Recommended by 99%
19 User photos
User6248486 · 2+ years ago
The office staff were great and very responsive. However, they catered our wedding and the food was subpar. They also threw our cake lady's stuff away (they did reimburse us). We had high hopes, but they fell flat. Penelope is great though!Sent on 08/15/2016
Azia · Married on 06/30/2018
Chef Penelope did my wedding on 06/30/2018 at the Global Event Center. Me and my husband were disappointed. We paid 6000.00 because we read the reviews and thought this was the right chose. Pretty decent food and waiters who seemed irritated. Our food was COLD ! Plus the servers gave our cake to a random person who in return lost our top tier wedding cake ! ( you read that right, our wedding cake( the top tier we were saving for our 1 year anniversary) was lost because one of the servers just randomly gave it to someone. I partially blame that on my coordinator and on the waiters. We now have to get another top tier re-made. I had a few guests say the food was good but we wouldn't know because all our food was cold. After our wedding we went to Papa Johns.Sent on 07/19/2018
During our entire event it was difficult figuring out what was going on. The communication was off. Steven would work with my coordinator then my coordinator would tell me things late then Steven wouldnt be responsive to certain emails. It was like running in circles.
We didn't get what we promised when we were "Wowd" with the tasting. We were told we would be able to pick the chaving dishes and pick other things, the week of our wedding none of that happened. They picked it for us.
We read all the reviews and thought this wouldve been the best food ever. It wasnt, I was dissapointed to pay 6000.00 to be served cold food. But hey the guests seemed to enjoy it so I guess thats a win.
Chef Penelope's Catering's reply:Azia,-Thank you so much for writing this review. We wanted to address your concerns.