Butler's Pantry Reviews
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4.3 out of 5 rating
4.3 Good
4.3 out of 5 rating
42 Reviews
86% recommend it
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Quality of service 4.4 out of 5 rating
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Average response time 4.3 out of 5 rating
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Professionalism 4.3 out of 5 rating
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Value 4.1 out of 5 rating
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Flexibility 4.2 out of 5 rating
Awards
42
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Anna Sent on 12/24/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I have worked here for a while and they have some of the best food! If you are looking for fancy services, this is your place.
Very good food & service. Very expensive, but I would say well worth it.Very good food & service. Very expensive, but I would say well worth it. -
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Chelsea Sent on 04/12/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing food
Our wedding meal was one of the best meals I've ever had. Truly incredible. The staff was kind, and our day went off without a hitch. My only grievance was the lack of a single, comprehensive rentals catalog - not every couple wants to wait until the tasting to decide on table setting and decor, and the communication around the rentals wasn't great, but also somewhat understandable because of the weird times we were in when planning. I would still definitely recommend Butler's Pantry because the quality of the food was amazing and the staff does care.Our wedding meal was one of the best meals I've ever had. Truly incredible. The staff was kind, and our day went off without a hitch. My only grievance was the lack of a single, comprehensive rentals catalog - not every couple wants to wait until the tasting to decide on table setting and decor, and the communication around the rentals wasn't great, but also somewhat understandable because of the weird times we were in when planning. I would still definitely recommend Butler's Pantry because the quality of the food was amazing and the staff does care. -
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Ngozi E. Sent on 01/16/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Butlers over delivered with amazing food!
I highly recommend Butlers Pantry. Their staff is so kind, pleasant, eager-to-please, and professional. I was most impressed with their creativity and flexibility: We had a Nigerian-American wedding and Butlers substituted one of their dishes and made our traditional Jollof Rice with Chicken. Seriously, at the tasting we were more than impressed. On the day of their wedding their staff was so lovely. And everyone, and I mean EVERYONE said that the food was divine! Thanks for everything BP.I highly recommend Butlers Pantry. Their staff is so kind, pleasant, eager-to-please, and professional. I was most impressed with their creativity and flexibility: We had a Nigerian-American wedding and Butlers substituted one of their dishes and made our traditional Jollof Rice with Chicken. Seriously, at the tasting we were more than impressed. On the day of their wedding their staff was so lovely. And everyone, and I mean EVERYONE said that the food was divine! Thanks for everything BP. -
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Lindsay Sent on 10/17/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Accommodating and lovely
This company along with its members made our couples shower and wedding very memorable. They helped us pick out a beautiful menu and drinks and the staff are very friendly. They have a certain professionalism and attitude that kept our guests satisfied the whole night. Would recommend them for many occasions.This company along with its members made our couples shower and wedding very memorable. They helped us pick out a beautiful menu and drinks and the staff are very friendly. They have a certain professionalism and attitude that kept our guests satisfied the whole night. Would recommend them for many occasions. -
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Erin Sent on 09/15/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
From the first time connecting with Coleen to Chelsea and her team on-site during the wedding day, my husband and I felt Butler's Pantry went above and beyond in their service. Our venue was a blank slate so Butler's Pantry had to bring in everything. They did not disappoint and our reception looked amazing! The chairs, table, place settings and buffet display were beautiful. All of our guests raved about how good the food was and how beautifully the buffet was displayed. The servers even went and asked kids (who didn't originally sign up for a kids meal) if they wanted one and made it happen. We had multiple food allergies and the staff was wonderfully accommodating and everything was served to the correct people. We knew the night was going to go well when we arrived at our outdoor ceremony/reception venue (during 90-degree heat after taking bridal party photos) and 3 staff met us with water and kept checking on the whole bridal party. The whole staff checked on us throughout the night and the staff leaders checked on us before they left at the end of the evening. They were all wonderful, kind, helpful, professional and the food tasted AMAZING! We are so glad we chose Butler's Pantry!From the first time connecting with Coleen to Chelsea and her team on-site during the wedding day, my husband and I felt Butler's Pantry went above and beyond in their service. Our venue was a blank slate so Butler's Pantry had to bring in everything. They did not disappoint and our reception looked amazing! The chairs, table, place settings and buffet display were beautiful. All of our guests raved about how good the food was and how beautifully the buffet was displayed. The servers even went and asked kids (who didn't originally sign up for a kids meal) if they wanted one and made it happen. We had multiple food allergies and the staff was wonderfully accommodating and everything was served to the correct people. We knew the night was going to go well when we arrived at our outdoor ceremony/reception venue (during 90-degree heat after taking bridal party photos) and 3 staff met us with water and kept checking on the whole bridal party. The whole staff checked on us throughout the night and the staff leaders checked on us before they left at the end of the evening. They were all wonderful, kind, helpful, professional and the food tasted AMAZING! We are so glad we chose Butler's Pantry! -
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Rebecca Sent on 06/14/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Butlers pantry is fantastic. Their food is delicious. I had guests tell me it was by far the best wedding food they had ever had. Their staff is very nice and super responsive. They made us feel comfortable that the day would go smoothly and despite some odd weather it was perfect and the staff was great!Butlers pantry is fantastic. Their food is delicious. I had guests tell me it was by far the best wedding food they had ever had. Their staff is very nice and super responsive. They made us feel comfortable that the day would go smoothly and despite some odd weather it was perfect and the staff was great! -
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Jeanette Sent on 02/05/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I am so happy we chose Butler's Pantry as our wedding reception caterer!! Kat C. was awesome to work with--so responsive and helpful. With her there, I knew everything was running smoothly, and I think it makes a difference when the venue and the vendor work together frequently. I received many compliments on the food, and their service was equally impressive. Since my husband and I missed the cocktail hour for photos, the staff even set a tray of appetizers on our table to enjoy when we were seated for dinner! I would definitely recommend them and hire them in the future for my catering needs!I am so happy we chose Butler's Pantry as our wedding reception caterer!! Kat C. was awesome to work with--so responsive and helpful. With her there, I knew everything was running smoothly, and I think it makes a difference when the venue and the vendor work together frequently. I received many compliments on the food, and their service was equally impressive. Since my husband and I missed the cocktail hour for photos, the staff even set a tray of appetizers on our table to enjoy when we were seated for dinner! I would definitely recommend them and hire them in the future for my catering needs! -
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Krystal Sent on 04/17/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had my wedding at the Coronado ballroom the food was catered by butlers pantry. This food was amazing. All of my guest are still talking about their dinner.I had my wedding at the Coronado ballroom the food was catered by butlers pantry. This food was amazing. All of my guest are still talking about their dinner. -
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Laura Sent on 03/05/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was perfect! The tasting was done amazingly and gave us a really good feel for what we wanted. They helped us pick out linens and chairs that would match the feel of our wedding.Everything was perfect! The tasting was done amazingly and gave us a really good feel for what we wanted. They helped us pick out linens and chairs that would match the feel of our wedding. -
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Megan Sent on 05/13/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Butler's Pantry went above and beyond as the caterer for our wedding.
From the beginning, I was impressed by Elisa, our Catering Manager. She was extremely responsive and anticipated our needs before we could even think of them! Elisa kept us right on track with timelines and was flexible when we suggested new ideas to her. She even worked to order donuts from our favorite donut shop for our dessert and helped me connect with a rental company for my decor needs. Whenever I got stuck on a planning question, I just sent a note to Elisa. She would respond immediately with an answer or a suggestion for whom to contact. Then, on the day of our wedding, Elisa and her team worked seamlessly and silently to present our appetizers, dinner, and dessert. I would have forgotten they were there if delicious food didn't keep appearing!
Beyond Elisa, our food from Butler's was a big hit with our guests. People raved about the short rib taco appetizer and the beef tenderloin entree - one of our guests cleaned his plate and the plates of two other guests! I would definitely recommend Butler's if you want great service, expertise, and amazing food.Butler's Pantry went above and beyond as the caterer for our wedding.
From the beginning, I was impressed by Elisa, our Catering Manager. She was extremely responsive and anticipated our needs before we could even think of them! Elisa kept us right on track with timelines and was flexible when we suggested new ideas to her. She even worked to order donuts from our favorite donut shop for our dessert and helped me connect with a rental company for my decor needs. Whenever I got stuck on a planning question, I just sent a note to Elisa. She would respond immediately with an answer or a suggestion for whom to contact. Then, on the day of our wedding, Elisa and her team worked seamlessly and silently to present our appetizers, dinner, and dessert. I would have forgotten they were there if delicious food didn't keep appearing!
Beyond Elisa, our food from Butler's was a big hit with our guests. People raved about the short rib taco appetizer and the beef tenderloin entree - one of our guests cleaned his plate and the plates of two other guests! I would definitely recommend Butler's if you want great service, expertise, and amazing food. -
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Amanda Sent on 12/22/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Butler's Pantry was wonderful to work with. The food is delicious, the choices are creative and fun, and the team on the day-of did an amazing job. I knew that with Butler's Pantry as my caterer, I wouldn't have to worry about anything. Highly recommend.Butler's Pantry was wonderful to work with. The food is delicious, the choices are creative and fun, and the team on the day-of did an amazing job. I knew that with Butler's Pantry as my caterer, I wouldn't have to worry about anything. Highly recommend. -
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Sam Sent on 10/16/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
After working with Butler's Pantry, we would immediately recommend them to anyone looking to hire a caterer for their wedding. From the outset, they were professional, courteous, accommodating, and helpful. They guided us through every step of the planning process and did an amazing job on the day of our wedding. The services they provide are extremely comprehensive and that truly helps to alleviate a lot of the stress that comes along with planning a wedding. We received a TON of compliments on the food and many of our guests said it was the best wedding food they'd ever had. The day-of staff was not only professional, dependable, and attentive, but they remained positive and upbeat even though our wedding was outside in 97 degree heat. Everything from the food tasting to the service during the wedding was top of the line and we were blown away.
Our specific point of contact at Butler's Pantry was Bridget and we certainly couldn't have had the wedding of our dreams if it wasn't for her. She was always there when we needed her and supported our decisions throughout the process. She remained in constant communication with us throughout the planning process and she always provided us with prompt and detailed answers to our questions. Additionally, she was a huge help during our rehearsal in that she was able to keep the bridal party organized while effectively communicating to everyone their role. On top of that, she made sure we had everything we needed and more during the ceremony and reception and quite honestly, she went above and beyond our expectations. Bridget was a total joy to work with and a great reflection of Butler's Pantry as a whole.
After working with Butler's Pantry, we would immediately recommend them to anyone looking to hire a caterer for their wedding. From the outset, they were professional, courteous, accommodating, and helpful. They guided us through every step of the planning process and did an amazing job on the day of our wedding. The services they provide are extremely comprehensive and that truly helps to alleviate a lot of the stress that comes along with planning a wedding. We received a TON of compliments on the food and many of our guests said it was the best wedding food they'd ever had. The day-of staff was not only professional, dependable, and attentive, but they remained positive and upbeat even though our wedding was outside in 97 degree heat. Everything from the food tasting to the service during the wedding was top of the line and we were blown away.
Our specific point of contact at Butler's Pantry was Bridget and we certainly couldn't have had the wedding of our dreams if it wasn't for her. She was always there when we needed her and supported our decisions throughout the process. She remained in constant communication with us throughout the planning process and she always provided us with prompt and detailed answers to our questions. Additionally, she was a huge help during our rehearsal in that she was able to keep the bridal party organized while effectively communicating to everyone their role. On top of that, she made sure we had everything we needed and more during the ceremony and reception and quite honestly, she went above and beyond our expectations. Bridget was a total joy to work with and a great reflection of Butler's Pantry as a whole.
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User1916284 Sent on 11/11/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Since about 3/4 of our guests were from out of town, my daughter wanted the venue to be something to showcase St. Louis instead of a generic hotel ballroom. The Missouri History Museum uses Butler's Pantry as their exclusive caterer. My daughter, her fiance, my husband and I were wowed at the tasting and excited about serving our guests such fabulous food. I did corporate event planning in various cities across the country and know the difficulties of preparing a large quantity of food and have the hot foods served hot and the cold foods served cold. We had the Contemporary Beef Wellington and the meat was fork tender. Our guests raved it about it throughout the evening! A relative is a professional musician on the East Coast and has had hundreds of meals at weddings, bar mitzvahs and corporate events and he said this was the best food he has ever tasted! Bridget was our banquet manager and she answered every question and honored our multiple requests. The wait staff, bartenders and security guards were friendly and attentive. Some reviews complained that the cost was excessive, but we believe you get what you pay for. Every aspect of a wedding today is expensive, but we felt the dinner was the place to splurge. Every penny we soent was worth it because every guest went home happy and satisfied. Most importantly, my daughter and her new husband had a perfect reception!Since about 3/4 of our guests were from out of town, my daughter wanted the venue to be something to showcase St. Louis instead of a generic hotel ballroom. The Missouri History Museum uses Butler's Pantry as their exclusive caterer. My daughter, her fiance, my husband and I were wowed at the tasting and excited about serving our guests such fabulous food. I did corporate event planning in various cities across the country and know the difficulties of preparing a large quantity of food and have the hot foods served hot and the cold foods served cold. We had the Contemporary Beef Wellington and the meat was fork tender. Our guests raved it about it throughout the evening! A relative is a professional musician on the East Coast and has had hundreds of meals at weddings, bar mitzvahs and corporate events and he said this was the best food he has ever tasted! Bridget was our banquet manager and she answered every question and honored our multiple requests. The wait staff, bartenders and security guards were friendly and attentive. Some reviews complained that the cost was excessive, but we believe you get what you pay for. Every aspect of a wedding today is expensive, but we felt the dinner was the place to splurge. Every penny we soent was worth it because every guest went home happy and satisfied. Most importantly, my daughter and her new husband had a perfect reception! -
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Kathryn Sent on 08/03/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our event was catered by Butler's Pantry at the Missouri History Museum and the staff were great!! Also most importantly the food was delicious!!! The filet was tender enough to cut with a butter knife and many guests commented that it was the best steak they had ever had!Our event was catered by Butler's Pantry at the Missouri History Museum and the staff were great!! Also most importantly the food was delicious!!! The filet was tender enough to cut with a butter knife and many guests commented that it was the best steak they had ever had! -
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Alise Sent on 12/11/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We worked with Samantha Gilstrom at Butlers' Pantry for our son's wedding and it was a pleasure. She answered all our questions professionally and was enthusiastic about the event and very detailed in her preparation. The service at Butler's Pantry was wonderful and the food was very good.We worked with Samantha Gilstrom at Butlers' Pantry for our son's wedding and it was a pleasure. She answered all our questions professionally and was enthusiastic about the event and very detailed in her preparation. The service at Butler's Pantry was wonderful and the food was very good. -
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User1537161 Sent on 02/17/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The best venue to have a wedding ! Maggie Eichwald executed our wedding with perfection!The best venue to have a wedding ! Maggie Eichwald executed our wedding with perfection! -
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User1372183 Sent on 10/09/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Overall, they were amazing. A friend recommended butlers pantry to me and I am glad I took her advice because I was not disappointed.Overall, they were amazing. A friend recommended butlers pantry to me and I am glad I took her advice because I was not disappointed. -
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Megan Sent on 03/20/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
These guys were amazing! Catering for a wedding, as I discovered, can get quite pricey. They were worth every penny we spent with them.
I worked with Sarah and she was fantastic. I changed my mind a lot when it came to setting up the menu. She was extremely helpful with this and was very quick to respond to me any time I had a question or wanted to make another change.
The food was amazing! I did not hear one complaint from a single person about the food. And, with my family and friends, I think that's saying quite a bit.These guys were amazing! Catering for a wedding, as I discovered, can get quite pricey. They were worth every penny we spent with them.
I worked with Sarah and she was fantastic. I changed my mind a lot when it came to setting up the menu. She was extremely helpful with this and was very quick to respond to me any time I had a question or wanted to make another change.
The food was amazing! I did not hear one complaint from a single person about the food. And, with my family and friends, I think that's saying quite a bit. -
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Anne Sent on 09/08/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had our wedding at the Piper Palm House so Butlers Pantry was our only choice. I was not disappointed with any part of their service. Bridget at butlers pantry was awesome and the wait staff at the wedding was also great, very attentive:) A month before our wedding we went to one at the Palladium the food and service were great there as well:)We had our wedding at the Piper Palm House so Butlers Pantry was our only choice. I was not disappointed with any part of their service. Bridget at butlers pantry was awesome and the wait staff at the wedding was also great, very attentive:) A month before our wedding we went to one at the Palladium the food and service were great there as well:) -
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Jenny Sent on 04/10/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Both the hors d'oeuvres during our cocktail hour and the meal at the reception were amazingly delicious. Not only us, but our guests as well could not stop raving about the food. We had a seated dinner and everyone said their food was hot as well.Both the hors d'oeuvres during our cocktail hour and the meal at the reception were amazingly delicious. Not only us, but our guests as well could not stop raving about the food. We had a seated dinner and everyone said their food was hot as well. -
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Tim Sent on 07/15/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kimberly was fantastic. She was very fun, full of ideas, willing to try new and innovative techniques.
She provided her expertise, but allowed us to provide our opinions and she respected our wishes.
She assisted in our wedding re-shoot after our photographer (i-do digipics) lost ALL of our photos and was very sympathetic to our situation.
I would recommend Kimberly to everyone!
Kimberly was fantastic. She was very fun, full of ideas, willing to try new and innovative techniques.
She provided her expertise, but allowed us to provide our opinions and she respected our wishes.
She assisted in our wedding re-shoot after our photographer (i-do digipics) lost ALL of our photos and was very sympathetic to our situation.
I would recommend Kimberly to everyone!
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Nancy Sent on 08/11/20134.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
The food was delicious, and the staff were friendly and accommodating!The food was delicious, and the staff were friendly and accommodating! -
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Means A. Sent on 11/11/20204.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Covid craziness
Butler’s Pantry was amazing and extremely delightful to work with during our daughter’s wedding reception at our home at the end of October 2020. Last minute changes were easily made to accommodate weather and safety of our guests. Food was absolutely delicious! Outdoor heaters were greatly appreciated. Many thanks!!!Butler’s Pantry was amazing and extremely delightful to work with during our daughter’s wedding reception at our home at the end of October 2020. Last minute changes were easily made to accommodate weather and safety of our guests. Food was absolutely delicious! Outdoor heaters were greatly appreciated. Many thanks!!! -
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Ashley Sent on 06/07/20174.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
Butler’s Pantry delivered great service for our wedding reception at the World’s Fair Pavilion in Forest Park. The food service, bar service, and rentals met our expectations. Coleen delivered and managed everything perfectly.Butler’s Pantry delivered great service for our wedding reception at the World’s Fair Pavilion in Forest Park. The food service, bar service, and rentals met our expectations. Coleen delivered and managed everything perfectly. -
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Katherine Sent on 01/06/20164.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Butler's Pantry was one of many catering companies I could pick from at my venue. They were by far the most professional. I had a very large wedding and everyone still talks about the food which lets face it, is unheard of. The beef was cooked perfectly and still warm. Presentation was great even though they had to build a kitchen on site. Everyone was working extra hard to make sure everything went out in a timely manner. the Appetizers were great and the bartenders were a delight! Highly recommend Butlers Pantry! Bridget and her team did a great job!Butler's Pantry was one of many catering companies I could pick from at my venue. They were by far the most professional. I had a very large wedding and everyone still talks about the food which lets face it, is unheard of. The beef was cooked perfectly and still warm. Presentation was great even though they had to build a kitchen on site. Everyone was working extra hard to make sure everything went out in a timely manner. the Appetizers were great and the bartenders were a delight! Highly recommend Butlers Pantry! Bridget and her team did a great job! -
Quality of service
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Are you interested?