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Bridals by Franca Reviews

Bridals by Franca

Bridals by Franca

Phoenix, AZ
3.9 out of 5 rating, 10 Reviews
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Reviews

3.9 out of 5 rating
3.9 out of 5 rating
10 Reviews
79% recommend it
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  • Quality of service
    4.3 out of 5 rating
  • Average response time
    3.6 out of 5 rating
  • Professionalism
    3.9 out of 5 rating
  • Value
    4.3 out of 5 rating
  • Flexibility
    3.8 out of 5 rating
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Awards

10
  • Josette
    Josette Sent on 07/29/2008
    5 out of 5 rating
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    The shop did a very nice job of helping me find the perfect dress. Also when my husband and I were having trouble finding a tux to fix his shoulders they were able to help us and my husband looked great.
  • L
    Lindsey Sent on 10/21/2008
    5 out of 5 rating
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    Bridals by Franca was an excellent shop to work with. I ordered by bridesmaids dressed from them at a great price and they did all of the alterations for the bridal party. They were all very pleasant to work with. I definately would have bought my wedding dress from them if I would have found them sooner! They are a very unique store and I had a great experience.
  • L
    Lindsay Sent on 05/12/2008
    5 out of 5 rating
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    Knew exactly the dress for my body and it was SO perfect! Wonderful, kind people to work with!
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  • R
    Rachel Sent on 07/16/2007
    5 out of 5 rating
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    Bridals by Franca is a small store with a ton of dress options at great prices. The staff was extremely helpful and went out of their way to get my dress ordered on time with very short notice. I also ordered my veil through them. Everything came in when they said it would and the fittings were quick and easy. They made getting a gown one less thing for me to worry about!
  • S
    Sheryl Sent on 01/09/2009
    4.9 out of 5 rating
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    I can't say enough about Franca, Helena and the Bridal Shop!! As soon as I became engaged, I went directly to Franca because my sister purchased her "girls" dresses from Franca for her wedding 15 years ago!! I was so excited to see Franca and Helena still there together. Not only did Franca select the PERFECT DRESS, but she made me feel like I was her own daughter!!! The dress was absolutely everything I ever dreamed of and I can't even say how many people commented on how perfect my dress was!!! If you are looking for personalized and professional service and comparable prices, without felling like you are in a cattle drive (Like going to David's Bridal) I highly recommend you go to Franca's where you will be treated like FAMILY....
  • M
    Melissa Sent on 10/28/2008
    4.1 out of 5 rating
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    Franca and Helena were just wonderful. Everything was great the dress was perfect it was the first one she tried on.
  • T
    Teresa Sent on 07/18/2008
    3.7 out of 5 rating
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      3.5 out of 5 rating
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    My dress was gorgeous for the price. Franca and her assistant were very helpful and recognized me everytime I came in.
  • C
    Casey Sent on 04/20/2009
    3.5 out of 5 rating
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      3.5 out of 5 rating
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      3.0 out of 5 rating
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      3.0 out of 5 rating
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      4.5 out of 5 rating
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      3.5 out of 5 rating
    This was the 2nd shop I went to. They did not let me take pictures of dresses I had tried on. They told me that when I found the right dress I would know, I didn't need a picture. This frustrated me because I did find a dress I loved but my sisters weren't there to see me and I wanted to include them in dress shopping via pictures! They were strict and no pictures were allowed until after a dress was purchased. I did buy my dress from them and it came in when they said it would. I ordered a veil too, but I had to call to find out that it was in fact delivered, they had no called me and I needed it for my trial hair. I had 2 dress fittings and alterations done as they didn't take it in enough at the bust, I would recommend having someone who knows a thing or two about dress alterations with you if you choose them. When I worked directly with the alterer it was much easier than working through Franca/Helena. In the end I loved my dress and had so many compliments on it, but it wasn't without headache for me. I felt that they were telling me what I needed wanted and so intent on disagreeing with me at times that they lost sight of what I was asking them for. They do know how to chose the right dress for each body type, and they do work with you to the end.
  • C
    Christen Sent on 10/20/2009
    3 out of 5 rating
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    I used the same wedding dress that my grandmother and mother wore for their weddings. I had Franca redesign the dress to be more modern. She argued with me a little bit about what I wanted because she did not think it looked good, even though it is what I wanted. I also bought a dress from her to wear for my reception. Both dresses were too big on me. They were falling off at my wedding, which was really inconvenient. I was in a few days before my wedding, and they had to take in my dress again, but it still was not enough to fit. They were really bad about returning my phone calls. I was in there maybe 10-20 times throughout the entire process, and they still did not know who I was when I came in for fittings. I think that is so unprofessional.
  • Jennifer
    Jennifer Sent on 04/25/2009
    0.2 out of 5 rating
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    After I purchased my dress, the quality of service took a plumet. If you purchase your dress with them I highly recommend finding someone seperate for your alterations. My wedding was on a friday, and the monday prior they still hadn't started on my alterations. The alterations were unsatisfying. With all the complications, they did not take responsibility for any screw ups. And did not credit my account for their mistakes.