Cake Connection Reviews

Name: Cake Connection
Address: 2313 Meadowlark Dr,, Janesville, WI, 53546
Telephone: 6087548641
Rating: 4.3

Cake Connection

Janesville, WI

4.3 out of 5 rating, 11 reviews

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Reviews

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4.3 out of 5 rating

4.3

Good

11 reviews

Recommended by 86% of couples

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Quality of service
4.1 out of 5 rating
Average response time
4.2 out of 5 rating
Professionalism
4.2 out of 5 rating
Value
4.5 out of 5 rating
Flexibility
4.4 out of 5 rating

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Kaylee Sent on 01/02/2018

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We had so, so many compliments and rave reviews of our wedding cake! It looked beautiful with multiple tiers and fall flowers and it tasted even better. Paige was very easy to work with and helped us along the way as we had little knowledge of what kind of wedding cake we wanted. She is very friendly, fun and knowledgeable of what works and doesn't work for wedding cakes! We give the Cake Connection our highest recommendation!
Tera Sent on 11/07/2012

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I just got married October 27th of this year and had the cake connection for our wedding cake. It was the best cake I could of ever expected and beyond I'm still getting complients to this day! Paige was very friendly to work with and help me to what I wanted on my cake. She was very professional and called me when she said she would. I wouldn't go anywhere else. She arrived on time and by the time everyone had cake at the reception is was so moist and delicious. It was the best I could ask for and I thank her a million!!!
User839162 Sent on 06/24/2012

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The cake was delicious and delivered right on time. The only thing is that I had a cake topper that was supposed to be the groom on the top level and the bride reaching to him on the second level and both were on the top when I got there so I had to fix it but it wasn't a big deal. I knew I should've explained it or left the box with the picture on it. Overall it was great and I would order another again!

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Amy Sent on 01/04/2012

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paige is a wonderful person and very very reasonable on the price.... I will be going there more often
Kelly Sent on 08/21/2009

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The cake was a hit! we were able to taste it ahead of time, and it was the most delicious cake we've tasted. The price was also very reasonable.
Alicia Sent on 10/14/2007

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Cake Connection is run by a lady out of her home. She let me come and look through a portfolio of cake's that she has done before. She bakes her cakes fresh, never freezes them. I ordered a three tier, round cake with three flavors. The middle layer had a filling, which only costs $5 extra. She also rents out knife sets, which I also take advantage of. For my cake, the extra filling, set-up, delivery, and knife rental, I paid only $170, which is unbeatable.The cake turned out beautiful, and it tasted absolutely delicious! I highly recommend this vedor.
Kristin Sent on 06/25/2012

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We used Cake Connection for our wedding cake. Paige was great to work with and she was able to take a picture of our dream cake and make it a reality. The flavors are amazing and the quality of work is top notch. The only thing we would change about our cake is the thickness of it. It was cake/icing/cake/icing. We aren't huge icing people so it was a little much for us but everyone loved it. I would recommend Cake Connection to everyone!
User1041551 Sent on 12/10/2012

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Very reasonable price. Our marble layers didn't really turn out so we pretty much had an all white cake, but it was moist and we did get compliments on it. If you don't like a lot of frosting I would recommend letting the owner know, our cake had a pretty thick layer. The owner is very nice and easy to work with.
Nicole Sent on 11/01/2011

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Overall I was very pleased with the Cake Connection. The cake was very beautiful and taseted delicious. The owen Paige is not the most friendly person to work with. When we first met her she was very friendly but when we got in contact with her close to the wedding to go over details she was pretty rude. The product was great, just wished we would have had a little friendly service from the owner. We felt lik we were bothering her when tried to get in contact with her about details.
Renee Sent on 06/08/2015

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What we discussed was beautiful. Paige took careful notes and we agreed to a certain style, flavor, color and to do extra "treat trays" for snacks later on. Her price was very reasonable and I felt so confident in her abilities, I later talked to her about adding a grooms cake, and she happily agreed to do it.

I swear, just about everything that could have been wrong, was. She changed the color and flavor of the cake on me without asking. When I arrived at the venue, it was already set up and leaning, looking like it was about to topple. I had to take apart the layers to keep it from toppling to the floor. She came and fixed it, but I had so many other things to do, I didn't get a chance to ask her about the color change (and didn't yet know about the flavor). The grooms cake and treat trays never came. The cake, once put back together, was pretty. And the guests enjoyed the plain vanilla well enough, despite me HATING it, but I would not recommend. I was extremely disappointed in the service Paige delivered.
Kathryn Sent on 05/31/2018

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I was very disappointed by the service my husband and I received from The Cake Connection. In October, we had a cake tasting with Paige. She told us that we were the first ones to book for May. We gave her a deposit for our wedding, which she cashed in. Three weeks before my wedding, I called to check in with her. She stated that she didn’t know who I was, didn’t have any notes regarding my wedding, or my deposit. My husband and I met with her and brought our bank statement for proof of deposit. Paige said she would still do our cake, but with other events that weekend she was unsure of when the cake would be delivered to our venue, or who would bring the cake. She assured us that she would check in with our venue to figure out a time to deliver the cake. My husband and I called her twice the following week to see if she had spoken with our vendors to set up a time, but she did not contact them until the week of the wedding. The cake was assembled shortly before our reception. The whole situation was very stressful for me and my husband. We will not be buying from the cake connection in the future.

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