Bright Event Rentals Austin Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
18 Reviews
94% recommend it
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Quality of service 4.7 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
18
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User photos
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Kim Sent on 02/07/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Choose Peerless!
What an amazing team! Stephanie was my primary point of contact (and so easy to work with) but everyone was so kind, helpful, efficient, and responsive. That includes Carlos and crew who delivered, set up, and broke down the tent. We can't thank you enough for working with us on a less than ideal scenario with our original venue. We really appreciated the quick response and removing the tent on the same day. Peerless offers great service and we are so glad we came across them during our search for vendors to support our wedding. Would definitely use Peerless again!What an amazing team! Stephanie was my primary point of contact (and so easy to work with) but everyone was so kind, helpful, efficient, and responsive. That includes Carlos and crew who delivered, set up, and broke down the tent. We can't thank you enough for working with us on a less than ideal scenario with our original venue. We really appreciated the quick response and removing the tent on the same day. Peerless offers great service and we are so glad we came across them during our search for vendors to support our wedding. Would definitely use Peerless again! -
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Jessica H. Sent on 12/31/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful rentals & great service!
Couldn't ask for more! Stephanie with Peerless Austin was amazing to work with! Not only does Peerless have a wide variety of rental items to choose from, but the service that Stephanie provided put my experience with them over the top. She invited me into their warehouse to create a couple of mockup tables and we mixed and matched the different rental items until we found the perfect combination for my wedding style. It was so fun and she was so friendly and helpful throughout the process. Would definitely recommend her and Peerless to anyone!Couldn't ask for more! Stephanie with Peerless Austin was amazing to work with! Not only does Peerless have a wide variety of rental items to choose from, but the service that Stephanie provided put my experience with them over the top. She invited me into their warehouse to create a couple of mockup tables and we mixed and matched the different rental items until we found the perfect combination for my wedding style. It was so fun and she was so friendly and helpful throughout the process. Would definitely recommend her and Peerless to anyone! -
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Chris F. Sent on 12/12/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Dancing Under the Stars
Thank you to Shelby and Peerless for coming in clutch as a last minute vendor. We hired Peerless Events and Tents to hang market lighting over the deck and dance floor at our venue.
They understood the assignment! It was like we were dancing under the stars. Their lights created the ambiance we were going for, our only wish is that we found them sooner!
Thank you!
Photo credit: https://kelseynicolephotog.com/Thank you to Shelby and Peerless for coming in clutch as a last minute vendor. We hired Peerless Events and Tents to hang market lighting over the deck and dance floor at our venue.
They understood the assignment! It was like we were dancing under the stars. Their lights created the ambiance we were going for, our only wish is that we found them sooner!
Thank you!
Photo credit: https://kelseynicolephotog.com/ -
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Danielle Sent on 10/05/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Easy and beautiful rentals
Chairs, tables, napkins, cups... all the things! Great prices and selection plus easy to work with!Chairs, tables, napkins, cups... all the things! Great prices and selection plus easy to work with! -
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Dan Sent on 06/06/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing customer service
Angie, and the entire team over at Peerless did an amazing job with our wedding! They were super flexible with our ever changing needs on everything from linens, to table and chair counts, to silverware, etc. They seriously made everything as painless as possible. They provided legit everything for both our wedding and rehearsal dinner at two separate private venues. Delivery was on time and professional, worked great with our wedding coordinator and the venue owners, could not be happier! Anyone trying to anything outdoors in Texas knows that the weather can be unpredictable, Peerless was super helpful with helping us make some last minute additions to our rentals to get the siding and heaters for the tents, at the very last minute! Not only did everything still look amazing as if it has been planned out from the start, but they didn't try to gouge us on the late/last minute additions. Very fair pricing on everything and super easy to work with. 10/10 would use again for any event!Angie, and the entire team over at Peerless did an amazing job with our wedding! They were super flexible with our ever changing needs on everything from linens, to table and chair counts, to silverware, etc. They seriously made everything as painless as possible. They provided legit everything for both our wedding and rehearsal dinner at two separate private venues. Delivery was on time and professional, worked great with our wedding coordinator and the venue owners, could not be happier! Anyone trying to anything outdoors in Texas knows that the weather can be unpredictable, Peerless was super helpful with helping us make some last minute additions to our rentals to get the siding and heaters for the tents, at the very last minute! Not only did everything still look amazing as if it has been planned out from the start, but they didn't try to gouge us on the late/last minute additions. Very fair pricing on everything and super easy to work with. 10/10 would use again for any event! -
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Kelly Sent on 08/19/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Make sure you go with Peerless for your wedding or any special event. They are the best rental company by far. They go the extra mile to make sure their clients are happy. We have used them for years and they never disappoint. I would highly recommend Fay Seeman. She is very talented at her job and has wonderful creative ideas to make your event the best.Make sure you go with Peerless for your wedding or any special event. They are the best rental company by far. They go the extra mile to make sure their clients are happy. We have used them for years and they never disappoint. I would highly recommend Fay Seeman. She is very talented at her job and has wonderful creative ideas to make your event the best. -
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Leslie Sent on 12/09/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Tents and /staff
My son was married in October of 2018. There had been three weeks of solid rain prior to the Rehearsal. Growing more nervous by the day , my husband and I decided we needed a tent for our guests. Angie was incredible! She answered all my questions and there were many!! Jeremy volunteered to do two site checks and did so to help me with my tent selections. On the day of the rehearsal Armando and his team put up the most beautiful tent. They were kind and courteous and very helpful as well. It was gorgeous!! All three employees could not have been nicer or more helpful. If you need a tent, this is the company you want to rent from. Questions? please contact me at leslie3510@yahoo.com. I can't say enough great things about the Peerless tent staff. Thank you from the bottom of my heart. Leslie xMy son was married in October of 2018. There had been three weeks of solid rain prior to the Rehearsal. Growing more nervous by the day , my husband and I decided we needed a tent for our guests. Angie was incredible! She answered all my questions and there were many!! Jeremy volunteered to do two site checks and did so to help me with my tent selections. On the day of the rehearsal Armando and his team put up the most beautiful tent. They were kind and courteous and very helpful as well. It was gorgeous!! All three employees could not have been nicer or more helpful. If you need a tent, this is the company you want to rent from. Questions? please contact me at leslie3510@yahoo.com. I can't say enough great things about the Peerless tent staff. Thank you from the bottom of my heart. Leslie xBright Event Rentals Austin's reply:
Thank you so much for your kind words Leslie!! It was a pleasure to work with you as well! We at Peerless were happy to provide for your rental needs for your son's rehearsal dinner. We very much strive to provide you with VIP service every time. Please let us know if there is anything we can do for you in the future! -
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Elise Sent on 03/21/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Peerless is the best tent rental option in Austin for the price! We had a pole tent for our outdoor fall wedding and it was perfect. In Texas you never know what the weather is going to be like in November, and they let us reserve heaters in case we needed them and let us cancel them at no cost when we didn't. The tent was absolutely perfect for the look we were going for and the staff was great.Peerless is the best tent rental option in Austin for the price! We had a pole tent for our outdoor fall wedding and it was perfect. In Texas you never know what the weather is going to be like in November, and they let us reserve heaters in case we needed them and let us cancel them at no cost when we didn't. The tent was absolutely perfect for the look we were going for and the staff was great.Bright Event Rentals Austin's reply:
Hi Elise, Thank you for your kind review! It was a pleasure working with you. -
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Christy Sent on 08/31/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I have used Peerless for some of my small backyard parties. I would always recommend Jeremy and his team. My parties may not compare to some of the big events around town, but Jeremy always makes sure to take care of what I need to make my party fun and successful. No one compares to Peerless in my opinion.I have used Peerless for some of my small backyard parties. I would always recommend Jeremy and his team. My parties may not compare to some of the big events around town, but Jeremy always makes sure to take care of what I need to make my party fun and successful. No one compares to Peerless in my opinion. -
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User2789672 Sent on 09/28/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My family used Peerless Events and Tents for a small party last year. I had the pleasure of working with Dana. She was very responsive and helpful. When my niece announced she was getting married new knew this was the only company we needed to call for our rental needs. Peerless serves the entire state of Texas, plus Oklahoma. If you're hosting an event, this is the company you need to call.My family used Peerless Events and Tents for a small party last year. I had the pleasure of working with Dana. She was very responsive and helpful. When my niece announced she was getting married new knew this was the only company we needed to call for our rental needs. Peerless serves the entire state of Texas, plus Oklahoma. If you're hosting an event, this is the company you need to call. -
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User2482684 Sent on 12/28/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jeremy Orth and his team in Austin were outstanding! We needed a very large tent on a rooftop and had NO idea how it would work. They met with us twice before the event to measure the space and explain what to expect. Even still, we weren't quite sure, but it turned out so well! The owner of the building was very impressed with the space that was created on her rooftop. Jeremy was prompt with emails and phone calls. He constantly followed up with us (even after the event) to make sure that the experience met our expectations - it exceeded our expectations! Jeremy was also flexible with working with our budget which was very important to us.Jeremy Orth and his team in Austin were outstanding! We needed a very large tent on a rooftop and had NO idea how it would work. They met with us twice before the event to measure the space and explain what to expect. Even still, we weren't quite sure, but it turned out so well! The owner of the building was very impressed with the space that was created on her rooftop. Jeremy was prompt with emails and phone calls. He constantly followed up with us (even after the event) to make sure that the experience met our expectations - it exceeded our expectations! Jeremy was also flexible with working with our budget which was very important to us. -
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Cilla P. Sent on 02/04/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
VIP service and quality, reasonably priced
Peerless was wonderful to work with. I needed tables, chairs, and patio heaters. I got a quote that was much more reasonable than other vendors, and service that made me feel like a VIP. It made my event MUCH less stressful!Peerless was wonderful to work with. I needed tables, chairs, and patio heaters. I got a quote that was much more reasonable than other vendors, and service that made me feel like a VIP. It made my event MUCH less stressful! -
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K Powell Sent on 03/24/20194.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Peerless Tents
Jeremy was very helpful in recommending the proper tents for our outdoor wedding in Driftwood. He was responsive and very flexible. I highly recommend Peerless!Jeremy was very helpful in recommending the proper tents for our outdoor wedding in Driftwood. He was responsive and very flexible. I highly recommend Peerless! -
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Felicia Sent on 05/21/20174.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Rosa helped me from the beginning to the end. I couldn't have asked for better service. I made a deposit months in advance for several items, including a rain plan (which I was hoping not to have to use). They fulfilled those items and were able to and willing to fulfill last minute items I ordered the day before the wedding. Unfortunately I did have to utilize the tent because of rain, but it worked wonderfully. The peerless team is great!!!Rosa helped me from the beginning to the end. I couldn't have asked for better service. I made a deposit months in advance for several items, including a rain plan (which I was hoping not to have to use). They fulfilled those items and were able to and willing to fulfill last minute items I ordered the day before the wedding. Unfortunately I did have to utilize the tent because of rain, but it worked wonderfully. The peerless team is great!!! -
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Elisabeth Sent on 01/04/20174.8 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Peerless Events took quite a bit of time discussing our needs for our wedding and our vision for the big day. The day of the wedding the delivery team was communicative and thorough. The week of the wedding our needs changed and they were flexible and accommodating. I will absolutely recommend Peerless to others for future events and will use Peerless for our next event!Peerless Events took quite a bit of time discussing our needs for our wedding and our vision for the big day. The day of the wedding the delivery team was communicative and thorough. The week of the wedding our needs changed and they were flexible and accommodating. I will absolutely recommend Peerless to others for future events and will use Peerless for our next event! -
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Mcmartin Sent on 12/10/20184.4 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Efficient!
Delivery was delayed due to weather on the inbound service. We certainly understood the circumstances. They were very prompt on the pickup. I would highly recommend this company for ANY event.Delivery was delayed due to weather on the inbound service. We certainly understood the circumstances. They were very prompt on the pickup. I would highly recommend this company for ANY event. -
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Corey N. Sent on 03/13/20244.2 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
02.24.24 Outdoor Wedding
For our outdoor February wedding, we rented an assortment of tables, linens, silverware and other items. They had many options in regards to tenting and ways to keep our guests warm, when we weren’t sure what the weather would be. Although not always the most responsive to emails, we got what we needed in the end, and the rentals made our day beautiful. On the delivery day, their team was efficient in installing the dance floor and unloading all the rentals which made it very easy on us. PIck up was also a breeze thanks to an efficient team that came to strike. I would highly recommend Peerless for their price point and the day of service you will receive from their team. Cheers! :)For our outdoor February wedding, we rented an assortment of tables, linens, silverware and other items. They had many options in regards to tenting and ways to keep our guests warm, when we weren’t sure what the weather would be. Although not always the most responsive to emails, we got what we needed in the end, and the rentals made our day beautiful. On the delivery day, their team was efficient in installing the dance floor and unloading all the rentals which made it very easy on us. PIck up was also a breeze thanks to an efficient team that came to strike. I would highly recommend Peerless for their price point and the day of service you will receive from their team. Cheers! :) -
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Dustin Sent on 08/17/20161.7 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.5 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
My fiancé and I used Peerless because they were the only approved vendor for chairs at our venue. Everything went well until the day of our wedding, when the driver arrived 45 minutes late and our chairs had to be set up by a few of our guests. The chairs were completely set up just a few minutes before my bride walked down the aisle. Needless to say, it was incredibly stressful and aggravating. I was unable to reach anyone at Peerless on the day of the event, and the answering service was absolutely useless. Instead of hearing the crisis at hand, the operator continued to ask what I was planning to rent for a future event. When I called a few days later, I was able to speak with someone and describe what happened. He said he needed to speak with a manager and I should receive a call back no later than the next day. It's now a month later and I never received a call back or a response to emails. They did refund the $70 set up fee, but never addressed the fact that the driver arrived 45 minutes late and never apologized. Completely unacceptable.My fiancé and I used Peerless because they were the only approved vendor for chairs at our venue. Everything went well until the day of our wedding, when the driver arrived 45 minutes late and our chairs had to be set up by a few of our guests. The chairs were completely set up just a few minutes before my bride walked down the aisle. Needless to say, it was incredibly stressful and aggravating. I was unable to reach anyone at Peerless on the day of the event, and the answering service was absolutely useless. Instead of hearing the crisis at hand, the operator continued to ask what I was planning to rent for a future event. When I called a few days later, I was able to speak with someone and describe what happened. He said he needed to speak with a manager and I should receive a call back no later than the next day. It's now a month later and I never received a call back or a response to emails. They did refund the $70 set up fee, but never addressed the fact that the driver arrived 45 minutes late and never apologized. Completely unacceptable.Bright Event Rentals Austin's reply:
Wow! Dustin you are absolutely right and quite frankly I think you were generous to give us 1 1/2 stars! We failed on so many levels I can't begin to apologize enough. We should NEVER be late and IF we are late (sometimes beyond our control due to highway traffic if Austin) we should have called you with updates. We do have a answering service which MOST of the time is very effective in responding to our client's after hours needs - but this time obviously it was not. Then to top it all off it was I that was suppose to call you (the message was given to me and I simply forgot - no excuse) and I failed to do so - for this I am truly sorry. I do hope your wedding went well and it was a day that you both will remember - we wish you the very best in your marriage. My name and phone number is on everyone of our websites and I am available via phone or email 24/7. Should you desire to still speak with me please contact me at your leisure.
Sincerely and with great apologies:
Brian R. Jenkins
President -
Quality of service
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