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Cheers & Lakeside Chalet Reviews

Cheers & Lakeside Chalet

Cheers & Lakeside Chalet

Lancaster, OH
4.7 out of 5 rating, 97 reviews
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Reviews

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  • Quality of service
    4.7 out of 5 rating
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    4.7 out of 5 rating
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    4.7 out of 5 rating
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Awards

97
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
Weddingwire
4.7/5 97 reviews
Google
4.7/5 267 reviews
  • Heather
    Heather Sent on 12/30/2025
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    Review of Cheers & Lakeside Chalet

    This venue was an incredible experience for my Husband and I for our wedding day. We felt at ease through the planning process with them, they were very thorough and overall so friendly and experienced. We also loved the recommended vendors; photographer, officiant and DJ were all amazing. You could tell they were experienced as a team! Thank you Cheers!
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    Melissa Sent on 09/18/2025
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    Stress Free Mother of the Bride

    Cheers did an excellent job from the very 1st meeting!! Answered all our questions and concerns!! They listened to our request and were very accommodating!! The day of the wedding went flawless!! The venue was beautiful and ready for all our guests arrivals!! They did an amazing job at accommodating our guests with food allergies!! They went above and beyond!! We had a very large crowd and everyone was made to feel comfortable!! The food was amazing!! The staff did an amazing!! I am so thankful we had our daughter’s wedding at Cheers!! It was the best day!! It was the wedding of her dreams and more!! Oh, and Steve who married them was spectacular!! The overall experience left us all stress free on our daughter’s big day!! 10 out of 10!!
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  • M
    Mackenzie Sent on 12/16/2024
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    Amazing Venue!

    We had our wedding at Cheers Chalet and would pick them all over again if given the chance. They were helpful and professional from the first day we completed a tour up until wedding day. They were very responsive to any and all questions and did everything they could to make the day perfect for us! Definitely recommend!
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    Christina Sent on 12/10/2024
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    Magical Venue

    Cheers was so magical and wonderful! Everyone was so helpful and made the day run so smoothly!
  • Maddie
    Maddie Sent on 12/10/2024
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    The perfect wedding venue with stunning views and an amazing staff!

    Our wedding at Cheers & Lakeside Chalet was an absolute dream come true! The beautiful landscapes created the perfect backdrop for our special day, and our guests couldn’t stop raving about how stunning everything looked.

    What truly made the experience exceptional was the amazing staff. They went above and beyond to ensure everything ran smoothly, allowing us to fully enjoy every moment without worry. Their organization, professionalism, and warm hospitality made the day seamless and stress-free.

    We are so grateful to have celebrated our wedding at Cheers & Lakeside Chalet, and we highly recommend it to anyone looking for a breathtaking venue with a team that genuinely cares about making your day unforgettable!
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    Kayla Sent on 12/04/2024
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    Best night EVER

    We had an amazing experience at Cheers! The food was absolutely delicious and exceeded our expectations. The wedding planner provided by the venue was outstanding—professional, organized, and truly made our day stress-free. The combination of excellent service and a stunning venue made our wedding unforgettable. Highly recommend this place to anyone planning their big day!
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    Stephanie Sent on 12/22/2023
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    Beautiful venue and amazing staff

    They really did absolutely everything I could have asked for and were fantastic to work with! Venue was beautiful!
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    Lacie Sent on 12/11/2023
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    Awesome experience

    We got married at the Lakeside venue, and it was an absolute dream! Everyone was wonderful to work with, the food was amazing, and the venue was beautiful. Jackie, our wedding coordinator, was absolutely amazing…she was so kind, helpful, and patient throughout the entire process. I would recommend this venue to anyone!
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    Monica Sent on 12/11/2023
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    Amazing and caring

    Steve and Ashley made it so easy to plan our wedding in only 2 mos. The decorations and place settings were beautiful. The food was amazing!
  • Anna Leopold & Jon Wolfe
    Anna Sent on 06/26/2023
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    Wonderful Experience

    Thank you so much for making our wedding day so amazing! Jackie, the wedding coordinator, is wonderful and was always there to help answer any and all questions. They allowed my dog to be in the ceremony, which was very important to me. The venue is absolutely beautiful and our photos are breathtaking. The food was delicious. Thank you!
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    Carissa Sent on 04/25/2023
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    Cheers Chalet will rock your socks off!

    Zach and I got married here at their Lakeside site two day ago (4.23.23) and we loved every minute of it. From the easy planning (shoutout to my amazing wedding coordinator Jackie 💜), to the delicious food, to the beautiful venue, everything was amazing! I was even 15 minutes late for my ceremony start time and Jackie still made everything work perfectly. I highly recommend to anyone considering this venue to just say Yes!
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    Victoria Sent on 01/25/2023
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    Amazingly wonderful

    I had my wedding here and they made it absolutely gorgeous. They took care of everything and did everything I asked as perfectly as they possibly could. If I got married all over again I wouldn’t change a thing. With how short time I had to plan they made my wedding day as magical as it possibly could be and I will forever be grateful for cheers chalet.
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    Tifffany Sent on 01/23/2023
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    All the magic in one beautiful place

    I'm not sure where to start, but from start to finish everything was perfect! We loved the invite to attend the food tasting, it was such a hard choice but we were amazed by the cook to order option and our guests loved it. This accommodated all food allergies and gave an option for the gluten free/vegetarian guests without having to alter our menu. We chose to add on the candy bar/snack option, this was a huge hit with the kids (and we had lots of them). The dj they suggested is very familiar with the place, he sang to our guests during the anniversary song, played our music in the ceremony, and even brought the photo booth which was really fun. We loved the gazebo ceremony, Steve who owns the place married us and we could not have been happier with him. Our guests were seated under the open awning which later turned into the dance floor so weather and sun was not a concern. It was nice to have the bar and dinner area away from the dance floor it gave guests an option to talk without loud music. Tonya was our wedding coordinator and she took care of EVERYTHING. (even all my extra decorations :) I could not think of one thing I would change, the outdoor view and landscape was perfect for photographs. We would choose this venue again in a heartbeat!
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    Jessica Sent on 01/23/2023
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    Unique and Perfect

    Nothing went wrong on my wedding day! Staff was so friendly and helpful. Not one person at the wedding complained about the food; everyone said it was a unique experience. Absolutely gorgeous venue and I would pick it a million times over!
  • Stacey
    Stacey Sent on 01/23/2023
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    Perfect Wedding

    They took care of everything! All the stress of planning a wedding was relieved when I found this place! Took care of food, drinks, setup and even the clean up. Highly recommend!
  • Kasey
    Kasey Sent on 08/30/2022
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    Wonderful vendor!

    I just want to say that this vendor is pretty much five stars above and beyond! I was able to have my ceremony and reception in the same building, the package I selected from them included a wedding planner, open bar, they even provided the linens, Decorations, and centerpieces! They also provided their own catering, which the food was phenomenal! Everything they did made it seem so effortless and made the night goes so smoothly. I had not one problem with anything! I even had a malfunction with my dress after the ceremony and a couple of the People that were there were able to help me put up my dress and fix it to where it needed to be! This place is also extremely reasonably priced, they work with you on everything!
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    Teresa Sent on 07/19/2021
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    The best wedding venue out there!

    Seriously!! Cheers is the best!!! They helped me through the planning process and were always quick to answer any question I had….and I had so many!
    They set it all up and tore it all down on wedding weekend, making it so easy for me to enjoy every moment!! Bailee was my coordinator and she was incredible! I also spoke often with Steve and Penny, the owners, and Tanya was a great help as well!! Most kind and courteous staff! Made my guests feel so taken care of! We loved our perfect day and can’t imagine it would have been so beautiful or gone nearly as smoothly if we had been anywhere else!
  • Bobbie
    Bobbie Sent on 05/10/2021
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    You don’t need to get married to appreciate this venue!

    Although we have not rented this venue to tie the knot we did however celebrate a graduation and Mother’s Day here and I must say WOW! Mother’s Day was absolutely fantastic! Delicious food, wonderful service, and elegant ambiance. This place is enchanting and any one looking to celebrate any event should put this place top on the list. I can’t brag enough about how my family loved the dinner on Mother’s Day. Impressive!! You nailed this special occasion in such a crazy pandemic. I will use this venue for every occasion that comes up in my life time. Keep up the great work!! Everything was spot on!! You set the bar high, I hope it stays this way forever!
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    Elizabeth Sent on 09/10/2020
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    Amazing venue!

    If you’re getting married and looking for a good venue hall, PLEASE reach out to Cheers and Lakeside Chalet!! I can’t put into words how fabulous they were with our wedding and handling everything! My husband and I are beyond pleased with how awesome they were!
  • Christin
    Christin Sent on 10/07/2019
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    Absolutely Perfect!

    Cheers was perfect! Having a venue that handled the bar, catering, and all the decorations was literally a life saver. I was able to enjoy my wedding instead of stressing over taking care of all the tiny moving parts. The staff was extremely helpful, professional, and friendly and my wedding looking GORGEOUS! Couldn't have asked for a better experience. Thanks for making my big day absolutely perfect!
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    Jessica Sent on 10/01/2019
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    Amazing Reception!

    Our experience with Cheers was amazing. Food was delicious and the night ran so smoothly. Each detail was exactly as we had hoped!
  • Christina
    Christina Sent on 08/05/2019
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    The most amazing venue and staff!

    My experience with Cheers Chalet was amazing! From day one the staff was responsive and answered every single question I had. Leading up to the day all our meetings and the rehearsal went smoothly. I brought all my decor on the night of the rehearsal and showed them my vision and they set everything up flawlessly! I even got pictures through out the day from my wedding coordinator (Tanya), showing me the progress and most importantly my cake when it arrived! The day of myself and my wedding party was handled with complete care and dedication! We wanted for nothing. Each detail was perfect. They made my day absolutely amazing and I could not have asked for more. I would recommend this venue a million times! Thank you so much for everything!
  • Valerie
    Valerie Sent on 08/01/2019
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    Absolutely Amazing!!!

    Cheers has made my dream wedding become a reality. I couldn't have asked for a better venue for our big day that was 12 years in the making. The staff was amazing, and made sure that everything was exactly how we wanted it. Tanya and Olivia were absolutely wonderful to work with, and totally understood what I was envisioning in my head. They were able to make my day the perfect day I hoped and planned for. I would definitely recommend this venue to anyone who is looking for that rustic/modern feel, and amazing food for your guests.
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    Emily Sent on 07/22/2019
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    Incredible Venue

    We did the all inclusive package at Lakeside and it was incredible. First of all, the venue is beautiful, but more importantly the staff there is amazing. They helped with every little detail and made our day as stress free as possible. It’s a great value for everything you’re getting. We had the most memorable night and I would recommend Cheers to anyone for any occasion.
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    Tina Sent on 10/30/2018
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    Worry-free Wedding

    The Cheers Chalet staff made our wedding so stress and worry free. I had such a fun time at my wedding that I didn't even realize when it was time to leave. Jennie, my coordinator/hostess, and the other staff that were present at my wedding did such an amazing job setting up and organizing the ceremony and reception. The food was fantastic and my guests were complimenting it for days. The venue was perfect and beautiful. I cannot say enough about this venue or it's staff. I would highly recommend considering them for your big day!
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    Penny Sent on 10/24/2018
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    Michelle & Cody’s Wedding October 20, 2018

    As a parent and first daughter to get married I was extremely pleased with Cheers. They walked us through each step of the process with the end result being a beautiful wedding that our guests are still talking about.
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    Mr And Sent on 10/08/2018
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    It was wonderful! Such a beautiful venue and Jennie and Lauren were great! We couldn’t have asked for a better experience for our wedding. Thank you all at Cheers!
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    Beverly Sent on 10/01/2018
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    We just had our daughter's wedding Sept 29 2018 at Cheers Lakeside with the ceremony in the chapel in the woods. Everything was perfect. Cheers staff and the sites exceeded our expectations. The service was amazing, they set up everything we asked for, did transfers and reused items from ceremony to reception. Catered to our guests, packed up everything for the evening. No need to hire an outside planner or day of coordinator, Tanya handled everything. As a retired wedding professional myself I can say this place is the real deal! Loved it, Thank you! Beverly Campbell
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    Anessa Sent on 09/30/2018
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    Excellent overall experience ! The food is fantastic, and the venue is beautiful and the staff is very helpful.
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    Cari Sent on 09/28/2018
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    Everything was great ..........
  • Morgan
    Morgan Sent on 09/17/2018
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    Everything was perfect, the staff was very helpful, and the decorations were beautiful!
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    Hannah Sent on 09/07/2018
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    From start to finish, there’s nothing else we could’ve asked for. Cheers, the venue, staff, and food were all outstanding! Thank you, it was such a pleasure to work and celebrate with Cheers!
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    Deborah Sent on 06/20/2018
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    The whole staff at Cheers Chalet was so nice and helpful. They really made the wedding a special day.
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    Jennifer Sent on 06/19/2018
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    Cheers Chalet was a wonderful venue! Very accommodating, the staff was friendly and easy to work with. Perfect location for an indoor/outdoor wedding!
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    Maya Sent on 01/04/2018
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    The staff at Cheers was absolutely amazing! They made the day so relaxing for both my husband and I so that we could truly enjoy our daughter's wedding. The DJ that they generally use (Master Mix DJ) made the rooms breathtaking with the uplighting and was truly entertaining. I highly recommend his services (DJ, lighting, and photobooth) at Cheers. Misty's Cakery (Misty Conkle) does a lot of business at Cheers and the cake was the best cake I've ever tasted.

    Cheers & Lakeside Chalet's reply:

    Thank you for choosing Cheers Chalet Tamara! Jennie and I very much enjoyed working with you and Maya.
    -Tanya
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    Crystal Sent on 11/17/2017
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    This was our second wedding and everything was beautiful! Denise was amazing! We will definitely send everyone getting married your way! Thank you so much for making our wedding so very special ❤️ Dave and Crystal Uretsky
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    Kristina Sent on 11/10/2017
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    Cheers did a wonderful job making sure everything was set up how we wanted it. They also made sure everything was on time and following as planned. They did a marvelous job and I couldn't ask for anything better.
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    Kim Sent on 10/26/2017
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    I had a great experience with Cheers right from the get go! We had the opportunity to go visit the venue during an open house which allowed us to see how it would look completely decorated and to try the food ahead of time (which you can't find for free anywhere!). They had recommended vendors there as well which helped us in making our final selections! Caley K. was so helpful the weeks leading up to the wedding, making sure I didn't need anything else or need any additional help with vendors! The staff at the venue was so accommodating and willing to help out in any way possible! The food was fantastic (people are still raving about it) and the tables looked gorgeous!! Thank you all for your hard work and dedication!
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    Alyson Sent on 10/09/2017
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    Jen and her team did an absolutely amazing job and made sure our day was perfect. All of my guest were so impressed with the quality of the food and the decor of the venue.
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    Valerie Sent on 10/09/2017
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    It's true what they say about you're wedding day - you barely have time to even eat. Thankfully, between dancing and greeting guests I was able to have a couple bites of my dinner catered by Cheers Chalet and it was delicious! They provided a ton of different options to my guests, and the staff was incredibly accommodating. They even went above and beyond and packed up my wedding cake so I could take it home and save a slice for our memories. In all the bustle I had forgotten to do so and they managed to save the day. The best part is that they required no supervision from me, which was a dream since I felt incredible frazzled that day and it was one less thing I had to worry about. I couldn't thank Cheers Chalet enough for what they did for me on my wedding day, the entire process from start to finish was a breeze, and arguably the LEAST stressful part of planning a wedding, considering how large of a component the food is. I would hire them again in a heartbeat. Thank you Cheer Chalet for everything you did for us, you are truly miracle workers and my wedding would not have been amazing without your help.
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    L Sent on 09/11/2017
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    Such a wonderful experience with Cheers. Amazing value!
  • Chelsea
    Chelsea Sent on 09/10/2017
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    Cheers was just absolutely fantastic in making our day the best day ever. We were at the main Cheers Chalet. We might be biased but it was probably the best wedding of the century ;). They were so flexible with us in our decisions and worked closely with us to make sure our day was just perfect. They handled setup and cleanup, saving our friends and family lots of time.

    The venue itself is perfectly gorgeous. It's a little bit of garden party and a little bit of rustic; a perfect blend for what we were looking for. I loved that there was a little bridal suite hut to get ready for me and my girls!

    Cheer's catering was delicious. We had many comments on how tasty the food was. We had Southwestern chicken egg rolls that were the BEST. Taco bar was our main meal and for dessert we had make-your-own s'mores and some Buckeyes on the side. Everything was delicious and I wish I could have eaten more!

    Thank you for making our wedding the absolute best day ever!!! It was truly magical <3.
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    Tonya Sent on 08/30/2017
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    Jenny had everything on point and ensured we had plenty of drinks along with anything else we needed .
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    Dee Sent on 08/29/2017
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    Everyone was so wonderful to work with!!! Food was great, lemonade stand was a hit, and the venue was absolutely breathtaking (Lakeside). Highly, highly recommend!!!
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    Chelsea Sent on 06/29/2017
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    They made everything so easy! We didn't have to do any set up or tear down. And the coordinator kept things moving forward wonderfully.
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    Kara Sent on 06/27/2017
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    I loved this place. I would recommend it to anyone!
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    Sierra Sent on 06/20/2017
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    Great venue(: everyone is very professional and they will make your day happen!!
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    Ruth Sent on 06/13/2017
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    Cheers gave us a wonderful wedding. Great service, great food. Highly recommended!
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    Linda Sent on 06/10/2017
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    Recently, Cheers catered our daughter's wedding at an off-site location. The delicious food was served buffet style with a beautiful presentation. We noticed the server carving the ham pleasantly conversing with the guests as the went through the line. Carol hired only two local servers and one bartender for the evening and they performed the duties effortlessly, having never previously worked with Carol and Gary. Prior to the event, Carol went over every detail and prepared a timeline for the wedding. She presented different ideas and made suggestions to my daughter that were incorporated that evening. The forethought put into the additional details and added touches made the wedding all the more special. As the Mother-of-the-Bride, I couldn't be more pleased as I listened to the lovely complements from our guests! We highly recommend Cheers for their professionalism, experience, and quality service.
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    Katelyn Sent on 04/24/2017
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    We had an amazing wedding. Our guest all complimented on how beautiful the venue was and how great the food was. Thank you so much Cheers!!!
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    Allison Sent on 04/16/2017
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    The very friendly staff at Cheers (especially Carol) are who you want to have helping you on your wedding day. They will work hard to meet your needs and are more than flexible with any requests. They let us bring our little dog (our ring bearer) and helped us work through some minor inconveniences during the big day (none of which were caused by them). If you are considering them, then be sure to attend one of their popular tasting nights!
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    Sarah Sent on 03/29/2017
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    Amanda and Jenny were awesome! They were on top of everything and made sure everything went smoothely. They made my wedding perfect. I would reccommend Cheers and Lakeside again and again!
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    Amanda Sent on 09/19/2016
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    Great to work with and our wedding couldn't have gone any better. We've heard nothing but positive things about our venue! Great food, drinks and staff! Thanks again.
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    Melissa Sent on 09/14/2016
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    Everyone was great there, they made sure everything was set up the way we wanted it. Tanya was incredibly helpful and was very responsive to all of our questions and would make changes if we were concerned about something.
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    Bethany Sent on 09/10/2016
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    Cheers Chalet is seriously awesome. From beginning to end, we loved every second. Very flexible and quick to respond to inquiries, even on weekends. Thank you Cheers for making our special day perfect and magical and something we'll never forget!
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    Liza Sent on 08/12/2016
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    It is a wonderful place to have your wedding. It's elegant and the staff really is all about what you want
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    Becky Sent on 07/27/2016
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    The venue is so beautiful, and they were more than willing to work with our budget to make it happen! The event planner and all the staff were amazing, and very helpful. The food was great! This place has perfected customer service!
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    Kelsey Sent on 07/07/2016
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    Food was wonderful! However, there was a mix up with my appetizers a week before the wedding that wasn't caught until the night before the wedding. Carolyn Shaw got me confused with another bride and cancelled my appetizers. Luckily while setting up the night before Alison Helser (who was wonderful) questioned me and was able to fix it! Very short notice for 140 guests to have appetizers the night before, but they pulled it off!
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    User2895786 Sent on 01/21/2016
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    Cheers is a beautiful venue. Their food was amazing at the open house I went to. I am really looking forward to my wedding ceremony and reception this summer there. They are very flexible for me with appointments as I have a crazy schedule. I like the options they have for decorations and their grounds are very nice.
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    Sarah Sent on 11/01/2015
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    We had a wonderful wedding at cheers. They had everything set up beautiful for us.
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    Laura Sent on 10/29/2015
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    I fell in love with this venue from the start. We had seen a few places within Columbus that we liked but didn't love and for the amount of $$$ you spend you should love it! Our day went smoothly, the menu selection is fantastic they have SO many different options to cater anyones pallet. The venue itself is just perfection, you barely need to worry about decorating. We stayed a little bit under budget and Alison who we spoke with the most was so respectful of our budget! Our family & friends had a fantastic time, I wish I had a reason to need them for an event again I loved it so much!
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    User2236904 Sent on 07/21/2015
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    Cheers was an amazing place for our wedding. Our wedding was at their Chalet location which is the larger of the two venues on the property. It was beautiful! The staff! They made the day perfect! They worked tirelessly to make sure everything was perfect! "You get what you pay for" absolutely applies here!
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    Anthony Sent on 07/20/2015
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    After visiting Cheers Chalet and attending one of their dinner samplings, we chose Cheers as the venue for our wedding. They were extremely well prepared and very open and responsive to all of our requests/questions. The reception went over very well with zero problems. We wanted an outside caterer for our cheesecakes served after dinner. They were more than happy to let the caterer in early to deliver and also provided refrigeration for all of the items. The dining hall was very tasteful and elegant. We couldn't have been happier with the results. Thanks again Cheers for a very memorable night.
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    Jennie Sent on 07/12/2015
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    My husband and I just had our reception at the Lakeside venue at Cheers and Lakeside Chalet a few weekends ago, and it was absolutely incredible. The aesthetics of the venue, the service, the food... it was all fantastic. We received nothing but compliments on the food and location from our family and friends that day. Right from the beginning of scouting out this location, the staff at Cheers were incredibly welcoming, informative, and dedicated to making sure our day was exactly the way we wanted it to be. The staff worked with us to plan every detail, they were understanding about our budget, and went above and beyond to meet our needs. For our smaller wedding, we fit perfectly at the Lakeside location, which is their smaller venue right on the lake. Once we toured the Lakeside location, we fell in love with the covered porch and gazebo overlooking the lake, and we knew then that that was the reception venue for us. We also felt that their larger venue, the Cheers location, was also beautiful and a great option for larger weddings. We still have guests raving to us about how much fun they had at our reception, and how beautiful our venue was! We're so happy with the choice we made in Cheers and Lakeside Chalet, and we would absolutely recommend this venue to anyone! :)
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    Candie Sent on 10/23/2014
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    Loved my wedding at the Lakeside Chalet....everything I dreamed of.
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    Erin Sent on 10/20/2014
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    My parents got married at Cheers & Lakeside Chalet ten years ago, in the same month that my husband and I married. I remember finding the venue absolutely stunning when I was there the first time, and even more wonderful than I could remember upon returning for our wedding this past weekend. For both my parents wedding and my own, we used the lakeside venue at the bottom of the hill. This gave us access to the chapel location in the woods which provided for stunning first look and wedding party photos, and also access to the bonfire area, playground, and surrounding pond. All night our guests were commenting on how beautiful the location is, and the decorations in the lakeside location went perfectly with our "nature" themed wedding. We rented linens in our wedding colors, as well as some log slabs to set the center pieces I made on. They were also willing to try out a specific way of tying the chair sashes for me, and it turned out beautifully.

    In terms of the staff's service, everything was excellent as well. Our hostess was delightful, and I could not have been more grateful to have such a friendly and helpful hostess to help put everything together and give us a beautiful wedding night. The staff that assisted with dinner also did an excellent job. At the end of the evening I couldn't even recall seeing anyone packing up our decorations, but it was all ready to go for us. They also let our groomsmen stick around in the bonfire area after guests had left so they could smoke their pipes before heading out. We also received a discount on our hotel by stating that the hotel was recommended to us via our wedding venue (Cheers Chalet).

    Long story short, the wedding was perfect, and this is due greatly to the wedding location and staff. Everyone on the staff we worked with over time was very friendly, cooperative, and helpful, and every single part of the venue was just absolutely beautiful. I could not have imagined a more perfect wedding night.
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    User1869375 Sent on 10/17/2014
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    Perfect Venue and perfect Catering!!!! We loved everything about this venue. The staff was amazing and the Lakeside location was unbelievably gorgeous!!! I would recommend anyone who is planning a wedding (as long as it is not a large wedding, the space is limited) to come check out Cheers. This was the only venue we looked at!!! It was love at first sight.
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    Karla Sent on 06/25/2014
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    We had our wedding at Cheers this past weekend at the upper location. Everything went so smoothly thanks to the staff at Cheers Chalet. Our hostess Penny was so helpful and did a wonderful job setting up the decorations. Tanya walked us thru all the details of the wedding beforehand and was so nice and easy to work with. All of the staff
    Members were nice and friendly and went above and beyond expectations. This place is a beautiful location. We had the pasta sauté for our guests and everyone loved the food. I recommend going to one of their bridal open houses so you can sample lots of diff things and it's a good way to check out the venue. I would also recommend looking at their preferred vendors list. We used quite a few of them and were happy with all. We also used them for our rehearsal dinner. It worked out great having the rehearsal and dinner all in one place. We has the fajita station. It was good and all the guests thought it was a lot of fun. I highly recommend Cheers!
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    Bethany Sent on 10/03/2012
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    I used the catering service for my wedding! They are so nice to work with! They really worked with me to make sure the food was just perfect for the wedding, they have wonderful food ideas as well!! Everyone loved the food!! :)
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    Jessica Sent on 10/22/2011
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    The venue is beautiful. Fortunately we had perfect weather for our outdoor wedding. The garden is lush and full of colorful flowers and the trees wrapped in white lights were so whimsical at night. I received so many compliments about how beautiful the wedding and reception were and I only provided simple table decor; no other decorating was needed at this beautiful location. Having the ceremony and reception here saved me a lot of work. Tanya and Dave were very responsive, extremely friendly, and always flexible. Tanya listened to all my ideas and was very accommodating. The food was excellent. Our guests raved about the Roman Pasta Saute and the Apple Maple Stuffed Chicken. I loved the convenience of having the ceremony, reception, catering, and bar wrapped into one vendor and I didn't have to decorate. I didn't want a church and reception hall style wedding and Cheers exceded my expectations.
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    Elizabeth Sent on 09/15/2011
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    We had so many complements about how beautiful the venue was and how much everyone loved the food! We had perfect weather and cheers looked amazing! Tanya worked so hard to make sure everything was planned out and she was very easy to get in touch with whenever we needed anything!
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    Kaylee Sent on 03/03/2018
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    Very beautiful! I was very impressed with how everything was set up and done.
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    Gerardina Sent on 08/25/2025
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    Such a beautiful spot!

    We loved how everything looked, and they were even accommodating to last minute changes! I only wish we could have stayed longer, it was so fun!
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    Thalia Sent on 12/17/2024
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    Nice place

    Very nice place to get married. We were down by the lakeside. Inside had air conditioning. It was warm when we got married. They had everything set up great
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    Kristin Sent on 12/17/2024
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    Amazing venue

    Great venue with professional staff. We are so happy we chose Cheers for our big day.
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    Amanda Sent on 10/14/2018
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    Brian and I could not have been more in love with our wedding venue. We are still getting compliments on how romantic the venue was. We loved the light decor the venue provides, the pictures friends have been sharing are absolutely gorgeous and we cannot wait to receive the official ones from our photographer! Caley was our event coordinator and she was so sweet. She attended to every detail the way we wanted it and our dining set up was gorgeous! We went with the pasta bar for our dinner option and guests LOVED it, we had so many positive remarks about the food. The only thing that was mentioned to us is that later in dinner, as some guests went to get seconds, they had ran out of pasta, so the "all you can eat" option could have been planned better for the amount of guests we had. We experienced similar remarks for the sweet and salty station, a lot of options ran out by the end of the evening. All in all, this was a gorgeous venue and the staff was so friendly and easy to work with. There is no need to hire an outside planner as the event coordinators take care of every detail! Our guests had a fabulous experience and are still giving compliments to the venue, so we couldn't be happier with our special day!
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    Kathy Sent on 09/11/2018
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    Tanya did a fantastic job day of the wedding. The overall experience was wonderful, I didn't worry about anything. We had a bad experience with the restraunt we originally booked for the reception, so we were on edge about something going wrong, but they were fantastic!
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    Renae Sent on 07/02/2017
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    The staff at Cheers were responsive to emails and questions throughout the planning process. On the actual wedding day, things went very smoothly, everything was on schedule, people complimented on the food and how nice the venue was. Tanya, Christel, Carol and Rachael and the rest of the Cheers staff helped make our day special and memorable. Thank you
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    User2911808 Sent on 12/15/2016
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    We chose Cheers Chalet for the overall look of the Lakeside Chalet. We both felt that overall "yep, this is the place!" It was a little more pricey than we would have liked, but it was worth it. Although we didn't get any snow on our December wedding, the staff did an amazing job with our tables, food and every other request we had. They were very quick to respond to telephone messages and/or emails, which is much appreciated to an OCD Bride! My only minor complaint and that of several of our guests: Use some of that moohla to buy some new steak knives :) A beautiful venue with professional and accommodating staff. We will definitely recommend to other couples or anyone looking to book an event. Thank you for making our day flawless and stress-free!!
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    User1767497 Sent on 08/17/2014
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    Cheers is definitely the place to go for a unique and personal wedding! We were able to have our ceremony at the Chapel in the Woods, perfect for the more outdoors-loving couple. We loved the ceiling of the Lakeside venue deck, it looks like some sort of island resort. We didn't need to do any decorating, the food was absolutely delicious, we could not be happier with our experience there!!
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    Samantha Sent on 04/16/2018
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    This is an amazing place to have your wedding! The staff takes care of everything and the presentation is beautiful!
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    Amy Sent on 08/21/2016
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    Overall our experience was great! They were very accommodating and everything was set up as we asked! I did not like that we needed to spend a minimum amount. We thought we would be able to save quite a bit of money by not have as many guests show, but actually needed to add things on at the last minute to reach our minimum. The venue is beautiful and the service was great!
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    Rachael Sent on 08/11/2014
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    Beautiful venue, food was delicious, and very flexible with where to set up for the ceremony since there was unexpected rain showers.
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    Theresa Sent on 06/05/2017
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    Made our wedding day less stressful. Decorations and food were great. It was just beautiful!
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    Brooke Sent on 09/19/2017
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    Alicia was amazing and went above and beyond for us! I found it to be a bit pricey but it pays off convenience wise. It was overall a great turn out and the best night of my life thanks to them!
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    Emily Sent on 06/06/2017
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    We had an extremely positive experience with the Lakeside Chalet. It was very organized and our wedding went very smoothly but there were a few things we weren't as happy with:

    First, every time we met with someone about our event we met with a different person, all but one of these people were very friendly and accommodating but I felt, for the amount of money we spent, we should have been working with the same person for each of our consolations/planning meetings leading up to the event.

    The second thing that we didn't like was that when we took the initial tour we were told that we could have our dog at the event (he was in our wedding party) and that he could be in the venue for the entirety of the event. It wasn't until our rehearsal dinner the day before the event that we were told that he actually wasn't allowed in the venue for any part of the wedding except for the actual wedding ceremony. One of the big reasons we chose the venue was that we were told our dog could be in the venue so it was very frustrating to hear at the last minute that he wouldn't be allowed in the venue.

    The last thing that we didn't like was the day of the event there was one worker who was EXTREMELY rude to my brother who was dropping off our flowers and to our DJ who is a close personal friend. We understand that these events can be stressful but that's no reason to treat outside vendors (who happened to be close to us personally) like second class citizens. This particular interaction left us with a very bad taste in our mouths.

    Overall we had an extremely positive experience, our coordinator was very organized and the event flowed very well. It's also a gorgeous venue, we spent very little on decorations because it is already a very beautiful room. All of our friends and family loved the food (the loaded mashed potatoes were a HUGE hit) and drinks. The venue staff set everything up so we didn't have to worry about anything. It was overall very positive.
  • E
    Emily Sent on 09/09/2017
    4 out of 5 rating
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    Great service, very flexible when we had to move the ceremony indoors due to rain.
  • K
    Kristen Sent on 09/07/2014
    4 out of 5 rating
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    The venue was beautiful and the food was amazing! The staff was nice and helpful. I only had a couple hiccups with the wedding coordinator not being sure what the venue had to offer. I would ask her a yes or no question and she would response..well I am not sure or we will have to wait and see. As a bride you want everything planned and also have a plan B if needed. She never gave me a straight answer so I had to get another co worker involved to solve the issues but it turned out well. It was just unneeded stress she added on for me.
  • Michelle
    Michelle Sent on 08/23/2010
    4 out of 5 rating
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    We were in the Lakeside building and it was absolutely beautiful! Almost everything was perfect!

    The planning process started out great and we loved our coordinator (which came with the package), Ashley. However, we didn't find out that Ashley was no longer with the company until I called and asked for her and I was told that she was gone. That was about a week before the wedding. Not a good time to find out your coordinator is gone. The new lady (can't recall her name) was horrible. I thought a coordinator was supposed to, well, coordinate. It ended up being the DJ and I coordinating everything the whole night. She didn't even let us know when we were out of wine!

    I think we only really had one other problem with this place. I had told them several times that we only wanted beer/wine. They still charged us for liquor. I told them about that, and they convince us that we had said differently. So after arguing with them about it, they finally gave us our actual price. They called me 5 times in 24 hours (while I was at work) to solve this and to tell me we hadn't paid when we had. Eventually, it all got sorted out, but it was extremely frustrating.

    Aside from these little things, it was a great night. We had so many compliments about how great/beautiful/fun our wedding was!
  • K
    Kristen Sent on 07/14/2009
    4 out of 5 rating
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    Cheers Chalet is a beautiful venue for a wedding. It is very convenient location because both the ceremony and venue are in the same place. Their catering is amazing and the grounds are stunning. My only complaint about Cheers would be the lack of communication. I felt that I would have to be the one to initiate the meetings and check on the status of certain things. I felt that Cheers could have done a better job in making sure our needs were met.
  • K
    Kaci Sent on 05/30/2017
    3.8 out of 5 rating
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    Our wedding at Cheers Chalet was beautiful and well run. I didn't have to worry about a thing the day of the wedding. The venue is gorgeous, and made for really great pictures around the property. We did their pasta sauté bar, and it was delicious! It was a big hit with guests. Overall, everything turned out really nice, and I would definitely recommend Cheers to future couples.
  • N
    Noelle Sent on 10/17/2017
    3.3 out of 5 rating
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    October 2017 wedding
    Lovely venue and lovely wedding.
    Decorations were perfect.
    Food was amazing (small issue with a cook forgetting to give guest pasta at the pasta bar)
    Bartender was serving warm beer (. I had to put ice in mine)
    Tanya the wedding planner was amazing and did a beautiful job decorating.

    A lot of stress in the beginning and we had to switch wedding planners. Workers didn’t seem like they were on the same page.

    Minutes the small bumps in the road it was a beautiful wedding and I am glad I picked cheers
  • L
    Nykki Sent on 01/24/2011
    3.1 out of 5 rating
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    They were able to work with us when we needed to switch our wedding date,which was a plus. Trying to figure out the details beforehand was so much trouble, as the office staff kept changing. They also promised us wifi coverage in the Lakeside building, which we couldn't get. Overall, we were happy on the day of, but the management needs improvement.
  • S
    Sarah Sent on 09/07/2010
    2.8 out of 5 rating
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    We opted to use Cheers' offsite catering option since we selected another site for our "at home" reception. Their prices were good, and were satisfied with the food at the tasting. We felt very confident about our selections and the service we would receive when we met to finalize the menu. However, this is where the confidence stopped. Each time we called with questions we spoke to a different person, and they could generally not help you. They would take a message and someone usually would call you back. Until shortly before the reception. We called to give our final count and obtain the final invoice. This took several days to obtain and was incorrect as they did not include the bartender fee, about which we talked at length during our menu selection. A few details were not included on the invoice that they had written on the planning sheet and kindly made a copy for us. A few days before the reception we confirmed that they would not be bringing any supplies to our reception site until the day of, so we arranged to pick up the table covers the day before so we could finish decorating. We called about 2 hours before (the day before the reception) to confim the time we would be there and arrived to find out they were packed in the trailer that was to be driven to our reception in just a few minutes. The day of the reception, Cheers servers had arrived early and were ahead of schedule, much to our surprise and delight. But ahead of schedule quickly changed to behind schedule since appetizers were to be served at 5:00, and nothing was prepared. My husband and I had to find a cheers server at 5:00 to ask about this, he said they were getting ready... The food was undoubtedly delicious, except a few certain items (my husband's favorite sweet potatoes) were not there, the Cheers coordinator said they were not in her paperwork and there was nothing she could do. She seemed very unclear about what was in her paperwork and what was in ours as discussed when we set the menu. The bartender was a joke. We had to request that the Cheers servers help him out by filling his ice supply every so often, otherwise they would not have helped him. Also, he served mixed drinks in large glasses for the first hour until we told him to use the provided rocks glasses, as we would have run out of mixers in no time if he continued to use the large glasses. Not to mention he had to look in his book for any drink that required more than 2 liquids. He packed up the bar before last call and then turned guests away until the groom asked for a drink and was denied at first and then grumblingly poured him one (as we were still paying him for another half hour after last call). I have no doubt that a reception held at Cheers Chalet would go off without a hitch, it's a beautiful location and the Caterer has everything they need at their fingertips. But off-site catering is not their forte. Most of the issues we had seemed to be miscommunications on their part as we had called, emailed and verbally confirmed everything we could. I don't think this was a case of unrealistic expectations, we just wanted them to follow the notes on the planning sheet they had filled out themselves...
  • K
    Kaitlin Sent on 09/20/2018
    1.2 out of 5 rating
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    Our experience with Cheers Chalet started off great, unfortunately as it got closer to our wedding that faded. We booked our wedding here because the price was within our budget, the venue itself was decorated beautifully and they took all the stress out of decorating by setting everything up and tearing it all down.
    Problem 1 - We maxed the venue out and in turn spent quite a bit of money on food and drinks here. In fact, the entire staff knew us as the "large wedding party" anytime we would stop in to make a payment or call regarding our event. While working with the employees we asked if it were possible to work with beer pricing, options and delivery as my husband is a salesman for the company Cheers orders their alcohol from. We wanted to work with them so we could increase our amount on our bar tab which in turn would profit them even further. When discussing options, we were told by the bar manager that what we were asking for was "an unorthodox request", so we stuck with our small bar tab. Not only were they unwilling to work with us, they served beer to guests who weren't even in attendance to our wedding but the other wedding held at Lakeside that day with no refund on our tab AND served us EXPIRED BEER!!!!
    Problem 2 - We booked with Cheers in January of 2017, our wedding was September 2018. They knew from the start how large our party was going to be and had plenty of time to prepare and plan. We even created a day of timeline together discussing time between ceremony and reception which would be no longer than 20 minutes. When we asked what the hold up was, they said they booked us for an hour between. They weren't prepared for our large party.
    Problem 3 - At the end of the night, we asked for our boxes to put away our center pieces. As we started cleaning up, some staff left and we were left cleaning up all the tables. Not a part of their contract and one of reasons we booked with them.
    We would never recommend Cheers to anyone hosting an event!
  • Tiffany
    Tiffany Sent on 09/28/2020
    1 out of 5 rating
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    Extreme lack of values among a pandemic

    This venue had an extremely poor response to COVID. With a severely immune-compromised mother, and a family that has a lot of elderly, I expected a more sympathetic response. I had reached out to the venue at the beginning of covid voicing my concerns, in which they explained they weren’t rebooking for my date. By the time they would’ve began rebooking for my dates, Ohio laws had been changed back to allow large wedding receptions. We did not feel comfortable hosting 150 guests and we tried desperately to work with the venue on a smaller wedding. The venue was going to hold us to our minimum which would’ve covered 150 guests, regardless of what size we felt comfortable with. They stated because the state allowed it they are not contractually obligated to make exceptions. Only when I said I was going to be cancelling my booking did they offer an alternative date, only Friday winter dates, despite paying for a summer Saturday (double the cost). We were willing to push it until 2021 but they would not give us the option. We decided to cancel our booking. We know we signed a contract stating no refunds but we never dreamed a pandemic would hit. We had been making payments for nearly 8 months and they refused to give us any percent of our money back. Once again I tried to be understanding and work with them, we were okay with losing the deposit. But they took and kept the payments we had made for food, bar, and service knowing they would not be providing them. They kept thousands of dollars. It was extremely disappointing.

    If you are booking during COVID, I would be prepared if anything unexpected happens, they will not be willing to work with you.
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