burtons Reviews
Reviews
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4.6 out of 5 rating
4.6
Very good
41 reviews
Recommended by 92% of couples
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.6 out of 5 rating4.6
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Value 4.8 out of 5 rating4.8
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Flexibility 4.6 out of 5 rating4.6
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Courtney Sent on 09/06/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Effortless
Carol and her staff were amazing from the dress to my flowers. Everything was done perfectly and exactly how we had discussed and I dreamed of. Highly recommend ! -
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User2593135 Sent on 05/01/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
By far the BEST experience! They are amazing and Mike makes you feel so at ease! Amazing pricing and so simple. Definitely recommend them to everyone! -
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Brittany Sent on 08/18/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am so happy with my choice to choose Burtons as my florist. There was a little mishap with my bridal bouquet as it did not match the picture that i originally showed them but they remediated that immediately and i had a new bridal bouquet in less than an hour which was GORGEOUS!! The bridesmaids bouquets were beautiful and they really hit it out of the park with the centerpieces. Thank you Burtons for providing the elegance for my wedding day! -
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Jessica Sent on 07/13/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The flowers from Burton's were absolutely beautiful. Everyone commented on how gorgeous the arrangements were. The best part: My flowers lasted for two weeks after my wedding! Love, love, love Burton's. Couldn't be happier! Thank you! -
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Steven Sent on 05/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beutiful flowers. Great service. great price -
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Kathleen Sent on 12/26/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The flowers were beyond my expectations and received multiple compliments on them -
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User1880998 Sent on 10/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Did an amazing job!! Love their flowers. Gave me what I asked for and gave me a amazing deal. On time and professional. -
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Karen Sent on 09/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Burtons was a pleasure to work with! Flowers looked gorgeous and they were delivered on time! -
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Courtney Sent on 07/17/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Burton's was awesome! I was so pleased with how our bouquets, centerpieces, and ceremony flowers came out. They were so full and beautiful. People were commenting on how perfect the hydrangeas, peonies, and roses looked. I was so thrilled with the way they turned out. Burton's was so professional and easy to work with. They were able to accommodate our unique family structure, and offered support and recommendations that helped make our day special. We loved Burton's! -
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Courtney Sent on 06/30/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I were so impressed by our floral arrangements. The team at Burton's was so easy to work with. They arrived to our house early with all bouquets, corsages, etc. I absolutely loved my bridal bouquet. The flowers stayed all day/night! Every complimented how gorgeous they were and how full the bouquets were as well. We were very happy with Burton's florist on our wedding day. -
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Margie Sent on 05/26/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Burtons was so wonderful to work with. Everyone there was very professional and offered great advice on how to make the arrangements. We got married on one of the hottest days of the year and our flowers never wilted. I would recommend them to anyone getting married or having an event that needs beautiful floral arrangements. -
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Juliet Sent on 05/15/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Burton's only for our flowers. The price was incredible and all of the bouquets came out better than I could have imagined. I wasn't too sure what I wanted. Their suggestions were very helpful, you could definitely tell they have been in business and know what they are talking about. I really wanted hot pink peonies, but based on the season I was getting married, they recommended garden roses. You could not even tell the difference. I would highly recommend!! -
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Allison Sent on 03/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing. You will not be disappointed. Their flowers are beautiful, suggestions are amazing, and price is incredible. Staff is super friendly, helpful and did not get annoyed with me when I called 10 times the week of my wedding to make changes/clarifications/etc. I highly recommend Burtons! -
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User1420370 Sent on 02/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This place was recommended by a friend. He is the most affordable place around and the owner there is a pleasure to deal with. -
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Dawnmarie Sent on 10/16/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Flowers were beautiful the day of my wedding. They were great to work with!! They helped with ideas and created beautiful centerpieces, a tree, bo k's , alterpeices and so many more flower arrangements. Everything was beautiful !!! You don't pay for the price of the flower but the price for the overall centerpiece. It is a great deal. I was obsessed with my bo k. It was beautiful coral roses. It was so big and full. I was so happy to be holding it the entire day. I HIGHLY recommend Burtons!!!! -
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Cassie Sent on 10/03/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flowers-You cannot beat the price! The quality of flowers were perfect, and exceeded my expectations. I simply gave a visual of what I was looking for and they were able to create it!
Dresses- Carole and her girls are amazing. They will do everything they can to make sure everything is exactly how you want it. It is a small shop, but I loved the intimacy of it, and how personal they were able to be.
Highly recommend both!! And can't beat the prices. :) -
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User1451230 Sent on 09/16/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am so glad I ordered my bridal gown as well as bridesmaid dresses and my mom's dress from Burton's. I looked at other shops and stores to find the dresses I liked and then went to Burton's to order them. All 3 sets of dresses were different designers and they were able to get all of them. They were also cheaper than at other stores and there was a cap on all alterations. In my experience, looking for a bridal gown you could find a gown but the alterations could be half as much as the gown itself. This was not the case at Burton's. It was comforting to know that the alterations weren't going to be super expensive.
Carol was fantastic, made my mom and myself feel at ease and was very accommodating. I was living out of state so I was only home certain days and they were able to work with when I was home. Also, my sister's dress came in and we took it home. Once we got home, we realized it really needed to be fixed because it was a little too tight. We called Burton's up and they said no problem, to bring it back and they would alter it so she felt more comfortable. All the dresses came in with plenty of time and were all beautiful! My dress had to be taken in 6 inches and had a good about of bead work and you couldn't even tell! Their seamstress is amazing! They even offered to steam my veil that I was using that I didn't purchase there. They told my mom to bring it in when she came to pick up my gown.
I would highly recommend Burton's to anyone. I would just suggest looking around at other stores for the dresses you like to try on and all and then have the info to give to Burton's. They were great to work with and handle everything with care. -
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User1258172 Sent on 07/25/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Burtons did a wonderful job with my wedding flowers! I love the service and professionalism that they had to offer! Everyone still raves about the beautiful flowers at my wedding!! -
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User1204539 Sent on 06/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My sister used Burtons 9 years ago and his prices are still the same! Amazing! Extremely affordable! My flowers were beautiful! Exactly what I had envisioned. -
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Christine Sent on 05/03/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful flowers! John was easy to work with, very helpful and thorough! Would definitely recommend! -
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Megan Sent on 03/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My flowers were absolutely gorgeous! We got so many compliments on how pretty the flowers were. Highly recommend! -
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User1078316 Sent on 01/26/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Burton's did a great job with the flowers for my wedding. I brought in pictures off Pinterest of what I wanted and they matched them perfectly. You cannot beat their value! -
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Joanne Sent on 09/25/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My flowers were to die for. Bright, beautiful just what I wanted!! -
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Martina Sent on 09/13/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Burton's Flowers were amazing. They were the best price of any florist on LI, and although you don't exactly know what your specific flowers will be until close to the wedding date, if you are flexible, they will do amazing things. My flowers were stunning and very affordable. I would recommend them to any bride :) -
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User839108 Sent on 06/24/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone will tell you that Burton's has the best prices around and it's true! We only needed our bridal party arrangements but they hit it spot on! We wanted something unique, colorful and fun and they hit the nail on the head. They were at my house right on time, had the flowers all packaged nicely, double checked our order in front of us and it was exactly what we were looking for. They even thru in a free "toss" bouquet and 2 boutinnears for us to give to our grandfather's. I know several other people who have used Buton's for their centerpieces and they do an amazing job on those as well. -
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Donna Sent on 06/05/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My flowers were beautiful and everyone loved them! -
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Jessica Sent on 05/22/20154.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great people to work with! I was unsure what I wanted, I'm not a big flower person, but the staff were great with providing suggestions and had a few samples and ideas to help me along. The flowers were fresh and lasted! The only issue I had was that the bouquets I had envisioned when I ordered them were not what showed up. Luckily, with a call over the shop, there was a florist at my house within 30 minutes or so with other options to put in the bouquets to make my vision a reality. It worked out perfectly!! Great people to work with and very accommodating. -
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H. Sent on 12/10/20124.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Beautiful flowers and great to work with. -
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Vanessa Sent on 12/13/20144.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My center pieces came out absolutely breathtaking! They were better than i could have ever imagined! -
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Margaret Sent on 11/24/20144.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The flowers I received from Burtons were beautiful. Everything was perfect and they were delivered with more than enough time to use them for pictures.
The only thing that was wrong was the color of the bridesmaids flowers. Fortunaly it was not the big a deal.
I would recommend them. -
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Laurie Sent on 08/30/20124.8 out of 5 rating4.8-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Burtons was fantastic - flowers were gorgeous! Price was very reasonable too. The only reason I didnt give a full 5/5 was b/c the arrangement that was supposed to be on our B&G table was something totally different than what we had asked & paid for, and they did not fill the trumpet vases with water for the high centerpieces - so the lights we had in there couldnt really shine at night w/out the water. -
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Kara Sent on 08/01/20124.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
I LOVED my flowers........ More than any other vendor, my flowers were the best surprise. They were absolutely gorgeous!!!!!! Truly the most beautiful flowers that have ever existed were at my wedding. :) The bouquets were amazing; the centerpieces were fantastic; and everything lasted all night...... We worked with John who knows flowers. I wanted something that wasn't really possible and he made sure that what we got was exactly what I needed. I would absolutely recommend Burtons to anyone looking for beautiful wedding flowers at a reasonable cost.
PS: The only reason that i didn't give them a 5 for flexibility is because John told me that I couldn't have one particular flower in the way I wanted it, BUT it turns out that he was 100% correct. So even though I didn't get the exact flower, it is clear that John knows alot more about flowers than I do and he took my vision and made it reality......
My overall rating of Burtons really should be a 10 out of 5. :) -
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Suzanne Sent on 01/10/20144.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My flowers for my wedding were absolutely beautiful. I had pictures in my mind that would not work since most of them were not in season flowers. They are very knowledgeable about every type of flower and knows which flowers look best with certain colors. I gave them a guideline of how I wanted all the flowers to look and trusted them with the rest. I had a fall wedding so I had all fall colored bouquets and centerpieces that matched the bouquets. I couldn't take my eyes off my gorgeous ivory bouquet. My aunt recommended Burton's since all 4 of her children chose them as their florist. I couldn't be happier with my choice. -
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Michelle Sent on 11/04/20134.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flowers were even better than expected! All the guests loved the centerpieces and our bouquets were exactly what I envisioned! -
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Molly Sent on 09/25/20134.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 3.5 out of 5 rating3.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would highly recommend Burton's. Our flowers turned out so beautiful and they really worked with our budget. I wasn't sure what I wanted or what type of flowers are what and they really made everything easy for me. What I thought would be an intimidating experience sorting through a million flowers ended up being fun and easy. Thank you Burton's! -
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User1885574 Sent on 10/20/20144 out of 5 rating4.0-
Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
The flowers were absolutely beautiful. They were great to work with and really helped us pick the right flowers. From what others have told me they paid for flowers the price was great. Only complaint is they forgot to bring a centerpiece that was supposed to go on the table with the seating cards. When we called they said it went to the wrong wedding and gave a refund. Overall they were great and I would recommend them. -
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User2290101 Sent on 08/28/20153.4 out of 5 rating3.4
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 1 out of 5 rating1.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Burtons put together beautiful floral arrangement for our wedding and i doubt that their prices can be beat.
They delivered on time and there were no issues on the day of our wedding.
We however had a problem renting a Chuppah which was quite frustrating to deal with.
When we booked Burtons, we asked if we had to let me know about renting a -
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User1335374 Sent on 09/18/20133.4 out of 5 rating3.4
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Quality of service 4 out of 5 rating4.0
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Average response time 2.5 out of 5 rating2.5
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Professionalism 4 out of 5 rating4.0
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Value 4.5 out of 5 rating4.5
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Flexibility 2 out of 5 rating2.0
While the flowers turned out beautiful, I did not enjoy dealing with John, who acted like an extreme know it all. He never made me feel comfortable and I always felt like he treated me and my mother like idiots and wanted to rush us out the door. I think this is because they do so much business; the customer service is NOT great, but the actual flowers and arrangements are. -
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User1759393 Sent on 08/11/20142.5 out of 5 rating2.5
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Quality of service 1.5 out of 5 rating1.5
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Average response time 3 out of 5 rating3.0
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Professionalism 2 out of 5 rating2.0
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Value 1.5 out of 5 rating1.5
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Flexibility 4.5 out of 5 rating4.5
They didn't bring flowers to my church. I paid for them, but they were not there. I only realized it as my ceremony was going on. DO NOT USE THEM! They are by far the cheapest florist I found BUT You get what you pay for. -
Quality of service
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User1183123 Sent on 06/01/20132 out of 5 rating2.0
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Quality of service 1.5 out of 5 rating1.5
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Average response time 1.5 out of 5 rating1.5
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Professionalism 1.5 out of 5 rating1.5
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Value 4 out of 5 rating4.0
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Flexibility 1.5 out of 5 rating1.5
After our first meeting I was super excited to be working with a florist that could work within our budget! I was told that all of the pictures I showed them would be no problem and they could definitely create everything I envisioned! when I went to the second meeting they told me that my pictures were computer generated and that there was no way they could create any of them! I am not mad that I chose pictures that werent real I am unhappy with the fact that they were exactly the same pictures shown both times and I was promised that this was able to be done. So at this point I had to change my vision and I was happy with what I chose at this point. When I dropped off my final payment the woman read to me to confirm all the bouquets etc. everything was correct. when I arrived home from the salon the day of my wedding none of the bouquets (mine or my bridesmaids) were correct! My bouquet was supposed to have mostly pink calla lillies and a few other flowers and there were NO pink callas and instead there were pink roses which at our last meeting I made very clear that I HATE roses! my bridesmaids bouquets were suppossed to be mostly pink gerber daisies and peonies with a few roses to fill..... their bouquets had 2 peonies and 2 gerber daisies and were mostly pink roses! to say the least i was EXTREMELY DISAPPOINTED! we are still working on how they can make this up to me! -
Quality of service
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Sara Sent on 11/07/20121.6 out of 5 rating1.6
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 4 out of 5 rating4.0
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Flexibility 1 out of 5 rating1.0
another vendor I wish I had taken a bit more time to shop around for, but I purchased my destination wedding dress from them - a whole different set of people, and had a good experience, unfortunately I cant say the same about my flower purchase. Decently priced. Centerpieces were simple and in hind sight, something I could have done myself for way less money.....make sure to get a specific final payment date IN WRITING!! -
Quality of service
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