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Gloria Sent on 11/17/2025
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Said yes to my dress here!
Lovely staff, went that extra mile for me and my sister. I found exactly what I was looking for. Everyone here was super kind, helpful. All my questions got answered. Service was a 10. Minor alterations were done, which were no problem at all. I'd recommend them
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Aleha Sent on 10/09/2025
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
I'd recommend them for bridal dresses!
Flew out from Texas, to be a apart of my sisters wedding. I came in to help her find a dress. Everyone here was so kind. They had so many beautiful dresses to choose from. I felt everyone was super helpful. The prices were reasonable. They were able to work within our budget. Highly recommend this place. We ended up finding what we wanted.
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Anna Sent on 10/05/2025
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
The selection was fantastic
I decided to get an Abella dress that I just love! I can't say enough good things about Bridal and Veil! The selection was fantastic, and the alterations team worked wonders on my dress. They made sure every detail was perfect for my big day. Their professionalism and kindness made the whole process enjoyable. I recommend this boutique to every bride I meet!
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Megan Sent on 10/04/2025
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Amazing bridal shop!
What an amazing bridal shop! Bridal and Veil has a beautiful and well-organized showroom with hundreds of gowns to choose from. I came in overwhelmed, but the consultants were warm, knowledgeable, and super accommodating. I found "the one" within an hour and couldn't be happier. I chose a nice Casablanca Bridal dress that you can see on their site. It looks wonderful! Great experience from start to finish.
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Tamara Sent on 10/03/2025
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Their team was so patient and helpful.
I found a beautiful Maggie Sottero dress here! Their team was so patient and helpful, never pushy. I tried on several dresses and they offered honest feedback and suggestions that helped me narrow down my choices. The gown I picked was stunning and fit perfectly. Their customer service is truly top-notch. Sal was super helpful, as was the assistants here. I’m glad I came here when I did. Thank you again!
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Phillip Sent on 10/02/2025
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Fitting process was smooth and professional.
I had the most incredible experience at Bridal and Veil! From the moment I walked in, the staff made me feel special and truly listened to what I was looking for. They had a huge selection of gowns in every style and budget. I found my dream dress here, and the fitting process was smooth and professional. I worked with Xochitl which was super helpful throughout the entire process. I’d recommend the place to anyone in a heartbeat!
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Amanda Sent on 02/23/2023
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Perfect wedding dress experience!
Bridal & Veil was a perfect experience from start to finish! Gabby was a fantastic consultant - super friendly, approachable, and sweet. She listened to what I was looking for and I loved everything she pulled for me to try on. I was lucky enough to find my dress right away and the staff all joined in sharing my happy moment. It was nice that I happened to be the only one shopping at the time, and had the store to myself. They did a good job of spacing out the try on areas though, so even if there were other people shopping they wouldn't be right on top of you like some other stores. When it came time for alterations, there was one minor hiccup but everything turned out great in the end. I think the seamstress that started my alterations stopped working there before completing them, but not a big deal. After my first round of alterations the hem was too long, but it was easily fixed. Overall, everything was wonderful and I would highly recommend Bridal & Veil. They may not have the cutest store in the coolest location, but they had the best selection!
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Tiffany Sent on 06/20/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Sal made my bridal fitting experience exceptional
Sal made my bridal fitting experience exceptional!! He picked up on all the ques on what I wanted to help me find my dream dress! I would highly recommend going here, their inventory was larger and more diverse than any other shop I went to.. (AND I WENT TO A LOT OF THEM!!) In my opinion you would miss finding your dream dress if you went anywhere else!
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Rachel Sent on 06/20/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
This store is a dream
The dresses they had were stunning. I bought my dress here, and felt the need to go on to share my experience with everyone. One of the best decisions I've made. Making the appointment wasn't hard at all. I'm glad I came in, and I'd highly recommend the place.
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Maureen Sent on 06/20/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Very satisfied with my recent experience here
As part of a recent bridal party, myself a two others purchased our bridesmaid dresses here. The fitting went well, and the small alterations that needed to get done were done rather quick. Prices were reasonable. The lady that helped was really nice. I'd recommend coming here if you need a beautiful dress!
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Christine Sent on 06/17/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
I had the best experience at Bridal and Veil
They helped me find the perfect dress for me. I had the best experience here, and everyone was really helpful when I came in. The hem job was perfect, and only took a few days. The attention to detail just looks amazing. Everyone here made my experience incredibly special and it's something I'll remember for the rest of my life. Thank you for everything!
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Xiu M. Sent on 06/17/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Service was great, everyone was friendly
I recently came to Bridal and Veil, as I was referred here from a close friend of mine. I came at the set time we setup for an appointment, and they were able to show me dresses right away. I ended up finding the perfect dress for my wedding, it did take a few hours though but they were all very patient with me. They had great prices, and the dresses were very beautiful. I'd highly recommend coming to this place if you're getting married anytime soon!!
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Amanda Sent on 06/14/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Experience with Bridal and Veil was flawless
Everyone was a tremendous help when I came in for my appointment. Everyone was nice to both my mother and I when I tried on a few dresses. I ended up getting exactly what I wanted here. Both Fahrina and Sal were wonderful during my visit. I'd highly recommend this place if you want a high quality wedding dress!
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April Sent on 05/26/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
They listened to what I wanted, took the time to help
I ended up to two other stores before coming here, I only wish I came here sooner. My consultant took the time to listen to what I wanted. I ended up getting the most beautiful dress at this place. Prices weren't bad, they were able to work around my budget. Everyone here was very friendly. I've already referred them to a close friend that's getting married in a few months.
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Avery Sent on 05/26/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Everyone here was amazing
Couldn't have asked for a better experience! I came to this place with my sister and mother, searching for the perfect wedding dress. After trying on so many, I ended up getting the dress I wanted. The whole experience felt great. I can't thank them enough for making my wedding day extra special.
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Meagan Sent on 05/22/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
I went there with my best friend and loved it
The entire experience was positive. I went here with my best friend last Saturday and we were able to find the exact dress we wanted for our wedding. They treated us like we were special, and made the entire situation just perfect. I couldn't recommend these guys enough! Such great prices, and beautiful dresses
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Heather Sent on 05/22/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
They were all great
Bridal and Veil is amazing! I was only in town for a week to shop for a dress with my mom and my best friend. B&V was my second stop and my last! I found the perfect dress and they were able to do the alterations for me within 3 days so it would be ready before I headed back home. I couldn't be more happy with their customer service!! I highly recommend them to all the future brides out there looking for their perfect dress!
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Heather Sent on 05/21/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
I found my dress here!
I went to two other places before coming in here. After trying on several dresses, I made my decision. They broke down the prices for me, gave me a discount even. They had such a wide variety of dresses here, all with great prices. Everyone here was so friendly. Perfect dresses and highly recommended
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Kristina Sent on 05/21/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Place is well run, with great prices
Came in and was seen right away. They had such a big selection of dresses with great prices. Eliminated a lot of stress for my special day. I'd highly recommend this place!
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Veronica Sent on 05/19/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
My wedding was perfect because of them!
Sal and Fahrina were the two that helped me. It was an exceptional experience. When I showed up, they had such a massive selection of dresses to choose from. Everyone was very friendly, helpful. I'd highly recommend coming here if you need a beautiful wedding dress with friendly people to help!
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Naomi Sent on 04/22/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Made an overwhelming and stressful situation easier
So many beautiful dresses to choose from. Everyone here at Bridal and Veil made choosing a dress so much more easier. These people were very friendly, upbeat, positive during my visit here. We ended up choosing our dress on the very first visit. My mother, myself and my sister all had an amazing experience here. Sal and Fahrina were both great. I can't thank them enough
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Allison Sent on 04/19/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
My experience with them was 5 stars
My experience with Bridal and VEil was definitely worth 5-stars. I came to this place on very short notice, everyone was a big help when I came in with my mother. The entire experience was awesome here. I feel that the whole experience was about me, and the lady that helped us with the dresses showed us the big selection they had. They were very understanding when it came to me taking my time, making sure I picked out the right one. Everyone that worked here was very friendly, helpful. They're all very amazing, and I'd recommend this place to anyone.
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Brianna Sent on 04/18/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Came here with a few people
I rarely go on to leave a review, but I had an appointment here a while back before my wedding, and they all made me feel very comfortable. I ended up saying yes to the dress, and got what I wanted here the day I came in. I kinda felt bad, like I wasted their time but they were very patient when it came to me taking my time. Fahrina was great to work with. They were able to stay within my budget. They had a big selection of dresses, I'm very happy with how everything went. 5-stars if you need a beautiful dress!
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Sahaira Sent on 04/13/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
We found the dress we wanted
After going to another store that disappointed us, we arrived here and my friend found the ideal dress just in time for her wedding. She said Yes to the dress, thanks Carmen Silva for your help, you've exceeded our expectations and we're beyond thrilled with the dress we got.
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Alysia Sent on 04/11/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Very relieved with how they helped with everything
This place is a hidden gem! They were a big help to both my mother and I. When I talked into this beautiful boutique, I was greeted with smiles, and they were able to see us right away. There was no wait time, there wasn't that many people here when we came in either. Fahrina was very sweet, accommodating. She took the time to show me the range of dresses they had. I ended up finding the dress I wanted during my visit. Very happy with how everything went.
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Meera Sent on 04/11/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
I cant thank them enough
If you're getting married anytime soon, this is the place to visit. They have such a big selection of dresses. I went to a few other places before coming here, and I wish I had come here first. They have really good deals, and again like I said, a massive selection of dresses. They were able to help me find the dress of my dreams. It put me in tears. I can't thank them enough for being there on my special day!
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Kathleen Sent on 03/19/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
They were a big relief
I was worried over finding that right wedding dress. I searched and searched, I just couldn't find anything I wanted. They were able to show me their big collection of dresses, in the end we were able to find something I wanted. I had one appointment after coming here, which was with the seamstress. A very minor alteration had to be made, but this was done without any issues. The owner was very helpful, all around the experience was just as I had hoped. Perfect in everyway. My wedding day was made special because of everyone here.
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Ramina Sent on 03/18/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
They made my day very special
I really can't thank them enough for everything they did, I feel they made my day very special. They were very patient with all my concerns a few months back when I came in to get my dress. Fahrina was a huge help. I appreciate everything she did, along with her recommendations and advice. The alterations that needed to be done were very minor, but were done quick. I had to come in 2 other times, but this was no issue. They made my day very special and I can't thank them enough
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Sabrina Sent on 03/16/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
My experience here was perfect
Several months back, I came here to get my wedding dress. They had such a big selection of dresses here. I was here for about 2-3 hours, but eventually found something I like. I did have a follow up appointment with the seamstress, there was no problems during those visits. Everyone here was super friendly. I'd highly recommend them to all future brides out there!
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Margaret Sent on 03/15/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Very exciting experience
One of the most anticipated and exciting moments, is finding the right dress. I went to another store, before making an appointment here. The experience here was very special. I ended up finding the dress I like. The prices are very reasonable, there was very little alterations that needed to be done. I'm very excited I came here. I can't thank them enough for all they've done.
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Jessica Sent on 03/14/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
I said yes to the dress!
I couldn't be happier with how everything went. The entire experience here was 5 stars. The bridal consultant that helped my mother and I, were a big help. The alterations that needed to be done, were very minimal. Before coming here, I went to two other places, but I was thrilled with the huge selection of dresses they had. I only wish I had came here first. I'd recommend this place to anyone!
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Valerie Sent on 02/02/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
They have a huge selection of dresses
I just loved coming here. The store was amazing. The entire experience from start to finish was 5-stars. They got me in on very short notice, there was an appointment. They had a massive selection of dresses, there was not a lot of people there. I feel that the people that helped me went above and beyond for me. I really can't say enough positive things about these people or this store. If you need a dress, this is the place to visit.
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Sara Sent on 02/01/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
They have the best dresses
Coming here was one of the best decisions I've made in a while. I considered buying a dress online, but felt I needed to come in to see if someone could help. When I came in Caryn was able to see me and show me what they have. The dresses were amazing, I ended up getting one and it looks great. I'd recommend these guys to anyone
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Helen Sent on 01/31/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
We bought two dresses
They were able to help me find a dress just in time, and they also helped my mother find a dress as well. They have so many beautiful dresses here. Everyone was very friendly, and pandemic mindful. I appreciate the fact that they were wearing masks, and did appointments. I loved coming here
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Samantha Sent on 01/30/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
My wedding was the best day of my life
The dress I had, made it! I'm very pleased to have found Bridal and Veil. I'm originally from the San Diego area, but I do live in Texas now. We decided to get married back where we're from. Sal and everyone at Bridal and Veil was able to help select the right dress. They were very helpful. If I could give them a better rating, I would. Thank you again Sal!
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Brittney Sent on 01/30/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
My dress looks amazing
I shopped around and went with Bridal and Veil. I went to three other shops before I decided to come here, and thankfully I found what I wanted. Carmen was the lady that helped me. We went through a few dresses. we found one that I liked, but it did need some alterations. The alterations were done quick to the dress. They were able to do all this three days before the wedding. I don't know where I'd be without them at my side.
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Julie Sent on 01/29/2022
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
I had an amazing experience here
Sal and everyone was very helpful. I got married in San Diego, from out of state. When I flew in, they assured me that they could help, and they did. They were there when I had questions, and when there was a need for minor alterations this was done very fast. This was one of the best experiences I had in a good while. My special day was made because of their dedication and help with my dress.
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Karly Sent on 09/12/2021
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Amazing bridal shop
Only place in San Diego with Kitty Chen and the dress i wanted. Tried it on once and was sold, couldn't take it off
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Donna Sent on 03/22/2021
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Excellent Service
My consultant was Tyler. She is AMAZING!! Very professional and personable. I could not have asked for a better experience than I had at Bridal & Veil. I highly recommend shopping here for your every need. I am the Mother of the Groom and I was unsure about what color would look best on me with my blonde hair. Tyler knew exactly what color looked best. She is the very best. And the owner is outstanding as well. He came out and spoke with me personally about my dress and how the entire process of ordering takes place. He is fantastic as well. They were both professional and every employee wore masks at all times. Other shoppers were in the store and they wore masks as well. I highly recommend this store for all your bridal, bridesmaid and mother of the bride/groom dresses. Thank you for the wonderful experience.
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Megan Sent on 03/22/2021
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Best Experience
To start, I went to another boutique earlier in the day and had an okay experience, but the stylist was only putting me in dresses that I could buy and walk out with same day and they weren't exactly what I was looking for. Then I got to Bridal and Veil and was blown away. The stylist listened to what I was looking for and within minutes had a room ready loaded with big poufy dresses, and not just ones that were already in my size, but ones that I could be clipped into And thank goodness for that because we ended up ordering my dream dress to be delivered in my size. The stylist was Jill, and she was so friendly and actually listened to what I liked and didn't like about certain dresses and helped move on and narrow the field down. I am so excited to receive my dress in a few months.
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Dina Sent on 05/04/2019
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
If you want a great personal dresses. This is the place to go !
Title pretty much speaks for itself,Tammy was my consultant and he was so amazing and attentive.His ability to read your personality and apply that to your dress, whatever your budget is it’s astounding. I actually ended up going with the dress that he pulled on an ingenious huntch. But honestly no matter who your consultant is they truly do everything as a team,and that’s honestly a major stress that was put off my shoulders the second the appointment began.They are really personal the owner always comes over to say hello and ask how I’m doing.Even when I need help with little details they are always super helpful and quick with responses to any of my questions. Overall highly recommend taking the time out to come here and find your dream dress,you won’t regret it!
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Lauren Sent on 08/20/2018
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
I had a great experience shopping at Bridal & Veil. I had just decided on the style of dress I wanted, and my consultant pulled over a dozen that fit my preference for me to try on. I was so grateful they had so much stock. It really helped me fine tune my vision. I enjoyed the private space we had to try on dresses. My attendant was very laid-back, honest, and polite. He did a great job.
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Jessi Sent on 02/10/2018
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Sal and Cynthia are the best of the best when it comes to treating my clients and myself to a beautiful dress finding and buying experience!!! Definitely recommended.
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Angela Sent on 10/23/2016
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
I got engaged in May and we booked a venue at the beginning of October... so I was on a strict and stressful timeline. Even though this was not the first place I visited, I am SO THANKFUL I came here. This store has SO MANY OPTIONS!!! No matter what other stores you visit in San Diego, you will find triple the amount of options for your budget here, and they have so many quality dresses to choose from. Only took me one weekend to find my wedding dress and I bought it here at Bridal & Veil!
So, I purchased my dress in June for a wedding in October. I was worried I was only going to get my dress in 1-2 weeks before my wedding so I was advised to get rush shipping, which I did, and I got it in mid-July! Perfect!
Paid for the alternations and press package. Mojgan, my alterations lady was AMAZING. She was so kind and quick and gave me great feedback and what I should do with the hem line, bustle, my belt that I brought in, etc. etc.
Anyways, I had a very successful experience with my wedding dress. Several other family members came here for their wedding dress and had the exact same experience as me. =)
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Robin Sent on 03/01/2016
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Bridal and Veil made my wedding dress dreams come true! Not only did they have the perfect dress for me, but also the most Lovely staff. Sal and his team know how to meet a brides needs. They are accommodating and will do what it takes to make you happy. THANK YOU Bridal and Veil, I will cherish my wedding gown forever!
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Kristine Sent on 01/28/2015
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5 out of 5 rating
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5 out of 5 rating
Went in to shop for wedding dresses...5 dresses later I said YES to the dress!
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User1976462 Sent on 12/19/2014
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Kesenia was so helpful, I didn't have an appointment and just walked right in and told her the style I was looking for, SHE NAILED IT!! She found EXACTLY What I envisioned and was within my budget. I'm so glad I stopped by this store after going across the freeway to Demetrios, which was alittle over my budget. Thank you kesenia for your outstanding customer service!!
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User1842640 Sent on 08/26/2014
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Since day one I've had a great experience at Bridal & Veil. I found THE dress on the first day!!! The entire staff was very helpful in answering my questions and letting me see all the dresses the I liked. They have a wide selection of dresses, so this was no easy task. The have a seamstress there, which is awesome. I'm going in for my last dress fitting this week and am very excited to see how it all comes out.
Ask to make an appointment with Francelli. She has GREAT customer service skills and listens to the client needs. You will not regret it! :)
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Jenn Sent on 08/05/2014
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Sandra, the store manager, is by far what this review is all about. She takes you under her wing and makes sure that you feel the prettiest you possibly can. She always had the right words to calm me down when I had a panicked phone call for her. She looks out for her brides, from start to finish!
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Tamiko Sent on 01/11/2013
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
My dress was the most beautiful ever. Cynthia was absolutely amazing and I will treasure it always.
Tameca and Tamiko
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Caitlin Sent on 10/20/2012
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Found an absolutely perfect dress here for a great price! Not to mention all my bridesmaid's dresses. They were so helpful and made the entire process such a breeze. Everyone I encountered was very knowledgeable and sweet. My bridesmaids all tried multiple styles and the girl who helped them was so nice and gave alot of advice for body types, kinds of materials, etc. They have an amazing selection of dresses, accessories, shoes, bridesmaid dresses, just anything you could want they have, and if they dont have it, they'll order it! I love this place and I'll probably be back in the future as I plan to renew my vows in years to come. Oh AND they have an outlet which is a hidden gem! Greatest place ever!
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Russell Sent on 07/07/2012
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
My wife's wedding dress from Bridal and Veil was unbelievably beautiful and the price was reasonable! They did a great job making her feel comfortable and making the dress fit perfectly. She said they were very friendly, professional and knowledgeable. She highly recommends them!
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V Sent on 05/25/2012
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Cynthia Alvarez is a amazing great person and sweet I have shopped at many bridal stores before I came here , she knew exactly what kind of dresses to pull that would be the most flattering on me .The shop is amazing! I am a very picky person I feel important and appreciated here. I also got my bridesmaids dresses here .
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Lilly Sent on 08/30/2011
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Cali was my consultant. She was very helpful, friendly, and genuine! Made my day.
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Earline Sent on 08/30/2011
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Excellent service!! Ana Maria was more than helpful, excellent customer service beyond my expectation. I will recommend your store.
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Sheree Sent on 08/30/2011
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Beautiful dresses! Little hiccup with sizing at first visit but worked it out. Thank you!
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Cecilia Sent on 08/25/2011
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
The service was excellent, Ana Maria was so helpful. She made me feel so comfortable and beautiful.
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Cloe Sent on 07/28/2011
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
The service was excellent, Ana Maria was so helpful. She made me feel so comfortable and beautiful.
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Darlene Sent on 07/26/2011
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Adelina was so helpful! She pulled a ton of dresses for me and really listened to what I was looking for in my wedding dress. She also did everything with a smile. :)
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Corrine Sent on 07/21/2011
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Ana Maria has wonderful taste. She was very polite, patient, and helped me find the dress that fit me better - she saved me!
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Sophie Sent on 07/18/2011
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Ana Maria she was… Perfect! Excellent! She knew just what I wanted and if it was best for my body… I love the service she gave me!!!
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Angelina Sent on 06/06/2011
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Beautiful dress, perfect fit, & caring staff. Thank you very much Bridal & Veil!
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Kelly Sent on 05/23/2011
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Professionalism
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Very helpful in finding a dress for my daughter. Did not have the dress I wanted but had other stuff in the store I liked a lot.
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Naomi Sent on 05/12/2011
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
I had a wonderful experience and the personnel Ana Maria and Caily were very helpful they understood exactly what I wanted for my special day and they gave me my time and space that I needed to make the right decision. I am 100% satisfied!
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Anna Sent on 05/12/2011
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
I purchased a hair piece and received great service. They rushed it, and called me as soon as it came in.
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Sophia Sent on 05/12/2011
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Cali was Fabulous. She found me exactly what I was looking for :)
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Lisa Sent on 01/26/2011
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
AMAZING experience!!! Thank you Ana Maria for making my wedding dress shopping a wonderful, magical thing. I found the perfect dress here and they gave me the BEST price!
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Jordyn Sent on 11/03/2010
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
This inside of this salon is well-traveled and a bit outdated, so if you want a shiny new salon experience this may not be the place for you. However, if you are looking for beautiful dresses and want to work with professional staff, I would recommend Bridal and Veil. I bought my dress from Jeanne and she was an absolute doll to work with. Jeanne listed to my criteria and budget, and helped me find the perfect dress. She worked with me through the entire process, from purchase to alterations. I was also an out of town bride, but Jeanne always remembered me every time I came in. She is definitely the fairy godmother of dress shopping. I found a dress at B&V I had seen at another store, so they generously matched the price. I was notified when my dress came in, and they were able to schedule alterations around my travel schedule (since I was out of town). I would definitely recommend them to other brides who don't need fancy decor to find a dress they like.
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Brandi Sent on 09/15/2010
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
I think one of the most important feelings is how you feel about the way you look on your special day and Bridal & Veil helped me to acomplish that. I arrived San Diego on Tuesday, walked into the store on Wednesday and picked up my dress on Saturday, the day before my wedding, alterations completed, pressed and ready for my wedding!!!!! They have a ton of dresses to choose from and consultants that actually listen to what you're saying. Tremendous experience !!!!!
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Ida Sent on 06/24/2010
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
When I made my appointment with them, I had no idea I'd find my dress on the first visit. I came in with pictures of dresses I thought I'd love but no luck. Sandra was the person who I was working with. She brought me a dress and asked me to try on. It wasn't something I would have considered but I was open to suggestions. The moment I put it on, I had the "this is it dress". It was the dress and when I saw the price on it, I almost fell. It was less than $1000 and I came in with a $3000 budget so that should tell you, she was there to find me a dress not sell me a high price dress. The whole experience was great. Everyone there were nice and attentive especially Sandra. I bought my wedding dress and my bridesmaids bought their dresses there. If you go, ask for Sandra. She's the best!
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Denise Sent on 02/21/2017
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
4.5 out of 5 rating
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Flexibility
5 out of 5 rating
Just come here first. I went to 3 other places before I came here and while they had pretty dresses, I only found one at the other stores that was a contender. Yes, I was a picky bride haha but when I tried on dresses here, I loved them all! And the one that I liked at the first place? Well, Bridal and Veil also had it so I was able to compare with all the new dresses I was trying on. They have the best and largest selection and the ladies that help you are so nice! The only negative was kind of the seamstress. She did a good job on my dress but I did not like the way it was bustled. It looked odd and during my fitting appointment she seemed stressed out by my dress because it was head to toe lace and beading. I know it was a difficult dress because of all the layers, lace and beading but her stress caused me to stress even more. Either way, I would definitely recommend this place for finding "the one".
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Marcy Sent on 10/14/2025
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Professionalism
4 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
The dress I selected looks beautiful!
Very helpful people. Sal and his team were able to help me find the dress I was looking for. I couldn't have had a better experience.
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Amber Sent on 10/11/2025
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Professionalism
4 out of 5 rating
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5 out of 5 rating
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Flexibility
5 out of 5 rating
They had a lot of dresses to choose from
Super friendly people, I didn't feel pressured into making any sort of decision here. I saw them once to try a few on, came back and finally said yes to a dress. sal and his team were great during these two visits. Reasonably priced dresses that stand out from others I was considering.
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Brittney Sent on 01/30/2022
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Professionalism
4 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
So many beautiful dresses
They had so many beautiful dresses here. The selection is huge. Everyone who works here was very helpful in helping me find the right dress I needed. I've already referred them to a few people I know.
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Christina Sent on 04/16/2019
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
4 out of 5 rating
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5 out of 5 rating
Great connection and support
Engaged in March and getting married in November. Tan pulled multiple dresses in a range of prices after I gave a few details about my style. There were at least 5 I could've walked away with then and there. Ultimately selected a unique convertible dress for church and then reception. They found be a beautiful veil that matched perfectly. This was my second appointment and the other shop I tried had little connection. This was a true bride experience. Brought my parents back to show the dress and we got great advice on Mother of the Bride dresses. Friendly and welcoming staff.
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User1719583 Sent on 07/18/2014
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Quality of service
4.5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
4.5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Service was professional and prompt, and my dress was lovely. They have a huge selection of gowns to choose from, and are very helpful in determining what would look best on your body type. The seamstress was very accommodating, and made sure everything fit and looked perfect. I would recommend San Diego Bridal and Veil without hesitation!
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Lindsay Sent on 09/23/2013
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
4.5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
4.5 out of 5 rating
I haven't received my dress yet, so I can only comment on experience when selecting the dress and the value. Love my dress! I spent the weekend searching at 5 different boutiques, however it wasn't until Bridal & Veil that I was able to breathe a sigh of relief! Loved the whole experience, it doesn't have the bells and whistles you may get at other shops, but you can't beat the selection!
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Alma Sent on 06/16/2011
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Quality of service
4 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Very good service, my dress is beautifull, it came on time, even I ask for her 4 months before wedding, I was waiting for a beutifull store but thats not happend, but the selection of dresses is amazing, and I'm very greatfull for the great experience.
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Rebekah Sent on 06/24/2010
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
4 out of 5 rating
this place has so many dresses and so much variety. I looked all over Orange county and San Diego. This is where i found my dress. I knew what i wanted, went in there, tried on one dress and bought it! It was PERFECT.
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Meighan Sent on 05/20/2010
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
4 out of 5 rating
This is where I bought my perfect wedding dress. I went to almost every wedding dress shop in the area (I was wedding dress shopping for almost an entire year). I had mixed reviews about this shop, but I had no problems. In fact, my experience was nothing but a good one. I never made an appointment and there was only one time that I went in and I had to help myself in and out of dresses. All of the women working there were helpful and I particularly liked the honest opinions of some of them- I tried a big, beautiful ball gown, walked out of the dressing room, and the woman who was helping me took one look at me and told me "No honey, that is not your dress." I looked in the mirror and she was absolutely right. The dress was not gorgeous, but I got lost in it. You need to have honest opinions when trying on dresses because they are all gorgeous and a lot of times your friends and family will think you look gorgeous in anything you put on. You sometimes need the professional opinion of someone who knows all the styles of wedding dresses and which ones will look best on you. Please keep in mind that it took about 3 months to get my dress in once I ordered it. And I did not get my alterations done here.
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Roseanne Sent on 12/02/2009
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
4.5 out of 5 rating
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Value
4.5 out of 5 rating
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Flexibility
5 out of 5 rating
The service at this shop is amazing! We had several women helping us. It is better to call and make an appointment because it can get really busy. I went in having no idea about the style of dress I wanted and they were so helpful, asked me questions to narrow it down, and brought me plenty of options. After 20 dresses or so, I was ready to give up for the day. Jeanie, our main lady, asked one of her colleagues for any suggestions and she pulled one out and that was it! It was in my price range too which was the deal maker. I wish my alterations weren't $400 but that included my steaming. My bussell was a bit complicated with six hooks but they were nice enough to walk through it several times with one of my bridesmaids.
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Brittany Sent on 01/13/2018
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Quality of service
5 out of 5 rating
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Average response time
3 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
They have an amazing selection of wedding dresses & from what i could tell at very reasonable prices. My dress was only $1000 & alterations are looking like $450
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User1145837 Sent on 04/27/2013
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
4 out of 5 rating
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Value
4 out of 5 rating
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Flexibility
5 out of 5 rating
I bought my wedding dress here, but had alterations done elsewhere. Ysenia was my consultant and she was really sweet and made me feel really comfortable. I had come from David's Bridal and was discouraged because nothing looked good on me. When I came to Bridal & Veil, I tried on probably 9-10 dresses and loved every single one of them. I did read some of the reviews on yelp and it did make me nervous, but luckily my dress turned out perfect. I was torn between 2 dresses and Ysenia helped me make the final decision and she chose right! This place's decor has no frills so if you're someone who wants to have the whole experience where your friends and family watch you come out on a platform as you try on dresses, then it might not be the place for you. It does look a little run down on the inside, but that didn't matter to me. Just make sure to follow up if your dress doesn't come when it's expected to. I wish I could taken pics of myself in the dresses before purchasing but they don't allow it.
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Kate Sent on 11/24/2009
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Quality of service
5 out of 5 rating
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Average response time
4.5 out of 5 rating
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Professionalism
4.5 out of 5 rating
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Value
4 out of 5 rating
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Flexibility
5 out of 5 rating
This shop has mixed reviews, but from what I noticed most of the negatives have to do with the appearance of the store and cluttered amount of dresses. I made an appointment and worked with Sandra. This was my 6th bridal shop and she really listened to what I wanted in my wedding dress. That didn't happen at any other shop. I knew that I wanted a mermaid style dress, so that's all she showed me. The other bridal shops showed me all kinds of dress styles which was a waist of time because mermaid was the only style I wanted. Sandra found a dress for me that was perfect except it had straps. She said not to worry...they would make it strapless and that they did. My dress was stunning and just what I had envisioned. Here's a tip...if you want a swanky boutique this is not the place for you. The shop is nice, but there are a lot a lot of dresses. Not frills equals reasonable prices, beautiful dresses and a selection that won't leave you disappointed. On my wedding day I didn't care about my dress coming from a fancy boutique, but that my dress looked like it did. It was 100% silk, looked amazing and I paid half of what I would have paid at a designer boutique. Well worth the time spent searching through all the dresses in the store.
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Tiffany Sent on 11/20/2013
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Quality of service
5 out of 5 rating
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Average response time
4.5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
4 out of 5 rating
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Flexibility
4 out of 5 rating
While I was super scared to buy my dress here, it was one of the few shops in San Diego that sold Maggie Sottero. I was pleasantly surprised with the service. All the girls that work here are great. The store itself needs a serious overhaul. I really want to rip off the disgusting carpet and air the place out a bit. Ksenia sold me my dress, and was wonderful. Everyone in there assisted with my fittings and pick up, and they were all awesome.
The seamstress seemed pretty talented as far as I could tell (this is hopefully my first and only wedding dress to be fitted) and she is very sweet. However, there were a few things I was not thrilled about. They used cheap clear buttons on the dress for the bustle that I felt looked somewhat tacky...thank god my veil covered some of them. She also bustled my chiffon dress on the outside. Every book I read said chiffon is to be bustled underneath (probably so you do not see clear tacky buttons). However, she said it was the only way she could bustle it. I am trusting the seamstress's instinct that perhaps this was to help the dress maintain a beautiful silhouette (???).
In the end, I loved my Maggie Soterro dress, and was happy that my dress was ordered correctly, arrived on time, was not lost in the store, or any other nightmares that I had read about from other brides.
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Vanessa Sent on 11/30/2011
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Quality of service
4 out of 5 rating
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Average response time
4 out of 5 rating
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Professionalism
4.5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
I purchased my bridesmaids' dresses here and it turned out great! I was hesitant before I chose these dresses because I had read horrible reviews. Luckily our experience was great. I believe I had a great experience because I was very assertive and checking up on our order. I had to make sure all of my bridesmaids got measured prior to the deadline and that the employees ordered the dresses on time. I called several times to make sure everything was done. I asked for all of the information (i.e. the order confirmation number, sizes ordered, and arrival date) so I could follow up. To my surprise, the dresses arrived early and it made us all very happy. Communication is key!
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Kasey Sent on 08/26/2011
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Quality of service
4 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
3.5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Our daughter could not have been more pleased with her wedding gown and veil. Anna knew exactly what kind of dresses to pull that would be the most flattering. The final product fit our daughter like a second skin and the veil was a perfect compliment. However, when we purchased the dress, we were told that the dress would arrive in February. It did not arrive until May. We also had problems with the veil order ---it didn't arrive until the week before the wedding. I would let other brides know that when the store says that the "alterations start at $300," that the total price of my daughter's alterations was $600---plus $85 to steam press the veil. The good news is that our daughter had the altered dress and the veil by her wedding day and she was VERY pleased with her final look.
Jerri
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Flavia Sent on 11/07/2009
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Quality of service
4.5 out of 5 rating
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Average response time
4.5 out of 5 rating
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Professionalism
4.5 out of 5 rating
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Value
4.5 out of 5 rating
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Flexibility
4.5 out of 5 rating
I bought my dress at Bride & Veil. I think they probably have the largest wedding dress selection in San Diego. They carry all kinds of designers and I think the spectrum of styles and prices at this store is incredible (from $500 - $5000 dresses). However, the store is a bit intimidating to get around - they are almost "too big". So I would recommend either looking online and coming in ideas of dresses you'd like to try, or to tell the vendor what sort of styles you like, and they know the inventory very well and can select dresses in the silhouette that you are looking for. I also found that they could have a nicer decor. The alterations here, however, are AMAZING. The seamstress is really experienced. The bustle for my dress was worth every penny - it was intricate and beautifully done and added a lot to my dress. She did some alternations to the bust and it was seamless - you couldn't tell that any work had been done on the dress. I would recommend coming here and seeing what they have - they have a lot to choose from.
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Christy Sent on 02/15/2016
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Quality of service
4 out of 5 rating
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Average response time
4 out of 5 rating
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Professionalism
4 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
They have a huge selection of bridal dresses from many different designers and a variety of different styles. Before discovering them I had gone to 4 other bridal dress shops but couldn't find the perfect dress. Compared to other bridal stores they had a much larger selection that I instantly found my wedding gown. I purchased it the same day and they gave me the veil for free. I will say I constantly had to call them to check on the status of my dress because they don't update you. You literally have to keep insisting to get any updates. It would help them to hire more staff because those poor girls seem like they just have too much work on their hands. My dress finally arrived two weeks before my wedding and they ordered me a size too small. Not what I had ordered. I was devastated thinking nothing could be done. I stressed that whole week because of my dress. However they offered to make dress alternations to fit me for free. After all that's the least they could have done considering they had ordered the incorrect size. Thank goodness wedding gowns actually have some space to make them larger, something I didn't know. I did have to go back two other times for alternations. It was a little frustrating considering it was a long drive for me and I was super stressed that it wouldn't fit nice. My dress was ready exactly two days before my wedding and it was adjusted nicely. I do have to say the girls who work there were very sweet and helpful at all times.
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User1685272 Sent on 06/29/2014
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Quality of service
5 out of 5 rating
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Average response time
3.5 out of 5 rating
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Professionalism
4 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
4 out of 5 rating
Although the ambiance is not impressive, we were surprised at the large selection of weddings dresses and the great prices. We even saw bone of the dresses at a high end salon for much more! My daughter found a gorgeous dress at a great price, the tailoring was excellent, and everything arrived on time. Definitely worth shopping here!
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Caroline Sent on 08/27/2011
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Quality of service
4 out of 5 rating
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Average response time
4 out of 5 rating
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Professionalism
4.5 out of 5 rating
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Value
4 out of 5 rating
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Flexibility
5 out of 5 rating
After looking around several shops in town, Bridal & Veil seemed to have the biggest selection of dresses. Anna Maria was very helpful, friendly & energetic! I bought my veil their as well and overall found their service to be good.
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Whitney Sent on 08/11/2009
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Quality of service
3.5 out of 5 rating
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Average response time
3.5 out of 5 rating
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Professionalism
4.5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
These people are great for wedding dresses. Although they were not great about calling my mom back on her dress, they really did a good job with mine. They are reasonable, and can beat out most stores in San Diego. They also are very nice and helpful when you visit their store. They let you look through all of their dresses. And one thing I really liked, they called me when one of my friends came in to look at my dress...to ask for permission. They were very much on top of everything. Go check them out...
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Sabrina Sent on 12/10/2010
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Quality of service
4.5 out of 5 rating
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Average response time
4.5 out of 5 rating
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Professionalism
4 out of 5 rating
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Value
4 out of 5 rating
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Flexibility
4 out of 5 rating
I loved my dress, but I do have to say that it was a little expensive. I wouldn't change it for the world though. I really recommend them though. Of course they are much better than the one down the road..... only for size 0 girls.
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Ursula Sent on 06/27/2016
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Quality of service
4.5 out of 5 rating
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Average response time
3.5 out of 5 rating
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Professionalism
4 out of 5 rating
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Value
4.5 out of 5 rating
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Flexibility
4 out of 5 rating
I visited quite a few different bridal shops before I decided which dress I wanted to wear on my wedding day. I found a beautiful designer gown at Bridal and Veil and the 'try on process' was pleasant. I even was able to get a discount on the dress I wanted. They showed me many gowns within my price range and were very helpful when I wasn't sure what style I wanted. I paid for 1/2 of the dress upfront. I ordered 6+ months in advance and the dress came in on time. I paid off the dress when I went to try it on. I ended up needing a few alterations and I'm glad I let their seamstress alter my dress. The alterations were reasonably priced and the quality of the work was wonderful. The only thing they could have done better would be to call the customer when their dress comes in. Otherwise I have no complaints. The girls were really nice and I found my perfect dress (within my budget as well) here.
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User964806 Sent on 10/09/2012
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Quality of service
5 out of 5 rating
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Average response time
3 out of 5 rating
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Professionalism
3 out of 5 rating
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Value
4.5 out of 5 rating
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Flexibility
5 out of 5 rating
I love this place! My bridal experience here was amazing I had gone to 10 different Bridal shops before I got to this place 2 months before my wedding they found me the perfect dress my sales consultant Reva was beyond amazing had pulled out every dress they had that I was looking for! She would not let me leave til I found the perfect dress. Yes their samples are torn up but hey their only SAMPLES and if you were to buy the sample they restore the whole dress for you which is nice of them. They always called me back as I did do follow up calls with them! Their customer service was amazing the staff is so friendly! If you want a big selection with great prices this is the place to go!
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Logan Sent on 02/23/2011
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Quality of service
4 out of 5 rating
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Average response time
4 out of 5 rating
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Professionalism
3 out of 5 rating
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Value
4.5 out of 5 rating
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Flexibility
5 out of 5 rating
Huge dress selection. The biggest in San Diego. They are busy, even though I had an appointment, I still had to wait. I got to look through the dresses myself which I really liked. Dresses from $300 and up. They don't work on commission so there is not pressure like other salons. They will work a little bit of a deal on price too. They were very flexible and stayed late for me to come after work for alterations because I was so close to my wedding date. Anna was really nice and helpful. The dress manufacturer sent my dress with an uneven hemline, the seamstress and Anna stayed late and ate the cost to fix all the lining and lace hem in time for my wedding. You couldnt even tell that the alteration was done. They are not the most professional place, and yes they need a remodel, but you are working with real people that will make it right if something goes wrong.
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Sallie Sent on 05/17/2016
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Quality of service
4 out of 5 rating
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Average response time
4 out of 5 rating
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Professionalism
4 out of 5 rating
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Value
4 out of 5 rating
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Flexibility
4 out of 5 rating
My experience at Bridal and Veil was pretty good. Francelli was the sweet young lady who was helping me find my perfect dress. She pulled so many dresses for me to try which was fantastic. After countless try-ons though and nothing seemed to be working (not for a lack of trying on Francell's part), the last dress I tried on was THE ONE! So beautiful, perfectly me. And to think that I almost gave up at that point! Bridal and Veil has a great selection of dresses. It happened to be the very first store I went to on my dress hunt and I was super stoked to find my dress at the first stop. Ask for Francelli, she's great!
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Alyssa Sent on 11/15/2014
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Quality of service
4 out of 5 rating
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Average response time
4 out of 5 rating
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Professionalism
4 out of 5 rating
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Value
4 out of 5 rating
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Flexibility
4 out of 5 rating
I have to be honest my expectations were pretty low. I had read other reviews online that ripped this place to shreds. But my experience was great. I was looking for a very specific dress so I called, asked if they had it, they gave me the price over the phone, I came in, tried it on and bought it. And because I did it that same day, they threw in the veil for free! My stylist was so nice, very helpful, not pushy, and let me take photos of my dress, which according to other reviews (and the sign on the mirror) I was not allowed to do. When we placed the order, my dress came in within the time frame they gave me, in the correct size, and it was perfect. I ordered my veil the day I picked up my dress which also came in within the time frame they promised and was perfect. I will say I did not have my alterations done there and if I had to critique them, I would say that I probably could have ordered the dress a size smaller which definitely would have saved me on the alterations. It also was not the quintessential bridal experience that most brides want and I was okay with that because I wasn't expecting it, but a congratulatory glass of champagne would have made this a 5 out of 5 for me.
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Cathryn Sent on 11/22/2013
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Quality of service
3 out of 5 rating
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Average response time
3 out of 5 rating
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Professionalism
3 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
I found the perfect dress here. They have a great selection and the price was totally reasonable. I had some issues with the length of my dress so be clear when you order it. You have to double check everything here. However, they were more than willing to help me out and the seamstress is wonderful. All in all, very happy with the results.
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Sarah Sent on 06/25/2010
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Quality of service
3.5 out of 5 rating
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Average response time
3 out of 5 rating
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Professionalism
4 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
3.5 out of 5 rating
I loved the great selections they had for bridal gowns with affordable prices.
However, when my gown came in, the neckline looked nothing like the showroom gown's neckline.
Since I live out of town, my parents went to talk to them. The manager was just awful and would not listen to my parents and there was quite a fight. However, Sandra who helped me once and remembered me (she wasn't even my consultant) stepped in. To make the long story short, the neckline was altered to resemble the showroom gown and it was just perfect! Bridal and Veil is blessed to have Sandra!!
