Buttercooky Bakery Reviews
Reviews
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4.7 out of 5 rating
4.7
Very good
17 reviews
Recommended by 94% of couples
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.6 out of 5 rating4.6
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Value 4.7 out of 5 rating4.7
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Flexibility 4.7 out of 5 rating4.7
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Desiree Sent on 10/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection
Our wedding cake was absolutely stunning and delicious. From beginning to end, the staff was so helpful and professional, I can’t thank them enough. Everyone LOVED the cake. Thank you! -
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Monèt Sent on 12/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our cake was included in our wedding venue package but it was important to us to have a cake tasting and customize it to fit us and our style (not just select options from a list). Buttercooky made the process super easy and fun. My husband and I came in a few weeks before our wedding and worked with Kayla M. The cake we chose had fresh flowers and to save money we opted not to purchase from our florist. When it was time to pick some up the only fresh flowers we could find were at our local supermarket. The petals were SUPER small so we were worried the cake would look awful. I have NO idea how they did it but Buttercooky opened the flowers up and they looked absolutely beautiful on our cake. Not to mention we got so many compliments on how delicious our cake was. Thank you so much, Buttercooky! We will definitely be back for future events. -
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Amanda Sent on 02/28/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
we choose our wedding cake from here not only because our venue recommended them but also because we can never get enough of their cakes they are delicious. we had an idea on what we wanted and we saw two different styles in the book they had. we didn't see the actual finished project until the day of our wedding.... our wedding cake was beautiful beyond words. They did exactly what we wanted and more. -
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Martina Sent on 12/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake was wonderful and exactly what we ordered. The bakery was extremely accommodating when we had to reschedule the cake tasting due to a snow storm. -
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Dana Sent on 01/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic job on our wedding cake! I had so many changed and questions, yet they replied to them all and were able to keep up. Our wedding cake was beautiful and perfect and matched our theme perfectly. All of our guests, especially my Mother, also loved the taste of our custard/fresh banana, vanilla sponge, and fondant cake. -
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User2408050 Sent on 11/03/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We received our wedding cake and pastries for Viennese hour from Buttercooky. Everything was absolutely incredible. They're pretty much the best bakery ever. -
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Rhea Sent on 05/31/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Buttercooky Bakery provided our wedding cake as part of our package at Floral Terrace, located across the street from the bakery. When we had our food and cake tasting, Buttercooky provided three different mini-cakes to try, according to our our requests. I was expecting slices, but they were actually tiny little layer cakes, which I thought were very cute. After we tasted the cakes, my fiance and I made very specific requests about the ratio of cake to filling that we wanted. On our wedding day, our guests were surprised to discover that
our beautifully decorated lemon cake with lemon mousse filling was also delicious. It was created exactly to our specifications. I could not have been happier.
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Jessica Sent on 10/25/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful cake. We picked out our cake and design with ease. -
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Joanna Sent on 10/19/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
She made my wedding cake so beautiful, they were even able to match the lace on the cake to my wedding dress. the filling had fresh strawberries, it was delicious.
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Nicole Sent on 09/08/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding cake was a hit @ my wedding. My guest are still ranting & raving about it. It not only look absolutely stunning, it was delicious too! -
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Nancy Sent on 08/15/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Buttercooky Bakery is one of the well known bakeries in Long Island and Queens. Their cake is creamy and filling. They are more than willing to work in your price range. They are professional and really uphold the name of the bakery. I use them for all my birthday cakes and my wedding! I never was disappointed. -
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Melissa Sent on 06/04/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Bakery! Best bakery in Long Island they cater to you're every need from cookie's to pastries to cakes! They did my entire Venetian Hour at my venue Floral Terrace! I had a number of carts for my guests!!! My guests we're raving about how delicious my Venetian Hour was! They took home boxes with pies, pastries and cookies! My wedding cake was delicious and gorgeous- it was three tier and they incorporated the eggplant ribbon to match my bridesmaids dresses! Cake was delicious! -
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Cynthia Sent on 02/24/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What can I say that hasn't been said about Butter Cooky, they are delicious. I've been going to Butter Cooky for as long as I can remember. When I found out that my reception hall deals with them for the Wedding Cake I was ecstatic. They designed a beautiful and elegant four tier cake. Butter Cooky brought to life the image I had of the perfect wedding cake. Not only was the cake beautiful, it was delicious as well. It was so delicious that my husband and I didn't even save the top tier for our one year because we ended up eating it the night after our wedding. I highly recommend butter cooky for all occasions and events! -
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User2958785 Sent on 01/25/20174.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cakes from buttercooky are so moist and delicious. We ordered our wedding cake and then cake for the rehearsal dinner from here, and we were so happy! Jacqueline and Joan were very helpful and sweet. -
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Sarah Sent on 05/24/20164.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
We got our cake through Buttercooky Bakery for our wedding at Floral Terrace. It came out beautiful, and it tasted amazing! My only other comment is that we asked for chocolate pudding and vanilla custard on the inside, but only received vanilla. The cake was still amazing, but was just missing one requested detail. Overall, great job! -
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Jenny Sent on 10/27/20154.1 out of 5 rating4.1
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Quality of service 3.5 out of 5 rating3.5
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Average response time 3.5 out of 5 rating3.5
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Professionalism 3.5 out of 5 rating3.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding cake was provided by Buttercooky Bakery via Sand Castle. When meeting with Sand Castle, we were told that all the cakes in the book were included in our package, up to a certain point. After that, the cake designs cost extra. So, we chose a cake that would be "included" in our package. When I asked about the cake tasting, we were told that we had to contact Buttercooky and deal with Lorena directly, because she knows what's included in Sand Castle's packages. Okay, so I call up and I speak with Lorena and request 3 different cakes and fillings. When we arrived for the tasting, we were helped by someone else other than Lorena. This person brings out the correct cakes that I requested and we sit and taste. When the girl came back to take down our order and design choice, we were told that our choice would be $150 extra because of the use of fondant. That's not what Sand Castle told us! So fine, I don't get my first choice. So we look through the book again and choose another design. Nope, that's extra too because it still uses fondant. Fine! On to the third choice, the most BASIC cake ever, with vanilla cake and mango mousse filling. Naturally as soon as I got home, I sent a message to Sand Castle and told them what happened. They got back to me later in the afternoon saying that they went to Buttercooky to speak with Lorena about our order and she said that we asked for Red Velvet, and that was going to cost extra. Excuse me? At no point during our consultation was Red Velvet uttered from our mouths. i scanned a copy of our invoice and sent it over to Sand Castle. At this point I just wanted the filling to be what I asked for, I didn't care what the cake looked like. Later, during our last meeting with Sand Castle, they took care of the cake and we got our first choice after all. On the day of the wedding, the cake looked perfect and it was NOT red velvet on the inside :) The cake was delicious and I wish I could have had more! I have to wait a year tho. -
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Kristen Sent on 03/20/20151.4 out of 5 rating1.4
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Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
I just got married last week and honestly I was disappointed in Buttercooky. The cake it self was stale and hard. Also I was very upset that they put a black colored ribbon on my cake when I hand delivered a brown ribbon to the bakery and they messed it up. Thankfully that was the only hitch on the day of my wedding but still my wedding was all pastel colors and and light brown so the black ribbon really did not match -
Quality of service
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