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Weddings

Brittany Qualls-Molleda Photography Reviews

Brittany Qualls-Molleda Photography

Brittany Qualls-Molleda Photography

Pleasant Prairie, WI
3.8 out of 5 rating, 6 reviews
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Reviews

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3.8 out of 5 rating
3.8 out of 5 rating
6 reviews
75% recommend it
  • Quality of service
    4 out of 5 rating
  • Average response time
    3.8 out of 5 rating
  • Professionalism
    3.7 out of 5 rating
  • Value
    3.7 out of 5 rating
  • Flexibility
    3.7 out of 5 rating
  • K
    Kelsey Sent on 12/23/2024
    1 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Worst experience

    I will simply state the facts.
    I was never once communicated in a timely manner I was only ever responded to after having to send multiple emails asking for replies. I was originally told 8-10 weeks, then was told about 3 more weeks then I was told 18 weeks per the contract , after 18 weeks I was still not given my gallery. I asked to receive my photos edited or not I was told no with no reasoning, when I asked for a time line for already late photos I was sent an unprofessional email saying by the end of the year. I posted in an online group screen shot of all our communications looking for advice on how to proceed. Suddenly I was sent I less than satisfactory gallery containing no staged photos of my husband and I or the wedding party or my family, when I sent an email I was simply told that the contract was completed. I will add that 2 days before the photos where due out of the blue I got an email letting me know the photographer had a health issue but received no unprompted information regarding when I would get my photos. I have only stated the truth and have been threatened with legal action, I spent almost 1000 dollar to get terrible photos days after the contracts due date. I am utterly heartbroken that I have zero frame able picture from my wedding but I do have multiple repeated picture of the back of people head our empty wedding tent and slices of cake. All we we’ve asked for was clear and concise communication about our wedding photos however what we received was nothing close to a good experiencem
  • R
    Robert Sent on 12/23/2024
    1.6 out of 5 rating
    • Quality of service
      3 out of 5 rating
    • Average response time
      2 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Missing so many photos

    So far not happy with the experience and none of the photos with my family.
  • illustration stars

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  • C
    Caitlin Sent on 04/30/2024
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
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      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
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      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Our experience was nothing less than AMAZING!

    Brittany was absolutely wonderful. She was friendly and personable, as well as professional. She made us comfortable and we were able to still be ourselves. There is absolutely no doubt that she knows what she’s doing! On top of all that, she was flexible, responsive, attentive, direct, and generous. I highly recommend working with her! I cannot wait to see our photos!

    Brittany Qualls-Molleda Photography's reply:

    Hi Caitlin! Thank you so much for your AMAZING review!! I am so happy with how your gallery turned out and cannot wait for the future family photos and memories I am able to capture!! Can't wait to see you and your family again and talk to you soon! Brittany Molleda
  • M
    Matt Sent on 01/23/2024
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Once in a lifetime day

    The photos were beyond what we expected. Fabulous. Clear. Unique ideas. The customer service was perfect. Easy to work with. Very great experience and I will recommend for any occasion!!

    Brittany Qualls-Molleda Photography's reply:

    Hey Matt! Thank you for the 5-stars and the glowing review!! You and Tenille were an amazing couple and I loved every minute of your wedding and celebration!! You guys are a part of our family now and can't wait to document your next event!!
  • Angel
    Angel Sent on 01/21/2024
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    They treated me like family! Really cared about my needs.

    Excellent service and sense of care. Blew my expectations! Can't wait to do it again!

    Brittany Qualls-Molleda Photography's reply:

    Thank you so much for the 5-stars and glowing review - we can't wait either! We are definitely a family and are so glad that you felt the same way.
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