Carolina Bridal World of the Triad Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
28 Reviews
95% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.8 out of 5 rating
+15
User photos
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Taylor T. Sent on 08/04/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
10/10 recommend
I had such an amazing experience here! Tammy was absolutely AMAZING. She helped find my perfect dress.I had such an amazing experience here! Tammy was absolutely AMAZING. She helped find my perfect dress. -
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Kathleen M. Sent on 07/17/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Experience
Paige helped me from the beginning to the end of the process. I had felt lost because of not finding anything in my area. I only recently ordered my mother of the groom dress and can’t wait till it arrives. If you are looking for a MOB or MOG dress look no further. Thank you Paige for everything.Paige helped me from the beginning to the end of the process. I had felt lost because of not finding anything in my area. I only recently ordered my mother of the groom dress and can’t wait till it arrives. If you are looking for a MOB or MOG dress look no further. Thank you Paige for everything. -
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Taelor C. Sent on 06/15/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Consultant Review- Tammy
I had the best time finding my perfect dress for my wedding day! Tammy was so sweet, and eased any anxiety I had. I was extremely nervous going into the appointment, but Tammy made me feel extremely comfortable and beautiful. I would 100% recommend going to get your dress from her!I had the best time finding my perfect dress for my wedding day! Tammy was so sweet, and eased any anxiety I had. I was extremely nervous going into the appointment, but Tammy made me feel extremely comfortable and beautiful. I would 100% recommend going to get your dress from her! -
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Sequoia Sent on 10/12/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful MOB Dresses, Incredible Team!
What an amazing experience we had at CBWT! The boutique is so beautiful, the gown selection is extensive and well curated, and the accessories are lovely. My mom was in town from out of state and we drove over an hour to look here for MOB gowns. My mom was definitely nervous it was her 1st time, she’s not usually a girly-dress girl but Trina was incredible. Based off some photos we showed her and through listening intently to my moms likes and dislikes, she pulled a gown that was exactly my moms vision. She was beaming when she put it on. I couldn’t believe we found it on the first try!! Additionally, my mother wasn’t able to be with me when I purchased my gown this summer but they allowed me to try on the sample to show her, it was such a special moment I will forever be grateful for. To all the ladies on the CBWT team, THANK YOU!! Your kindness, expertise, and patience were unforgettable!What an amazing experience we had at CBWT! The boutique is so beautiful, the gown selection is extensive and well curated, and the accessories are lovely. My mom was in town from out of state and we drove over an hour to look here for MOB gowns. My mom was definitely nervous it was her 1st time, she’s not usually a girly-dress girl but Trina was incredible. Based off some photos we showed her and through listening intently to my moms likes and dislikes, she pulled a gown that was exactly my moms vision. She was beaming when she put it on. I couldn’t believe we found it on the first try!! Additionally, my mother wasn’t able to be with me when I purchased my gown this summer but they allowed me to try on the sample to show her, it was such a special moment I will forever be grateful for. To all the ladies on the CBWT team, THANK YOU!! Your kindness, expertise, and patience were unforgettable! -
Quality of service
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Rachel C. Sent on 10/10/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Selection
Great selection of wedding dresses! Loved my dress.Great selection of wedding dresses! Loved my dress. -
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Terry Sent on 10/22/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
beautiful and affordable dress without the compromise
I have wanted a specific dress for the longest time but was too intimidated to say it was “the dress”. I called about a week before I could come in and asked if they had that specific dress, they said they did. A week later I showed up and the lady recognized me from the phone conversation! We tried on a couple of dresses and when it was time, I tried on “the dress” and it was perfect, exactly what I wanted to look like in a dress.I have wanted a specific dress for the longest time but was too intimidated to say it was “the dress”. I called about a week before I could come in and asked if they had that specific dress, they said they did. A week later I showed up and the lady recognized me from the phone conversation! We tried on a couple of dresses and when it was time, I tried on “the dress” and it was perfect, exactly what I wanted to look like in a dress. -
Quality of service
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Victoria P. Sent on 10/12/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly Recommend
The staff made shopping for my dress a breeze!!!!!! I was a bride who hates dresses. They found me the PERFECT dress that I ended up crying in because of how much I LOVED it! They were always happy and nice when I called to check on the status of things. Their professionalism is like none other. I will forever recommend them to anyone who is looking for formal wear and or wedding attire!!!!! The dress was reasonably priced. They also offered several names of seamstresses for myself as well as my girls!The staff made shopping for my dress a breeze!!!!!! I was a bride who hates dresses. They found me the PERFECT dress that I ended up crying in because of how much I LOVED it! They were always happy and nice when I called to check on the status of things. Their professionalism is like none other. I will forever recommend them to anyone who is looking for formal wear and or wedding attire!!!!! The dress was reasonably priced. They also offered several names of seamstresses for myself as well as my girls! -
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Sarah Sent on 06/18/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful Experience!
I was so excited to find THE dress at Carolina Bridal World! The consultants I worked with were very sweet and really took all of my thoughts and considerations to heart when pulling dresses. They listened to me so well that my dress ended up being one they pulled for me! I can't wait to return for fittings and to pick up my dress in the months to come!I was so excited to find THE dress at Carolina Bridal World! The consultants I worked with were very sweet and really took all of my thoughts and considerations to heart when pulling dresses. They listened to me so well that my dress ended up being one they pulled for me! I can't wait to return for fittings and to pick up my dress in the months to come! -
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Meagan O. Sent on 01/11/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely wonderful
The girls at Carolina Bridal World were absolutely wonderful to work with. They have a huge inventory to choose from, and tons of plus-sized options - they helped me find exactly what I envisioned for my special day! They even went above and beyond to put my fears at ease when my dress didn’t come in when planned - they expedited getting the dress pressed in time for my big day as soon as my alterations were finished. I can’t recommend them enough!The girls at Carolina Bridal World were absolutely wonderful to work with. They have a huge inventory to choose from, and tons of plus-sized options - they helped me find exactly what I envisioned for my special day! They even went above and beyond to put my fears at ease when my dress didn’t come in when planned - they expedited getting the dress pressed in time for my big day as soon as my alterations were finished. I can’t recommend them enough! -
Quality of service
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Melinda G. Sent on 10/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing shopping experience
Purchased my dress here and received excellent service from the start to the finish. I loved my dress!! Glad i decided to drive the extra miles to this place. Their inventory and customer service is top notch...Purchased my dress here and received excellent service from the start to the finish. I loved my dress!! Glad i decided to drive the extra miles to this place. Their inventory and customer service is top notch... -
Quality of service
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Sabina Sent on 06/05/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome staff
Loved working with all the girls here! They made wedding dress shopping easy and fun.Loved working with all the girls here! They made wedding dress shopping easy and fun. -
Quality of service
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Megan Sent on 09/10/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful experience
Had the best experience picking out my dress! No stress no pressure they just wanted to make sure it was exactly what i wanted.Had the best experience picking out my dress! No stress no pressure they just wanted to make sure it was exactly what i wanted. -
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Susan Sent on 12/28/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Zero Complaints
CBW was absolutely amazing throughout my buying process. I actually ended up purchasing several different dresses, due to indecisiveness, and each and every time they were all so kind, helpful, reassuring, and did everything they could to ensure my experience was top notch. I have already highly recommended them to several people, and wish that I had a reason to go back and just try more dresses on!!!CBW was absolutely amazing throughout my buying process. I actually ended up purchasing several different dresses, due to indecisiveness, and each and every time they were all so kind, helpful, reassuring, and did everything they could to ensure my experience was top notch. I have already highly recommended them to several people, and wish that I had a reason to go back and just try more dresses on!!! -
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Annette E. Sent on 06/28/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Lovely dresses at a reasonable price
We found my daughter's wedding dress at Carolina Bridal World. No appointment is required and they have numerous consultants ready to help when you arrive. We found many gorgeous dresses in our price range. The consultants listened to the bride, were able to make suggestions, and were not pushy at all! They have a wonderful selection of gowns. They dressing rooms are clean and spacious and they have a beautiful area with podiums, mirrors, and seating for the entourage. All the fun of a fancy shop without the high price tags! Many of our guests said her dress was the most beautiful they had ever seen!We found my daughter's wedding dress at Carolina Bridal World. No appointment is required and they have numerous consultants ready to help when you arrive. We found many gorgeous dresses in our price range. The consultants listened to the bride, were able to make suggestions, and were not pushy at all! They have a wonderful selection of gowns. They dressing rooms are clean and spacious and they have a beautiful area with podiums, mirrors, and seating for the entourage. All the fun of a fancy shop without the high price tags! Many of our guests said her dress was the most beautiful they had ever seen! -
Quality of service
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Shanda Sent on 03/09/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful dress selections
I purchased a beautiful wedding dress from Carolina Bridal World in Burlington, NC. The staff was amazing and very helpful in helping me with my selections. Once my dress was ordered, it came in as expected! It was beautiful!I purchased a beautiful wedding dress from Carolina Bridal World in Burlington, NC. The staff was amazing and very helpful in helping me with my selections. Once my dress was ordered, it came in as expected! It was beautiful! -
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Amy Sent on 06/02/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This was my first stop in my wedding dress search, and it was a wonderful experience! My mom and I went on a Monday, and we were the only people in the store most of the time. Tina was amazing!! I didn’t have a clear idea of what I wanted, or what would look good on me, and let me try on pretty much every dress that would fit me in the store. There was also absolutely no pressure to buy anything either, as Tina understood that I was just starting my search. I can’t recommend this store highly enough for great customer service, plus the dressing rooms are huge!This was my first stop in my wedding dress search, and it was a wonderful experience! My mom and I went on a Monday, and we were the only people in the store most of the time. Tina was amazing!! I didn’t have a clear idea of what I wanted, or what would look good on me, and let me try on pretty much every dress that would fit me in the store. There was also absolutely no pressure to buy anything either, as Tina understood that I was just starting my search. I can’t recommend this store highly enough for great customer service, plus the dressing rooms are huge! -
Quality of service
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Jennifer M. Sent on 11/05/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Bridal Store
I highly recommend Carolina Bridal World of the Triad. I went to two places prior to going here and neither one of them can come close to the experience I had at Carolina Bridal World. They have an amazing selection of gowns in lots of sizes. They have very friendly staff that are eager to help you find the perfect dress. No appointment is needed and they have plenty of fitting rooms and mirrors. I found the dress of my dreams here and could not imagine wearing anything else on my wedding day.I highly recommend Carolina Bridal World of the Triad. I went to two places prior to going here and neither one of them can come close to the experience I had at Carolina Bridal World. They have an amazing selection of gowns in lots of sizes. They have very friendly staff that are eager to help you find the perfect dress. No appointment is needed and they have plenty of fitting rooms and mirrors. I found the dress of my dreams here and could not imagine wearing anything else on my wedding day. -
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Jacob Sent on 09/09/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This company was so easy to work with, listened to all my concerns and tailored my dress to fit all my interests. Everything came in well on time, and I got exactly what I wanted for my wedding day! Highly recommend.This company was so easy to work with, listened to all my concerns and tailored my dress to fit all my interests. Everything came in well on time, and I got exactly what I wanted for my wedding day! Highly recommend. -
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Dana Sent on 11/14/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
First, the store is beautiful, big and clean. We went on a Thursday evening and basically had the store to ourselves. All 5 stars go Ms. Wanda! I had been to a few stores before this one and hands down she is the reason I bought my dress. She knows bridal, her stock, bodytypes...she listened to what I liked and didn't liked and taught me about bridal. She was exactly what I needed to help me find my dress. Experience goes a long way.First, the store is beautiful, big and clean. We went on a Thursday evening and basically had the store to ourselves. All 5 stars go Ms. Wanda! I had been to a few stores before this one and hands down she is the reason I bought my dress. She knows bridal, her stock, bodytypes...she listened to what I liked and didn't liked and taught me about bridal. She was exactly what I needed to help me find my dress. Experience goes a long way. -
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Sarah Sent on 02/08/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Visited the new Burlington location and I honestly could not be happier with my decision. I was hesitant about the "walk-ins welcomed" atmosphere but I have NEVER received the excellent customer service like I did here at CBW. I visited five different stores and boutiques around the triad and RTP area and their customer service was mediocre at best. Not only was I thoroughly catered to, but all of the staff made my entourage and I feel very welcome and at home. I was so impressed that I will be getting my bridesmaids dresses from here and the groomers will be renting their tuxedos from here as well. The ultimate one stop shop. Do not pass up this bridal salon- you will not be disappointed!Visited the new Burlington location and I honestly could not be happier with my decision. I was hesitant about the "walk-ins welcomed" atmosphere but I have NEVER received the excellent customer service like I did here at CBW. I visited five different stores and boutiques around the triad and RTP area and their customer service was mediocre at best. Not only was I thoroughly catered to, but all of the staff made my entourage and I feel very welcome and at home. I was so impressed that I will be getting my bridesmaids dresses from here and the groomers will be renting their tuxedos from here as well. The ultimate one stop shop. Do not pass up this bridal salon- you will not be disappointed! -
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Heather Sent on 06/29/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved working with them! I ended up getting my dress as well as all of my bridesmaids dresses here. I really loved their customer service and the staff there! They helped me pick out dresses and helped me while I tried on a ton!I loved working with them! I ended up getting my dress as well as all of my bridesmaids dresses here. I really loved their customer service and the staff there! They helped me pick out dresses and helped me while I tried on a ton! -
Quality of service
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Janice R. Sent on 02/05/20234.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent Service to Buy Wedding Dress
We were so blessed in our first time shopping for a wedding dress. Ashley was our assistant. She was personable, knowledgeable, and so very helpful. The perfect dress was found! The process was easy and we will go back for dresses for the rest of our party. They even rent tuxes. We experienced a celebratory day with pictures, mimosas, and joy! Thank you!We were so blessed in our first time shopping for a wedding dress. Ashley was our assistant. She was personable, knowledgeable, and so very helpful. The perfect dress was found! The process was easy and we will go back for dresses for the rest of our party. They even rent tuxes. We experienced a celebratory day with pictures, mimosas, and joy! Thank you! -
Quality of service
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Casey Sent on 10/29/20194.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Dream Dress
I was able to try on a wide variety of dresses. I kept switching between two to finally decide. They were very happy to help me find my dream dress. My consultant even found a floor manager who was very knowledgeable in the style I was going for to help find other options.
I was able to try on a wide variety of dresses. I kept switching between two to finally decide. They were very happy to help me find my dream dress. My consultant even found a floor manager who was very knowledgeable in the style I was going for to help find other options.
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Quality of service
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Michelle W. Sent on 11/24/20184.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Willing to keep at it until they find the perfect dress!
Carolina Bridal World was the only bridal shop my daughter visited. They spent two hours with her, trying dress after dress to find exactly what she wanted. When they found a dress with the perfect lace skirt they knew they were onto something, but unfortunately it was strapless, which was a definite no. They managed to find a lace jacket that matched beautifully with the dress - that and some magic from the seamstress and she had the dress of her dreams!Carolina Bridal World was the only bridal shop my daughter visited. They spent two hours with her, trying dress after dress to find exactly what she wanted. When they found a dress with the perfect lace skirt they knew they were onto something, but unfortunately it was strapless, which was a definite no. They managed to find a lace jacket that matched beautifully with the dress - that and some magic from the seamstress and she had the dress of her dreams! -
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Laura Sent on 06/11/20194.4 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great shopping experience
My wedding dress shopping experience was amazing. I had the best consultant who made me feel so special. The follow up to let me know my dress was in was poor. I had to call to check on the status only to find out my dress had been in for over a month. This put me behind getting alterations done to say the least.My wedding dress shopping experience was amazing. I had the best consultant who made me feel so special. The follow up to let me know my dress was in was poor. I had to call to check on the status only to find out my dress had been in for over a month. This put me behind getting alterations done to say the least. -
Quality of service