Chateau Luxe Reviews

Reviews

+23 User photos

• Lidia J. Sent on 11/25/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  The best Venue!!!!

  Very beautiful place. Very nice and professional customer service. I love Chateau Luxe! Everything was beautiful.

  Very beautiful place. Very nice and professional customer service. I love Chateau Luxe! Everything was beautiful.

  Chateau Luxe's reply:

  Lidia, thank you so much for sharing your feedback with us! We are thrilled that you had a great experience here at Chateau Luxe!
• Lisa Sent on 09/27/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Simply spectacular

  The team at Chateau Luxe was, hands down, incredible. They made our day run so seamless and so smoothly we actually got to enjoy the entire process. They made us feel so special… everything you dream of for your wedding is possible in their hands. Thanks again and again!

  The team at Chateau Luxe was, hands down, incredible. They made our day run so seamless and so smoothly we actually got to enjoy the entire process. They made us feel so special… everything you dream of for your wedding is possible in their hands. Thanks again and again!

  • +2 photos

  Chateau Luxe's reply:

  Lisa, thank you so very much for sharing your review about your special day! We are so happy that your wedding was everything you'd dreamed of and that we could be apart of making that happen!
• Summer Sent on 12/18/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  5 Star Experience!

  Chateau Luxe was absolutely amazing from start to finish. Hannah and her crew helped tremendously with everything we asked of them. My husband and I were looking for an outside venue space that could work for a ceremony, cocktail hour and reception space, & Chateau Luxe was just that! Planning a wedding during COVID was very stressful but Chateau Luxe worked with us and helped us have the wedding of our dreams. The day before the wedding the Chateau Luxe staff assisted in the set up of tables and chairs as well as a variety of other tasks. Their help was truly priceless and they did it all with a smile. I would HIGHLY recommend this venue space for anyone looking for a beautiful venue for your next big event.

  Chateau Luxe was absolutely amazing from start to finish. Hannah and her crew helped tremendously with everything we asked of them. My husband and I were looking for an outside venue space that could work for a ceremony, cocktail hour and reception space, & Chateau Luxe was just that! Planning a wedding during COVID was very stressful but Chateau Luxe worked with us and helped us have the wedding of our dreams. The day before the wedding the Chateau Luxe staff assisted in the set up of tables and chairs as well as a variety of other tasks. Their help was truly priceless and they did it all with a smile. I would HIGHLY recommend this venue space for anyone looking for a beautiful venue for your next big event.

  • +16 photos

  Chateau Luxe's reply:

  Summer, we are so happy to hear that you had an amazing experience at Chateau Luxe! Thank you for sharing your feedback and lovely photos!
Are you interested?
Send a message
• Nola A. Sent on 07/06/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Loved this place!

  When I walked in I was blown away. This place is like a 5 star hotel.. we had a tour by the owner herself and she was very very generous and genuine. Chateau Luxe is mesmerizing with its large rooms and chandeliers. I would definitely recommend this place to anyone

  When I walked in I was blown away. This place is like a 5 star hotel.. we had a tour by the owner herself and she was very very generous and genuine. Chateau Luxe is mesmerizing with its large rooms and chandeliers. I would definitely recommend this place to anyone

  Chateau Luxe's reply:

  Nola, we appreciate you sharing your review with us! We love to hear that your experience was 5-star, and thanks for your recommendation!
• Amber Sent on 08/07/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We held our wedding ceremony and reception at Chateau Luxe on August 4, 2018. We were late with planning the event, but it didn't matter...Chateau Luxe was more than helpful, and made the tight schedule work! Everything was absolutely beautiful and perfect. The food was incredible, we had so many compliments on the menu! We worked with Jessica and Hannah...they are both attentive, thoughtful and very helpful! I can't imagine having to deal with brides and wedding parties all the time, but they do exceptionally well and are very responsive with questions. They handled so many details to make the day run smoothly. We selected a florist (Flowers by Jodi), Hair/Makeup (Heather Wilson), Coordinator (Taylor - Meant 2 Be Events) and Photographer (Ben & Kelly Photography) from Chateau Luxe's vendor list and we were incredibly pleased with all of them...I can't say enough about this venue, our experience was great! They made the setup and clean up very easy as well, we met the owner as we gathered the last of our things and she was delightful! She even gave us 3 elephant figurines for good luck! The place is gorgeous, the staff is amazing and professional and the scenery/decor is perfect and luxurious. Thanks all who helped us have a perfect wedding day!

  We held our wedding ceremony and reception at Chateau Luxe on August 4, 2018. We were late with planning the event, but it didn't matter...Chateau Luxe was more than helpful, and made the tight schedule work! Everything was absolutely beautiful and perfect. The food was incredible, we had so many compliments on the menu! We worked with Jessica and Hannah...they are both attentive, thoughtful and very helpful! I can't imagine having to deal with brides and wedding parties all the time, but they do exceptionally well and are very responsive with questions. They handled so many details to make the day run smoothly. We selected a florist (Flowers by Jodi), Hair/Makeup (Heather Wilson), Coordinator (Taylor - Meant 2 Be Events) and Photographer (Ben & Kelly Photography) from Chateau Luxe's vendor list and we were incredibly pleased with all of them...I can't say enough about this venue, our experience was great! They made the setup and clean up very easy as well, we met the owner as we gathered the last of our things and she was delightful! She even gave us 3 elephant figurines for good luck! The place is gorgeous, the staff is amazing and professional and the scenery/decor is perfect and luxurious. Thanks all who helped us have a perfect wedding day!
• Hayley Sent on 04/15/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Our experience with Chateau Luxe was way better then we could have ever imagined! Everyone at Chateau Luxe is amazing to work with, especially Jessica, Hannah and Jason and not to mention the chef is absolutely amazing! There hasn’t been a single wedding guest of ours that has not contacted us to tell us that hands down our wedding food was the best they have ever had, not to mention the breath taking chandelier when you walk into the place. We can’t agree more! The bride and groom suite is also amazing, the grooms suite was filled with manly drinks and they bride suit had the most perfect mimosa bar. Our wedding day was honestly perfect! We would highly recommend Chateau Luxe Venue, they have really thought of everything when they created this magical place!

  Our experience with Chateau Luxe was way better then we could have ever imagined! Everyone at Chateau Luxe is amazing to work with, especially Jessica, Hannah and Jason and not to mention the chef is absolutely amazing! There hasn’t been a single wedding guest of ours that has not contacted us to tell us that hands down our wedding food was the best they have ever had, not to mention the breath taking chandelier when you walk into the place. We can’t agree more! The bride and groom suite is also amazing, the grooms suite was filled with manly drinks and they bride suit had the most perfect mimosa bar. Our wedding day was honestly perfect! We would highly recommend Chateau Luxe Venue, they have really thought of everything when they created this magical place!

  • +2 photos
• Sarang Sent on 12/28/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Deepika, the owner, and her whole team (Rachelle, Kaushik, Maddie... EVERYONE) are truly wedding experts. They will make your every vision and desire a reality! Not to mention this is the most dreamy wedding venue EVER. The new garden is absolutely exquisite.

  Deepika, the owner, and her whole team (Rachelle, Kaushik, Maddie... EVERYONE) are truly wedding experts. They will make your every vision and desire a reality! Not to mention this is the most dreamy wedding venue EVER. The new garden is absolutely exquisite.
• Mariam Sent on 08/02/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I'm not the type to write reviews usually, but I had to for this venue. Chateau Luxe made our wedding dreams come true. We searched all over the Phoenix area for a venue that was glamorous and beautiful, and started to lose hope after only seeing venues with dry/bland decor, or things we had to spend extra money on decor for. Until we walked into Chateau Luxe. As soon as you walk into the building, you're blown away by the beauty of this brand new venue. It was so beautiful we didn't need to spend any extra money to make it perfect. Beyond its beauty, the staff are professional and accommodating the entire way through, and really work hard to personalize your day and make all your desires happen. All our guests were blown away by this venue. It's new, barely opening last year, so there isn't much online about it (and why it took us a while to find it) but I definitely recommend anyone to go see it! I loved working with Rachelle, who was fun, fully engaged, but most of all fair. We got everything we wanted and then some, and it was fair to all of us. I absolutely enjoyed their CEO Debbie, who took time out of her week to attend our food tasting and get to know us, making us feel like a part of the CL family. Lastly the amazing, incomparable Kaushik!! Their master chef is a master of dreams, delights, and deliciousness. His collaboration on the menu was unheard of anywhere we went. No one discusses your dishes like CL does to get the flavor and full culinary experience you want. His engagement was amazing, and we loved all he did for us. Especially the surprise cake!! Check out their facebook for a picture, but let me tell you, if you have a dream, Kaushik can make it happen! Last but not least, the venue itself. It needs almost nothing to be perfect to host the most glamorous, gorgeous, and gigantic event you've got in mind. Chandeliers that captivate, and just an elegance that I've never seen before. We will be back to Chateau Luxe again, and we love you all!
  

  I'm not the type to write reviews usually, but I had to for this venue. Chateau Luxe made our wedding dreams come true. We searched all over the Phoenix area for a venue that was glamorous and beautiful, and started to lose hope after only seeing venues with dry/bland decor, or things we had to spend extra money on decor for. Until we walked into Chateau Luxe. As soon as you walk into the building, you're blown away by the beauty of this brand new venue. It was so beautiful we didn't need to spend any extra money to make it perfect. Beyond its beauty, the staff are professional and accommodating the entire way through, and really work hard to personalize your day and make all your desires happen. All our guests were blown away by this venue. It's new, barely opening last year, so there isn't much online about it (and why it took us a while to find it) but I definitely recommend anyone to go see it! I loved working with Rachelle, who was fun, fully engaged, but most of all fair. We got everything we wanted and then some, and it was fair to all of us. I absolutely enjoyed their CEO Debbie, who took time out of her week to attend our food tasting and get to know us, making us feel like a part of the CL family. Lastly the amazing, incomparable Kaushik!! Their master chef is a master of dreams, delights, and deliciousness. His collaboration on the menu was unheard of anywhere we went. No one discusses your dishes like CL does to get the flavor and full culinary experience you want. His engagement was amazing, and we loved all he did for us. Especially the surprise cake!! Check out their facebook for a picture, but let me tell you, if you have a dream, Kaushik can make it happen! Last but not least, the venue itself. It needs almost nothing to be perfect to host the most glamorous, gorgeous, and gigantic event you've got in mind. Chandeliers that captivate, and just an elegance that I've never seen before. We will be back to Chateau Luxe again, and we love you all!
  
• Laura Sent on 09/16/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We were completely taken care of at Chateau Luxe from day one! The food tasting was presented in such a fantastic way, great service at the rehearsal was a nice surprise, and the wedding night left me speechless. It was magical! My guests made it a point to tell me what a great venue I chose and again how the food was better than any wedding food they ever tasted!

  We were completely taken care of at Chateau Luxe from day one! The food tasting was presented in such a fantastic way, great service at the rehearsal was a nice surprise, and the wedding night left me speechless. It was magical! My guests made it a point to tell me what a great venue I chose and again how the food was better than any wedding food they ever tasted!
• Sopy Sent on 09/17/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We want to thank you for making our wedding night truly amazing in every way!! Working with you from the start was honestly stress free and simply perfect- I couldn't have ask for anything more or less on the day of. The venue itself was beautiful and the details that took place on our wedding night was absolutely stunning!! Everyone enjoyed the night and talked about how great the food and music was. Cake was delicious and Chef Kaushik did a fabulous job!! I can't thank you enough- it was everything we hoped for and we loved every piece of it! You Rachelle and JBarry are the BEST of the best- you both truly ease the stress of planning a wedding down to a minimal for me. Thank you to Jbarry Designs, Sean Barry (DJ) and Chateau Luxe for making our night a memorable evening we'll never forget!!
  

  We want to thank you for making our wedding night truly amazing in every way!! Working with you from the start was honestly stress free and simply perfect- I couldn't have ask for anything more or less on the day of. The venue itself was beautiful and the details that took place on our wedding night was absolutely stunning!! Everyone enjoyed the night and talked about how great the food and music was. Cake was delicious and Chef Kaushik did a fabulous job!! I can't thank you enough- it was everything we hoped for and we loved every piece of it! You Rachelle and JBarry are the BEST of the best- you both truly ease the stress of planning a wedding down to a minimal for me. Thank you to Jbarry Designs, Sean Barry (DJ) and Chateau Luxe for making our night a memorable evening we'll never forget!!
  
• Sasha Sent on 09/16/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Ours was the first wedding at Chateau Luxe, and quite honestly you would have never guessed it was the inaugural event. Their staff was attentive and accommodating in making our wedding the most memorable day of our lives. And of course the venue - what more can you say about the venue apart from how stunning and beautiful both the indoor and outdoor areas are. The grand entrance and chandelier, the rustic beauty of the smaller reception hall, and the sleek extreme modernity in the larger one all were sights to behold. And from everyone who attended, they had said they had never tasted better food at a wedding. Kaushik and his team are wizards in the kitchen! Overall, Chateau Luxe went above and beyond everything we could have imagined, and they made our wedding a true fairy tale!

  Ours was the first wedding at Chateau Luxe, and quite honestly you would have never guessed it was the inaugural event. Their staff was attentive and accommodating in making our wedding the most memorable day of our lives. And of course the venue - what more can you say about the venue apart from how stunning and beautiful both the indoor and outdoor areas are. The grand entrance and chandelier, the rustic beauty of the smaller reception hall, and the sleek extreme modernity in the larger one all were sights to behold. And from everyone who attended, they had said they had never tasted better food at a wedding. Kaushik and his team are wizards in the kitchen! Overall, Chateau Luxe went above and beyond everything we could have imagined, and they made our wedding a true fairy tale!
• Sloane H. Sent on 04/03/2022
  1.2 out of 5 rating

  1.2
  • Quality of service
    2.0 out of 5 rating
    2.0
  • Average response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Highly Disappointed!

  I've known this venue since it opened and executed a wedding here in March 2022 and I'm blown away at how much it has changed. My couple and I felt ignored and like our business didn't matter. When approached about our issues we were dismissed rudely. I'm actually stunned. This venue and it's staff were amazing when it first opened. Not so much now. Beware.

  I've known this venue since it opened and executed a wedding here in March 2022 and I'm blown away at how much it has changed. My couple and I felt ignored and like our business didn't matter. When approached about our issues we were dismissed rudely. I'm actually stunned. This venue and it's staff were amazing when it first opened. Not so much now. Beware.

  Chateau Luxe's reply:

  Hi Sloane, we apologize that your experience was not up to expectations, and we deeply appreciate your feedback. We strive to provide our customers with the very best service, and your feedback has been valuable so that we can do better. Please know that your situation of the Groom’s Suite not being cleaned to our standards was an exception, and we’ve addressed this with our team to ensure it does not happen again. As you can see on other reviews, we are known for taking ownership when we fall short and caring deeply about our customers and their guests. While we can’t fix the past, we're pleased to issue a $500 refund for this situation and you have our commitment to improve the way our staff serves every customer. Please accept our sincerest apologies on behalf of everyone on the team, and once again thank you for sharing your feedback with us!