Butter Bears Cupcakery Reviews
View more informationReviews
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Awards
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Kathy H. Sent on 09/27/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent from our first contact til the day of delivery.
Awesome service, awesome owner, delicious cakes and cupcakes. Would highly recommend and will be using for any future needsAwesome service, awesome owner, delicious cakes and cupcakes. Would highly recommend and will be using for any future needs -
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Amber Sent on 09/19/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Couldn’t be happier with the experience
Katrina and her family are absolutely amazing. Some of the best, most attentive customer service I’ve ever experienced. We hired Butter Bears for my mom’s wedding and order several desserts for a dessert table and a custom cake. Everything was DELICIOUS. Such great quality desserts! All of our guests were raving about it.Katrina and her family are absolutely amazing. Some of the best, most attentive customer service I’ve ever experienced. We hired Butter Bears for my mom’s wedding and order several desserts for a dessert table and a custom cake. Everything was DELICIOUS. Such great quality desserts! All of our guests were raving about it. -
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Mai Sent on 09/07/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Professional and Accommodating
I highly recommend Katrina at Butter Bears for wedding cakes. During consultation, I brought many ideas and she was able to create exactly what I wanted. She kept me up to date on the design of the cake. She also had my cake delivered to the venue in a efficient and timely manner. I will definitely use butter bears for future events.I highly recommend Katrina at Butter Bears for wedding cakes. During consultation, I brought many ideas and she was able to create exactly what I wanted. She kept me up to date on the design of the cake. She also had my cake delivered to the venue in a efficient and timely manner. I will definitely use butter bears for future events. -
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Nesha F. Sent on 06/02/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Work and Customer Service
They understand customer service, flexible, accommodating, reasonable, I could go on. I’m a forever customer. The cake tasting went great and the cake on my wedding day not only looked good but tasted great! Everyone was talking about it. Definitely book them for your event!They understand customer service, flexible, accommodating, reasonable, I could go on. I’m a forever customer. The cake tasting went great and the cake on my wedding day not only looked good but tasted great! Everyone was talking about it. Definitely book them for your event! -
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Jazzie Sent on 06/01/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exceptional and Delicious
The Raspberry White Chocolate Cake was perfect in every way. We got endless compliments on how yummy our cake was. Will add pictures once available.The Raspberry White Chocolate Cake was perfect in every way. We got endless compliments on how yummy our cake was. Will add pictures once available. -
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Kiara P. Sent on 04/17/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My Butter Bears 😍
My cake was amazing 👏 😋 I love the work she does. She will forever be my baker.My cake was amazing 👏 😋 I love the work she does. She will forever be my baker. -
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Toni G. Sent on 03/17/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Experience!
We absolutely loved our cakes! We were barely able to grab one slice everyone loved all of the flavors. The grooms' cake was modeled off of a Jordan 1 sneaker-- it was perfect! The communication and customer service was great as well.We absolutely loved our cakes! We were barely able to grab one slice everyone loved all of the flavors. The grooms' cake was modeled off of a Jordan 1 sneaker-- it was perfect! The communication and customer service was great as well. -
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Sierra P. Sent on 11/08/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Vision came to life
Our cake came out amazingly. I couldn’t imagine our cake looking any other way. We wanted our cake to be cool and not traditional. And the flavor…it was immaculate.Our cake came out amazingly. I couldn’t imagine our cake looking any other way. We wanted our cake to be cool and not traditional. And the flavor…it was immaculate. -
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Lauren Q. Sent on 09/20/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Incredible customer service & SOOO tasty
Kate was absolutely AMAZING from start to finish!!! She responded quickly to my inquiry and was so helpful through the whole process answering ALL my silly questions lol I am blown away at how DELICIOUS and BEAUTIFUL my wedding cake turned out! EVERYONE kept telling me how yummy it was (I went with the white chocolate raspberry flavor)!! I highly recommend this company and I am so grateful for making my day so special!Kate was absolutely AMAZING from start to finish!!! She responded quickly to my inquiry and was so helpful through the whole process answering ALL my silly questions lol I am blown away at how DELICIOUS and BEAUTIFUL my wedding cake turned out! EVERYONE kept telling me how yummy it was (I went with the white chocolate raspberry flavor)!! I highly recommend this company and I am so grateful for making my day so special! -
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Featured
Kathleen R. Sent on 09/02/20215 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing cakes, incredible service, delightful experience!
We met with several bakeries on our search for the perfect wedding cake. As soon as I tasted the samples Katrina prepared for us, I knew Butter Bears was miles ahead of the competition! Not only does she make the *best* carrot cake, lemon cake, chocolate cake and vanilla cake I've ever tasted, her frostings are perfectly balanced to complement each delicious bite. She is flexible, kind, professional and focused on making your wedding day amazing! Thank you so much to Katrina and Butter Bears for helping make our day memorable! So many of our guests begged us for your info and we are happy to oblige. Your cakes are simply the best!We met with several bakeries on our search for the perfect wedding cake. As soon as I tasted the samples Katrina prepared for us, I knew Butter Bears was miles ahead of the competition! Not only does she make the *best* carrot cake, lemon cake, chocolate cake and vanilla cake I've ever tasted, her frostings are perfectly balanced to complement each delicious bite. She is flexible, kind, professional and focused on making your wedding day amazing! Thank you so much to Katrina and Butter Bears for helping make our day memorable! So many of our guests begged us for your info and we are happy to oblige. Your cakes are simply the best! -
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Gloria H. Sent on 06/07/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Butter Beats Cupcakery
I 100% recommend these amazing people!! I have never in my life had such amazing customer service, they did the cake and cupcakes for my wedding and they went so above and beyond!!! Look no further for an amazing team with absolutely delicious cakes!!!I 100% recommend these amazing people!! I have never in my life had such amazing customer service, they did the cake and cupcakes for my wedding and they went so above and beyond!!! Look no further for an amazing team with absolutely delicious cakes!!! -
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Gloria H. Sent on 06/07/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Butter Beats Cupcakery
I 100% recommend these amazing people!! I have never in my life had such amazing customer service, they did the cake and cupcakes for my wedding and they went so above and beyond!!! Look no further for an amazing team with absolutely delicious cakes!!!I 100% recommend these amazing people!! I have never in my life had such amazing customer service, they did the cake and cupcakes for my wedding and they went so above and beyond!!! Look no further for an amazing team with absolutely delicious cakes!!! -
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Erica Sent on 06/01/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent highly recommend Married on 12/13/2021
Butter bears is so awesome!!! The cake they made for me was for my Nigerian wedding and it was a big hit! Everyone complimented the look and how great it tasted. Customer service was also wonderful and easy. I highly recommend them!!!Butter bears is so awesome!!! The cake they made for me was for my Nigerian wedding and it was a big hit! Everyone complimented the look and how great it tasted. Customer service was also wonderful and easy. I highly recommend them!!! -
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Natalie R. Sent on 04/26/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Wedding Cake!
We had to change our wedding plans last minute due to covid and we found them by chance. They were super helpful and very responsive. Be warned their tasting cakes are HUGE which is awesome. Gives you a chance to try it multiple times to make sure you pick the right flavor!We had to change our wedding plans last minute due to covid and we found them by chance. They were super helpful and very responsive. Be warned their tasting cakes are HUGE which is awesome. Gives you a chance to try it multiple times to make sure you pick the right flavor! -
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Lewis F. Sent on 04/25/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing cakes and amazing people!
These guys make delicious cakes, are on top of everything and super nice to work with! Would 💯 recommend and work with again!!These guys make delicious cakes, are on top of everything and super nice to work with! Would 💯 recommend and work with again!! -
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Donna H. Sent on 04/25/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautifully decorated product and excellent customer service
Another bakery cancelled the day before our event. Katrina was referred by a friend and not only made the order but met us at a convenient spot to deliver the order because of our schedule the day of the event. And it was New Year’s Day! She is lovely and kind and knows the true meaning of customer service!Another bakery cancelled the day before our event. Katrina was referred by a friend and not only made the order but met us at a convenient spot to deliver the order because of our schedule the day of the event. And it was New Year’s Day! She is lovely and kind and knows the true meaning of customer service! -
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Amber Sent on 01/07/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing cakes and Desserts, spectacular Service
Katrina at Butter Bears is so wonderful to work with. She did my daughters wedding cake, grooms cake and a selection of desserts. Everything was perfect. The cakes were moist and had the perfect flavor, champagne for the wedding cake and chocolate with peanut butter filling on the giant cupcake. We also ordered brownies, macaroons, and mini cupcakes. All seriously amazing. Every dessert was eaten and enjoyed. Katrina followed up a few times to make sure everything was on track with guest count and to see if we needed any changes. She was on time, set up beautifully and followed up after the wedding. Her prices are affordable and reasonable and she gave us exactly what we asked for. I didn’t have anything to worry about with Butter Bears!!! She helped my daughter day to be perfect!!! ❤️Katrina at Butter Bears is so wonderful to work with. She did my daughters wedding cake, grooms cake and a selection of desserts. Everything was perfect. The cakes were moist and had the perfect flavor, champagne for the wedding cake and chocolate with peanut butter filling on the giant cupcake. We also ordered brownies, macaroons, and mini cupcakes. All seriously amazing. Every dessert was eaten and enjoyed. Katrina followed up a few times to make sure everything was on track with guest count and to see if we needed any changes. She was on time, set up beautifully and followed up after the wedding. Her prices are affordable and reasonable and she gave us exactly what we asked for. I didn’t have anything to worry about with Butter Bears!!! She helped my daughter day to be perfect!!! ❤️-
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+8 photos
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Amanda T. Sent on 10/05/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Absolutely perfect!
Everything was amazing! Best cake we have ever had! Every bit of the experience was awesome! 100% recommendEverything was amazing! Best cake we have ever had! Every bit of the experience was awesome! 100% recommend -
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Kierra Sent on 09/14/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Top Quality Service
I reached out to Butter Bears fairly early in my wedding planning. We scheduled a date for a tasting and they were awesome. They gave us nice sized slices to taste. They left us in the room to discuss confidentially. And if we didn’t “like” something they accepted it with grace and ensured we were happy. Then corona happened. They continued to keep in contact and changed their tasting guidelines to meet CDC standards. All this is to say that they (Katrina and Derrick) were awesome! I am so glad I found them. Also, all my guests RAVED about the cake.I reached out to Butter Bears fairly early in my wedding planning. We scheduled a date for a tasting and they were awesome. They gave us nice sized slices to taste. They left us in the room to discuss confidentially. And if we didn’t “like” something they accepted it with grace and ensured we were happy. Then corona happened. They continued to keep in contact and changed their tasting guidelines to meet CDC standards. All this is to say that they (Katrina and Derrick) were awesome! I am so glad I found them. Also, all my guests RAVED about the cake. -
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Robin R. Sent on 10/11/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Beautiful and delicious cakes
We had the best experience !! The cakes were beautiful and tasted so good !! With covid, I had picked up cake samples and she provided a virtual cake testing. They delivered the cakes to our venue and did a beautiful job with the display. We picked a naked cake and she used our fresh flowers and the from cake looked like a tree stumpWe had the best experience !! The cakes were beautiful and tasted so good !! With covid, I had picked up cake samples and she provided a virtual cake testing. They delivered the cakes to our venue and did a beautiful job with the display. We picked a naked cake and she used our fresh flowers and the from cake looked like a tree stump -
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Megan R. Sent on 08/17/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Had to plan a small wedding in 5 weeks due to Covid and they were absolutely amazing to work with! The cake looked beyond what I had expected!
The cake was by far the best tasting wedding cake I had ever had! Not to mention it was beyond beautiful! Our guests were raving about it. They are so wonderful to work with and it was stress free which i needed having to replan my wedding due to Covid.The cake was by far the best tasting wedding cake I had ever had! Not to mention it was beyond beautiful! Our guests were raving about it. They are so wonderful to work with and it was stress free which i needed having to replan my wedding due to Covid. -
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Sabrina P. Sent on 08/10/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing service and incredible cake
My husband and I had a tasting in August 2019 and immediately were impressed with their professionalism, customer service, friendliness and delicious cake samples. We booked with them for our wedding July 2020. COVID hit and due to travel restrictions we had to postpone to July 2021. They were extremely accommodating while we were changing our date. July 2021 came and went and the US/Canada border was still closed and we had to postpone AGAIN to July 2022. Again, they were wonderful and reassured us everything would be perfect. Along the way I added a grooms cake to surprise my husband and they made my vision a reality. The day of the wedding everything was perfect and our guest’s raved about the cake. We are so happy we chose Butter Bears and will use them in the future for all our special events!My husband and I had a tasting in August 2019 and immediately were impressed with their professionalism, customer service, friendliness and delicious cake samples. We booked with them for our wedding July 2020. COVID hit and due to travel restrictions we had to postpone to July 2021. They were extremely accommodating while we were changing our date. July 2021 came and went and the US/Canada border was still closed and we had to postpone AGAIN to July 2022. Again, they were wonderful and reassured us everything would be perfect. Along the way I added a grooms cake to surprise my husband and they made my vision a reality. The day of the wedding everything was perfect and our guest’s raved about the cake. We are so happy we chose Butter Bears and will use them in the future for all our special events!Butter Bears Cupcakery's reply:
Thank you so so much Sabrina!! It was an honor to be your baker for your beautiful wedding!! I am so so happy for the two of you!! We truly appreciate you both for choosing us to be a part of your wedding celebration!! -
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Michelle B. Sent on 07/23/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Fantastic and Flexible
Absolutely delicious cake, and cupcakes and were extremely flexible and responsive. I had to move both the cake tasting and the reception 3 times and they were nothing but accommodating! Couldn’t have asked for a tastier or more gorgeous cake!Absolutely delicious cake, and cupcakes and were extremely flexible and responsive. I had to move both the cake tasting and the reception 3 times and they were nothing but accommodating! Couldn’t have asked for a tastier or more gorgeous cake!Butter Bears Cupcakery's reply:
Michelle Thank You so so much!!! We appreciate you and your husband allowing us to serve you and your family!! If there is anything else we can do to serve you feel free to reach out to us!! -
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Katrice S. Sent on 06/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Wedding Cake
My experience working with Butter Bears was great. The quality of service was top notch from beginning to end. I will definitely be a customer for years to come.My experience working with Butter Bears was great. The quality of service was top notch from beginning to end. I will definitely be a customer for years to come.Butter Bears Cupcakery's reply:
Katrice thank you so much!! We truly appreciate you and your husband and if there is anything else we can do for you do not hesitate to reach out!! -
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Catherine D. Sent on 12/20/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Gluten free, vegan, and delicious!
My family and I have a lot of unfortunate food allergies (gluten allergy normally means only sad cakes for us) and we LOVE the gluten free and vegan options! Our non-allergy friends love them too! They were so easy to work with and let us sample flavors, pick from a ton of designs, and always have a delicious product. We have already used them for the engagement party, my sister's wedding, and are so excited to see our wedding cake on the big day!My family and I have a lot of unfortunate food allergies (gluten allergy normally means only sad cakes for us) and we LOVE the gluten free and vegan options! Our non-allergy friends love them too! They were so easy to work with and let us sample flavors, pick from a ton of designs, and always have a delicious product. We have already used them for the engagement party, my sister's wedding, and are so excited to see our wedding cake on the big day! -
Quality of service
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