Cheyenne Mountain Colorado Springs, A Destination By Hyatt Reviews
Cheyenne Mountain Colorado Springs, A Destination By Hyatt
Colorado Springs, CO4.9 out of 5 rating, 38 reviews
4.9
38 reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
38 reviews
Recommended by 98% of couples
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Quality of service 5 out of 5 rating5.0
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Average response time 4.9 out of 5 rating4.9
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Professionalism 5 out of 5 rating5.0
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Value 4.9 out of 5 rating4.9
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Flexibility 5 out of 5 rating5.0
+43
User photos
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Featured
Jacky Sent on 08/18/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely wonderful experience!
We moved our wedding up because of the uncertainty of everything shutting down again with COVID. We planned everything in about 2 months. Everything went absolutely perfect! It honestly felt like a dream and we could not have done it without Melissa. We’ve been married a month now and still can’t believe how wonderful our day was. With everything going on COVID related, Melissa took care of everything for us and did an absolutely amazing job! Thank you so very much for everything!
That background wasn’t too bad either. ;) -
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Megan Sent on 11/11/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
August Wedding
Cheyenne Mountain Resort did a fantastic job coordinating our wedding needs and vision. Their staff was detail orientated and super welcoming to not only to us but also all our family and guests. They kept us updated on all weather concerns and were always prepared with back up plans. -
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Brianna Sent on 10/18/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Wedding Perfect Venue
Cheyenne Mountain completely exceeded my expectations! As a bride from Arkansas I researched places up and down in Colorado to have my wedding at and when I came across Cheyenne Mountain something just spoke to me. Me personally I didnt set a budget I just said whatever I love i’ll make it work! And honestly for the price we paid we got everything and more! The staff was so accommodating and super attentive. Planning my wedding with them from Arkansas was a breeze, emails were answered promptly, questions answered in detail, and phone calls and zoom calls set up when things needed to be gone over in more detail. I would recommend getting married here to anyone I know looking for a great venue, with a good price for what you get, and I mean the views speak for themselves! -
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Brandy Sent on 10/17/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alexander-Howie Wedding Weekend
Our experience with Cheyenne Mountain Resort was nothing short of wonderful. We chose this property for our wedding weekend as it fulfilled all our needs, from budget, aesthetic, service capability, size, and excellent hospitality.
Haley was our event specialist, and did a great job of answering all of our questions in a timely and professional manner, ensuring perfect execution of our events day of. Alexia, our room block specialist did an amazing job of securing the rooms we needed at a rate that worked great for us an dour guests, and ensuring all of our guests specialty stay needs were met. Our Banquets Captain, Lana, was excellent, and possibly the kindest person ever. She went above and beyond to make sure we had everything we needed at each of our events. Our guests were taken care of in a timely and professional manner, with the upmost friendly demeanor.
Harrison, the General Manager, was an absolute pleasure to work with. He kept the perfect balance of playfulness with professionalism, and never hesitated to "get his hands dirty" (so to speak), when needed - truly leading by example for his staff.-
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+14 photos
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Amanda Sent on 10/15/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Wedding Experience
The Cheyenne Mountain Resort is a great location for a picturesque background which really makes great photos. The venue has plenty of parking and accommodated us and our guests really well. The food and drinks are amazing which was a big factor for us. The staff were all so helpful and organized. They know how to make a wedding run pretty smoothly! -
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Jamie Sent on 10/14/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Howie/Alexander Wedding
Hailey and Alexia were great to work with for our wedding at Cheyenne Mountain Resort in May. The venue was beautiful and the staff very accomodating to our needs and wishes. There was another wedding taking placethe same weekend but we received top notch service and never felt neglected at all. The Resort was kind enought to allow us to use Highland Cows in our ceremony even when the ceremony location had to change due to incelement weather. Huge shout out to theentire staff and especially Hailey. We would definitely recommend this venue to anyone in the future. -
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Wyland Sent on 10/09/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!! Best decision!!
We absolutely loved our wedding!! Our experience with Cheyenne Mountain Resort was wonderful from start to finish. They are incredibly responsive and worked through pricing for several different scenarios for us so we had a solid idea of how the pricing would look. Their team made everything so effortless. The main question I was asked over the months leading up to the wedding was how stressed and hard the wedding planning process was and I honestly felt like I was doing something wrong because my answer was always actually it’s been great and I’m not really stressed at all. This was all thanks to the process and team Cheyenne Mountain has, they have a planning company they hire and makes the entire process seamless. The price includes the cake and catering. The only things we booked outside of Cheyenne were the DJ, photographer, and rental flowers (something borrowed blooms - also highly recommend). The decorating and clean up was all coordinated through them which alleviated all the stress from myself and my family and we were able to focus on having the best day celebrating.
In summary, I could go on and on about all the details they took care of that summated in the most perfect and best day of our lives but I think I’ll run out of space. Highly recommend!! -
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Marci Sent on 10/08/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Wedding Review
We just had the most wonderful experience working with Cheyenne Mountain Resort. The customer service was great, the views, spectacular and the detail oriented follow through was greatly appreciated. I would highly recommend this resort to guarantee a wonderful wedding experience!! -
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Megan Sent on 10/22/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An idyllic spot for a wedding!
Cheyenne Mountain Resort was the perfect location for our wedding. The mountain views and lakefront setting were simply stunning. With multiple pools, a spa, and great dining options, there was plenty for our guests to enjoy throughout the weekend.
The resort's wedding planning team was fantastic. They were organized, responsive, and made the entire process stress-free. They handled all the details professionally and helped bring our vision to life.
Having everything in one place, from the ceremony to the reception and accommodations, was incredibly convenient. Our guests loved the comfortable rooms and the delicious food.
We highly recommend Cheyenne Mountain Resort to couples seeking a beautiful and convenient wedding venue with a dedicated team to support them every step of the way. -
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Jillian Sent on 09/08/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They Made Our Wedding Perfect!
For a bride who was on a budget I found Cheyenne Mountain to be the best value for my money—with it having ceremony and reception sites, AV equipment, tables and linens and even partners with a local bakery to provide a cake for us! But besides the value and the beautiful views I am beyond glad I chose Cheyenne Mountain because of their amazing staff! The staff went above and beyond to make the day perfect for us! From Laurel who gave us our initial tour and sold us on their resort to Sable who was amazing before and during the wedding. Leading up to the big day she answered my many questions and helped us get the most for our money when we ended up having less guests then planned. The day of she was there to assist with little hiccups that arose (including physically helping me change my shoes!) to make sure the day was perfect, even though the weather seemed to hold onto the rain until the start of our ceremony ;)
At the reception the groom and I had several guests tell us that the food we chose was better than many of the weddings they’ve been at and the scenic view was beyond amazing!
We have zero regrets choosing Cheyenne Mountain Lodge for our wedding venue and I highly recommend them!
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+3 photos
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Jillian Sent on 08/20/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A dream come true!
We don't know where to begin! Sable and Haley went above and beyond to make our wedding weekend a dream come true. They were so thoughtful and did everything they could to make us feel so celebrated and loved. The venue and staff were so professional and were always ready to step in and take charge! Sable and Haley remembered every little detail and blew our expectations. We love Cheyenne Mountain and feel so blessed to have had our wedding there! We can't wait to come back and visit on our wedding anniversaries to celebrate the most incredible weekend of our lives! Thank you, Cheyenne Mountain!-
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+13 photos
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Nicole Sent on 07/19/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A dream venue and dream team!
Our wedding at Cheyenne Mountain Colorado Springs, A Dolce Resort, was truly exceptional. Every detail of our special day was meticulously planned and executed, & breathtaking!
The team at the resort went above and beyond to make us feel welcomed and valued. Sable, our main contact and coordinator, was everywhere at the perfect time and SO organized. I was so upset due to a change in weather and she did amazing at finding an alternatives and making it all go smoothly. From the initial planning stages to the final moments of our event, their dedication and professionalism shone through. They were attentive to our needs and quick to address any concerns that arose, making the entire process smooth and enjoyable.
Our wedding at Cheyenne Mountain Colorado Springs, A Dolce Resort, was a dream come true. The venue, the service, and the overall atmosphere created the perfect setting for our special day. I am still dreaming about the scallops we had served at the wedding. All of the guests were in AWE of the food. We are grateful to the team for their hard work and dedication in ensuring that our wedding was nothing short of magical. They truly take care of so much and set the bride and groom up for a perfect day. I cannot recommend this venue enough. -
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Angela Sent on 07/17/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream wedding
The whole team at Cheyenne.. wow. I was worried planning a wedding from overseas, but I showed up a week before and Sable from Cheyenne and Abigail from the Planning company couldn’t have made it easier. They helped with so many things.. from layouts to diet restrictions, from decoration requests to guiding guests, and facilitating everyone with such ease and grace. Magical, highest recommendation- thank you all for everything I’m still dreaming about it!!! -
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Rebecca Sent on 11/29/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very helpful & professional. Showed caring & accommodating gestures to make our day be the Special Wedding we wanted to happen.
Lauren Abrahamsson was an absolute pleasure & professional. Lauren went above & beyond to ensure our successful Wedding. I’d be happy to refer her to all my friends/clients in need of a venue for a special event. -
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Shriya Sent on 12/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing experience!! John Kerr and his team did a phenomenal job. We could not have asked for a more perfect weekend. We did a destination wedding and were able to visit the resort only twice, but John made it very easy to plan. Apart from the gorgeous location and the venue itself, John Kerr was the primary reason we chose this place. He was extremely responsive and went out of his way to make it a perfect weekend. He had great recommendations for vendors as well. The food at the venue was amazing. Everyone raved about it and said that it was one the best wedding meals they've ever had. Everyone on his team did any amazing job and our guests were very pleased. I would highly recommend this resort and John!!! -
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Anna Sent on 11/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cheyenne Mountain Resort is an amazing location for a wedding. Their catering event manager is amazing to work with and truly acts as a wedding planner for the event. He went above and beyond making everything absolutely perfect, regardless of what the ask was. Their food was amazing, the cake was fantastic and the venue was superb! Oh, and the recommendations for other vendors we received directly from our catering event manager were the icing on the proverbial cake :-) Love this place. -
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Andrea Sent on 09/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing location, staff, food, and service. We were very well taken care of throughout the wedding planning process as well on on our wedding day! They take the details seriously and go above and beyond to make your day a memorable event! -
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User1784465 Sent on 08/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent venue, and staff! I wouldn't think twice about having my ceremony here. -
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User1778745 Sent on 08/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our experience at CMR was phenomenal. Even with some serious hiccups with our florist they handled it beautifully without stressing me out. The facilities were absolutely amazing and the staff made us feel like royalty. If I could get married again I would do it all over again at CMR. If you want a great deal and amazing service and help for your wedding I highly recommend CMR! -
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Aubrey Sent on 07/17/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding on June 21, 2014 at Cheyenne Mountain resort was absolutely perfect. I was planning from California which wasnt easy but John Kerr made the process very simple. Jessica was a wonderful help on the day of and Levi was awesome at the reception. It is a very beautiful place and everything was taken care of and made to be exactly the way I wanted it to. We had many compliments that it was the best wedding our guests had ever been to. This was made possible by the staff at the resort and our wonderful vendors. I would definitely recommend this place for anyone who wants an elegant wedding with a view. -
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Chris Sent on 12/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have to say, we my wife and I were astonished about how great everything turned out. I believe our contact was Garret, and he was always on the ball, upfront about everything, and bent over backwards to make sure that this day was in every sense of the word... perfect. I swear they even swept the clouds away just for our wedding, since it had rained every day prior and the day after! They had a back-up room just in case though. We were able to bring in large planters with flowers for the ceremony, and they were able to store them a few days before the wedding and had them up and ready at the ceremony w/o any issues. Every facet of the wedding or idea, they were able to make happen and their crews were very professional 100% of the time. Always smiling and double checking with me to make sure it was perfect. The package included the dinner, a room for night, as well as changing rooms for us and our wedding party (not a bathroom or a small room either!). The food was excellent... for what we were able to have. Unfortunately, we were so busy during our wedding that we weren't able to relax as much and enjoy it ourselves (between thanking the guest, visiting tables, pictures, toasts, etc). However what we were able to try, and every person that attended, all commented of the excellence of the food and its presentation. Our Captain was a God send too. He, and his crew, were almost never without a smile. Always made sure our glasses were full and that everyone was doing well. I can't remember his name, but I remember his kindness, professionalism, and his good joking attitude. He helped make our night that much better. There isn't a single negative comment that I could even come up with about this location and its people. I know many men don't plan, or help plan, weddings. But I have to say... I enjoyed it immensely, and this location made our job that much easier is presenting the perfect space, food, views, and overall atmosphere to perfection. -
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Carole Sent on 11/10/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
At the Cheyenne, we worked with John Kerr. He made sure that the wedding reception of our last little girl was everything she wanted. John made himself available by email or the phone whenever I needed him. This was a destination wedding, which added some stress. John had a way of making me feel that all would be great and it was! The reception was absolutely beautiful, with delicious food, stunning views of the mountains and so much flexibility. We used the Grand Terrace for the cocktail hour and impressed our guests from the very beginning. We then moved into the Remingtons for the reception, where everyone had the most enjoyable time you could have at a wedding. There was no time limit for our reception and because of the time of the ceremony at the USAFA chapel, we started the cocktail hour early. It was an amazing weekend, with unsurpassable service, comfort and beauty! -
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Elisabeth Sent on 09/06/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We couldn't have asked for a more beautiful, flawless wedding location! John and Jessica were incredible and made the entire process so easy! We can't thank them enough for everything they did for us. If we needed or wanted anything they were there to get it done. Our reception was beautiful and even when one of our bouquets wasn't done right they were right there correcting it (even though the flowers were from a different vendor). The food was delicious and our guests all had a fabulous time! We can't say enough good things about Cheyenne Mountain Resort. -
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Emma Sent on 08/06/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cheyenne Mountain Resort provided absolutely everything that my husband and I needed to make our day absolutely perfect! John, Jessica and the rest of the team were nothing short of outstanding. On the day of the wedding, I, the bride, had absolutely zero stress as they took care of every single detail. Everything was flawless down to the very last detail due to the amount of work and professionalism put in by the team at CMR. The process of booking the event was simple and the resort is absolutely stunning. Our wedding photos were so beautiful because of the spectacular location and view provided at the resort. Looking back on the wedding, I would not have changed a single moment, and I am overjoyed that we chose Cheyenne Mountain Resort for our special day! -
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Suzanne Sent on 06/16/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were from another state, having our destination wedding at Cheyenne Mountain Resort. The wedding staff there made our event seem flawless! John & his staff made us feel at ease from the moment we met them, we always had the confidence and knowledge that the entire event would be a huge success!
Our wedding was a giant success, the property was absolutely gorgeous - leading to some absolutely amazing wedding photos. There was always somebody available to help us and answer questions or complete any task from the moment we signed with Cheyenne to the very last moment before we left. They ensured everything went off smoothly, provided excellent recommendations for vendors. Now, lets talk about the food!!! Absolutely terrific, delicious food. John was also able to help us negotiate for discounted room rates for our guests, even though that division of the resort was separate.
The staff provided us with a tour guide & golf cart to take us around the property with our photographer for a photo shoot the day after the event. The property is absolutely gorgeous!!
We cannot say enough about how pleased we are with John and his staff at Cheyenne. We look forward to many visits back as we celebrate anniversaries - or to hopefully attend another event here.
We are rating them with a solid 5.0 for the wedding event. The only complaint we have (if you can call it a complaint) is with the hotel reservation staff. They seemed to have a difficult time ensuring that our guests received the discounted rates we negotiated, and we were able to handle that with John after the fact.
The resort has an onsite restaurant and bar. The food was excellent! Our guests raved about the food at the buffet, the food at the bar, and the quality of the staff who was working throughout the restaurant and bar. Many of our guests would probably have never come out to Colorado Springs if we had not gotten married there, and now they cannot wait to come back! Neither can we! :) -
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Brittany Sent on 03/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cheyenne Mountain Resort has been the most accommodating place we could have picked for our wedding venue. The Coordinator John Kerr was an amazing host and took care of us immaculately. He is wonderful at getting all the little details straight, to make a custom event for you. Anything you need or say he takes into hand and takes care of it, personally. For our wedding we also had a lady in waiting, Ashley, who was amazing as well. Anything that needed help with she just ran and did. She was friendly and very attentive. The chef’s were also amazing. We needed something a little more culturally specific and they helped us accomplish that. We also needed to special order meats and cheeses and they assisted us with that as well. At Cheyenne Mountain Resort they defiantly don’t treat you like a number or event, they really treat you as if it was the most important day of your life. Who would have ever thought that your wedding day was so important? They do their jobs and do them well. -
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User1909148 Sent on 02/12/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have never heard of a wedding day being perfect, but mine was. Cheyenne Mountain Resort was not only a beautiful venue, but the incomparable and extraordinary team at the Resort worked seamlessly together to carry out every desired detail impeccably. I will forever treasure my wedding day experience, as it was truly the most picture-perfect day of my life. -
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User1057815 Sent on 01/02/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had my bridal luncheon at the Cheyenne Mountain Resort's Mountain View Restaurant. The view is incredible, the food was delicious, and the wait staff was very helpful and accomodating. Thank you so much! -
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User917952 Sent on 08/18/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
John is the catering manager and he was EXTREMELY helpful. He helped me from beginning to the end. He always responded right away even if it was late at night. On my wedding day Ashley was there to coordinate as well as John and she was awesome. She made sure everything was going as smoothly as possible. She was very prompt and always available. If I were to do it again I would not change anything. This place was great and so was everybody there. -
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Meggan Sent on 10/11/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very beautiful location. Marie and Jessica were both terrific help in coordinating the event. I couldn't have asked for a better team. They were so easy to work with.
The catering was awesome too. The food tasting was fun when we got to pick out our menu and the food was great. I especially loved appetizer selection. -
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Nate Sent on 07/30/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The resort was the perfect location to host my daughters 350+ platinum wedding. Melodie Owens, with the CMR was our event planner assigned to our day. Melodie went over and beyond at every request to make Melissa's day one to always remember. She was easy to work with, always available, and really, never said, not one time, "No".
I had a MUCH more difficult time with reservations and the guest rooms situation (which I must add is not Melodies department) but, I cannot give enough accolades and kudos to Melodie for a job well done! Thanks for everything! -
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Brinda Sent on 10/23/20254.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Indian Wedding at Cheyenne
We had a lovely wedding weekend at Cheyenne earlier this year! The entire team was super supportive and attentive to our guests, our events and traditions. All of our guests were promptly checked into their rooms, especially important with how everyone has flown in for our wedding. For our wedding, the Cheyenne team was excellent ensuring that everything went as we discussed and timely. The gorgeous scenery and outdoor mountain backdrop was a cherry on top! -
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Catherine Sent on 06/20/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I wanted to write a review, since 1. there hasn't been an updated one in a long time and 2. we absolutely loved this venue! My husband and I got married June 11, 2016. Constanze and Carson were amazing! Constanze pays attention to detail, like me, which made the whole event enjoyable and not stressful at all! And she's been in this business for many years, so she knows what she is doing! She made sure everything went as planned and had everything taken care of the week before so that the week of the wedding my husband and my parents and I were all able to relax, a little.
When we began our wedding process we actually had a different wedding coordinator, I did have a freak out when they told me they were hiring someone else, but honestly that was probably the best thing that could have happened!
This venue is also all-inclusive like, we would meet with all the vendors but our main point of contact was Constanze, which was nice so we didn't have to keep up with multiple people throughout the planning.
Food was great and I would highly recommend doing a late night snack, our guest loved it!
Our only issue was the room blocks. It was a constant issue for us, lack of communication, guest not receiving the room rates, not keeping us in the loop of how many rooms had been filled, etc. So word of advice for anyone: you will HAVE to stay on top of the hotel/room block aspect of the venue, unfortunately they are not part of the wedding staff and aspect. That is what the 4.8 out of 5.0 stars is for - solely the hotel/room block aspect.
Our wedding went so smooth, I did not stress at all and if something did happen, I haven't found out about it!
Highly highly recommend having you ceremony and reception at this resort.
Plus the views of the mountains were gorgeous in pictures! -
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Mollie Sent on 07/16/20144.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
Everything the resort did was to make my life easier on my wedding day. Everything was thought of and all my needs were meet. All I had to do on my wedding day was enjoy and relax, because nothing went wrong the whole day:) -
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Phoebekay Sent on 10/25/20204.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Venue
Cheyenne Mountain Resort was the perfect venue we were looking for. The outdoor venue with the mountain background was exactly what we wanted. Then who thought you could add a lake and a beach to an already amazing location...especially in Colorado Springs. If you're looking for a great venue, we recommend visiting Chryenne Mountain Resort.-
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+2 photos
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Quality of service
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Alyssa Sent on 07/07/20194.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Beautiful location, but many events
Pros: Absolutely beautiful location. The resort rooms were all recently renovated, so they look nice for guests. The bridal suite was stellar, with tons of space to get ready including an outdoor "yard" where we ended up taking many photos. Food for our wedding was DELICIOUS, and many guests commented on the great food as well as the great service. The catering staff were friendly, helpful and professional! And again, the food was great. There was a bus reserved for us, to take us down to the golf course for photos after the ceremony.
Cons: It's a conference resort. Unless your event is outside the wedding season pf April-October, you will not be the only wedding or big event happening that month. You may not even be the only wedding happening that day... We didn't have any problems in this regard, we worked with Bobbie and she was attentive and professional. She was also hands-on, very responsive on our wedding day. However, I know communication is not always the most responsive because of the number of other events that may be happening at any one time. If you are able to stay on top of things or have a coordinator taking care of details on the day-of (we used Ariana at Forever Yours Weddings with amazing results), I think the Cheyenne Mountain Resort is a lovely wedding location!
Note: I also know they have changed event coordinators since mid-2019, so negative reviews from prior to May 2019 may no longer apply.
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Quality of service
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User2564440 Sent on 03/29/20164.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
We reserved a block of rooms for our guests at the resort to save them money and keep everyone together. However, our guests were able to book rooms at a lower rate online than through our wedding block so had a problem meeting our room quota. Jennifer graciously agreed to count guest rooms booked outside the block to our room count and we ended up being ok in the end. However, it seems that there's no advantage of having a room block if people can book for less on their own. Rather than helping our guests, the room block ended up being a hassle for us more than anything else.
Also, many of our guests were charged for things they didn't buy upon checkout. One of our guest was also charged $102 at the bar for drinks she didn't order and she didn't know until she received an alert from her credit card company.
However, despite some of the issues we had, we loved the site, the rooms, and the beautiful lodge. Our guests were able to take advantage of the many amenities offered by the resort and we all had a great time. -
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User1301545 Sent on 08/25/20134.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Great venue. John is awesome to work with and everything flowed really well on our wedding day, even though we had to use a last minute back up plan due to weather. We had some frustrating problems with our block reservations, and that was our only real complaint. But they make sure you have NOTHING to worry about on your wedding day. And the resort is awesome for family to get together and spend time with each other, without having to coordinate going out to dinner, transportation, etc. -
Quality of service
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