Brian Gavin Diamonds Reviews

Reviews
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4.9 out of 5 rating
4.9
Excellent
14 reviews
Recommended by 99% of couples
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Quality of service 5 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
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Yannick Sent on 12/04/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Stunning Ring
I purchased my wife's engagement ring through Brian Gavin. Their customer service team is top notch and set expectations about the whole process from the beginning. When I finally got it, I couldn't believe how beautiful it was. My wife's face when I put it on her finger was priceless!I purchased my wife's engagement ring through Brian Gavin. Their customer service team is top notch and set expectations about the whole process from the beginning. When I finally got it, I couldn't believe how beautiful it was. My wife's face when I put it on her finger was priceless! -
Quality of service
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Amy Sent on 11/02/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
EXCELLENT diamonds for an amazing price!! I researched what diamond I wanted as the center stone for my now fiancée's engagement ring for 2 years, with lots of help from many experts. I finally decided on a brilliant cut round diamond, SI1 clarity, in I color, and I could not ask for a more beautiful or decently priced stone!!
Katie from Brian Gavin was so helpful in answering all my questions, and helping me to feel confident in purchasing a diamond online. I was nervous to buy a diamond online, but I would do it again through Brian Gavin Diamonds in a heartbeat!
I bought the setting at a local jeweler - and even they were so...EXCELLENT diamonds for an amazing price!! I researched what diamond I wanted as the center stone for my now fiancée's engagement ring for 2 years, with lots of help from many experts. I finally decided on a brilliant cut round diamond, SI1 clarity, in I color, and I could not ask for a more beautiful or decently priced stone!!
Katie from Brian Gavin was so helpful in answering all my questions, and helping me to feel confident in purchasing a diamond online. I was nervous to buy a diamond online, but I would do it again through Brian Gavin Diamonds in a heartbeat!
I bought the setting at a local jeweler - and even they were so impressed by the quality and price of the BG diamond, they said they couldn't have done any better.
ALSO: A special bonus - Katie and the Brian Gavin staff were so warm and respectful to me - even after knowing that I am a woman who was planning to propose to another woman. This didn't phase anyone, and they treated me with excellent customer service skills. Almost anyone who is planning a same-sex wedding can understand and appreciate how nice it is to be treated the same as any heterosexual couple.
I would DEFINITELY recommend Brian Gavin Diamonds to everyone - I won't get future diamonds from anywhere else! -
Quality of service
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User2370307 Sent on 09/24/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My fiancee purchased my engagement ring from Brian Gavin Diamonds after doing countless hours of research. The idea of purchasing a diamond from an online retailer without ever seeing the product in person was a bit nerve-wracking, but he fretted for no reason. He received frequent updates about the order status and the package was delivered securely. I was not involved in the ordering process, but am thrilled with the results! It's a beautiful ring, and looks like a flawless diamond to the naked eye. I needed the band resized, and this was easily achieved with the help of the friendly Brian Gavin diamonds customer service representatives. We're both pleased with the final product.My fiancee purchased my engagement ring from Brian Gavin Diamonds after doing countless hours of research. The idea of purchasing a diamond from an online retailer without ever seeing the product in person was a bit nerve-wracking, but he fretted for no reason. He received frequent updates about the order status and the package was delivered securely. I was not involved in the ordering process, but am thrilled with the results! It's a beautiful ring, and looks like a flawless diamond to the naked eye. I needed the band resized, and this was easily achieved with the help of the friendly Brian Gavin diamonds customer service representatives. We're both pleased with the final product. -
Quality of service
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Olga Sent on 08/19/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We are quite far away from TX, and yet I know that I will never consider another diamond vendor. I have both my engagement ring and wedding band from BGD, and they are pure perfection - even though I do not have a huge rock by any means, I constantly get complimented on the sparkle it gives off. The difference between the BGD Signature cut and your average stone is incredible!
They are definitely not cheap, but I will take a smaller BGD stone over a larger non-BGD stone any day.
We are quite far away from TX, and yet I know that I will never consider another diamond vendor. I have both my engagement ring and wedding band from BGD, and they are pure perfection - even though I do not have a huge rock by any means, I constantly get complimented on the sparkle it gives off. The difference between the BGD Signature cut and your average stone is incredible!
They are definitely not cheap, but I will take a smaller BGD stone over a larger non-BGD stone any day.
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Quality of service
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Lauren Sent on 06/06/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I absolutely love my engagement ring and wedding band from BGD. My husband designed the engagement ring with their help, and it is perfect. We designed the matching band together, and it is beautiful! Jamie from BGD was wonderful to work with, and I recommend Brian Gavin Diamonds to anyone who is in the market for something sparkly!I absolutely love my engagement ring and wedding band from BGD. My husband designed the engagement ring with their help, and it is perfect. We designed the matching band together, and it is beautiful! Jamie from BGD was wonderful to work with, and I recommend Brian Gavin Diamonds to anyone who is in the market for something sparkly! -
Quality of service
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Erica Sent on 10/29/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My now fiancé spent months learning about and looking at diamonds. He stumbled on Brian Gavin pretty early into his search and became totally obsessed with the hearts and arrows cut and the blue diamonds. He searched many many other sites with their version of hearts and arrows, but BG always came out on top. He finally decided to purchase a Brian Gavin blue, hearts and arrows cut. He fiancé picked it up from FedEx and noticed it was in a rather large box. to his surprise, it contained not only the diamond, but quite a few other goodies that just made the experience amazing and totally worthwhile. I absolutely LOVE my BG diamond!!! We've since visited quite a...My now fiancé spent months learning about and looking at diamonds. He stumbled on Brian Gavin pretty early into his search and became totally obsessed with the hearts and arrows cut and the blue diamonds. He searched many many other sites with their version of hearts and arrows, but BG always came out on top. He finally decided to purchase a Brian Gavin blue, hearts and arrows cut. He fiancé picked it up from FedEx and noticed it was in a rather large box. to his surprise, it contained not only the diamond, but quite a few other goodies that just made the experience amazing and totally worthwhile. I absolutely LOVE my BG diamond!!! We've since visited quite a few "top dog" diamond stores and none of the diamonds have been as clear or cut as beautifly as mine. I love showing off my strong blue fluorescence with the uv light they included and was recently able to show it off to a group of strangers while standing in front of the hope diamond at the smithsonian museum! How awesome is that!! Thank you Brian Gavin helping my fiancé buy an amazing diamond that everyone is just in awe over. -
Quality of service
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User1754059 Sent on 08/07/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I learned about Brian Gavin diamonds at diamonds.pro (truthaboutdiamonds.com at that time). I also considered James Allen. I decided to get the diamonds online because they are much less expensive than the equivalent diamond at retail. Quality is superb and, from what I understand, all their signature diamonds are eye-clean.
I had them ship me the diamond first before getting it set in a custom setting (which was not returnable). Because I couldn't justify the cost without seeing the product first, I had it appraised before sending it back to Brian Gavin. They made the custom setting and the final result was perfect... if it was good enough to convince her to marry, I'm sure you'll be satisfied too.I learned about Brian Gavin diamonds at diamonds.pro (truthaboutdiamonds.com at that time). I also considered James Allen. I decided to get the diamonds online because they are much less expensive than the equivalent diamond at retail. Quality is superb and, from what I understand, all their signature diamonds are eye-clean.
I had them ship me the diamond first before getting it set in a custom setting (which was not returnable). Because I couldn't justify the cost without seeing the product first, I had it appraised before sending it back to Brian Gavin. They made the custom setting and the final result was perfect... if it was good enough to convince her to marry, I'm sure you'll be satisfied too. -
Quality of service
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Audrey Sent on 05/29/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Brian Gavin Diamonds is such an amazing company! My husband and mom worked with them when selecting my engagement ring. When we decided to elope, we weren't sure we would be able to get a custom piece in time for our rapidly approaching nuptials. I stopped by the common jewelry stores (Jared's, Shane Co, etc) and found a style I liked but it was definitely not the quality I was used to from my other jewelry. With less than a months notice, Lesley was able to coordinate the creation of my custom ring (a simple, very thin band with diamonds and a little curve in the middle to compliment my brilliant diamond). We received the ring just in time...Brian Gavin Diamonds is such an amazing company! My husband and mom worked with them when selecting my engagement ring. When we decided to elope, we weren't sure we would be able to get a custom piece in time for our rapidly approaching nuptials. I stopped by the common jewelry stores (Jared's, Shane Co, etc) and found a style I liked but it was definitely not the quality I was used to from my other jewelry. With less than a months notice, Lesley was able to coordinate the creation of my custom ring (a simple, very thin band with diamonds and a little curve in the middle to compliment my brilliant diamond). We received the ring just in time and I was completely in awe. It's much more beautiful than I could have imagined. I receive compliments on the style all the time. It's very feminine and GORGEOUS! We always recommended BG to our friends because we know they will get a quality piece of jewelry. -
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Allison Sent on 11/27/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The team at BGD (Lesley) are AWESOME!!! I had stones from a family ring that I wanted to reset and they worked with me to tweak an existing design and customize it just a bit. I was stunned when I opened the box - the craftsmanship and finishing are spectacular. The experience was excellent - compared to just going into a store and picking a setting, and hoping that they fit your stone into it right, it couldn't be more different. There is a real passion and energy with these folks, and their work is unmatched. The customer service is excellent. Shortly after I got my ring I worked with them to reset another stone into a bezel pendant,...The team at BGD (Lesley) are AWESOME!!! I had stones from a family ring that I wanted to reset and they worked with me to tweak an existing design and customize it just a bit. I was stunned when I opened the box - the craftsmanship and finishing are spectacular. The experience was excellent - compared to just going into a store and picking a setting, and hoping that they fit your stone into it right, it couldn't be more different. There is a real passion and energy with these folks, and their work is unmatched. The customer service is excellent. Shortly after I got my ring I worked with them to reset another stone into a bezel pendant, which was equally beautiful. Now, I can think of a few more projects I'd like to do with them! Lesley and Brian and the team are amazing! Highly recommend! -
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Andrea Sent on 02/17/20105 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We went to BGD to purchase our engagement and wedding rings. The whole experience was fabulous!! Their website made it easy to narrow down diamonds and settings that we were looking for. The personable appointment with BGD made it easy to fall in love with the quality of diamonds and gorgeous rings settings they design. They truely want to make you happy and design rings that fit your complete satisfaction!! An amazing experience!!We went to BGD to purchase our engagement and wedding rings. The whole experience was fabulous!! Their website made it easy to narrow down diamonds and settings that we were looking for. The personable appointment with BGD made it easy to fall in love with the quality of diamonds and gorgeous rings settings they design. They truely want to make you happy and design rings that fit your complete satisfaction!! An amazing experience!! -
Quality of service
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Heather Sent on 10/12/20095 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I had my diamond wedding band custom designed and made by BGD and I couldn't be happier -- especially now that I finally get to wear it! Brian and Lesley are absolute stars. I also bought my husband's band from them, and both of our rings were well under half the price of comparable rings at the upscale jewelry chain where my engagement ring is from. If I could give them extra stars, I would...but since I can't, a glowing 5-star review will have to do! Thank you, thank you, BGD!I had my diamond wedding band custom designed and made by BGD and I couldn't be happier -- especially now that I finally get to wear it! Brian and Lesley are absolute stars. I also bought my husband's band from them, and both of our rings were well under half the price of comparable rings at the upscale jewelry chain where my engagement ring is from. If I could give them extra stars, I would...but since I can't, a glowing 5-star review will have to do! Thank you, thank you, BGD! -
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User2989642 Sent on 03/02/20174.9 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5 out of 5 rating
A lot of information on the website and very nice customer services. A little bit more expensive than bluenile, but better service you get. Emily is very nice and helpful!!! There are promotions now and then. Keep an eye on that and get a good deal!A lot of information on the website and very nice customer services. A little bit more expensive than bluenile, but better service you get. Emily is very nice and helpful!!! There are promotions now and then. Keep an eye on that and get a good deal! -
Quality of service
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Eric Sent on 05/31/20124.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 5 out of 5 rating
Brian Gavin designed the engagement ring as well as the wedding band. He and his team were very responsive in altering the designs of the ring and provided cool CAD drawings of what the end product was going to look like. All in all, great value for money, but it takes some time to go back and forth over email over the design of the jewelry.Brian Gavin designed the engagement ring as well as the wedding band. He and his team were very responsive in altering the designs of the ring and provided cool CAD drawings of what the end product was going to look like. All in all, great value for money, but it takes some time to go back and forth over email over the design of the jewelry. -
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User2195907 Sent on 06/24/20154.4 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 3 out of 5 rating
They are very precise at what they are doing. The quality of my ring and wedding band are really good.They are very precise at what they are doing. The quality of my ring and wedding band are really good. -
Quality of service
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