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Cakes by Gray Reviews

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Reviews

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    Ashley Sent on 04/21/2020
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    Cake was just as beautiful as it was delicious!

    Melissa did such a great job with our wedding cake! We knew we wanted to work with her from the time we met her at our tasting. She had so many great ideas and everything was so good. On the day of our wedding, we had left some fresh roses for her to add to the cake when she dropped it off. As a nervous bride, I told her to do whatever she wanted, and the cascade she came up with was much better than anything I could have suggested. It looked so perfect! And, just as important, our guests couldn't stop commenting on how delicious it was! A great experience all around!
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    Brittany Sent on 03/24/2020
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    Fantastic Experience beginning to end!

    Melissa made the cake tasting an memorable and exciting experience, which was followed up with an absolutely killer dessert bar, cake, and groom’s cake! She was responsive and flexible to make sure we got exactly what we wanted... and more!
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    Nicole Sent on 10/08/2019
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    Unique flavors!! Talented baker!!

    Melissa from Cakes by Gray is such a talented baker and has some of the most interesting flavors for wedding cakes! Our tasting with her was so fun and delicious! When it came time to selecting our cake flavors, we opted to do a strawberry cake with a basil filling for one tier and an almond cake with pear purée and cinnamon filling for the other tier. I loved that we were able to incorporate so many amazing flavors into our cake! We also decided to do a little dessert bar of mini pecan pies, chocolate peanut butter shooters (my husband’s personal favorite), vanilla chai cake pops, and rainbow cookie donuts (a creation my husband personally requested...our guests absolutely loved them!!). Now that the wedding is over, I can say that not only were all the desserts displayed in such an aesthetically pleasing way, but everything tasted so delicious as well!! I highly recommend Melissa!!
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  • Jordan
    Jordan Sent on 07/01/2019
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    Perfect Grooms Cake!

    Cakes by Gray delivered exactly what I was looking for in a groom's cake. My husband was very specific on what he wanted, and Melissa definitely delivered! For anyone wanting a super unique cake, I would definitely recommend Cakes by Gray!
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    Melissa Sent on 12/17/2018
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    So creative, so memorable!

    Melissa is such a treat (ha!) to work with. From our cupcake tasting, it was clear we were working with an inventive, enthusiastic spirit. Initially, I assumed we'd choose a couple of cupcake flavors and move on, but we ended up with 5! and they were all such a hit. Our couple's cake was a strawberry-lemon concoction, which is my all-time favorite. We can't wait to have the rest on our anniversary. Melissa's set up was beautiful, incorporating our topper and greenery from our florist into a gorgeous tablescape. Cakes by Gray will be hearing from us for birthdays, etc. long into the future. (Picture with Wall-E and Eva courtesy of Amber Greene Photography)
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    Meg Sent on 10/21/2018
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    Geode Masterpiece and Delicious Cake

    We met Melissa of Cakes by Gray during our whirlwind wedding planning over the last winter holidays. She had set up a beautiful cake tasting for us at Engaged Asheville and we were blown away by her flavors!

    As we talked to her about our vision of a geode cake her eyes grew wide and she said can I show you something. We said of course! She shared a picture of an EPIC geode cake and I was in love. This cake was a challenge especially for an 150 person wedding but she was excited to create this one of a kind work of art!

    She did not disappoint! Not only did we have a one of a kind geode masterpiece as a focal point of our wedding but the CAKE TASTED AMAZING! All the guests said it was the BEST CAKE THEY HAVE EVER HAD! People were eating multiple pieces and loving the unique flavor combinations.

    She really went above and beyond to make our cake a work of art from a visual and culinary experience. THANK YOU!
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    Laura Sent on 05/31/2018
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    My husband and I did several cake tastings (because....why not??) and we had almost settled on a different baker, but we were able to squeeze in a tasting with Melissa at the last minute, and as soon as we met her I knew we had found the right one! The tasting itself was the best -- she had everything meticulously and beautifully laid out, and we had so much fun trying all the different flavors and fillings and picking our favorites! (Side note, I'm usually not a big fan of buttercream, but I could eat Melissa's by the spoonful.) We ended up getting a bigger cake than we initially wanted, just because it was so delicious and we couldn't narrow down all the flavors we wanted. She offers a lot of flavor options, from the classics to the interesting and unique.

    Aside from the cake itself, Melissa was responsive, reliable, super friendly, and accommodating when we changed our minds five times about the size and flavors we wanted. She also worked with us on budget, and nailed the simple and elegant look we wanted. Melissa clearly puts a lot of love into her work and it shows. We couldn't have been happier!
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    Gabby Sent on 05/22/2018
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    Melissa Gray made an incredible selection of cakes and cupcakes for our wedding. The presentation was beautiful and the cake was delicious. We also really enjoyed the tasting she organized for us to select different flavor combinations!
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    Sue Sent on 05/12/2018
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    Melissa is SO talented with her creative flavors and designs that I was instantly drawn to her when booking a baker for our wedding. Because we were having a very small and intimate wedding of only 36 guests Melissa gave us a box full of cupcakes for our cake tasting! She not only filled the box with the options we wanted to try but she also gave us many more options of her very best recommendations. I must admit that they were all so very delicious that it made it very hard to choose! We settled on a 3-tiered marble and red velvet "naked" cake. The top and bottom tiers were marble and the middle tier was red velvet, all covered in buttercream icing. We also had Melissa make caramel-dipped Granny Smith apples for us and our guests as a delicious wedding favor. We received so many compliments over how beautiful the cake was and how delicious the cake and the apples were! I'm so glad I stumbled upon Melissa and were able to book her for our most important and special day. Thank you Melissa!!
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    Shannon Sent on 04/17/2018
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    We absolutely fell in love with Melissa and her baking. For our wedding, we opted for a dessert bar. She hit it out of the park with cake pops, mini cupcakes (with wonderful flavors...the chocolate cake w/ lavender icing is a must!), lemon bars, mini tarts, cookies. She also made my husband and I our own desserts (banana pudding for him and a dark chocolate and orange pudding for me). Both were outstanding. We were so busy at the wedding that we didn't get to taste them until after and we were in heaven! Melissa's goodies are creative, well thought out, and so delicious. Everyone was very happy and more importantly, my husband and I were very pleased and satisfied.
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    Taylor Sent on 12/26/2017
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    No complaints here!! Melissa was a breeze to work with! She made my dream cake and it was delicious!
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    Rod Sent on 11/13/2017
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    Great look. Great taste. Definitely will use Melissa in the future.
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    Megan Sent on 10/31/2017
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    Cakes by Gray was and is amazing. Our wedding cake was as unique as it was tasty! Four tiers, each featuring very different flavors. My advice, listen to Melissa and her flavor suggestions will take you on a journey you will never regret!
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    Latasha Sent on 10/31/2017
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    Cakes by Gray was the most amazing wedding cake I could've dreamed of! The taste was so amazing and the look OMG!! On my wedding day I didn't want to cut the cake because it was so beautiful I was yell9at "cut the cake"!! It was so hard because it truly was a piece of art!! Thank you for making my dream cone true!!
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    Michael Sent on 10/30/2017
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    Cakes by Gray made a beautiful gluten free rev velvet cake for my wife and I's wedding. The cake looked exactly like the picture we sent. And by the way, the cake was DELICIOUS! 10/10 would recommend Cake by Gray for your wedding!
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    Jenny Sent on 10/23/2017
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    Cakes by Gray/Melissa are absolutely top notch. We ordered mini cheesecakes and a cutting cake for our wedding and they were such a hit! Total deliciousness. Melissa and her staff were great to work with, very responsive, and reliable. I feel fortunate to have been able to book her for the wedding! She is an artist :)
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    Amber Sent on 10/16/2017
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    Melissa was absolutely amazing! She was so helpful and flexible and everything turned out perfect!!
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    Allison Sent on 10/06/2017
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    I had some last minute changes in my wedding and I was frantically looking for someone to accommodate. Melissa and her staff were absolutely wonderful! They communicated in a prompt and professional manner. They answered all my questions and assured everything would be perfect! They delivered the cake on time, it was absolutely stunning, and incredibly delicious! At the risk of being repetitive, Cakes by Grey is wonderful! I highly recommend using Cakes by Grey for your wedding.
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    Nicki Sent on 09/30/2017
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    Remember to save a peice for yourselves!
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    Brittany Sent on 09/28/2017
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    I couldn't have asked for a better cake! She went above and beyond. Our cake was perfect and delicious!
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    Shannon Sent on 09/26/2017
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    What other word can I use besides AMAZING! From the cupcakes (bridal shower and rehearsal dinner) to our gorgeous multi-tier multi-flavored wedding cake, it was DELICIOUS! We had so many compliments from our guests! From the time my fiancee (now husband) and I met Melissa, I felt like we clicked as she knew what we wanted. Her house smells like cake. So inviting! Her buttercream icings were amazing especially the basil buttercream which was a favorite of mine. She gave great recommendations on flavor combinations. We also went outside the box in guessing some flavor combinations and they were delicious as well as she makes a great product. We are were very much against fondant and her homemade marshmallow fondant was amazing and we used it on our cake! She replicated the picture from pinterest of our wedding cake to the tee! She was very accommodating to our schedule. She was prompt with delivery. I don't have enough great things to say. I will continue to use Melissa and Cakes by Gray for all my cake and cupcakes baking needs!
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    Laura Sent on 09/21/2017
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    Cakes by Gray was everything we could of dreamed of and more. We ended up getting a 4 tiered cake with 5 different types of desserts including pies, cookies, brownies, and tartlets. The reason we ended up booking with Gray was because her cake tasting was like nothing we had experienced. Most cake venders make you try a selection of there most popular cakes like basic vanilla and chocolate and the icing and filling are already paired with the cakes. But this is not how Cakes by Gray did it. She had a lovely variety of different cakes, fillings, and custards and she would tell us to pair them together in a variety of combinations. Her unique pairings like lemon filling icing and chocolate cake and use of fresh ingredients is what sold us. She was even willing to make old family recipes at our request! The day of our wedding she arrived on time and prepared. The cake and desserts were exactly as we hoped and guests raved about how good they were. Not even a single cookie was left! We would recommend Cakes by Gray to anyone and everyone getting married in the Asheville area!
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    Julianna Sent on 09/05/2017
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    Delicious cakes and beautiful! Melissa was able to create our design from my sketch and the final product was spot on! We were so happy!
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    Christina Sent on 09/05/2017
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    Melissa was such a blessing! She did a complete dessert bar and cake for my wedding and everything was amazing! I am not a huge sweets fan but her cake flavors brought the best of both worlds! She would incorporate herbs into her buttercream's to create a explosion of flavor. Our guests LOVED every dessert! Thank you so much Melissa!
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    Megan Sent on 09/04/2017
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    Working with Melissa was amazing! Our original plan for our wedding cake did not work out and Melissa was able to add us to her schedule with only two months until our wedding. Not to mention, she was able to accommodate my food allergies (gluten and dairy). The design process was so much fun, and Melissa is so passionate about the flavors and quality of her cakes. Our guests were blown away by both the traditional and not-so-traditional flavors of our cake and cupcakes, and there was not a piece left to be had! She is also very professional and speedy with communicating by email and phone and she also worked with my design requests for the cake. I would highly recommend Cakes by Gray for any dessert needs for your wedding or special occasion.
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    Julian Sent on 08/31/2017
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    Melissa was wonderful to work with and her desserts were fantastic! Honestly the best cake I've ever had
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    Emily Sent on 08/25/2017
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    All of the guests were beyond impressed with our wedding desserts! Aside from everything being delicious, she also had them displayed in the most beautiful way. The cake was gorgeous but the macarons may have stolen the show!
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    Christy Sent on 07/08/2017
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    There are no words to describe how amazing this cake was. Our planner had to save us a piece of each tier just so we would be sure to have the chance to try it because it was going so fast. No left overs at all. People are still talking about it. I will be ordering another for our one year anniversary. AMAZING. This is the first time I realized that cake is not just cake....this cake is something special and worth every penny.
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    Tori Sent on 06/15/2017
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    Cakes by Gray was excellent to work with. Her responsiveness and willing to answer a million questions won me over with her, not to mention all the little tastes of heaven that she made for the wedding reception. I'm grateful for getting the chance to work with her and for her desserts to be apart of my special day. Thank you!
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    Clair Sent on 06/12/2017
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    It is very clear that Melissa has a passion for what she does and takes great pride in her work. The week before our wedding she decided to add an extra tier at no charge to our cake because she didn't like the way it would look without the top tier. The cake was delicious and looked gorgeous!! Her prices are much higher than some of the other options in Asheville, however she was wonderfully accommodating when I eventually told her I was uncomfortable with the original price and went the extra mile to make sure we were happy with our cake. To honor my mom who had recently passed away, she used my mom's famous (in our family at least) pound cake recipe in some tiers which was important to us.
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    Linzie Sent on 06/07/2017
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    The cake was beautiful and just what my daughter wanted. Several guests commented on how good the cake was. We had carrot cake, red velvet and almond as well as chocolate and yellow cupcakes.
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    Chelsea Sent on 05/31/2017
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    Melissa not only makes absolutely beautiful cakes, but they are delicious too! She offers so many amazing flavors, we had a difficult time choosing just a few. From the cake tasting to the day of our wedding, she was always quick to respond, extremely flexible, and accommodating. I highly recommend Cakes by Gray!
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    Goldie Sent on 05/21/2017
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    We had a theme wedding, and requested a non-traditional cake with some small, intricate logos. Melissa did such a great job putting together exactly what we wanted! We requested two cake flavors, both with fillings. They were both delicious! I was glad we had some left over so I could eat more the next day! Melissa is so sweet and friendly; we were extremely pleased with her work!
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    Loriel Sent on 10/05/2016
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    I described to Melissa what my husband and I wanted for our wedding cake and she captured our vision perfectly. Her creations taste amazing and everything is made from scratch. She can literally make anything you want. We were very pleased with our cake and recommend it to anyone searching for the perfect wedding cake.
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    Belle Sent on 09/21/2016
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    Cakes by Gray made our grooms cake for our rehearsal dinner. Not only was it delicious but it was just what we were looking for (Red Sox cake). We would have definitely used her for our wedding cake if the venue didn't require us to use their catering services.
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    Kelly Sent on 09/12/2016
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    Melissa has done several cakes for me.....my son's 16th birthday and a friend's 60th wedding anniversary cake, as well as cupcakes for an event. Her cakes are beautiful and delicious. Her attention to detail is spectacular. She is dependable and very responsive. I would highly recommend using Cakes by Gray.
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    Donna Sent on 09/12/2016
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    We wanted a barrel cake with ombré icing and planned to use air plants as the cake Topper. Melissa listened well and gave us exactly what we ask for. The cake was really the best wedding cake I have ever tasted. It was super moist and delicious even the day after the wedding. Also Melissa was helpful in finding us a wedding day coordinator at the last minute. She went above and beyond what we expected in every way.
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    Stephenie Sent on 09/02/2016
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    Melissa has made several cakes for my family and one beautiful wedding cake for my boss who got married this summer and they were not only beautiful and absolutely delicious, but they each reflected the individual who ordered them so perfectly its like you could have just seen the cake and you *knew* who it was for. I'll never but cake anywhere else for all my special occasions!
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    Amanda Sent on 09/18/2017
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    Cake design wasn't exactly what we had talked about but it was beautiful, strawberry cake tasted very artificial. I didnt get to try any of our cupcakes but was told by our guests that they were amazing! Melissa was very professional and great to work with!
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    Perry Sent on 05/26/2017
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    Had a great tasting and the final product was delicious! It was very beautiful in construction and was a definite eye catcher in the venue. Thank you!!!
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    Kelsey Sent on 01/19/2022
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    Delicious and Beautiful

    Melissa was fantastic. From her unique flavor combinations, of which we were able to try all at her thorough tasting, to the absolutly beautiful cake and cupcakes she created for us, she was amazing! Her artistry really shines through and her love of creation. She was professional in delivery and set up and worked well with our wedding planner. We could not have imagiend a more delicious cake.
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    Becky Sent on 05/14/2018
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    Melissa was an absolute pleasure to work with. The tasting was delightful, my husband was blown away at the number of choices available. Our wedding almond cake with raspberry filling was so unbelievably delicious. I wish we were able to save some to have again. And the display she provided was gorgeous. The only issue I had was communicating with the assistant to make sure everything was all set & contract complete, I wouldn't hear back for about a week or so. But other than that, everything was absolutely phenomenal. I would definitely recommend her services to anyone!
  • Meredith
    Meredith Sent on 12/29/2017
    4.8 out of 5 rating
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    The cake that Melissa provided us was the best tasting and best textured cake either of us has ever had (which is saying a lot since my hubby's a Johnson & Wales trained chef!). Our guests are still complimenting it two weeks later as well. We loved it so much that we are planning to order a cake, pie, or cupcakes for all of our future celebrations! Melissa was also wonderful to work with from setting up a tasting to the actual tasting, where we were able to try an ample number of flavors and combinations, and up through the event. The only flaw I can possibly think of was the delayed responsiveness of Melissa's assistant on a few separate occassions. However, despite this small issue, I cannot say enough good things about Cakes by Gray, and I would absolutrly still choose them if I was able to do it all over again.
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    Brittany Sent on 11/06/2017
    4.8 out of 5 rating
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    Loved my wedding cake! It was so yummy!
  • J
    Jackie Sent on 07/23/2017
    4.7 out of 5 rating
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    The cakes and cupcakes were amazing! I would highly recommend Cakes by Gray! The cake was stunning and really really really yummy.
  • J
    Jessica Sent on 07/03/2017
    4.7 out of 5 rating
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    Such an amazing addition to our wedding. Custom touches, gorgeous display, and flavors to die for!
  • Susannah
    Susannah Sent on 01/02/2022
    4.6 out of 5 rating
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    Amazing work, amazing flavors!

    Holy cow, Melissa and her team are shining stars! Our experience working with her was amazing, start-to-finish: the tasting made us feel like medieval kings; there were so many different types of cake, curd and buttercream to try and I think we experimented with just about every flavor combination under the sun. If you like traditional flavors, her versions are on point—but she really shines when it comes to adventurous flavors and desserts for folks like me who aren’t really dessert people. Months later, I’m still thinking about our cake—lemon cake with lavender buttercream, and vanilla cake with grapefruit curd and rosemary buttercream. And how about that buttercream pigeon painting on the bottom layer? Just a dream. She’s in high demand for obvious reasons so book early!
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    Samantha Sent on 06/03/2019
    4.6 out of 5 rating
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    Beautiful Cake

    We had a three layer cake that looked like a birch tree. It looked great. We had three flavors - marble, pink champagne and vanilla chia, all of them were very delicious! My only complaint is that sometimes she is a little hard to get a hold of but she is a very busy lady!
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    Brittany Sent on 11/19/2017
    4.6 out of 5 rating
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    Our cake was delicious! It looked amazing as well. It was pricey though.
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    Paul Sent on 10/04/2017
    3.7 out of 5 rating
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    Melissa was willing to work with us on flavors and price once we realized that it was going to be too much to pay. The cake was delicious and our guests loved it!
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    Susan Sent on 11/05/2018
    3.4 out of 5 rating
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    Great Baking/Fair Execution

    I'm afraid I had a less than stellar review, based on my recent experience. I had ordered a groom's cake for the rehearsal dinner I planned for my son and his fiancee and the wedding party. He had requested my grandmother's cake recipe to be used and we came up with two unique filling requests, which Melissa obliged us with and they were delicious. The two layers were to be decorated with black and white photos of my son with one color photo to be placed on top. I spent many hours going thru hundreds of photos and finally came up with 10 that would mean the most to him, sent them to Melissa and after several phone calls to her asking if there were any issues with anything to do with the photos, was assured by her that she could open the file I had sent with the photos, they would all fit, she had done this many times, and we were all set. On my way to the dinner, I received a text from her saying she had a problem opening the file and was running late. She arrived after all the guests arrived, set up the cake, and then I realized there were only about half of the photos on the cake with all the empty space filled with brown dots, so my son and our guests didn't get to see photos of my son showing his hobbies and interests so they would know more about him, which was the purpose of the photos. I have emailed her my disappointment, but have not heard any explanation from her as yet. I know she is always busy because of her good reputation, but I experienced quite a delay between my requests to her and her responses.
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    Kaitlynn Sent on 05/22/2018
    3.3 out of 5 rating
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    The cake had one center pole through it for "stability". My cake had to be taken apart because the 1 support rod was not strong enough to support the barrel cake top. She also failed to mention she was changing the flavors of my cake before delivering it to me. The decorations probably could have been done better by a 4 year old. The only time I cried on my wedding day was after I realized this was the cake I was stuck with. Literally cried in the corner with my sister consoling me saying it would be ok. No one liked the flavor of the cake and the buttercream? that she switched to instead of the chocolate filling was lumpy. It definitely was not worth the 600.00 we paid for it and I wish I would have gotten a cake from Walmart at this point...atleast I wouldn't have been embarrassed to serve it to my guests.
  • S
    Shannon Sent on 08/10/2021
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    Inedible Cake

    I have never left a public review for any business, but I had such a horrible experience with this business that I felt it was necessary.

    I had ordered a small cake for my elopement ceremony this spring after reading lots of great reviews and seeing awesome pictures of her cakes. I asked for her to surprise me with the flavor but just to make sure it included chocolate, and for the design to be mountain/nature inspired. She said she was excited to come up with something.

    A week prior to my ceremony I hadn’t heard any confirmation and it took me several times to finally get any information on when ans where to pick up my cake. When I showed up to the location I was told to pick up my cake, the place was closed and we had to walk around knocking on doors until eventually a confused woman was able to help us find the cake.

    When I saw the cake the design was extremely underwhelming (my family said it looked like a child did it, though I didn’t think it was quite that bad), but I let it go hoping the taste would make up for it. After our ceremony we went to cut the cake and we nearly broke the cake knife because it was hard as a rock (not frozen or cold). Once we finally got slices served, I was shocked by how inedible this cake was. Trust me when I say I am not picky when it comes to sweets, nor is my family, but no one could eat this cake. I have no idea what the flavor even was that she chose because it genuinely had no flavor. The icing seemed like it was just plain crisco, and the cake was so dry I actually spit it out. The textures were horrible and the flavors were complete absent. We threw the entire cake away.

    I understand that in comparison to big weddings our order was very small, but it was still our wedding and the only wedding cake we’re ever going to have. If she isn’t going to treat small orders with the same care is big orders, then she just shouldn’t take the small orders.

    After our wedding I emailed her just to let her know how disappointed we were and ask what happened, because it was so different from what I read in the reviews, I figured something odd must have happened. I didn’t want anything other than acknowledgement or an apology, but she never even responded.

    I’ve never experienced such carelessness in a business, especially one that works in an industry that plays a part in a very special day in peoples lives. If you choose to work with this business, I hope you don’t have the experience I did.
  • B
    Brooke Sent on 05/22/2021
    1 out of 5 rating
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    Under no circumstances do you hire this woman.

    I’m a bride who got no cake today after months of begging for Melissa’s business. She literally just FORGOT ME and blamed her virtual assistant for the inability to write down my name on a calendar. I paid for a special vegan cake in full about two months ago and an hour and a half into my event realized it wasn’t there. When my caterer called her, it was as if she had no clue who I was and then suddenly became sorry, refunded me, but did not even attempt to make it right. What a joke. BELIEVE the reviews about unresponsiveness because that is what I got for a long time and when I called her out on the ridiculousness of that in one last email, I finally got a reply from the TV Star herself! She attempted to guilt me by saying it was her son’s birthday and that this was a crazy time for every baker and that I was welcome to find another one if I had a problem with her communication. I told her (for a second time since the first wasn’t clear) that I did have a problem with her communication but that I was willing to put it all behind us if she could be better in the future. My mistake giving this condescending woman any more of my time. It’s clearly not that crazy of a time because Short Street whipped up 6 vegan cupcakes for me in an hour’s time today so I’d have something to eat with my husband and two beautiful cakes for our guests. I’m going to leave them five stars after this and hope ALL who read this take your business there or somewhere else you can trust. I have no regrets with them but a dozen with Melissa. Regardless of the sob story or bogus argument she inevitably replies to this review with, she left a bride standing ready to cry in the middle of her big day. But please, let’s everyone have a moment to feel bad for her right before we go somewhere else.
  • H
    Hannah Sent on 03/23/2020
    1 out of 5 rating
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    Disappointed!

    Absolutely disappointed by Melissa’s professionalism and commitment to her clients. With my sister’s wedding being canceled due to a mandated order by Governor Cooper regarding the COVID-19 virus, we reached out to Melissa with heavy hearts to discuss our order. Instead, she had not responded to any calls, voicemails, or emails. As a professional, it is her job to act responsibly, and with the upmost regard for clients. Melissa has decided to profit from a national pandemic. Shame!
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