Capital City Cakes Reviews
Reviews
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.7 out of 5 rating4.7
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Value 4.8 out of 5 rating4.8
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Flexibility 4.7 out of 5 rating4.7
Awards
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Madeline Sent on 06/02/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional, beautiful, and delicious for our wedding!
Capital city cakes was amazing to work with! Their customer service was fast and so professional and kind! Our cake was delivered to our venue without any issues and the cake was everything we dreamed of and tasted delicious!!Capital City Cakes's reply:
Thank you, Madeline! We are honored to have been your cake bakers. We are so glad you and your guests loved your beautiful cake. God Bless you both with many sweet celebrations ahead!! -
Quality of service
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Madison Sent on 05/28/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Wedding Cake
CCC was great! We were able to do a tasting via cupcakes since we were only in town for a day. All of the cakes were amazing but we settled on a two-tiered scraped marble cake and raspberry swirl cake. Both were incredible! We had nothing but high praise from all who got a slice. Also, the top tier (the raspberry) has kept beautifully through all the travel to and from the venue and after to our honeymoon. Highly recommend for any wedding! -
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Kristyn Sent on 03/24/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious Cake
Capital City Cakes has the best cake in the area! We tried at least 5 local cake vendors and their cake was easily the most flavorful and moist with the perfect buttercream! They have a lot of unique flavors....our guests absolutely loved the snickerdoodle! We did a simple cake which turned out beautiful and thought it was great value for the cake.Capital City Cakes's reply:
Thank you Kristyn for this awesome review and more importantly for trusting us with your cake and allowing us to be a small part of your special day. We are so happy that you and your guests were so pleased. Best always and many more sweet occasions ahead!!!
Sue and Gary, Owners CCC -
Quality of service
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Abby Sent on 09/19/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easy process, beautiful cakes, fair pricing
My husband and I LOVED our wedding cake!! All the staff at Capital City were receptive, friendly, and flexible. They even worked with us on a last minute delivery time change for the wedding day. Cake tasting and ordering was easy. Thank you! -
Quality of service
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Sarah Sent on 10/13/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Really good!
Had a double sided spinning cake and it turned out just beyond amazing!! -
Quality of service
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Morgan Sent on 07/06/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great! Such a fun awesome tasty cake
All around amazing work. They were very and wanted to see my dream become a realityCapital City Cakes's reply:
Thank you Morgan. We were so honored that you chose us to make your cake!!! Much love always, CCC family -
Quality of service
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Heidi Sent on 03/26/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome cake!
With one visit and a couple phone calls I ended up with the best cake I have ever tasted, and the best looking cake I have ever seen! They matched our colors perfectly. A perk is we don't have to go through the traditional freezing of the cake topper, as they will make a fresh one for our 1-year anniversary! So many compliments on the cake!!Capital City Cakes's reply:
Ah! Thank you Heidi and Mike. We loved making your cake and thank you for allowing us to be a part of your beautiful day!!! Love, Blessings and many sweet celebrations ahead!!
Sue and CCC Team -
Quality of service
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Jackie Sent on 12/28/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Cake Ever!
Capital city went above and beyond to create our wedding cake and cupcakes. The flavors were absolutely amazing! Do not sleep on the snickerdoodle!!! It is the best cake we have ever tasted. We opted on a small two-tier cake for us to cut and cupcakes for our guests. All of our guests raved about the cake and we didn't have any left! We will always recommend our local Grove City bakery Capital City Cakes! -
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Kaylea Sent on 10/15/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Cake
I wanted a unique cake summarizing my marriage with my husband for military service and law enforcement. We were given a cake that had an American flag draped along the side and a thin blue line around the square! It met my expectations and more! -
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Tay C. Sent on 09/26/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stress free experience
I will definitely use Capital City Cakes in the future. The staff was
very pleasant to work with and offered suggestions when my husband and I could not decide on certain details. They designed our wedding cake exactly how we pictured, and the flavors were amazing! The cake tasting was a great experience to narrow down the flavors we wanted. I ordered a groom's cake with a video game theme that turned out perfect, and my husband was quite surprised. From the initial meeting all the way up to delivery, we are glad we trusted Capital City Cakes for our special day!Capital City Cakes's reply:
Thank you so much Taylor for letting us be a part of your big day and for your kind words. We really appreciate you. Best wishes and many blessings. Sue -
Quality of service
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Amanda Sent on 09/24/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Wedding Cake EVER!
I ordered my wedding cake from Capital City Cakes. It turned out beautiful and was exactly what I wanted. They setup a tasting and design meeting with the designer/baker. They have many cakes in their shop to look at. They also have pictures and they can do anything you want. When I walked in I saw a gorgeous 6 tier cake. I loved how it was decorated and that is the exact cake I choose. They can add any decorations and toppers you want and you just need to bring in a color sample for them to match your wedding colors. They even provide boxes for extra cake AND a year after your wedding you can come back in and they will give you a new piece of cake to celebrate the day. They deliver the cake to your venue at the time that you choose and you can rent a cake stand from them for a reasonable price. The cake was absolutely stunning and delicious. I would recommend them for wedding cakes or any event.
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Quality of service
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Marjorie Sent on 09/23/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tragedy Averted....
I cannot say enough good things about Capital City Cakes! My original Baker dropped out on me 3 days before the wedding. I knew that I was in real trouble getting a cake that quickly. I called Capital City Cakes and the lady on the phone was very reassuring and put me at ease. I didn't see the cake until the wedding reception and almost cried when I saw it. It was absolutely beautiful! And the cake was so moist and delicious I was amazed! I would definitely recommend Capital City Cakes to anyone and everyone no matter what the occasion. I know that I will be buying all of my cakes from them from now onCapital City Cakes's reply:
Thank you so much Marjorie! What a beautiful review. So happy we could step in and help out on your special day. Love and blessings, Sue, Owner -
Quality of service
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Kati Sent on 09/16/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best service and quality of wedding cake I have ever had.
Without a doubt the best wedding cake I have ever had. Capital City Cakes made my pinterest cake dreams a reality, and it was so nice that our cake tasted just as good at it looked :) My husband who doesn't even like cake much has still been raving about how good our cake was. We also get a complimentary anniversary cake so we didn't have to freeze the top layer. We would absolutely recommend getting your wedding cake from CCC, and we are so glad we chose them to make our day a little sweeter :) -
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Rebecca Sent on 09/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tastes as wonderful as it looks!
These guys are awesome. My favorite bakery in the Columbus area since I’ve moved here from Northeast Ohio. Had 3 flavors in this cake. Each flavor was noticeable and not too sweet. Our guests loved it calling it “top shelf cake!” Wonderful work, guys!Capital City Cakes's reply:
Thank you so much Rebecca!!! It was our pleasure and honor making your cake and being part of your special day. Many blessings for a long and happy life together. -
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Lindsay Sent on 07/01/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!!
Our dessert table looked absolutely stunning and the guests were raving about how delicious everything was! Capital City Cakes truly made our vision for our wedding cake come true! From the consultation to delivery day off, we couldn’t have been more pleased! Thank you! -
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Caitlin Sent on 10/30/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience and delicious cake!
We had a great experience with Capital City Cakes. The cake turned out just as expected and was delicious! The process for tasting and selecting flavors and design was also really fun. Highly recommend!Capital City Cakes's reply:
Thank you so much Caitlin!! We really appreciate the awesome review. Thank you for letting us be a part of your beautiful wedding. Blessings and best wishes for many, many more happy celebrations.
Always,
Sue and Gary -
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Chelsea Sent on 07/31/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding cake and cupcakes turned out absolutely beautiful! They were able to take my Pinterest picture into a reality, and it was exactly what I imagined! The flavors were absolutely delicious, and we received so many compliments on them! -
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Matt Sent on 07/17/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake came out exactly as we had envisioned. Everything tasted excellent and they were fairly priced. Truly no complaints.Capital City Cakes's reply:
Thank you Matt! And thank you for choosing us to be a part of your special day. We wish you both many blessings and a long and happy life together.
Sincerely, Sue and Gary and CCC team -
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Alyssa Sent on 07/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This place was amazing!!! Our cake was beautiful and absolutely delicious! I HIGHLY recommend! And to top it off, they make you a free cake for your one year wedding anniversary! -
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Abigail Sent on 12/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We are so happy we chose Capital City to do our wedding cake in September. They were so easy to work with and made my vision come alive. Not only are there prices great the taste of the cake is absolutely amazing. My now husband is not a fan of cake in general, but he couldn't stop raving about the taste. We can't wait to get our one year anniversary cake next year! We also got macarons for our cookie table and they were gone so quickly I didn't even get one. Everyone was raving about everything. I highly recommend Capital City Cakes for all your events!-
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+3 photos
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Quality of service
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Kristin Sent on 11/08/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Capital City Cakes did a fantastic job on my wedding cake! The cake was beautiful and the flavors were delicious! They were so nice to work with and were reasonably priced. I highly recommend Capital City Cakes! -
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Chris Sent on 09/23/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Capital City Cakes made the most beautiful cake for my daughter's wedding. It was exactly what she envisioned. It was also absolutely delicious. Everyone at the wedding was raving about the cake and asking me where we got it. They were so nice to work with and have so many flavors to choose from. Don't hesitate to use them for your wedding, birthday or anytime you want delicious cakes. -
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Chastity Sent on 08/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome overall!! Cake was beautiful!! Got many compliments from our guests!! Would recommend to anyone!! -
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Tom Sent on 11/14/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding cake was delicious and beautiful! Thanks, Capital City Cakes! -
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Jim Sent on 09/27/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Capital city did a "naked" cake for our wedding. It was beautiful! My wife absolutely loved it and it tasted great as well! -
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Beverly Sent on 07/24/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a wonderful experience with Capital City Cakes. Gary worked with my husband and I to find our perfect cake. It looked and tasted amazing. They even worked around our schedule for picking up the cake. We definitely recommend them.
Mark and Beverly -
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Kaitie Sent on 06/29/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I were incredibly satisfied with our wedding cake and groom's cake. Each flavor and layer of the cake was beautifully executed and delicious. We met with the owners a few days before our wedding to go over the details of everything we wanted and we couldn't have been more satisfied. When we saw our cake at the reception, we were blown away with excitement. The owners are professional, friendly were wonderful to work with! -
Quality of service
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User2618127 Sent on 05/23/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Capital city cake did a great job. They were very patient with us even when we were making chabges. -
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Ashley Sent on 05/02/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband & I were extremely pleased with our service from Capital City Cakes. Everyone we worked with was very friendly & professional. The #1 asked question from our guests was where we got our cake- everyone loved not only the design but the flavor as well!! -
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Jessica Sent on 11/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was unhappy with the cake that I had originally ordered through another vendor so I was checking around a few places about 2 weeks out from my wedding to see who could put my vision on my wedding cake, and Capital City Cakes did just that. I was from out of state, so they took all of my ideas over my phone consultation as well as an image I drew and pictures I showed of what I wanted. My cake turned out exactly how I wanted, and the taste was amazing. The price was also extremely affordable compared to other places. The hard work and effort they put into the cake shows.Capital City Cakes's reply:
Jessica,
We are so happy that you were happy with your cake! We do our best to make your dream a reality. We wish you and your new husband the very best in the future! -
Quality of service
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Erin Sent on 11/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Capital City Cakes did an amazing job on our cake. We did an nontraditional style of cake. the first layer was the Gotham city outline, second was the tree of gondor from lord of the rings, the third layer was the tardis from Dr. who and the top was the emblem from legend of Zelda. They perfectly captured each layers theme. As for the taste, they are phenomenal. We had snickerdoodle, cookies and cream, buckeye, and carrot. Everybody raved about our cakes both the outside and inside! You can't go wrong with Capital City Cakes. -
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Somer Sent on 09/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We loved the cakes and cupcakes provided by Capital City for our 9/5/15 reception. We opted for an assortment of cupcakes and a 2 tier cake so we could have flavor variety and to compliment the ice cream sundae bar we knew we wanted. The groom and I were so busy having a great time during the reception we didn't even have any! The Pinnacle was awesome and put the cake in the cooler for us so we were able to "cut the cake" two days later and it was AMAZING! Still looked great, moist and delicious. Can't wait to get our anniversary replica next year :) We've now used Cap City for our daughter's 1st birthday cake/cookies and my graduation cupcakes. We are so happy to have found a bakery that we will use to celebrate our family's special occasions. -
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Tabitha Sent on 09/13/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had an awful request of having my cake travel 100 miles and it made it in one piece, looking and tasting exactly how I asked for it to. The price, especially for the beauty and wonderful flavor Capital City provides, was extremely reasonable and the delivery fee was worth it. Loved working with them and am looking forward to our anniversary cake. -
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User1986802 Sent on 08/18/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I used them for our wedding cake. We had 200 guests and wanted a 4-tier round 14inch cake. I gave them a picture of what we wanted and they replicated it to a "T". It was PERFECT. We received countless compliments on our cake's flavor and appearance. Reasonably pirced, and they did everything I asked. HIGHLY recommend Capital City Cakes! -
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Courtney Sent on 07/01/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
CSC was super easy to work with and we got exactly what we wanted! We got a small two tiered cake and then two sheet cakes to serve. They make beautiful cakes with even better flavors! -
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Thomas Sent on 06/04/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What we got and what we paid for were two different thing (I say this in a good way). From all of the other places we looked at they by far were the best priced place we found. The snickerdoodle cake we chose was delicious, We can't wait to eat some more of it in a year. -
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Jessica Sent on 01/15/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Capital City Cakes provided our wedding cake. We had a unique vision for our cake and it was exactly as we had described/wanted. We received many compliments on not only the style of our cake but the delicious flavors of our cake (Chocolate, Pineapple and Carrot Cake (my husbands favorite)). Very easy to work with the folks from Capital City Cakes! -
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Justine Sent on 10/24/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious and beautiful cake for a fantastic price! What's not to love? Our cake was gorgeous, and (although we only got a bite of it) it tasted wonderful. Our guests loved it! Sue and her husband were also super easy to work with. We literally had no problems.Capital City Cakes's reply:
Thank you Justine for allowing us to be a part of you big day. We really appreiate you taking the time to let other brides know about us and our service. Thanks again and we wish you both many happy years together.
~ Sue -
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Brandi Sent on 06/18/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Capital City did a great job with our wedding cake. They even delivered and set up on a Sunday. Very professional! I highly recommend. -
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Brianne Sent on 01/29/20164.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
We just put our deposit down last night. The tasting was amazing. Sue was very friendly and very attentive. My fiance had specific designs in mind and she went an put something together quickly to make sure we were all on the same page. Excellent customer service so far! -
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User1684098 Sent on 06/29/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Our cake not only looked good, it tasted even better! -
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User1275632 Sent on 08/06/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
I absolutely love Capital City cakes. The cake was amazing. I usually am not a fan of fondant but there's is delicious. Def need to check them out and do a cake tasting! They customized my cake for me and called me before they finalized everything. Very professional -
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Natalie Sent on 09/28/20224.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience
Loved the cake the made for us! -
Quality of service
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Cindy Sent on 10/16/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just perfect!
Capital City Cakes provided the wedding cake and dessert table for our "new" daughter and son's wedding this past weekend. It was perfect - the cake tasted wonderful and the desserts were a big hit. I watched Jenny place the fresh flowers on the cake, and her attention to detail went above and beyond. For the dessert table we had mini cupcakes, cannolis, buckeyes and cake pops. The guests raved about all of the sweet treats. Thank you Capital City Cakes!Capital City Cakes's reply:
Thank you Cindy! We were delighted to make your son's and new daughter's cake. Jenni is passionate about her brides and she makes sure everything is perfect. I will send her your review. She will be thrilled that her efforts, and those of our entire team, added so much joy to your family's day. Thank you for letting the weddingwire couple's know of your satisfaction. Blessings, Sue, Owner/Cake Artist. -
Quality of service
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Fisher Sent on 10/14/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
We found our cake baker thru a wedding show. There were hundreds of vendors at the show and this is the only cake bakers that were honest, not pushy, and seriously had the best cake flavors, every single bite was delicious! It was moist, held together, looked perfect, not too sweet, the icing was light and fluffy, with no sugary grits. They are a family owned business and it shows! These people know how to work together, are so professional and organized. They are just as wonderful as their treats! They will help you figure out how many tiers of cake you need, allow you a cake tasting, will hand sketch your cake design, and even bake you a fresh top tier for you to enjoy on your one year wedding anniversary! They can deliver it right to your venue and set it up for you! Every one of our guests raved about the cake and even had more then on piece because they loved every flavor! We had a fairly big cake, 6 tiers with four different flavors! We got married 9/23/17 and wanted our cake flavors to match the fall season. We had butter pecan, snicker doodle, butterscotch, and peanut butter, literally every single flavor was fantastic and at the end of the night we had no cake left, so we are really looking forward to that one year wedding anniversary freshly baked cake! Pick these bakers you will not regret it! -
Quality of service
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Andrea Sent on 09/27/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake was delicious! The almond butter cake and icing is great! Definitely reccommend! :) -
Quality of service
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Kalista Sent on 11/20/20164.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Beautiful cake, and absolutely delicious!! -
Quality of service
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Antoinette Sent on 07/24/20184.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious,Delicious, Delicious! Their cakes are so flavorful AND beautifully decorated. We decided on a small cake (6” on top of 8”) with cupcakes. I don’t like fondant so I ordered a buttercream cake. It held up great during the ceremony and was decorated better than what I could have envisioned. Our guest loved the cupcakes and the cake. The lemon cake was my favorite. -
Quality of service
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Alyson Sent on 10/11/20214 out of 5 rating4.0-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Overall a good experience
We had a pretty good experience with Capital City Cakes. I’ll start with the pros: Our cake tasting experience was amazing and they have a lot of fun flavors to choose from! We recommend the cookies and cream. They also easily accommodated our gluten free guests. We had many compliments on our cake’s taste and appearance. Cons. We were a little disappointed in the communication or lack thereof following our final invoice payment. I had trouble finalizing details with them by phone and email, and getting answers to my questions. 5 days before the wedding we finally got a call that our cake we paid for, that we were told served up to 150, would only serve 35 people. I was up charged for the fix, which was disappointing, but they were able to modify the cake to serve all our guests. We also had to change our cake stand last minute due to them adding a third layer to resolve this issue, as the original one I was to rent would not fit the new cake size. -
Quality of service
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Cassie Sent on 11/13/20163 out of 5 rating3.0
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Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 3 out of 5 rating3.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
Bang for your buck: 10/10
Quality: 10/10
Service: 7/10
Ambiance/Location: 9/10
Overall: 9/10
We used Capital City Cakes for our wedding on 10/17/16. I was encouraged when I called to schedule our consultation as the woman on the phone was energetic and friendly. However, at our tasting, the service was less enthusiastic. Not bad, but it didn't seem as if they were truly excited for our business.
We chose to go ahead with ordering our cake due to taste and cost. We loved the pumpkin and pecan pie flavored layers.
We once again found the service to be less than desirable when we went to drop off decorations for our cake two days before our wedding. The employee at the counter had no idea about answers to our questions, but rather than verify, assured us of answers, but upon pressing to speak to someone else, we found that employee had misinformed us. Had we not pressed, we would not have had important information relative to the process for the day of our wedding.
Finally, when we saw our cake, we realized they didn't execute the decor of the top layer as we had requested. While that was pretty disappointing, the cake tasted phenomenal, and the pricing came in so far under that of other bakeries in the area, we were overall satisfied and would recommend them. -
Quality of service
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Emily Sent on 08/07/20161.8 out of 5 rating1.8
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Quality of service 1 out of 5 rating1.0
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Average response time 1.5 out of 5 rating1.5
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Professionalism 1.5 out of 5 rating1.5
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Value 2 out of 5 rating2.0
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Flexibility 3 out of 5 rating3.0
Though it could have been worse, I was very disappointed with my husband and I's wedding cake in July. We had a good tasting and from the beginning, we were clear we wanted a Confetti Cake with the sprinkles inside to match our wedding colors and then fondant circles in the wedding colors cascading down the side. Our wedding cake did not look like the sketch and had small sprinkles down the side instead of the fondant circles we discussed in the consultation (though the sprinkles were in our wedding colors). In addition, there was hardly any “confetti” sprinkles on the inside of the cake slices and I doubt any of our guests picked up that it was a confetti cake unless they were told. It is a shame since our wedding theme and decor was driven from the confetti cake theme and included circles in all of the decor and logo as well as in many details around the venue (including the personalized M&Ms served with the cake). The gray sprinkles on the side of the cake were also a floral shape which did not match any of the wedding decor at all and didn't match the rest of the sprinkles. I had been in contact with Sue prior to the wedding and thought we were on the same page but unfortunately not. A cake is a major part of the wedding and I am incredibly happy with all the other wedding details and the cake was fine, but not great as I had imagined.
They did deliver the cake later in the day than originally discussed so that was accommodating and a positive. Guests commented the cake was tasty, so in terms of taste it was good, but not in design execution. In expressing our sentiment with the cake, we were also promised a return phone call via email which never happened as well. -
Quality of service
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User2493491 Sent on 01/04/20161.2 out of 5 rating1.2
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
These people are horrible! I have never been so unhappy =( I spent $1100 on my wedding cake and it was not close to my design at all. Sue was very rude and not helpful. -
Quality of service
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Jones Sent on 05/12/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Bad customer service
The cakes may be good, but customer service stinks! If I could give 0 stars I would! -
Quality of service
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