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Weddings

Brillianteers Reviews

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Reviews

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  • Quality of service
    4.7 out of 5 rating
  • Average response time
    4.6 out of 5 rating
  • Professionalism
    4.7 out of 5 rating
  • Value
    4.6 out of 5 rating
  • Flexibility
    4.7 out of 5 rating
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    Theresa Sent on 11/18/2021
    5 out of 5 rating
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      5 out of 5 rating
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    The entire experience has been exceptional.

    My ring was shipped and received without any problems.The ring is absolutely beautiful.
  • D
    Daniel Sent on 07/15/2021
    5 out of 5 rating
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      5 out of 5 rating
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    Amazing company

    It was amazing. The ring beautiful, everyone compliments her ring how amazing it is. For the price its perfect.
  • J
    John Sent on 05/21/2021
    5 out of 5 rating
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    Billianteers

    Quality is great and they went out of their way to get it to me before Mother’s Day. You couldn’t ask for better service.
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  • C
    Chris Sent on 05/10/2021
    5 out of 5 rating
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    Beautiful Ring, Fast Shipping

    The ring was beautiful, plus they contacted me to confirm the size, and the ring was delivered extremely fast! I would absolutely recommend anyone to get a ring or any jewelry from Brillianteers!
  • P
    Perry Sent on 05/07/2021
    5 out of 5 rating
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    Very easy stress free

    They made shopping for a ring easy and stress free. The ring is beautiful!!!
  • L
    Len Sent on 04/28/2021
    5 out of 5 rating
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    Great Experience!!!

    Awesome!!! Beautiful ring. Great quality and service. Couldn't ask for better quality at a great price!!!
  • B
    Brandon Sent on 04/17/2021
    5 out of 5 rating
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    Very satisfied

    Great customer service.
    Great communication.
    Great quality.
    Highly recommended.
  • J
    Jennifer Sent on 03/31/2021
    5 out of 5 rating
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    Engagement Ring

    My ring was perfect! Just as described and customer service was great!
  • W
    Will Sent on 03/15/2021
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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    Brillianteers

    I was pretty nervous to purchase my ring online but it just seemed like the smartest option for me. I was super pleased with the help I received from Brillianteers! They were super helpful and responded super fast! The ring came and it was beautiful and I couldn’t be happier!
  • M
    Michael Sent on 05/06/2021
    4.8 out of 5 rating
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      5 out of 5 rating
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      4 out of 5 rating
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      5 out of 5 rating

    Awesome service

    Customer service was very helpful and polite. Answered any questions that I had.
  • J
    Jamal Sent on 04/16/2021
    4.8 out of 5 rating
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      5 out of 5 rating
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      4 out of 5 rating
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      5 out of 5 rating

    Brillianteers gave excellent customer service along with a wonderful product

    Excellent customer service the diamond was beautiful and my girlfriend loved it. Communication from the company was great and the website easy to use.
  • S
    Shelly Sent on 12/27/2022
    1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating

    Wrong item, late delivery, Poor response

    I ordered the French Ballerina ring with a 2ct center stone on 12/19. It stated “guaranteed delivery by 12/23”.
    The ring wasn’t shipped for days. After 5 phone calls made by me, numerous promises of arrival and compensation for late delivery. The ring arrived on 12/24.
    Well, it was the wrong ring. The ring I had orders and paid for 5 days prior had a band with .55 ct diamonds. The ring they delivered had .40 ct diamonds.
    I immediately informed them of the issue. After 13 emails, and yet another phone call…. Their response was to send back the ring I received and once they received it and verified it they would make and send the correct ring,...
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