Casa Romantica Reviews
Reviews
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4.6 out of 5 rating
4.6
Very good
31 reviews
Recommended by 91% of couples
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.6 out of 5 rating4.6
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Value 4.6 out of 5 rating4.6
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Flexibility 4.4 out of 5 rating4.4
+9
User photos
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Leanna Sent on 12/07/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Wedding Venue
Casa Romantica was our wedding venue in Sept 2022. It is a beautiful venue and offers so many photo opportunities and a lot of space for guests to explore. It offers several places for first looks, first dance etc and you can truly personalize your wedding day. We suggest going down to the beach after the ceremony to take pictures on the beach and pier. I would advise that this venue only had air conditioning in the bridal suite. If you get married in the summer be ready for the heat! Also remember the venue does not provide any equipment and you will have to reserve cooking tent and all rentals from their one approved rental company Bright Event (we did not have the best experience with this rental company). We suggest using the wood casa chairs for your sweetheart table! Overall we loved this venue and the beauty it offered on our wedding day!-
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+4 photos
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Kelley Sent on 03/14/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely beautiful venue
Casa Romantica Cultural Center and Gardens was an absolutely beautiful venue and ideal location for our daughter’s wedding. It truly exceeded our expectations.
The wedding on the patio terrace overlooking the ocean and the San Clemente pier provided the most picturesque backdrop that one could imagine. The courtyard for the seated dinner for 100 guests provided a magical atmosphere, while the main salon provided the perfect setting for dancing after dinner.
The venue offered exceptional views overlooking the Pacific Ocean. This, along with the buildings’ historical Spanish Architecture, combined to provide a great setting for the wedding photographer.
Michelle Bogdanoff, Venue Coordinator, was readily available and easy to work with whenever we called. She was very friendly, professional, and knowledgeable about all aspects of the venue.
Michelle, in coordination with Priscilla Granger (and her team), really knew how to provide a great venue with unsurpassed support. This ensured that the wedding party, and all of the guests had an excellent time! -
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Anna Sent on 12/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So worth it
Casa Romantica is sort of a cheesy name and the venue fee is a little pricey (considering it doesn't come with any rentals)... but my god it was so worth it. We had visited 20+ venues between San Diego and LA, and nothing really stood out...until I found Casa. The moment I stepped out onto the ocean terrace, I fell in love at first sight. It is truly a breathtaking venue and 3 months post-wedding, my guests haven't stopped talking about it. Other things I love about this venue: 1) There's the right amount of outdoor versus indoor....outdoor ceremony, outdoor but enclosed dinner reception, and indoor dancing - that is a true trifecta. 2) The size of this place is perfect for 100-150 person wedding. Big enough to explore and not feel crowded, but small enough to feel intimate. 3) The venue coordinator Michele is really responsive, friendly, professional, and totally reasonable in accommodating your requests. 4) Part of the venue fee counts as a donation to the Casa and you/your fiance can become members of the community for a year. 5) They have a small art exhibit that changes throughout the year and is open during your wedding: from classical style paintings to modern sculptures to colorful murals. 6) So many areas in this venue for amazing wedding photos. -
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Gabrielle Sent on 06/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!
Absolutely beautiful venue! We couldn’t have been happier with our decision to have our wedding ceremony and reception at Casa Romantica. The ocean view impressed every guest. The Spanish style home made the wedding feel more intimate and romantic. I highly recommend this venue! -
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Joanne Sent on 10/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nothing like it!
Just wanted to say thanks so much for making my daughter and her new husbands wedding perfect!!
We couldn’t have picked a better place! Everything went so smoothly. I must of heard 100 times “this is the best wedding I’ve ever been too” Thanks again to everyone who made the day so special!
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Bri Sent on 12/13/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely loved this venue and all the staff. They went above and beyond to make our day perfect for us! This venue is the best! -
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Marrisa Sent on 08/18/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
an absolutely beautiful place to get married. As i came down the aisle i could see all of my friends, family, my future husband standing in front of me and the ocean spread out behind him. It is breathtaking. -
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Stacey Sent on 07/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We got married at Casa Romantica in April 2017! This was the PERFECT venue that overlooked the water, yet had such quaint architecture. We got married at 4:30 and it was just beautiful! We were so happy with CR and highly, highly recommend it! Michele was great to work with and we are so glad we chose CR! -
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Eri Sent on 06/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had my dream wedding at Casa Romantica on Saturday June 3, 2017. This wedding venue is STUNNING!!! We visited a couple of venues and this was our first stop but we fell in love with it the moment we walked in. I've never seen a more gorgeous wedding venue in my whole life. Some people don't choose this venue because they have a list of vendors you have to choose from, but every vendor we chose was seriously the BEST and we had no issues with any of the planning. Our coordinator, Cortney Helaine, caterer Iva Lee's, DJ Todd, and florist Petite Bouquet all knew each other well and work together all the time. They make a perfect team and it made everything work so smoothly for us. They literally work with each other every weekend so it's almost like they work for the same company. Michele, the venue manager/coordinator, was also extremely accommodating, friendly, and professional and super easy to work with. Thank you, Casa, for making our fairytale wedding come true and allowing us to have the best day of our lives with all the people we love. I still feel like I'm dreaming :) -
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Lauren Sent on 11/17/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I got married here in September. The whole house and the view from the back are absolutely stunning! The inner courtyard (where we had dinner) is intimate and has lots of nice details (greenery, wooden beams, painted tiles), and the actual house had plenty of room for dancing, a few cocktail tables, a bar, and dessert. The outdoor space is also lovely, with a butterfly garden and cozy fireplace area on the sides and a view from the back that opens up for a panoramic view of the ocean and the pier. Some vendors are pre-determined if you book here (valet parking services, catering and bar services), but you are still able to bring in photographer/videographer/florist/DJ/band of your choice. Michelle is really easy to work with when planning an event too. Loved having our wedding here! -
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Joanna Sent on 06/22/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I got married at Casa Romantica in May. I may be biased, but Casa Romantica is one of the most beautiful places you could ever get married at!! It offers a STUNNING view of the ocean and San Clemente pier, without having to have your ceremony take place on the beach where sand can be an issue for elderly guests and women in heels! The architecture of the building is gorgeous and the gardens are breathtaking. It is also wonderful to be married in a private venue where your friends and family can take over the venue without strangers walking through. While the cost of the venue may be high, we were able to drive this down by working with Iva Lee's as our caterer. Iva Lee's was incredible - delicious food, wonderful service - and made the entire process very easy since our rentals were purchased through Iva Lee's as well. When we factored in the savings from working with Iva Lee's, Casa Romantica was actually a more affordable option than a lot of the Orange County alternatives (and just so much more romantic and charming!!). Plus, you get a membership to Casa Romantica, which hosts a lot of cool events! I cannot begin to say enough nice things about Casa Romantica - it truly is the perfect wedding venue, and we feel SO lucky that we were able to get married there. -
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Brittany Sent on 05/12/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
In my completely biased opinion, Casa Romantica is THE most beautiful place to be married! Our wedding there was at the end of April and we could not be happier with the venue we chose. The weather was gorgeous, but even if it had been pouring rain, the site is stunning in its architecture, beauty, and views. I will never forget our first dance on the ocean terrace, saying our vows in front of the beautiful blue water, or dancing the night away inside its Spanish-style building. Thank you to Michele and the staff at Casa Romantica for helping make our wedding day unforgettable! -
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Whitney Sent on 08/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We recently got married here and it was a fabulous party! The venue is so impressive, you really don't need much. We worked with Michele from booking to the big day and she was always prompt in responding to my emails and very polite and nice. I can't believe how perfect it went! Thank you, Casa Romantica!! -
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Grace Sent on 07/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This venue was absolutely beautiful. The staff were all so very friendly and helpful. It made our big day super special!! -
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Sara Sent on 08/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I were married at Casa Romantica in July 2013. While the cost of the venue was a little higher than we expected, it was worth every single penny. The staff was friendly and helpful throughout our planning process and the site is absolutely GORGEOUS. Our photographer and videographer fell in love with the place immediately. In addition to the beautiful location, I love that our money went towards a non-profit that is an important historical landmark in the local community. Our guests were absolutely blown away with how beautiful everything was there. You don't need a lot of decorations here because the place is stunning on it's own. I am so happy that we were married here. -
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Arin Sent on 10/17/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a beautiful venue! Breathtaking views and grounds! We were married overlooking the ocean and afterwards we were blessed with the most amazing sunset I have ever seen - it made for absolutely beautiful pictures! I had the most beautiful wedding day & could not have found a more beautiful place to have it!
Arin & Billy Meade -
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Amy Sent on 08/16/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I loved having our wedding at Casa Romantica. The venue is really so beautiful and it is nice for guests to have so many different areas to explore, between the different gardens, the terrace overlooking the ocean and pier, the cozy room with the fireplace and ottomans, the bridal suite, the "man cave" downstairs, the outside courtyard in the middle of the Casa, and the main Salon with the beautiful chandelier. The gorgeous ocean backdrop, colorful gardens, and Spanish influence of the venue really make for wonderful photos.
Brianne, the coordinator, was great to work with. The venue does require you to use their preferred vendors but we were very pleased with the ones we used. Since the cost of renting the venue really only includes use of the home and grounds, you do have to bring in all of the other vendors but we felt the beauty of the venue was worth the price. It was exactly what we were looking for. They also only hold one wedding per day, which was important to us. -
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Coleman Sent on 07/27/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had the most perfect day thanks to this location. The water in the background of every picture, the amazing architecture, the capacity and accommodations were all amazing! For the amount of time and money you will put into a wedding, this location will elevate the quality 10 fold! -
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Clarissa Sent on 09/14/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I did not run into any problems at Casa Romantica. The site is breath taking, the onsite manager very friendly, and I was happy with their preferred vendor list. They even gave us a gift bag on the day of our wedding with two wine glasses and a Casa Romantica book. I advise to book a year in advance, and to choose a day of coordinator that is familiar with Casa. Also, everyone has to be out by 10pm because of the noise ordinance, but I threw on a second dress and hit the town with my husband and guests :D -
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Emily Sent on 01/24/20124.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
This was the venue of our DREAMS!!! I am still giddy and smiling from ear to ear thinking of our wedding at the Casa and everything that went so right! The lush gardens are beyond amazing, the views are breathtaking, and the staff was a pleasure to work with. Cathy (one of Casa's managers who stayed during our entire wedding to keep things running smoothly at the venue) was an unexpected surprise but, boy, was I happy to have her there as she kept me calm, helped with my confusing bustle (she had safety pins, tape, and great tidbits of advice at the ready!) and really just made the night even more special. Casa Romantica was the perfect place for our big day-- and I feel I need to thank them just a little bit for the amazing, electric sunset, glorious photo opportunities, and the gray whale that swam on by during our ceremony. Magical! -
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Douglas Sent on 10/08/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Worth Every Penny
ROMANTIC! ROMATIC! ROMANTIC! If you want to have the most beautiful and romantic wedding ever, with an ocean back drop, and amazing botanical gardens surrounding you inside a super charming historical Spanish colonial villa, than you've come to the right place. But this review is more about their staff and our experience with the venue. Michele was great. Easy to work with, helped us book appointments, and secure the venue. She has worked with so many vendors in the San Clemente area, that she can give great advice on who to book and why. We had an issue with our videographer, and she had our back and helped solve the problem. We had a wedding coordinator, but Michele was there too making sure that everything went smooth as silk. The rest of the staff and security were basically invisible, but I had comfort knowing that they were quietly taking care of things. I will say there are quite a bit of rules since it is a historical building, but I don't think it will be a problem. -
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Amy Sent on 12/01/20104.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
My husband and I celebrated our wedding reception here recently (9/3/10) and we could not have picked a more gorgeous place!! Casa Romantica sits upon a bluff that overlooks the Pacific ocean and the San Clemente pier. It is so close to the beach that you can hear the ocean waves crash upon the shore. What we loved about having our wedding reception here was that it is private. No other parties or events going on near us during our special day, meaning no party crashers! It was just us and our guests. We loved the Spanish style architecture and the fact that the house offers two fireplaces (one indoor and the other outdoor) and two fountains (one large one in the parking lot and the second one in the back of the house). We loved how it is so spacious; plenty of places for your guests to walk around and explore. For example, guests can explore the butterfly garden, the inside of the house, the gardens surrounding the house and exhibit rooms. Another great feature of this location is that it has an outdoor amphitheater. This proved to be quite useful for our event, as we had Polynesian dancers perform there for our guests during the cocktail hour. We absolutely LOVE, LOVE, LOVE Casa Romantica! We received many compliments from our guests on how beautiful and breathtaking this place was.
As for the cons there are a couple, but this should not hinder people from booking this place for their wedding/reception location. First, when you book Casa Romantica, that is all you get; as they do not provide catering, tables, chairs, linens, valet service, etc. Thus, you have to go through outside vendors for practically everything, which can easily cost lots of $$$$. Casa Romantica, does have a list of preferred vendors from which to choose, so this helps in selecting qualified vendors that you can fit around your budget. Second, they now have a new policy that in order to book the place, you must have already hired your own certified wedding planner (which is a good thing). We already had a wedding planner so it was no big deal. Last, because of the Orange County noise ordinance, events must end by 10:00 PM.
Couples if you are interested, I highly suggest you take a tour of the place and inquire on available dates, as dates quickly fill up. Also, if you are looking to save some money, look into having your event on a weekday or a Friday. We had our event on a Friday and we saved lots of $$$. :)
--BTW: When I first booked our reception venue back in July of 2009, we were dealing with another lady, whose name escapes me at the moment. She was horrible and never returned calls. However, this lady is no longer working there anymore (thank GOD!) and they have someone else, named Noreen and she is WONDERFUL! :) -
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User1703643 Sent on 07/09/20144.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Spectacular venue....ceremony on the patio overlooking the Pacific Ocean, spanish style open courtyard reception area, charming architecture, and style. Our wedding was for apprx 100 people and I think that was the perfect size for this venue. -
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Melissa Sent on 10/10/20124.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
This venue is stunning! The value is great, the view is gorgeous and the staff is wonderful to work with. There are some limitations on what you can do there, but it's a historic site so it makes sense. There's a limited list of caterers that you have to choose from, which was fine because we loved the caterer that we chose! It's also open to the public during the day so my husband and I plan on visiting each anniversary. -
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Christa Sent on 09/04/20174.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Magical....so elegant. It is pricey but if you want a wedding with an ocean backdrop this is the place! -
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Katie Sent on 10/01/20124.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Casa Romantica is such a beautiful place for a wedding!!! We got compliment after compliment about the breathtaking views! I was very happy with our decision, and Brianne was wonderful in helping us prepare for our big day! The ONLY downside to Casa Romantica is the price...the site fees are a bit expensive, considering that the fee does not include any rentals. Overall, we were more than happy to pay it, it was just a bit pricey. This venue is very special and intimate. We loved it! -
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Tracy Sent on 07/17/20143.8 out of 5 rating3.8
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Casa Romantica certainly isn't cheap, but it's easy to see why it's in such high demand. I reserved this for a Saturday in July about a year in advance!
The views and the architecture are simply unparalleled--our guests couldn't stop raving about it, especially those not from the area. We decided last minute to do the cake cutting and the first dances outside on the terrace at sunset--unbelievably gorgeous! The photos from our family and friends are beautiful, and I can't even image what the professional ones will look like once we get those.
Yes, they're not the most responsive team in the world, but if you work with a coordinator (you're required to have one, at least a day-of), they can deal with that frustration for you. I didn't have any major issues, however.
One thing to note for future brides: our head table was a long rectangle along the side of the courtyard, with our backs to the butterfly garden, facing the inside of the courtyard. At the beginning of dinner, the sun was right in our faces and it was unbearable. The caterer was able to get a couple of umbrellas for shade, but you might want to have those ready! -
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Melissa Sent on 11/25/20233.6 out of 5 rating3.6-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 2 out of 5 rating2.0
The venue itself is such a romantic location, we fell in love with it prior to our engagement.
The Casa Romantica it is a beautiful location in the heart of San Clemente. We fell in love with the old Spanish architecture, the outdoor views overlooking the ocean and the SC PIER, the sunsets and the gardens surrounding the whole location. One of the highlights of picking the Casa Romantica was not only the location but that we got paired up with Mikala from Monge Amore on their vendor list. She was absolutely extraordinary and professional one every way! Michelle was also very helpful in guiding us through the process of working through the landslide issues and readjusting our date to still hold our wedding ceremony at our dream location. The bridal suite was wonderful. Highly recommend Casa because of its views and atmosphere. -
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Charissa Sent on 05/19/20113.5 out of 5 rating3.5
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
I hate writing a review for them that is only 3.5/5 but the reality of working with Casa Romantica's staff was this frustrating. The venue itself is unbelievably beautiful! If you are having out of town guests, or love the ocean this site is phenomenal. The fee only is for the site, so this can get overwhelming. They have a list of vendors you have to choose from, and lots of rules they bombard you with. The best choice I made regarding this venue was to use Iva Lee's for catering and Lisa Wagoner knows the site, the rules, and truly Casa Romantica is lucky she caters for them! She answered more questions about the site for me then the for different people that contacted me from the site. I think the site coordinator changed about three times. I had to repeat details because they did not communicate with each other (which gets annoying because they are simply monitoring your planning since nothing is included with them but the access to the space). They were very good though at getting money on time, but the person who collects you site fees does not help with your coordination. -
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Diana Sent on 05/18/20101.6 out of 5 rating1.6
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 4 out of 5 rating4.0
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Flexibility 1 out of 5 rating1.0
The Place is gorgeous! I would have rated it better if they had come thru without a fight to get what they promised! I agree upon a contract and the woman who sold it to me got fired and was replace by two more people by time I got married. Neither one called me back and twice missed scheduled appts. They took away the bride room and almost wouldnt let me get ready there as promised. After many many conversations with my wedding consultant, I eventually got what I paid for... beautiful and amazing! However service was terrible.
fyi..they do not provide any vendors or rentals I knew this going in, you need a consultant to get it done without stress in my opinion. -
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Sara Sent on 12/08/20160.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
As beautiful as this venue is, I'd have to recommend that you avoid this venue for your wedding. First off, they REQUIRE you have a wedding planner. At least they let you know that up front, and we were planning to use one anyway, but it's ridiculous that it's required. Our wedding planner had worked at this venue before and had some fantastic ideas for flowers and decorators using a particular company. We were all set to go and very excited, but then I got an extremely rude call from a woman name Berenika Schmitz at Casa Romantica stating that we were absolutely NOT allowed to use that floral/decorating vendor at Casa Romantica. She hung up on me before I could even ask any questions. I was completely confused, especially because that company had done so many weddings at Casa Romantica before. Whatever happened, there was no reason for this woman to bark at me on the phone, as if I was putting her out. I was flabbergasted when I looked her up by name and found out she is CR's executive director! I have no idea why she called, instead of the contact we had over there for the wedding management, and was astonished that she was so rude and unprofessional.
Casa Romantica - you should remember that brides choosing your venue are shelling out thousands and thousands of dollars to use and support your historic landmark. Treat us with a shred of professionalism and respect! If we hadn't already lined everything up, we would have dropped you as our vendor. I wouldn't recommend this venue to any bride unless you're willing to jump through their hoops, not use the vendors you want, and are willing to get barked at on the phone if you make a mistake. It's an awful lot of money to spend on a venue to be treated as if we are a nuisance and lucky to be on the premises at all. -
Quality of service
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