Casa de Novia Bridal Reviews
Reviews
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4.5 out of 5 rating
4.5
Very good
12 reviews
Recommended by 91% of couples
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.6 out of 5 rating4.6
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Value 4.3 out of 5 rating4.3
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Flexibility 4.6 out of 5 rating4.6
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Ashley Sent on 12/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Walking into Casa de Novia for the first time is a Bride's dream come true! And every single time you walk in the doors after purchasing your gown at Casa de Novia you will continue to have that same feeling. You are in the absolute best hands, around the most kind-hearted people who want nothing more than you to be happy and for you to feel absolutely beautiful. They have the most flexible schedules, are easy to contact, quick to get back to you and are always staying on top of bridal trends to make sure their customers have the absolute best pick! Thank you Casa de Novia for making me feel the most beautiful I have ever felt in my life. "She's a beauty!" -
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Kelly Sent on 06/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing! I tried on dresses all over town and in other states and this was far and away the best experience in every category! I brought in pictures of what I liked and Carmen (the worlds most wonderful sales associate) plucked up a handful of things I never would have tried on and customized them with the help of their brilliant seamstress Maria into my dream dress. I have never felt so lovely, and that's how it should be on your wedding day! Thank you Casa de Novia Team! -
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Ashley Sent on 06/28/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone at CDN were so kind and attentive. I had been to other boutiques and was feeling pretty down about the appointment. As soon as I walked in the door the ladies there were so sweet. And after a couple of dresses, I finally had that "say yes to the dress" moment! Vera Wang worked her magic on that dress and it felt like it was meant for me all along!! -
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User6943825 Sent on 03/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Talk to Sarah at CDN. They have such a beautiful selection and are willing to work around your schedule for fittings. -
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Katerina Sent on 01/29/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience at Casa de Novia, thanks to Carmen! It's not easy trying on dresses that are made for model sizes, and Carmen helped my find the perfect one. -
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User982355 Sent on 10/21/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Casa de Novia has so many beautiful gowns and all the ladies (Luvi, Carmen, Sarah) are wonderful to work with. They really care about their brides and getting to know them. I bought my Monique Lhuillier dress at a trunk show and received a discount. I went back and forth about whether to order a belt at the same time, and Luvi told me not to stress about it and that she would honor the discount if I decided to buy it later. Every time I walked into the store I got a hug and felt extremely comfortable. I even had a black tie event a few months later and realized last minute that my dress needed steaming, in a panic I called, and Carmen had me bring the dress in (which I did not buy there) to her so she could steam it. Experiencing other bridal salons where I was basically treated like cattle passing through, this store is a breath of fresh air. -
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Lindsey Sent on 05/14/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am very petite, and was having a terrible time trying to find a wedding dress. I was so lucky to have made an appointment at Casa de Novia!!! Luvi Wheelock, the owner, has an AMAZING selection of gowns and designers! She is also fabulous at what she does. She was so kind and patient, and had wonderful advice. I choose a strapless Elizabeth Fillmore gown that I was able to try during a trunk sale. When my gown came in months later it fit like a glove! But, as it tends to happens with the stress of a wedding, I had to get alterations often and Luvi and her amazing seamstress were always so flexible with me, and my schedule. Everything about my experience with Luvi and Casa de Novia was spectacular! -
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Sarahbeth Sent on 07/29/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Casa de Novia is without a doubt the best in Houston, if not in the state. Being of the indecisive nature, I went to 6 bridal boutiques in Houston in search of the perfect dress. Casa de Novia happened to be one of the last I tried and I wish it had been the first! The customer service there is incredible. They greet you with a hug and champagne! The decor is out of a magazine it's so lovely. The owner, Luvi, is so dear, she makes you feel right at home with a touch of flair. I worked with her and Carmen on selecting my dress and sash. Luvi had my dress customized by the designer to lower the back, which looked wonderful! I am so in love with my dress! My veil, Carmen had custom made from the designer to fit my style and dress perfectly. The whole experience was truly spectacular. Sarah was a total doll to work with also and was very helpful with scheduling fittings and shipping my gown to Tulsa. Maria, the in-house seamstress, is phenomenal. You know your dress is in great hands with her. Casa de Novia gets 5 + stars from me! Definitely make this a first stop in your wedding gown search. -
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User2478561 Sent on 12/22/20154.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Thanks to Carmen, it was an amazing experience! I really didn't know what I was looking for by Carmen helped me and I hope the dress of my dreams (totally not what I was looking for).... Carmen helped my find the perfect one! -
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User875174 Sent on 07/24/20124.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Go see Carmen at Casa de Novia! She is so friendly and she will work around your schedule for all fittings. I loved my dress and it was so easy working with Carmen -
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Mary Sent on 04/30/20134.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 2 out of 5 rating2.0
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Flexibility 5 out of 5 rating5.0
Luvi is the proverbial man. She is not only fabulous and really cool, but she and her tailor Maria will find you the perfect dress and make it fit your body better than you could have even imagined. Her new store is very fresh and contemporary and has the most amazing gowns. And although she sells mostly only designer dresses, her boutique is very welcoming and is the farthest thing from pretentious. She also guides you while you're trying dresses on. When my mother and I left the first time, we were saying how we at least "liked" every dress I tried on and "loved" most of them. That is pretty incredible that you leave one boutique and would be happy to get married in every single dress you try on. She also got me into my dress and tied my sash on the day of my wedding. It was a no-brainer going with Casa de Novia. It is known for its exceptional service, impeccable selection and welcoming atmosphere. If you are looking for the perfect designer wedding gown, it is THE place. -
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Molly Sent on 06/01/20110.9 out of 5 rating0.9
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Quality of service 0.5 out of 5 rating0.5
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
this was a mess from the first appointment complicated by the fact that I purchased a dress so far from home. In the end I got a beautiful dress and they did compensate for the mistakes made. -
Quality of service
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