Bryant's Rent-All Reviews
Reviews
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Awards
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Featured
![Abby]()
Abby Sent on 12/15/2021Easy and Efficient
My family has used Bryant’s for many events over the years, either personal or professional and every time they are so wonderful to work with. Melissa, called a week in advance to confirm our deliver and go over every single item that was going to be delivered and then again confirmed 2 days before in case we needed any last minute add one because of Kentucky weather! Our table scape was perfect!Bryant's Rent-All's reply:
Thank you so much for the kind words! We are so happy to hear that you had such a great experience. Melissa is an all-star employee! We look forward to working with you in the future! -
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![Brianne]()
Brianne Sent on 09/20/2023Great Selection and a Breeze to Work With
They have a great showroom where you can go look at the different plates, silverware, glasses, and linens you may need for your event. You can mockup a table setting to determine what items you will need/ would like to use. They had everything ready for my planner to pick up on the pick-up date and was easy to return the items. The staff was super friendly and helpful. We will use Bryants in the future for any other events we made need rentals for in the future.Bryant's Rent-All's reply:
Thank you! We are so glad we were able to help make things easy for you and your planner. We look forward to helping you with any future rental needs. -
![Taylor]()
Taylor Sent on 05/22/2017Bryant's was great! They worked with us and allowed us to make some very last minute changes. They were so helpful and so pleasant the entire time! -
![Erin]()
Erin Sent on 09/30/2014Very courteous and easy to place order over the phone. Delivery guys showed up on time and even set up pieces in directed locations. Very flexible with pickup since my husband and I would already be gone. We just left the rentals in a pre discussed location on the venue property and they came and picked them up at their convienance. -
![Mallory]()
Mallory Sent on 10/04/2018Bryant's was wonderful! It was easy to order our pipe and drape. We were able to pick up and drop off with no issues.Bryant's Rent-All's reply:
Thanks for the positive words! Glad we could help! -
![Amelia]()
Amelia Sent on 10/03/2019Tables and Chairs
We used Bryant's for our June wedding, and were really thankful for their decent prices and large stock. I worked entirely with Jessica, who was really kind and helpful! She was patient as we adjusted numbers with guest count, and helped facilitate an early pick up of one of our items. -
![TwoPs]()
Melanie Sent on 07/26/2015I was overall content with this vendor, however I was left with an uneasy feeling because I got a phone call from the CSR on my honeymoon saying that we owed them more money because they had to break down the tables and chairs (all 30 of them). I refused to pay them extra because they were supposed to even set up the tables and chairs...which they didn't do. They just left them laying on the patio in a pile. They also gave me table runners instead of table cloth ties...but we made it work. I believe that they were every overpriced for the quality of the tables and chairs we received as well. -
![Debbie]()
Debbie Sent on 07/01/2019Made me, Mother-of- the-Bride, late for the wedding
We rented 3 farm tables and chairs for my daughter's wedding at Talon Winery. We were told that the tables would be delivered between 8-12. If that large delivery window wasn't bad enough, they actually didn't arrive with the tables until 12:35 and then they had to be assembled! Wedding was at 5:00! I had to leave my sister and friend in charge of decorating the tables and handling all the finishing touches because I was supposed to be back at the venue ready to go at 2:00 and didn't leave the venue until 1:00 waiting on the tables! I didn't get back to the venue until 2:30. I didn't even get to help my daughter's in the get-ready room because I was late. Also, because I was late, the picture schedule was late and it threw everything into total chaos 30 mins before the wedding. All because that tables were LATE! When you're delivering products for a wedding the day of the wedding you need to be timely and you need to give customers I better idea of when you will actually arrive...like a 2 hour window should be plenty. There is a lot to plan and coordinate with a wedding and when one vendor doesn't do what they say they are going to do, it throws everything off on the biggest day of someone's life! It's a BIG DEAL!Bryant's Rent-All's reply:
Debbie,
We cannot apologize enough for our tardiness on delivery. We feel terribly that we threw off the rest of the timeline for your daughter's big day. We will definitely take your suggestions into account and review our processes to look at how we can prevent a situation like this from happening in the future. Thank you for your feedback and again, we are so sorry for your negative experience.
Sincerely,
Jessica Greenwell
Event Coordinator
Bryant's Rent-All
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