Caloosa Tent & Rental Reviews
Reviews
-
Quality of service 4.6 out of 5 rating4.6
-
Average response time 4.6 out of 5 rating4.6
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4.6 out of 5 rating4.6
-
Flexibility 4.6 out of 5 rating4.6
Awards
-
Danielle Sent on 06/11/20245 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I Loved This Company!
Caloosa Tent did an excellent job on my wedding earlier this year. The girl that I worked with in the office was really helpful and the crew that set up was great. I was really nervous about everything but they took great care of it all! I highly recommend. -
Quality of service
-
Kimberly Sent on 06/01/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent Experience
We were married last year and Caloosa was amazing from the beginning. They provided us with a tent, tables, chairs, arch, and other rental items for our wedding. Everything was delivered on time and the staff was all very friendly! I would recommend using them. Sorry for the late review! -
Quality of service
-
Kay Z. Sent on 03/28/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great experience
2 days agoNEW
I recently had the opportunity to rent items for my grandson’s birthday. I was very pleased with the quality of the tables and chairs, as well as the efficiency of the warehouse crew! The prices were very affordable, too! I happen to be an employee of Caloosa Tent & Rental, however, that isn’t the reason for this review. I was truly happy with the items I rented and wanted to express my experience. I love working for this company. I see every day the passion and care for the customers. It is a family affair and I feel privileged to be part of the Caloosa Tent family! -
Quality of service
-
Melinda Sent on 03/28/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great Customer Service!
From the beginning, they were always available to answer questions and made any adjustments to our order that were needed. On the day of our wedding, they made sure all of the items were delivered as early as possible. Tables and chairs were set up for us in the area that we wanted them. At the end of the night, they came back to pick up everything on time.Caloosa Tent & Rental's reply:
Thank you so much for your review! We are so happy everything went so well. We appreciate your business and congratulations! -
Quality of service
-
Lisa Sent on 09/20/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Customer Service
Very responsive and great customer service. We utilized the tent for the food to be under and served by the caterer. -
Quality of service
-
Erica Sent on 06/24/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Graduation pipe & drape, aisle runners
Fantastic. Even ordered new aisle runners when our school colors changed so that the runners would match our new colors. Set up correctly, on time, no hassle. New runners were beautiful. Danielle is fantastic to work with! Highly recommend! -
Quality of service
-
Elaine Sent on 05/17/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Friendly and professional!
This place has it all to make your event stylish and memorable!!!! I always find what I need for any venue which is why I keep coming back. Alle and Danielle are so friendly and helpful, I always look forward to working with them! -
Quality of service
-
Christina Sent on 03/08/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great experience very helpful!
I would recommend Caloosa Tent rental for any party!! Ours was my daughters wedding and it turned out beautiful ! Alie helped and answered all my questions even when it was about setting up items they didn’t do like decorating poles and making a curtain entrance and lights!! We had a beautiful dance floor, appetizer table , catered food , DJ cocktail tables outside tent to hang out with drinks! The tent was clean and Allie suggested the cathedral window panel at one side of tent for bride and groom table and cake table was perfect! All the guest had a blast and we got lots of compliments! It was was great outside because of covid but next part even if covid is over I’d still go with the tent party ! Better than if we had a hall !!
Thank you Alie and the guys who set up and delivered !!-
-
-
+16 photos
-
Quality of service
-
Gail Sent on 01/25/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Just Perfect!
I have previously enjoyed working with Caloosa Tent and Rental for my daughter's Wedding.
The owner and ladies I worked with were all professional and really helped my daughter and I with a beautiful Wedding extravaganza. Of course, I went back a year and a half later for the BEST Baby Shower ever! It was easy and perfect. 5 STARS + Thank you all! -
Quality of service
-
Antoinnete Sent on 12/08/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
above and beyond
Danielle at Caloosa went above and beyond every step of the way for our wedding and the quality of the tents and the care that went in to placing them was amazing! -
Quality of service
-
E'leep's Sent on 11/02/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great Product and Service
As the owner of a Private Chef/Catering business I been with Caloosa since 2015. I have enjoyed working with the owners and staff for the products I need for our business and our clients. They always get me fantastic quality product that is pristine and ready to go for my next venue. E'Leep's Catering LLC highly recommends that you work with Caloosa for your next venue. -
Quality of service
-
Karen Sent on 10/24/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Caloosa Tent and Rental bent over backwards to accommodate our event. We were forced to keep changing the plan due to Covid restrictions and they wer
Caloosa Tent and Rental bent over backwards to accommodate our event. We were forced to keep changing the plan due to Covid restrictions and they were able to adjust to our plans and pivot in a moments notice! We can't recommend them enough. The staff kept us informed all throughout the process. We will definitely be using them again for another event. -
Quality of service
-
Carmen Sent on 10/24/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent Services!
Whenever I need their services, I find prompt service and quality. I recommend this tranquility! -
Quality of service
-
Madeline Sent on 10/02/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent Wedding Vendor
I highly recommend caloosa tent and rental! Excellent customer service by Alle, she went above and beyond and answered all my questions about my wedding and what I needed. The tables and decor looked incredible and were in excellent condition. They have so many great options. The bamboo arbor and drapes were stunning and made my ceremony beautiful. Thank you so much caloosa tent and rental! -
Quality of service
-
Melissa Sent on 07/14/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding in Sanibel, FL
Danielle at Caloosa was AMAZING in helping us plan our wedding in Sanibel, FL. She immediately saw our vision and did everything she could to bring it to life. When visiting Sanibel we spontaneously stopped by and she was quick to help, answer questions and coordinate any remaining details. We unfortunately had to cancel our upcoming wedding due to Covid-19 but Danielle was incredibly understanding and supportive. Highly recommend Caloosa for all your rental needs! -
Quality of service
-
Corie Sent on 10/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
So easy to work with!
Everything about the process was quick and easy! I got a quote within an hour and the rentals arrived at the beginning of the arrival window. Everything was there and they went through the list with me just to double check before they left. It was a great experience and couldn’t have been easier.Caloosa Tent & Rental's reply:
Thank you so much for your excellent review! We are so happy that you were pleased with our services. Congratulations to both you and your new husband! -
Quality of service
-
User2974868 Sent on 02/14/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great service, great price, and great product.Caloosa Tent & Rental's reply:
Thank you so much for taking the time to write a review! We really appreciate it:) -
Quality of service
-
User4439489 Sent on 05/26/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We loved the arch that was delivered to my wedding at the Westin in Cape Coral. The arch was delivered and setup in plenty of time before the wedding started. Thank you Caloosa Tent and Event Rental!Caloosa Tent & Rental's reply:
Thank you for your review! -
Quality of service
-
Patricia Sent on 11/11/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Worked with Caloosa for just the ceremony chairs. They were great. Wrote up the most reasonable quote I had received. Were quick to respond to my questions and also, all the chairs were delivered on time and were in good condition!!
would recommend!Caloosa Tent & Rental's reply:
thank you so much for your wonderful review! We appreciate you taking the time to write it :) -
Quality of service
-
Camilla Sent on 07/23/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
They worked with me to have everything perfect for our big day even though I changed my mind on what we needed at least 3 different times. We would definitely recommend them to everyone we know.Caloosa Tent & Rental's reply:
Thank you so much for taking the time to review us. We really appreciate your business! -
Quality of service
-
User1531168 Sent on 02/10/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had the pleasure of marrying my best friend a few weeks ago. I was a bit nervous about everything coming together since I was getting married out of town. Luckily I enlisted the services of Caloosa Tent and Rental for all of my wedding decor and music. From start to finish, the service we received was amazing. Not only were the linens and other decor provided beautiful, but Kathryn Clark went above and beyond to accommodate my various requests and questions. She was very kind and easy to work with and paid such close attention to detail to ensure I had everything needed for my special day. I always dreamed of getting married outside but was nervous about how the music preparations would come together. I didn't have any reason to worry, however, because the sound system provided to us was easy to set up outside and also easy to transport into our reception hall after the ceremony. The champagne flutes were a wonderful touch for the reception during our toasting ceremony. There were so many things to think about, but Kathryn made suggestions to help ensure that my centerpieces were displayed the way I wanted them. She recommended some beautiful glass vases to display my tulips in for each of the tables, and I was pleased with how everything looked on my wedding day. She also recommended a gorgeous silver cake stand for my Dutch-themed wedding cake which really made it stand out. I was not sure what the size of my tables were for the linens and overlays, but Kathryn helped me by contacting the site directly to make sure everything was in order. From the moment I requested wedding services with Caloosa Tent and Rental, the staff made me feel special and showed their excitement about me being the bride-to-be. The patience and personal touches really left an impression on me, and I am grateful that I went with this company for my wedding. I truly had a magical weekend thanks to the efforts of all of the staff at Caloosa Tent and Rental. -
Quality of service
-
Ginny Sent on 10/22/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing. They were great, down-to-earth and better than the "competition" in SWFLCaloosa Tent & Rental's reply:
Thank you for the wonderful review! -
Quality of service
-
Dan Sent on 09/27/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
These people were the best!
We had many issues and changes very close to our wedding. They took everything in stride, helped us through it and did not miss a beat!
Caloosa Tent & Rental's reply:
Thank you very much for your review! -
Quality of service
-
Bradley Sent on 05/13/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I could not have asked for any more than what Caloosa tent provided on my fiance's already stressful day. Thanks Caloosa Tent! -
Quality of service
-
Marisol Sent on 12/30/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great prices! On time with delivery and pick up. Very friendly and helpful staff.Caloosa Tent & Rental's reply:
Thank you for taking the time to write a review! -
Quality of service
-
Shannon Sent on 12/14/20154.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
I cannot say enough good things about Debbie or Caloosa! Their entire staff was beyond helpful - we were planning a destination wedding from Chicago and not only was Debbie attentive, professional and beyond patient, she went above and beyond to ensure that our client got everything she wanted for her wedding day from emailing pictures of napkin colors to adding/subtracting things from the quote multiple times. With every request, Debbie was responsive & a team player and we could not have done it without her. Additionally, the tent we used was gorgeous, their setup/take down crew was efficient & prompt and the decor we rented (chargers, stemware, flatware, etc.) was stunning. If you live in the area or are planning a wedding near Ft.Myers I strongly encourage you to use Caloosa. -
Quality of service
-
Cathy Sent on 10/27/20204.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Very enjoyable
Our daughter's wedding was a beautiful day. Caloosa Tent Rentals did an absolute great job. Our sales associate was very friendly, knowledge and thorough with any question or changes we had.
-
Quality of service
-
User1522467 Sent on 01/29/20144.7 out of 5 rating4.7
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
Great job by Caloosa Tent. Their delivery setup staff was very attentiveCaloosa Tent & Rental's reply:
Thank you for leaving a review! -
Quality of service
-
Melissa Sent on 12/09/20174.6 out of 5 rating4.6
-
Quality of service 4 out of 5 rating4.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
We rented a tent, tables, chairs with cushions and linens from caloosa. Overall great experience. Some of the chairs were wobbling and likely needed to be replaced. Other than that really can't say a bad thing at all. Crew was friendly and professional! Linens were in excellent condition and our wedding looked amazing! -
Quality of service
-
Sharon Sent on 02/06/20134.4 out of 5 rating4.4
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4 out of 5 rating4.0
-
Value 3 out of 5 rating3.0
-
Flexibility 5 out of 5 rating5.0
my linens didn't come in on time and there were there to help me out. I have used then two time now and no complaints as of yet, a little pricey thoughCaloosa Tent & Rental's reply:
Thank you for your review! We appreciate you taking the time to write it. -
Quality of service
-
User929038 Sent on 09/10/20124.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Dropped off exactly what I wanted, with no problems!Caloosa Tent & Rental's reply:
Thank you for taking the time to write a review. We really appreciate it ! -
Quality of service
-
Gennifer Sent on 04/14/20124.1 out of 5 rating4.1-
Quality of service 3 out of 5 rating3.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 3.5 out of 5 rating3.5
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Decent for the price. Easy to work with and flexible to price matching. Had a slight issue with linens but they were quick to fix. Tent guys were very professional and amazing to watch they are little circus people when it comes to pitching the tent. Thanks again.Caloosa Tent & Rental's reply:
Thank you for your review! -
Quality of service
-
Laura Sent on 04/27/20123.3 out of 5 rating3.3
-
Quality of service 3 out of 5 rating3.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 2.5 out of 5 rating2.5
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
I had heard amazing things about this vendor, but was a bit disappointed. When everything arrived more than 1/3 of the chairs were unusable and had to be sent back. They brought new chair which were better, but were not exactly helpful during the process. In addition I rented flatware from them and apparently one salad fork went missing. Though we looked everywhere for it, was no where to be found and they charged me almost $10.00 to replace it. Really? It wasn't your grandma's silver. Perhaps not the best choice for weddings, but I am sure for other events they are amazing.Caloosa Tent & Rental's reply:
Thank you for writing a review so that we know what we need to improve on. We have now purchased new chairs that will be delivered mid-June as well as tents in various sizes. We hope that you use us again and that we have the chance to make your next event perfect. -
Quality of service
-
Danielle Sent on 03/27/20132.3 out of 5 rating2.3
-
Quality of service 2.5 out of 5 rating2.5
-
Average response time 2 out of 5 rating2.0
-
Professionalism 2 out of 5 rating2.0
-
Value 3 out of 5 rating3.0
-
Flexibility 2 out of 5 rating2.0
From what I have been told, Caloosa is the cheapest, but cheap is not always the best way to go. The girls in the office have horrible attitudes! Every time myself or my fiance called them, they were rude, short, and hateful. We both got extremely upset every time we had to call them. They were not available to deliver when we requested so we had to pick up the equipment and return it. The guys in the back who load it up were very nice and a lot easier to deal with. The chairs were dirty and not what we expected, but we didn't have the time or energy to fight with them. I would recommend spending the extra money to go somewhere else that is easier to deal with.Caloosa Tent & Rental's reply:
I am so sorry that you had a poor experience with us. I know that we can't fix your past customer service experience but I hope that you come back to us in the future so that we can make better impression. We have ordered new chairs and some new tents that will be here mid-June. Please let us know if there is anything that we can do to make your next experience a better one. -
Quality of service
-
Mikala Sent on 10/21/20212.2 out of 5 rating2.2-
Quality of service 2 out of 5 rating2.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 3 out of 5 rating3.0
-
Value 4 out of 5 rating4.0
-
Flexibility 1 out of 5 rating1.0
Late drop off and pickup
I signed a contract saying that my table and chairs would be delivered at 9:30am the morning of my wedding and picked up by 11:30pm that same night.
The day before, I got a call saying that my delivery would Be made between 9:30 and 11:30 on my wedding day. The day of my wedding, I got a call saying that they would be there by 2 o’clock. My ceremony doors opened at 3 o’clock giving me no time to set up and arrange things the way they needed to be arranged.
They then returned at midnight to pick up the tables and chairs.
The price was good for these rentals, but the added stress that it caused me was not.Caloosa Tent & Rental's reply:
Mikala, we are so sorry that we caused you stress. Generally, we don't give delivery times until the day before because they are so difficult to stick to unless we know exactly what is on the schedule and our crews sometimes run into unforeseen circumstances which have them running behind on jobs, which happened that morning as our crews begin at 7am and they had a job before yours. Usually, we give a 3 or 4 hour window for that reason. The lady in our office who worked with you was new and made the error of agreeing to that time and not finding out the time of your event. We are truly sorry for the inconvenience on your wedding day, I hope the rest of it was magical. -
Quality of service
-
User2053760 Sent on 02/27/20152.2 out of 5 rating2.2
-
Quality of service 2 out of 5 rating2.0
-
Average response time 1.5 out of 5 rating1.5
-
Professionalism 2 out of 5 rating2.0
-
Value 2 out of 5 rating2.0
-
Flexibility 3.5 out of 5 rating3.5
Called and got a basic quote then decided to go in and select linens and chairs and more. They couldn't locate the 2 linens I wanted so I had to select similar items. No help deciding what I needed for my party, no advice or suggestions. Sabina just sat there as I struggled with direction. Finally after 10 days I phoned and got my quote. I ended up buying my linens for $2 cheaper. I rented a few other items that were pricey but ok. This place looks great online but has little actual inventory. I asked about a chandelier but they had none, no candelabras, no fog machines. Very limited linen choices. I had high hopes for this company but they fell short.Caloosa Tent & Rental's reply:
I am sorry to hear that we did not have what you were looking for. We have rooms and rooms of linens, many candelabra, chandeliers and we also have a fog machine. The girl who helped you was new and maybe she wasn't as helpful to as she could have been, for that I apologize. We have a huge inventory of items. I hope that you use us again and if you do please mention that you had an issue before. -
Quality of service
-
Danielle Sent on 06/26/20172 out of 5 rating2.0
-
Quality of service 2 out of 5 rating2.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 1 out of 5 rating1.0
-
Value 3 out of 5 rating3.0
-
Flexibility 1 out of 5 rating1.0
I just rented a tent with water barrels for my wedding on June 24. The contract never stated that the delivery vehicle needed to be able to be within 50 feet of the set up location or there would be an additional $125 charge. Also, the contract never stated anything about access to water. While dealing with the delivery site being more than 50 feet (it was approximately 100-125 feet) and needing to find water access, I spoke with Larry (the owner of the company) who spoke to me as if I were an idiot with absolutely no common sense or as if I rent tents on the weekly. I was given 2 options, either pay for the additional labor because "your event is not our only event" or they would just take the tent. Luckily my wedding coordinator was able to gain access to water to be able to fill the 55 gallon drums. Larry did not act professionally at all, the only reason that I am giving 2 stars is because the set up crew was very helpful and tried to ensure everything would be ok after the owner spoke to me as if I were beneath him simply because I am a woman. I doubt he would have spoken to my husband the same way. If the only experience I had with this company was with the set up crew then they would have received 5 stars but the owner Larry is the reason I will never do any rentals through this company ever again or recommend this company to anyone that I know for any future rentals. -
Quality of service
Are you interested?
Are you interested?