Cape Club Resort Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.5 out of 5 rating
4.5
Very good
8 reviews
Recommended by 90% of couples
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
Awards
8
+15
User photos
Weddingwire
4.5/5
8 reviews
Google
4.4/5
237 reviews
-
Featured
James Sent on 08/22/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely amazing!
Our venue was absolutely stunning and well-run with its amazing staff! Many of our guests hadn’t known the Cape Club and were stunned by its beautiful patio overlooking the golf course and unique reception room with a rotunda dance floor and deck that allowed guests to look in. We are SO HAPPY we chose The Cape Club for our special day and we are very appreciative of the staff who did an amazing job carrying out our vision and the logistics with our larger wedding (just under 180 guests).
During our planning there was a change in managers at the club that initially left us worried but ended up being the BEST thing! When they were in the middle of changing hands, The Cape Club of Sharon willingly stepped in and kept things moving along accordingly. Their manager, Bill, and their venue coordinator, Kelly, were extremely accommodating in guiding this transition and were very transparent with the whole process. Shy Ann was hired in Falmouth as the new venue coordinator and she already had a background both working at the Cape Club along with working in the wedding industry as a wedding planner. She, along with the new GM David, are AMAZING and were very accommodating and responsive throughout the remainder of the wedding planning process. This included frequent emails and in-person meetings but also chats surrounding the progress of construction that was happening at the club.
Our actual wedding day could not have been more perfect and well thought out! Shy Ann created a timeline herself with all the details to keep everything moving along. Her and her team carried out the vision with decor and handled other vendors that were in/out seamlessly. They were ready even before the start of cocktail hour with cocktails and tubs of beers ready to go to keep that initial rush off the bus at a minimum. Our guests raved about the passed hors d'oeuvres that staff continually transported outside to serve our guests. Shy Ann and her team did a great job with transitioning guests into reception and getting introductions, first dance, and parent dances all started. We loved our meals - chicken piccata, tenderloin with baked stuffed lobster, and stuffed eggplant rollatini. The tenderloin was cooked perfectly! To get our dancefloor started, Shy Ann provided a great suggestion with having our BM & MOH hand out our foam lightsabers to the first dancefloor song which got everyone on their feet! Shy Ann and her team stayed until the very end of the night - checking in throughout dinner and after to see if me, my husband or my family needed anything.
Overall, we are SO glad we chose The Cape Club to carry out our special day! We still have guests raving about our wedding day!!!
(Photos taken by Kelly Dillon Photography | www.kellydillonphoto.com)-
-
-
+6 photos
-
Quality of service
-
Sarah Sent on 11/03/20245 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful wedding venue!!
We had our wedding at the Cape Club this past August, and we cannot say enough good things about it! The views of the golf course were breathtaking. The food was exceptional and service impeccable. Shy Ann, the venue coordinator was proactive and detail oriented. She was always there for us and helped take away some of the stress with planning. Overall, the Cape Club exceeded our expectations in every way! 10/10 recommend!
-
-
-
+6 photos
Cape Club Resort's reply:
Your day was beyond amazing! Thank you so much for including us in your special moment! I am so happy to hear that you were happy and enjoyed the day as much as we did! -
Quality of service
-
Melissa Sent on 09/01/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best venue on the cape!
Mary and her team were EXCEPTIONAL with working through COVID restrictions, and a hurricane warning. Mary made my day effortless and so easy! The venue and food were perfect! -
Quality of service
-
Kevin Sent on 08/20/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great scenery, amazing service!
The Cape Club was absolutely stunning! We worked with both Wendy and Amy who accommodated all of our needs. We loved the venue because it offers both a stunning outdoor space for the ceremony and a gorgeous indoor space in the event of rain. Luckily we had sunshine on our day, but the indoor space would have been just as pretty! If anyone is worried about golf playing interference, don’t be–they shut down the course in advance of the ceremony and made sure that nothing distracted from our day. Even the drive up to the venue is gorgeous, with a stunning water fountain right at the entrance. I have no complaints, and would recommend this location to anyone!! -
Quality of service
-
Jess Sent on 09/07/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Hidden gem! such a beautiful venue. Wendy was an amazing wedding coordinator ! I could not have asked for a more perfect day ❤️ -
Quality of service
-
Nicole Sent on 06/20/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I almost instantly agreed upon this place once we started planning our wedding. Everything from the beauty of the venue to the attention to detail on the wedding day was carried out with professionalism and beauty. Our guests loved the venue location and layout! All the food was amazing (not one complaint about the food, they catered to all dietary restrictions)! Every person working our wedding was helpful and there at a moments notice. I cannot say enough great things about this venue. It is a place you will not regret choosing! -
Quality of service
-
Bridget Sent on 12/05/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I got married at The Cape Club on 10/14/17 and it was one of the best decisions of our engagement! Planning from NJ, I was nervous about being so far away from the venue, but throughout the whole process, Wendy was able to answer all the questions we had and met with us on site each time we stopped in to visit (even when it was last minute!). When it rained on our big day and we had to change our outdoor ceremony plans, The Cape Club team worked diligently to make sure our indoor ceremony was just as beautiful. The food was amazing!!! Six months prior to the big day, at our tasting, we met with the chef who walked us through all of our options and made it clear he would create our wedding dinner however we envisioned it. For the first course, we opted for clam chowder instead of a salad and I am still getting comments on how delicious it was! Thank you to everyone at The Cape Club, especially Wendy, Ami, Corey, and Kelsey. You truly made our wedding day the best day of our lives! -
Quality of service
-
Scott Sent on 08/06/20261 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 1 out of 5 rating1.0
-
Value 1 out of 5 rating1.0
-
Flexibility 1 out of 5 rating1.0
Horrible experience
My fiancée and I were genuinely excited to book our wedding at The Cape Club. We toured the property, loved the venue, and were ready to move forward.
Unfortunately, the horrible communication and customer service completely changed our opinion.
Once we decided we wanted to book, getting in touch with anyone became nearly impossible. We sent multiple emails, made multiple phone calls, and left voicemails over the course of several weeks because we were simply trying to receive our contract and submit our deposit. We weren't asking for special treatment or negotiating pricing. We were trying to give them our business, yet we felt like a nuisance instead of prospective clients.
During that time, we received little to no communication about where things stood. By the time someone finally responded, we were told that the hotel room block, which had been one of the primary reasons we chose The Cape Club, had been reduced to only a handful of rooms. Had someone simply acknowledged our emails or returned one of our calls, we would have had the opportunity to make an informed decision before everything changed.
We completely understand that venues have policies and that wedding season is busy. This review isn't about those policies. It's about customer service. We expected timely communication from a venue we were prepared to entrust with one of the biggest days of our lives. Instead, we were left chasing down responses while actively trying to become paying clients.
It's disappointing because the venue itself is beautiful, but our experience left us feeling ignored and unimportant at a time when we were ready to commit tens of thousands of dollars. We ultimately will look for another venue because we lost confidence in The Cape Club's communication and customer service. -
Quality of service
Are you interested?
Are you interested?