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Michelle at Ciao Bella Salon in Islamorada did my hair for my destination wedding and it was absolutely PERFECT!!!!! I didn't even have a picture of what I wanted; I just told her what I was thinking and she made it happen. I was so happy and grateful. And in the most humid weather I have ever experienced, my hair didn't frizz... nor did it move an inch when I was dancing. EXTREMELY satisfied! -
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Happy Sent on 10/10/20094.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ciao Bella was the right choice for me! I followed the recommendations of local businesses , and am happy I did. My nails, hair, and makeup all were just what I wanted plus the staff were friendly and fun.....I'm so thankful I found them; I felt beautiful ! -
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Jessica Sent on 11/13/20114.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
They were amazing and really are good at what they do!!! I felt sooo beautiful on the day of my wedding. They made everything stress free and really wanted us to be happy!!! LOVE THEM :) -
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Samantha Sent on 07/12/20224.6 out of 5 rating4.6-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great Wedding Experience!
I had my hair and makeup trial done in the spring by Michelle and I'm so glad I did so that we could make adjustments for my wedding day! She did my hair and makeup perfectly on my wedding day! I had wanted a more natural look for makeup and she made that happen! I had also wanted my hair mostly down, which I knew would be an issue with the wind on the beach. My hair looked amazing and exactly how I wanted it before I went outside! After a bit of wind, my braids still stayed very tight and still looked great. My curls loosened quite a bit, but they still looked beachy and wavy, and I had planned for this and expected this as my hair doesn't hold curls well anyways.
There was a team of stylists who came to our house we had rented to do hair and makeup for the bridesmaids and mothers as well. They arrived early and got us all done on time! We started at 10am and ended right around 3:30 with me being the last one to finish so that my hair and makeup was fresh for the wedding! Everyone looked amazing! Some of the girls stated their makeup was heavier than what they were expecting, but it was not a major issue. We were able to pay through
Venmo, and that made things very easy for us! Overall it was a great experience and we are so grateful for Michelle and the other stylists that came on the day of our wedding! -
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User1762593 Sent on 08/13/20144.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
My mother and 3 sisters got our hair and makeup done here for my wedding. When I called to book, Bella said the price range was from $75-$135 depending on hair texture and length. Well after all of ours was done, each of our hair cost us $125. All of us have different lengths and texture so their quote is not true. Just be prepared to pay $125 for an updo/style. The make up was great. Again-the price for makeup is $50 but if you want lashes they will charge you $25 for a lashes by ardelle which I can buy at CVS and apply myself. The salon calls them lash extensions and I was under the impression I would have individual lashes applied at a different quality. Besides the prices all of ladies that work there are really nice and pleasant to work with. -
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Elizabeth Sent on 07/09/20144.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
For my May 2014 wedding, Michelle did my hair which was absolutely stunning. I gave her a picture of an idea I had and she took it from there! She is very creative and made my hair more perfect than I could have imagined. She also did my makeup which which went with my hair, dress, and all over concept (laid back, intimate, and a little bohemian). My Mom and Mom also got there hair and makeup done with other stylists. They both looked just beautiful. The only negative is they seemed to struggle with the idea that my mom wanted a very natural look, so just make sure you clarify that before you start (if that's what you are going for). In all, they made me feel like a princess and I couldn't have been happier! -
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Leslie Sent on 11/24/20094.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
I LOVED LOVED LOVED MY HAIR & MAKEUP !
GOT TONS OF COMPLEMENTS ON MY HAIR & EVEN MORE ON HOW NATURAL MY MAKEUP LOOKED FOR A BEACH WEDDING & THEY MADE SURE TO USE RUNWAY MAKEUP THAT LASTED THE ENTIRE 4 HOURS OF OUR OUTDOOR BEACH WEDDING ! -
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Ilana Sent on 12/13/20144.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
Michelle Bertelli did an excellent job on my hair and makeup for my destination wedding. I arrived the day before so I could schedule a trial hair and makeup appointment. Half way through the hair trial, I suggested to Michelle that we go a different route for my hairstyle and she was gracious enough to try it out. She was attentive to detail, open to suggestions, and very much client-centered.
I really did not know what to expect since I was coming from out of town, but I was truly pleasantly surprised with the quality of the salon. -
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Hong Sent on 03/15/20094.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Girls in Bella's place have great personalities. They are really friendly. We had fun and good time there. They did a gread job with my Mom's hair and makeup! Just a little expensive, the hair trial costs the same as the final product! -
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Samantha Sent on 11/23/20084.5 out of 5 rating4.5
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I used Ciao Bella Salon for manicures and pedicures of all my bridesmaids and I the day before the wedding. The service in the salon was a little slow, but we were pleased with the results. One of the girls came to do my hair the day of the wedding on location. She had very professional and quality service. I loved the look of my hair! It was exactly what I wanted and described to her. Overall, a great vendor for hair & nails for an Islamorada wedding! -
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User1078930 Sent on 01/27/20134.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Really did such a good job on our wedding last year in May. Michelle was doing my hair great and all the other girls who did their hair for my wedding done there were so happy and satisfied. I would recommend it for sure to every other bride. It is pricy, but not more then the other "average" prices they have down in the Keys. -
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Tina Sent on 10/09/20084.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The staff was very helpful and flexible with appointments. They were very busy the day of my wedding, but were able to fit me in for an earlier appointment than I had originally arranged! Only a little pricey. The cost of the practice run is same as actual style day. -
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Kelly Sent on 04/27/20104.2 out of 5 rating4.2-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
My bridesmaids and I chose Ciao Bella for hair, nails, & makeup. Bella was always a pleasure to see. They had a bunch of hairstyle books to look through when I did the trail run, but the books were not there on my actual wedding day so we had to look at the hairstyles on the computer. Bella explained that they had the books at home to fix them up. I got a french manicure which i was very happy with (I don't remember the name of the girl i had). Michele did my hair which turned out absolutely perfect. It was a very intricate style and she gave me exactly what i was looking for. Jilda handled my make-up which took an extremely long time. It turned out very nice (I had the airbrushing done) which the exception of the fake eyelashes, one of which fell off before the ceremony and another one that stuck to my vail during the ceremony (my husband thought I had a fly on my veil and kept looking at me funny as we're saying our vows).
I would recommend Ciao Bella, but caution you to check the prices before. They are very expensive compared to other salons I've gone to. -
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Joseph Sent on 11/24/20084.1 out of 5 rating4.1
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
The final product was great but the whole wedding party had to be there at 10 am and all they did was sit and watch the bride get ready. not very responsive and no sense of urgency. Also a little pricey for the job they do. -
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Jackie Sent on 12/21/20103.6 out of 5 rating3.6
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Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Ciao Bella did an amazing job on my hair and makeup for my special day but they were quite pricey. They seem to specialize in bridal parties so when we walked in for our appointment the salon had been completely invade by other parties. There was no place to sit so we were seated in the spa area. We were told they would be with us in a minute (there were only 4 of us) but we waited 30 minutes past our appointment time before they would take us. My advice is give yourself PLENTY of time before your ceremony starts. Our appts were at 1:00pm and we were meeting the photographer back at the resort at 4pm. we barely beat her there. Ciao Bella did a beautiful job but if you are looking to feel pampered you may want to look elswhere. -
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Christine Sent on 09/11/20123.5 out of 5 rating3.5
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Quality of service 4 out of 5 rating4.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 1 out of 5 rating1.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
I had all of my bridesmaids, my mother and I receive care at this salon, from mani to pedi to makeup to hair. I had a great experience, my hair and makeup looked amazing, held up great even in the crazy wind. The only thing that came to bother me was after the wedding my bridesmaid told me how poorly she was treated by one of the hairstylists. She started to get her hair done by the girl who did mine, but I showed her a picture of what I wanted so she asked the other girl to finish my bridesmaid. The other girl was very vocal about being upset she had to step in, started yanking and combing the tease out of her hair, cursing saying she hates when the other girl teases so much and was pretty much throwing a fit. My friend sat in silence but she was in tears the whole time from how much she was pulling at her hair. I felt so bad for my friend. The girl was also rude to her because she didn't bring a picture along for an example, she just wanted a simple updo. The girl was unprofessional and rude, and for how much she spent there ($125 for hair and also got mani and pedi....over $250 in care) she should have been treated better. Very disappointing because my experience was great, the lady was nice to me. Although my mani and pedi i would recommend else where. They were terrible. I would give the girl who did my hair and makeup a 5 star, the mani and pedi a 2/5 and the girl who did my friend a 0/5 -
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Michelle Sent on 03/15/20123.4 out of 5 rating3.4-
Quality of service 4 out of 5 rating4.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 3.5 out of 5 rating3.5
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Value 2 out of 5 rating2.0
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Flexibility 4 out of 5 rating4.0
I was happy to get my hair and makeup done by Michelle at Ciao Bella. After a little bit of tweaking, it was perfection! -
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Holly Sent on 03/05/2009
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Quality of service 0 out of 5 rating0.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
myself and bridal party arrived at this shop ready to experience a relaxing morning before my wedding day begun, we booked several manicures, pedicures and hair style appointments so all together we were looking to spend a small (or large in ciao bellas case) fortune in their shop. We started off with some of the party having manicures and pedicures which were OK, however the problem started when my mother in law and bridesmaid had their hair done. My bridesmaid showed the stylist a picture of what she wanted, she has shoulder length hair and just wanted it curled....by mother in law just wanted a wash and blow dry-they both looked terrible! the stylist 3 times tried to rectify the styles but still it was not looking good...we didnt want to offend so spoke quietly with the owner and said that I (the bride) would now not hair done in this salon and would do it myself, in a huff she explained that I would have to pay a cancellation fee- however we had spent alot more in the shop than what we first booked for, adding several appointments to the booking so they were no way loosing out. They decided to charge me $95 to curl my bridesmaids hair (which they knew we were going home to wash out) they didnt wash or blow dry it...literally JUST curl with a tong which took about 10 minutes - how did that justify $95???? they were very rude and tried to pressure me to have my hair done - however I had already lost all faith in their styling and was getting extremely upset by their attitude (which is such a shame considering it was my wedding day!)
what an awful shop....they continued to insult us when we complained about the price and had no sympathy to our situation....
A friend who later arrived didnt know what was going on however had to sit around whilst our whole family were being spoken about-to the other shop customers....very very very rude, unstylish, (we should have know what to expect by their own hairstyles!!!) thankfully my sister took us all back to our hotel and styled our hair very nicely...she saved the day....
we mentioned our disaster vistit to many people in the surrounding area as we were obviously very upset and had lots of bad feedback...they are widely known for their over the top prices...wish we had booked the other salon which was a few doors along....
But please......DO NOT GO THERE!!!!! AWFUL SHOP, AWFUL PEOPLE, AWFUL SERVICE...A COMPLETE RIP OFF!!!!!! -
Quality of service
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