Cape Destinations Reviews
Reviews
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.6 out of 5 rating4.6
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Value 4.5 out of 5 rating4.5
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Flexibility 4.7 out of 5 rating4.7
Awards
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Featured
Joelle Sent on 06/13/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 would recommend!
Cape Destinations was the best! They made the process super simple and were extremely helpful. Everything went according to schedule and was on time/efficient. -
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Holly Sent on 02/09/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Always a pleasure
Drivers are prompt, pleasant, and very professional. Vehicles are clean and comfortable. The only service I’ll use for transportation to and from the airport. -
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James Sent on 08/30/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great & Reliable!
Cape Destinations was fabulous to work with for our wedding day! We had rented their Lolly Trolley, Mercedes Sprinter, Motor Coach Buses, and Mid-Size Bus and guests were really happy to have the provided transportation. Cape Destinations were great to work with leading up to the wedding with planning the timeline for transportation and they have you fill out a Google Form with all your detailed info. They were great to communicate with over email and would help you plan out appropriate pickup and drop-off times. Day of the wedding they were prompt and guests were really impressed by their vehicles, especially with how they had air conditioning! The Lolly Trolley was beautiful and great for transporting our wedding party and the Mercedes Sprinter was great for transporting family! We are so happy we went with Cape Destinations as they are very reliable and their vehicles worked out wonderfully for our guests!
Photos taken by Kelly Dillon Photography | www.kellydillonphoto.com
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Kasey Sent on 08/12/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection!
The trolley on our wedding day was a perfect touch! Michelle was the driver, and she was incredible. She made multiple trips from our Airbnb’s to the Church, and then from the Church to the venue. After the Church ceremony, she had champagne ready for the wedding party! 10/10 recommend. -
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Abby Sent on 07/26/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent!!!
We had an excellent experience with Cape Cod Destinations. We booked the trolley, and three school buses for our guests as hotel locations in Dennis Port and Yarmouth Port. Cape Cod Destinations was easy to communicate with and everything went smoothly. The drivers were extremely kind to us and all of our guests. Highly recommend! -
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Samantha Sent on 07/24/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome experience for a bachelorette party, bachelor party, or wedding party!
We hired the Funk Bus to take us to and from the Beachcomber for my sister's bachelorette party. It was so much fun! Eddy, our driver, was awesome and really helpful - he loaded and unloaded the bus for us, he avoiding traffic whenever possible, and he was easily accessible via text all day and very timely. Booking with the company was easy -- they are communicative, reliable, and straightforward! -
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Mackenzie Sent on 07/07/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
School bus & coach bus for June wedding on Cape Cod
It was a pleasure working with Cape Destinations for my June wedding on the Cape. Karen was very responsive, payment schedule was very easy to complete, and I was able to add on a second bus very easily as it got closer to my wedding. The shuttles were clean and on time for all shuttling services during the wedding! I’d recommend working with Cape Destinations :) -
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Samantha Sent on 12/06/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Bus Service for Our Wedding
We worked with Cape Destinations for our wedding at Wequassett Resort this past November and they were amazing to work with! Their wedding contact, Brittany, was so helpful in answering all of our questions and making sure everything in our planning sheet was correct. The buses picked up/dropped off on time and in the right locations and our guests said the rides both ways went very smoothly. The bus even made an extra trip for us to pick up guests who had missed the original pick up time. We would highly recommend Cape Destinations for any couples getting married on/near the Cape! -
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Emily Sent on 09/18/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection and Professionalism
We rented a Lolley Trolley and a School Bus for transportation for our wedding. The trolley driver, David, was so kind and allowed us to have so much fun as we were driving around between our wedding and reception. Cape Destinations was very flexible and catered to all of our requests, including weather-related concerns. -
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Kate Sent on 07/08/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience with Cape Destinations!
Cape Destinations was so easy and professional to work with for our wedding! They were communicative and timely, making our wedding day logistics a breeze. -
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Christina Sent on 12/28/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience with Cape Destinations!
Cape Destinations was great! Their wedding coordinator really made the process easy, especially when you don't know what to expect. We were able to fill out a form that made the coordination seamless. We rented the trolley for the wedding party and a school bus for our guests. Everyone loved having transportation to and from our venue! -
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Emma Sent on 10/14/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Trolley and Bus Services
We used Cape Destinations Trolley and Bus services for our wedding and had an incredible experience. Brittany was great to work with from a planning standpoint and helped us with all of our questions to make sure we had our logistics perfectly planned. Our Trolley driver (Tim) was so helpful - on a rainy wedding day he went above and beyond to help with umbrella set ups for our bridal party as we moved between locations!! -
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Steph Sent on 06/18/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such a fun, easy addition to our day!
We didn’t think that our transportation would have been one of the more memorable vendors from our day, but it worked out great that they were! We had to postpone due to Covid, and they were so easy to work with in moving our schedule around. We also had to add a second bus because we added a second hotel, and they seamlessly made the schedule change. The buses for our guests worked out perfectly and the drivers were actually so fun and friendly- Bobby was dancing with us on the way home! Even better than the guest transportation was our trolley! Our trolley driver (I wish I could remember his name but I was so nervous for the ceremony when he introduced himself I think I blacked it out) was so fun and easy going, and made the trip memorable. He had the trolley ready with coolers of water and champagne, and was blasting our music for the most fun ride. We had such a great time and everyone says the trolley ride was one of their favorite parts of the afternoon! -
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Caitlin Sent on 10/13/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!!!
We HIGHLY recommend working with Cape Destinations for any transportation needs during a wedding weekend. They were easy to communicate with and very organized. They helped us shuttle guests to and from our welcome event to a nearby public parking lot the day before our wedding. On the day of our wedding, they provided school busses to bring guests straight from our venue to the afterparty and helped us create bus routes to safely drop off our guests from the afterparty to their lodging for the weekend, which included multiple stops for each bus. They executed everything perfectly and our guests (and us) were extremely grateful. They were completely professional and the drivers were very patient and kind. We couldn’t be more thankful for their help throughout our entire weekend. -
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Marie Sent on 08/02/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you Cape Destinations!!
We used Cape Code Destinations for our Harwich Port wedding. Cape Destinations was very easy to work with, responsive, arrived on time with clean coach buses, the drivers were very professional and friendly and made sure our guests arrived to and from our venue safety and safety. -
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Kristy Sent on 06/07/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Above & Beyond
So grateful I chose this company for my wedding. I have had to make many changes to my wedding because of the virus and every single time I called I got everything I needed including consideration and kindness for the difficulty of planning a wedding during a pandemic. To find a company willing to work with me and my fiancé the way they have has truly made such a difference. It’s important to have vendors you can trust! Cape Destinations is one of the great ones! -
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Brooke Sent on 12/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A great experience!
We used Cape Destinations for our rehearsal dinner and wedding day! They were so easy to work with; especially since we had a tricky street that was narrow and rugged. They did test drives and reassured us that we could figure out how to pick up and drop off all the guests safely. The driver even came back at the end of the night an extra time to make sure they got everyone that needed to get back to their hotels! We thoroughly enjoyed our experience with Cape Destinations and would highly recommend them! -
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Sari Sent on 10/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Super service! We use Cape Cod Destinations for a few events during our wedding weekend in September in Hyannis and Mashpee. They were super easy to work with – very responsive and professional. Every driver was on time and there were absolutely no problems at all. Highly recommended! -
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Kaitlyn Sent on 09/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We rented a school bus from Cape Destinations to take our wedding guests from our reception to our after party. The driver was on time and friendly and the bus was clean. Everyone was easy to work with and readily available to answer questions -
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Julie Sent on 12/13/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect perfect perfect! Everyone in the wedding said the trolley made the day for them! It was so cool to do the first look in front of the Trolley then take pictures by it before our drive to the church- 3 hours was a perfect amount of time to do everything we needed since we were basically taking a couple pictures before then taking it to the church and back. The driver was prompt and the communication was great between us and the company during the planning process! Thanks Cape Destinations for making our day 5x more fun! -and it was the same price as two limos with most companies but we got to go all together! So fun!! If I were to do over now that I know how cool this was I would have talked some other friends into chipping in for another one to take a bunch of guests too!! -
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Megan Sent on 10/24/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cape Destinations was very accommodating and very easy to work with. They were also very responsive to emails. Our drivers were very nice and super professional and arrived on time when/wherever they needed to be. We used them for a trolley for our wedding party and also for a coach bus for our wedding guests. Definitely recommend. -
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Kelly Sent on 07/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had an excellent experience with Cape Destinations! They are professional, timely, reliable and reasonably priced. We rented one of their beautiful trolleys for our wedding day. It was clean and the driver arrived on-time, staying on schedule the entire day. They even provided chilled champagne for us after the I Do's! We highly recommend Cape Destinations! -
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Christine Sent on 01/18/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cape Destinations was recommended to us by the coordinator at our venue, and they did a fantastic job! Guest transportation was the one part of our wedding that we didn’t see for ourselves, so I was a little nervous about how it was all going to go (I had previously had a bad experience with a big-name transportation provider in Boston). At the wedding and the next day at brunch, several of our guests commented on how smoothly everything went and how nice the drivers all were. Our guests were staying at four separate pick-up locations throughout Harwich Port, I needed a ride from our house, and we all needed safe rides home at the end of the night. Monica was a pleasure to plan with, answered all of my neurotic questions, catered to all of our unique needs, and scheduled the two buses and Sprinter Van so that everything went absolutely perfectly. All of our guests were at the venue on time, and the continuous shuttle from the after party to the hotels was convenient for our guests who may not have wanted to stay for last call. Teddy was early to the house with the Sprinter van and waited patiently as we were running a little behind. He was friendly and courteous and very helpful. Most importantly, thanks to Cape Destinations, all of our guests had a safe ride home either directly after the reception or at the end of the after party, and I can’t thank them enough for that. -
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Melissa Sent on 11/05/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Cape Destinations for our guest transportation. We hired two school buses to pick them up at the hotels and bring them to the Willowbend. They were very easy to work with! Thank you! -
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Meredith Sent on 10/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The two most important qualities: prompt and professional!!! Both limos were there before the scheduled arrival time. The drivers were courteous and helpful. Could not have made our day easier! They confirmed the day before and didn't have to worry about a thing!! -
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Andrea Sent on 10/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cape Destinations was helpful in figuring out the best way to transport wedding guests between the hotel and wedding/reception venue. They were flexible enough to be able to adjust and add another bus as we needed it. Buses were ontime, clean. No complaints, easy to work with. Using them relieved a potential concern and headache part of wedding planning. -
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User1011183 Sent on 11/10/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The driver was really sweet and nice, the limo showed up on time and it was even decorated with a little thing in the back window that said "Going to the Chapel" which was so cute. They also played the song as soon as we started driving off, which made us all laugh. The inside was clean and very nice. Great service, would recommend! -
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Kathryn Sent on 08/29/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We hired a limo to transport the wedding party to and from the hotel to the ceremony site. The Limo driver was prompt, courteous, and friendly. The planning process was easy and straightforward - they were very helpful in making sure all of our needs were met. The limo took my husband and I to the beach for a few photos before going to the reception. Everything was great! -
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Lisa Sent on 06/22/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used a trolley to shuttle the wedding party for photographs, and to shuttle guests from the restaurant to and from the beach ceremony. Guests loved the extra touch and we enjoyed the ride all together. They provided us with cold drinks and champagne. We were even able to take our dog on the trolley as he was our ring bearer. Our driver was very accommodating and made the ride fun as well as memorable.
They have other rentals as well - limos, horse drawn carriages etc. -
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Courtney Sent on 06/17/20134.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flawless and easy. Kayla was a pleasure to work with and they were very flexible as my needs kept changing! -
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Kelley Sent on 06/11/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Cape Destinations was an easy choice
Cape Destinations was an easy choice to make as our wedding transportation. They were flexible, easy to work with, and got our guests where they needed to be on time. Our drivers, Paul & Allen were extremely professional, friendly, and again, flexible on the fly. Scheduling their services was very easy. We made some adjustments to our original order just a few days before our wedding, and Cape Destinations adapted to our revised plan without skipping a beat! Couldn't have been happier with our choice, and should we need transportation on the Cape in the future, we will hire their services again. -
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Katie Sent on 08/10/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We hired a trolley from Cape Destinations for our June 2015 wedding for transportation of about 20 people to and from our ceremony/reception. The trolley was in great shape, clean, and classic looking -- everything we wanted in our wedding day travel! Cape Destinations was very easy to work and communicate with on the days leading up to the wedding. I feel horrible to not remember his name, but our driver was fantastic as well. He welcomed all of our guests on to the trolley, made sure we were all comfortable, and even adjusted our route for a last minute scenic detour! We would highly recommend using Cape Destinations for trolley rental, we had a great time with ours! -
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Kristin Sent on 11/08/20154.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
We reserved a 52-passenger bus for guest transport between or wedding venue and hotel, back and forth. We were extremely happy with the bus and the quality of service we received. They were prompt, safe, and put up with a great deal of noise following the wedding. I'd highly recommend Cape Destinations. -
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Christine Sent on 11/04/20224.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Overall great experience, but broken AC was a killer for a lot of our guests
We hired Cape Destinations for our wedding this past July. They were professional, quick to respond to phone calls and emails, and consistent in their pricing. We booked a full size coach bus as well as a mid-size coach. The drivers for both buses were on-time and got all of our guests from the hotels to the venue and back at the end of the night without any issues. The only reason this review is 4 stars instead of 5 is because the AC in the mid-size coach was broken. Instead of air conditioning, the vents were blowing WARM air onto our guests. In any other season this may not be a big issue, but on our 85 degree July wedding day, our guests showed up quite literally dripping with sweat, despite having opened all of the windows on the bus. When one of our guests asked about the AC situation, the driver replied that “it’s been broken”…. implying that this had already been an issue long before our wedding day and yet was not communicated to neither my husband or myself, nor were we provided compensation, as we obviously were specifically hiring buses with air conditioning considering the month of our wedding. -
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Stephanie Sent on 06/23/20194.6 out of 5 rating4.6
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Quality of service 3 out of 5 rating3.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easily accessible and excellent!
I ordered a trolley for my wedding party and yellow school bus for our after party. Overall, Cape Destinations was excellent. However, when the trolley was picking up the bride and bridal party up to drive to the church, the driver as 20 minutes late because he could not locate the house (warranting 3 stars). As the bride, this was very frustrating and stressful as we were up against difficult time constraints with afternoon mass schedules. The driver's tardiness forced us to skip our "scenic beach" route and take the faster, less beautiful main road. After the wedding mass, the driver had champagne poured and made the drive to our photo locations very special. Despite the initial hiccup, this was a positive experience! -
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Aimee Sent on 02/25/20174.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We hired Cape Destinations for our wedding transportation and were very pleased with the service! They were prompt and flexible. The bus was very clean and the driver was outstanding! They have many options, and I highly recommend Cape Destinations! -
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Alicia Sent on 09/30/20154.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Cape Destinations was amazing to work with throughout our wedding planning process! They were able to make what could have been a logistical nightmare, into a smooth sailing dream. We used Cape Destinations for wedding trolley rental for our wedding party to the church and to the reception, coach buses (full and mid size) for our guests to use to and from the reception, as well as a school bus to and from the after party. They were extremely flexible with our desired timelines, so we could start and end rentals to meet our needs, as long as we met the minimum. All of the buses were on time, and the drivers were extremely professional and courteous. The trolley driver even fluffed and arranged my veil before I walked down the aisle! If you have a wedding on the Cape, contact with Cape Destinations before they are completely booked! -
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User2310981 Sent on 09/11/20154.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My fiancé and I live in San Francisco wanted to get married on Cape Cod. We planned a very small intimate wedding in Falmouth, MA. I found Cape Cod Destinations on the WeddingWire and checked out reviews/pics.
It was easy coordinating with them over the phone. They walked me through the process and wedding packages. It was great to know that everything was included in the price and would be paid prior to the day (one less thing to worry about!)
I received a call the day before the ceremony.. I gulped (I guess I’m the pessimist). It was Cape Cod Destinations offering us an upgrade from a town car to a limo for no extra expense! So thoughtful and overly accommodating!
On the day of the mini-coach and limo arrived on-time. The drivers were great!
There was only one slight issue with the AC on the mini-coach. They responded quickly by sending a repairman out to meet us en-route. After a quick pit stop (10min or less) we were back on the road. And the drivers kept everyone in great spirits!
Everyone from the customer service reps to the drivers were very considerate, customer-focused and super accommodating.
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Quality of service
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Danielle Sent on 10/14/20204.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Easy to work with
We used Cape Destinations for a wedding party trolley and post-reception guest shuttle. After the initial booking and planning Cape Destinations took care of it all and we didn't need to do a single thing. All of our transportation on wedding day went smoothly and to schedule. -
Quality of service
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Kristen Sent on 05/25/20154.4 out of 5 rating4.4
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
Huge variety of vehicles with professional staff willing to accommodate your every need. The vehicle was clean and well maintained and the driver was courteous and safe. -
Quality of service
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User1218803 Sent on 06/27/20134.3 out of 5 rating4.3
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Quality of service 4.5 out of 5 rating4.5
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Average response time 3 out of 5 rating3.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
We rented two school buses for wedding guest transportation. Everything went very smoothly and working with Cape Destinations was easy--even when we changed our whole itinerary. I highly recommend! -
Quality of service
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Kasey Sent on 10/10/20214.2 out of 5 rating4.2-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Thorough and reliable
We used cape destinations for our wedding at Wychmere Beach Club in September. We had a tight schedule the day of the wedding and used 2 vehicles to get the bridal party, dates, and guests to the venue on time. Cape destinations was thorough with their schedule and on time for everything. They made the day go seamlessly and were a pleasure to work with in the planning process. I only took one star off because the driver at the end of the night yelled at our guests and bridal party for taking too long to leave. This was because we needed help getting our florals out of the venue and some of our bridal party was trying to give me a hand so I could leave. Other than that mishap, they were great! -
Quality of service
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Andrea Sent on 11/17/20114.2 out of 5 rating4.2-
Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We hired two shuttle coaches to transport our guests from the hotel to our venue and back. The drivers were great and Cape Destinations was great in planning the timing of the coaches and suggesting a timeline that was flexible for all of our guests.
The only reason we had to rate quality of service at a 3 was because we also hired a car to pick us up the morning after our wedding (at 3am) to take us to the airport and the driver never showed up. After many calls to the dispatcher, we had to drive ourselves to the airport so we wouldn't miss our flight. Despite this setback, Cape Destinations was very professional and has more than made up for the mistake. -
Quality of service
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Tara Sent on 10/17/20134 out of 5 rating4.0
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Quality of service 5 out of 5 rating5.0
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Average response time 2 out of 5 rating2.0
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Professionalism 3 out of 5 rating3.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a trolley and schoolbus from Cape Destinations and the day of the wedding everything went smoothly and to plan. But trying to contact them and get answers to our questions before the event was almost impossible. Numerous times we had to call our venue to get them to get a response for us. I know it was a busy time on the Cape, but even up to 3 days before the wedding we had no bus schedule, which forced me to be printing and cutting bus schedules 2 days before my wedding at a local print shop as it was a destination wedding.
We were happy with the service and everything was great the day of the wedding. They were very flexible and worked with us for all our drop off and pick up needs. But it was just a disappointment that it was a bit stressful leading up to the day. -
Quality of service
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Rob Sent on 11/09/20253.6 out of 5 rating3.6-
Quality of service 5 out of 5 rating5.0
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Average response time 2 out of 5 rating2.0
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Wide Variety of Vehicles but Hit-or-Miss Responsiveness
We decided to go with Cape Destinations as the transportation provider for our wedding day shuttles in Falmouth. We rented two school buses to transport guests from two hotels to the ceremony location, then the reception location, as well as a trolley to drive the bride, groom, family and wedding party from the family house to the photos location to the ceremony to the reception. We chose Cape Destination because it had a wide variety of vehicles in its fleet and was relatively affordable, plus we wanted something fun like a trolley.
Unfortunately, I can only give Cape Destinations three stars due to poor communication. They caused us a huge headache by failing to respond to emails and phone calls from both us and our wedding coordinators for nearly a week just a few days before our wedding, when we needed to add the second school bus. Cape Destinations also had a strange limit of only dropping guests off at three locations after the wedding (we had 6+ guests at six different hotels), despite these hotels all being within 2 miles.
On the day of the wedding, however, everything ran very smoothly, as the drivers were prompt, friendly, and flexible to our custom routing. Cape Destinations is a solid choice due to its competitive pricing and variety of vehicles but can be hit or miss on the communications. -
Quality of service
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Jenna Sent on 10/24/20143.3 out of 5 rating3.3
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Quality of service 2.5 out of 5 rating2.5
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Average response time 2 out of 5 rating2.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
My husband and I used Cape Destinations for our transportation on our wedding day. We were less than impressed with their services. We had a trolley pick up the groom & groomsmen at the hotel & bring them to the church. The driver got lost twice and a ten minute ride turned into a half an hour ride. They came back to pick up myself and my bridesmaids and the A/C and radio didn't work. In the middle of July it would have been nice to have air conditioning- instead all the windows were down and our beautiful hair/updo's were blowing all over the place. We also had a play list set to go and couldn't use it which was a bummer.
The trolley from the church to our reception was fine. There were no issues there. We had a school bus rental to transport our guests back to the hotel (15min ride) after the reception. The bus arrived and left within ten minutes and left a dozen people behind. They waited over an hour for the bus to come back. Besides all of the disappointments, they were very flexible and happy to provide us multiple means of transportation.
Finally, two weeks before the wedding I called Cape Destinations and spoke to a nice girl on the phone to confirm our services and give the final payment. She said I was all set, yet a week after our wedding we received a final bill. Turns out the payment I called with was declined and instead of communicating that to us, they waited until after to send us a bill. We were already disappointed with their services and then we found out we owe them more money. Poor communication on their part.
Hopefully Cape Destinations will work on paying attention to detail as well as providing quality transportation so they can be recommended in the future. -
Quality of service
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Alexandria Sent on 08/02/20112.1 out of 5 rating2.1-
Quality of service 2.5 out of 5 rating2.5
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Average response time 3 out of 5 rating3.0
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Professionalism 1.5 out of 5 rating1.5
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Value 1.5 out of 5 rating1.5
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Flexibility 2 out of 5 rating2.0
We hired a trolley because our wedding was on the beach with limited parking. so we had the trolley pick up guests at the hotels they were staying it, and bring them to the beach and then later back to the hotel to get their cars and head home. my mom was the main person in contact with them but the thing i didnt like was that the trolley driver wasnt taking people back in groups he would take like one person or family back at a time, which made other families who were trying to leave around the same time have to wait which didnt make sense to me. They also charged a little to much im my opinion for the services. considering most of the time he was just parked and not driving around. the trolley driver was nice but was having trouble getting in and out of the trolley himself. i just felt like he thought since it was at the beach it wasnt a job he had to take too seriously. so thats why i gave a low rating -
Quality of service
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Jim C. Sent on 11/05/20191 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Do not use this company...
Unless you want your guests to miss at least half of your cocktail hour! We have waited five weeks before writing this review hoping that time would lessen the disappointment and frustration that was experienced on our daughter's wedding day. It has not!
We contracted Cape Destinations for our daughter's wedding which was on September 28. We were assured that the transportation would be wonderful. The day of the wedding, 2 of their drivers called in sick, so they used drivers from another company that they work with. These drivers were ill-prepared and had no idea what they were doing or where they were going. These 2 buses got lost picking our guests up at the hotels and then proceeded to get lost going to the reception. Some family members were trying to help with directions but were told to sit down and shut up or they would be kicked off the bus. One bus went so far as to hit a tree and tear off the bumper - all with our family and friends on it, putting them in danger. My elderly mother had trouble getting on the bus, and the driver refused to lower the bus or to put out the step stool she had. My elderly father and a nephew had to help her on and she was mortified. The driver that my daughter and her husband hired to pick them up from the reception was late so they were not able to do their sparker exit as planned. The whole day from start to finish was a nightmare and the communication throughout the whole process was horrible. Not to mention that we ourselves missed half of the cocktail hour trying to figure out where the buses were, and then missed the last 45 minutes of the reception ensuring that the buses would get our guests back to the hotels safely.
To say we are utterly disappointed in Cape Destinations would be an understatement. Do yourself a favor and hire another company so your family doesn't have to experience the same anguish that we did on what was supposed to be the most beautiful day. It's a day we can't get back.
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Quality of service
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Elizabeth Sent on 08/06/20180.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Do not under any circumstances hire this company. They completely missed picking up half the guests for my wedding which delayed our event over an hour ruining everything. Their drivers were rude and were soliciting tips from my guests when tip was included in our payment. I received no apology, no refund, & no response from this company afterwards. -
Quality of service
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