Chinook Winds Casino Resort Reviews
Reviews
-
Quality of service 3.7 out of 5 rating3.7
-
Average response time 3.6 out of 5 rating3.6
-
Professionalism 3.7 out of 5 rating3.7
-
Value 4 out of 5 rating4.0
-
Flexibility 3.6 out of 5 rating3.6
-
Featured
Dianne Sent on 09/17/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Gorgeous Beach Wedding
Lori Robinson with Chinook Winds Casino Resort is amazing! From first contact she was professional, organized, and communicative! We had the most amazing beach front wedding and reception afterwards! Our special day was magical and everything went smoothly. We could not be any happier with the service, set up of wedding, and the wonderful banquet staff! The food and drinks at the reception were amazing! We had prime rib, salmon, vegetable medley, Mediterranean rice, and garlic tomatoes. Highly recommend this venue! Very affordable and beautiful!-
-
-
+5 photos
Chinook Winds Casino Resort's reply:
Oh Diane, you added pictures...I love that! It really was a magical day but that had everything to do with the couple that were getting married :) You were pure joy to work with! Not only did you two make such a wonderful couple to work with for me but the whole banquet staff and several staff members from the casino commented on how wonderful your entire family were. I'm so happy that you got married here, I will never forget it! You will always be my Twinny ❤️ -
Quality of service
-
Marie Sent on 09/12/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best Wedding Ever and it was ours! Shout out to Lori! We love her!!!
From beginning to end Lori made us feel so comfortable! Any concerns Lori quickly eased our mind. She cares and so does Nancy! Our dream wedding was pulled off with a perfect venue excellent food and banquet staff. We had the circle ceremony and this was so unique and intimate! This truly was my dream wedding! Cake provided by Petite sweet was beautiful and included! A wedding like this in California would have cost us and arm and a leg. This was a complete and well organized package. Lori and her staff are pros! I highly suggest you book this venue if you're planning a wedding!
Thank you Chinook Winds thank you Lori and staff! This was an evening to remember for us as well as all of our guests. Smiles everywhere!!!
Love
Mark and MarieChinook Winds Casino Resort's reply:
My Sweet Marie (she will always be known as that to me)
How in the world have you had time to already do a review?? As you can all see, my sweet Marie is one of the most organized people I have ever know! She truly is one of the sweetest people I have ever had the privilege of working with!! She is kind and thoughtful and she asked ALL of the smart questions before I even had a chance to think of letting her know our procedures. Mark & Marie, thank you so much for having your wedding here! You are now a huge part of our story here at Chinook Winds and will forever be a part of my life! I love you both so very much! -
Quality of service
-
Courtney Sent on 04/30/20245 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely perfect
My husband and I chose Chinook winds to get married because of the great package. Lori, the wedding planner at chinook winds is incredible! Very responsive, knowledgeable and very friendly and professional. She took such good care of us from start to finish. Her recommendations for dj was perfect. We couldn’t have asked for a better experience.Chinook Winds Casino Resort's reply:
Courtney, You and Chris have an anniversary coming up, how could a year have already passed??? The truth is some people just make my job easy and Courtney is one of those people!! I'm so happy you had your wedding here and I hope you come back for your anniversary!! You are both just a wonderful couple!! Thank you so much for the very kind words!! -
Quality of service
-
Ashley Sent on 04/13/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We utilized the location on the beach behind the casino and didn’t hire any vendor but our amazing officiant
We held our ceremony on the beach behind the casino. It was a stunning location with a mini waterfall and views of Gods Thumb. The beach was fairly empty at sunset, adding to the intimacy of our ceremony. We had less than 10 guests for our elopement and thus didn’t require a permit. Saying our vows at this beautiful seaside location was a dream come true. We didn’t actually end up hiring any vendors at the casino, so I can’t review their service. However we did eat dinner at the steakhouse after our ceremony. The service was great and the food was so-so, but we still had a wonderful time with the people we cared about.Chinook Winds Casino Resort's reply:
Hi Ahsley,
I'm so happy you had your wedding near us! I wish that you could have had the whole wedding package, but it sounds like you had everything you needed :) Congratulations!!! -
Quality of service
-
Shouayee Sent on 09/23/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Shout Out to the Most Amazing Person Lori!
Lori is the sales manager who handle all of our plannings of the wedding and she worked super hard and made sure we had our dream wedding come true.
She did such a fabulous job to make things happen even if it wasn't for covid-19. We wanted to have alpacas there but Indian reservation had their own rules but they were able to accommodate them so we did have the alpacas there at our wedding!
Shout out to an outstanding person she is and the work she put into every couples who are doing their special day there.Chinook Winds Casino Resort's reply:
Oh my goodness Shouayee, I was not expecting this review at all!! The truth is, Sho and Rico were the loveliest couple and just so wonderful to work with! They made my job easy and had the most wonderful guests at their wedding, our whole staff loved them! I'm so happy they had their wedding here because I was the lucky one to have met them and to have been part of their very special day! Much love to them always and I wish them the very best that life has to offer them in the future!
Lori -
Quality of service
-
Casasandra Sent on 06/20/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Easiest wedding planning ever
Super organized. Everything included. They set everything up and break everything down. Provides cake and cake cutting services as well as a free night safe the night of the wedding!Chinook Winds Casino Resort's reply:
Thank you Kassandra!! You and Michael were just the easiest couple to work with!! I can’t believe 2 years went by since we started planning your incredible day. I wish you both the very best that the future has to offer! I will miss you 😄 -
Quality of service
-
User2679117 Sent on 07/08/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best day ever thanks to Lori and the Chinook Winds staff! Everything went perfect. Food was great,wait staff was awesome and thanks to Lori our ceremony was perfect! Can't beat the price of the wedding packages.....can't wait to return for a visit!Chinook Winds Casino Resort's reply:
Ahhh, that was the sweetest review!! I have no idea who this is but I completely agree that this is the most affordable and beautiful spot to get married!! Thank you so much for the very kind words :) -
Quality of service
-
Debra Sent on 05/09/20164.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4.5 out of 5 rating4.5
The venue is beautiful and it takes so much work off the couple. Lori is amazing to work with, so kind and energetic.Chinook Winds Casino Resort's reply:
Debbie, you are sooo sweet!! Thank you so much for the review and I can hardly wait for your wedding!! -
Quality of service
-
Kim S. Sent on 03/12/20204.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
Great price for what you get
I was married 2/22/2020 at the Chinook Winds event center which is not connected to the casino and has gorgeous views overlooking the ocean! The staff is awesome, loved Kassandra, and the food was wonderful! Some much included in your price, it’s a bargain. Was able to decorate a few days ahead which took lots of pressure off, and staff was wonderful to coordinate last minute needs and changes. Don’t overlook this hidden jewel!-
-
-
+4 photos
Chinook Winds Casino Resort's reply:
Thank you so much, Kim! I really enjoyed having your wedding here and getting to know you and your husband! Your wedding was absolutely beautiful and I'm so happy I got to be apart of your special day! Additionally, I am so glad that you had such a wonderful time! You were a delight to work with and I hope to see you back here to visit for your anniversary or even before then! :)
-Kassandra -
Quality of service
-
User2791587 Sent on 08/15/20164.4 out of 5 rating4.4
-
Quality of service 4 out of 5 rating4.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lori was amazing to deal with. She answered all my questions and with the package being all inclusive the whole process was easier than I'd thought it would be -
Quality of service
-
Teisha Sent on 12/20/20163.8 out of 5 rating3.8
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 3.5 out of 5 rating3.5
-
Value 4.5 out of 5 rating4.5
-
Flexibility 3 out of 5 rating3.0
This is an all inclusive venue. ceremony ,food ,cake. All really have to do is book DJ,photographer and the officant. I can tell you more after our wedding in Sept. -
Quality of service
-
User969431 Sent on 12/20/20121.1 out of 5 rating1.1
-
Quality of service 1 out of 5 rating1.0
-
Average response time 0.5 out of 5 rating0.5
-
Professionalism 1 out of 5 rating1.0
-
Value 2 out of 5 rating2.0
-
Flexibility 1 out of 5 rating1.0
terrible!!! we called months in advance for rooms for the bridal party and those involved for the nights before and after the wedding. we asked to have them all together and for us to pay for the rooms. after numerous conversations (NEVER THE SAME PERSON), 2 days before the wedding when i showed up with my soon to be husband they could not find our reservations. when they finally found some of them, they were not together, and the big wig of the the casino hotel told us that we could not get the "players club" price until every single one of the people in the rooms went and got a players club though we were paying for them!!!! pretty bad!! we then asked about specials-coupons for food being that we were a group of about 20. there was no such thing. so needless to say, i would not recommend staying here with big groups. it was so stressful and crazy that i will never do it again. you would think that a casino hotel would be better prepared for big groups. this was the most stressful part of planning my wedding... -
Quality of service
-
Heather Sent on 07/25/20221 out of 5 rating1.0
-
Quality of service 1 out of 5 rating1.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 1 out of 5 rating1.0
-
Value 1 out of 5 rating1.0
-
Flexibility 1 out of 5 rating1.0
Horrible perception
What they show in the reception is EXACTLY what you get it’s beautiful and perfect. When it comes to the ceremony it’s horrible. Your ceremony is behind a hotel with all the balconies and the wall way right next to you. It’s nothing like what they picture. There is no white fence. There is no secluded area besides the receptionChinook Winds Casino Resort's reply:
Thank you Shainna for the review. It is true that our ceremonies are not in a secluded area, it is a public beach and that isn't for everyone! I do send pictures of the current ceremony site to each client and encourage everyone to come for a site visit so they can make that decision for themselves after seeing everything. The picture on this page is of our current ceremony site. I want everyone to have the wedding of their dreams, no matter where that might be :) -
Quality of service
-
Angela Sent on 03/05/20090.5 out of 5 rating0.5
-
Quality of service 0 out of 5 rating0.0
-
Average response time 0 out of 5 rating0.0
-
Professionalism 0 out of 5 rating0.0
-
Value 2.5 out of 5 rating2.5
-
Flexibility 0 out of 5 rating0.0
They offer many all inclusive packages that sound great. The problem that I ran in to is that they have 1 person who handles all of the weddings. When we met with them we explained exactly what we had in mind for our wedding, and the coordinator said that she understood. We took a tour of the resort- very smoky- and the room she had in mind for our wedding/ reception. The room was way too small, and coordinating rearranging the room for the reception would have been a hassle, She promised that she would take care of it. It wasn't until way later, that she agreed that we would need one of the larger banquet rooms- and then proceeded to tell us that none were available for our date. We then changed our wedding date to work around the availability of the larger space. When we received the contract in the mail- everything was wrong! She put all of this stuff on our order that we didn't even ask for (like balloons); they do the cake in-house- we asked for a 3-4 tier cake, they put a 2-tier cake in the agreement. The lady was horrible at returning phone calls, and finally I decided that I would just have my wedding somewhere else. I had to complain to the manager before it was all over. -
Quality of service
-
User1775173 Sent on 08/21/2014
-
Quality of service 0 out of 5 rating0.0
-
Average response time 0 out of 5 rating0.0
-
Professionalism 0 out of 5 rating0.0
-
Value 0 out of 5 rating0.0
-
Flexibility 0 out of 5 rating0.0
This was our original venue and the location for my dream wedding. I had waited 45 years to be able to get married at the beach. The banquet manager not only changed the location of our ceremony, she also created an atmosphere that made it impossible to trust this Casino. Our salesman was wonderful but the banquet manager was a nightmare. Our contract was canceled with less than four months to our summer wedding. And she blamed us for her actions. I wouldn't trust this venue. They are a "Sovereign Nation" and you need to check your contract carefully. They say they can cancel at any time for any reason and you can't do squat about it. Our contract didn't say that, and granted it was underquoted, but that wasn't our fault. Don't turn your back on Michelle, she can turn on you in a heartbeat.Chinook Winds Casino Resort's reply:
This review breaks my heart. It is before I started working in this department and I just wish I could have been here during the planning of this wedding, I'm sure it would have been a different experience!! -
Quality of service
Are you interested?
Are you interested?