Weddings

The Charleston Event Center Reviews

The Charleston Event Center

The Charleston Event Center

White Bear Lake, MN
Rating 4.6 out of 5, 4 Reviews
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4 Reviews

Rated
4.6
out of 5.0
Recommended by 92% of couples
  • Quality of service
    Rating 4.5 out of 5
  • Average response time
    Rating 4.3 out of 5
  • Professionalism
    Rating 4.5 out of 5
  • Value
    Rating 5 out of 5
  • Flexibility
    Rating 4.8 out of 5

Awards

  • 4

2 User photos

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  • Lippenrieder
    Severine Married on 11/03/2017
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    The Charleston Event Center is such a gorgeous venue! I had to find a new ceremony site 2 months before my wedding and Pam, the wedding coordinator, was fantastic. She was very responsive from the beginning and so accommodating. She will work hard to exceed your expectations! One of the many great features of this venue is the stunning Bridal Suite. It is elegant and functional. My hair and makeup artist were impressed. It was also a great place to relax and enjoy my friends and family.
    Not only is the building beautiful, the landscaping is gorgeous, no matter the season! My guests were impressed.
  • B
    Bonnie Married on 04/05/2014
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    We absolutely loved our daughters wedding at the new Charleston Event Center in White Bear Lake. The venue is so beautiful. Our daughters walk down the grand stairway unto the veranda was breathtaking. The gardens, pond, and stone kept our wedding so elegant, warm, and memorable. Lorah and Pam, the coordinators, helped us during the planning stages and Pam helped make our day flawless. Our guests had a wonderful time and commented on how beautiful the wedding was. It was perfect.
  • Andy
    Andy A. Married on 08/08/2020
    Rating 3.4 out of 5
    • Quality of service
      Rating 3.0 out of 5
    • Responsiveness
      Rating 2.0 out of 5
    • Professionalism
      Rating 3.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 4.0 out of 5

    Beautiful Venue but Lack of Communication

    We got married at the Charleston Event Center in August. It is a stunning venue, with unique charm which is why we chose it. Another reason we picked it was because of the former manager, Shannon. She was amazing to work with and made us feel like we were the only couple she was working with. Unfortunately, Shannon & her entire event coordinator team was let go a couple of months before our wedding with zero communication. It was difficult enough planning a wedding during covid with the constant guideline changes but for the management team to be let go without any notice to the current couples is unacceptable. A wedding is a huge investment and is one of the most special moments in a couples life. Julia from Great Day Events was hired as the new management company and it took several weeks of corresponding to the Charleston before we heard anything from Julia informing us of the management change. The remaining couple of months of planning our wedding was extremely stressful due to the lack of communication from the Charleston or Julia. We would go days/weeks without hearing anything from Julia. Luckily, I can say our wedding turned out amazing thanks to our vendors, family and friends. Julia did do a nice job keeping us on schedule day of however there just wasn’t the personal touch we grew to love from Shannon. If you decide to move forward with using this venue I would encourage you to pay close attention to your damage deposit. We did not receive our damage deposit until 4 months after our wedding after I had to reach out asking for it. We loved this venue for our wedding but we can not recommend this location unless some serious management improvements have been made.