BRELEX BOTANICAL DESIGN & RENTAL Reviews

Reviews

• Shoshana Sent on 02/27/2019
  5 out of 5 rating

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  Highly recommend!

  We used Brelex for our linen and chair related rentals. Everything was delivered on time exactly as we wanted, and David and his team are a pleasure to work with. We highly recommend Brelex for your rental needs!
• Victoria Sent on 07/14/2016
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  All I can do is RAVE about Brelex and how they really made our special day one of a kind! I went to see them and they had SO many ideas! Better than any wedding planner I had met with! They had this amazing idea to do a table with letters, so our couple's table, instead of legs, had our initials K&V with a glass mirror top. Everyone asked us about the table and was really impressed by it! It was all Brelex's creation and idea! I did all my linens, napkins, chairs, and special tables with them. I had a huge wedding and they pulled it all off with ease and without complication. All of the beautiful details for my special day were made possible because of Brelex.
  
  The day before the wedding, there needed to be a change about the delivery and drop off of the tables and chairs. Brelex handled the change without any additional stress and worry to me, which was excellent!
  
  Brelex has an incredible inventory and even better team with lots of ideas to make your wedding one of a kind! You should definitely go check them out!
• Dashna Sent on 04/27/2016
  5 out of 5 rating

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  We rented beautiful clear chivari chairs from Brelex Rentals. They were great to work with. The chairs were gorgeous.
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• Domino Sent on 02/12/2013
  5 out of 5 rating

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  Absolutely beautiful linens! Very professional. Will highly recommend to all my customers :-)
• Stephanie Sent on 12/06/2012
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  I definitely recommend this place for anyone planning any type of event, especially your wedding. I can't even begin to describe the amount of linens they have and all beautiful. They will work with you and your budget in any way they can to make you happy. Their prices are the best I found. You can't compare with anyone else. They are super flexible as well. Everyone that works there is super nice and attentive and will go out of their way to help you in any way they can. My venue looked beautiful thanks to their linens, chairs, charter plates and napkins.
• Paulina Sent on 11/09/2011
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  Brelex Rentals were great...Maggie who took my reservation and handled all of the formalities was very friendly and extremely accommodating. The chairs were delivered on time and looked great. Also, Brelex is the most affordable company I could find. Great value for the buck.
• Jennifer Sent on 02/05/2011
  5 out of 5 rating

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  This vendor was great to work with and super flexible with everything. They are a true pleasure to work with and I will definitely be using them in the future. I was in LOVE with our linen. So beautiful and elegant! Their prices can't be beat either! Thank you so much for everything!
• Alissa Sent on 02/24/2010
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  They offer the best price hands down – we looked all over for the best deal in linens, chairs and chargers and Brelex blew everyone out of the water. The delivered the rentals 2 days early, everything was perfect, in amazing condition and they staff was kind and really enjoyable to work with.
  
  2 days before the wedding, we needed to add on a guest, we called the owner on his cell at 7 pm, he said NO WORRIES, it’s on us. The put the extra chair, charger and napkin on the truck and didn’t charge us AND waived the delivery fee!!! Their customer service was amazing and it added so much to our décor. They have literally every color and type of linen imaginable. I went wild in their warehouse. Love them.
• Mel Sent on 06/28/2011
  4.9 out of 5 rating

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  I am not the type of bride that had my wedding all planned out. When it came to picking linens I was a bit overwhelmed with all the possible combinations. Everyone at Brelex was extremely patient with my fiancé and I. We were there for a good amount of time before we decided and they couldn't have been nicer. We ended up renting linens, chairs, highboy tables and lounge furniture from them. They had very good prices and the items were in great condition. I am very picky when it comes to the quality of linens and chairs. I've been to a couple events where I have seen scratches or paint chipped or dripped on the chairs and it throws off the aesthetic. Everything looked new at my wedding. I was very happy with them!
• Belinda Sent on 01/16/2010
  4.9 out of 5 rating

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  affordable, flexible and extremely friendly. We were very happy with our services
• Stephanie Sent on 10/05/2014
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  great prices! best i found especially for delivery included. i got gold chivari chairs from them for wedding and had no problems
  
  person who answers phone could be nicer.. but whatever
• Randi Sent on 04/04/2012
  3.9 out of 5 rating

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  Brelex is a good rental company for the value however they were late for the delivery and forgot the linen for the bar. They did refund the linen cost of the bar.
• User1568087 Sent on 03/26/2014
  1.4 out of 5 rating

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  The only thing I can say is they are priced good... HOWEVER ... The day of my wedding my black chiavari chairs were supposed to arrive at 10:00 am. Well at 10:30 I received a phone call saying that the truck with my chairs was broke down and that the black chairs were not going to be available. My reply was WHAT they then got an attitude with me. Long story short they lied and the black chairs were NEVER AVAILABLE from the day I placed the order!!! They ended up getting there around 12:30 and I had acrylic chairs which did turn out nice. HOWEVER the customer service was horrible! Quite possibly the rudest people I had to deal with throughout my entire wedding experience. I would tell brides out there spend the extra money and go with a reliable company! You get what you pay for! I would not recommend Brelex to anyone.
• Helen Sent on 01/28/2009
  1.4 out of 5 rating

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    2 out of 5 rating
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  This was a vendor which in the end we didn't get the service we had agreed on. The vendor had written in our contract that we could pick up the uplighting which we were renting from them the day before the wedding (Friday) in order to waive the delivery fee. When DH called to pick it up, the person said we could do so at 5pm. We then spoke to him again, the person said they were going to be gone/out of the office before 5...and told us so at about 4pm! They then suggested that we pay the delivery fee to get it delivered but couldn't promise delivery before our reception started. In the end, we just said forget it and went without the uplighting (and the room looked gorgeous anyways!) but weren't too happy with the miscommunication that occured with this vendor.
• Angel Sent on 12/13/2011
  0.6 out of 5 rating

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  They don’t even deserve a grade, except they have great prices.
  
  Terrible communication. They have no customer service at all. We ordered chiavari chairs, napkins and palm trees (crucial part of our ceremony set up- blocked the pool from the terrace). I was a little nosey and took a peek to see how things were being set up for the ceremony on the day of the wedding. I noticed that the seats were set up but that the 8’ palms that we ordered were missing. My venue coordinator called Brelex and was told that their truck broke down and that they would offer a refund. Mind you that it is just 2 hours to my ceremony, and we had to have trees. No one contacted us to inform us that they would not make it, not even when they dropped off the other items. We only noticed when I saw that they were missing and had my venue call them. The following week, I received a call from Brelex telling me that they wanted their napkins back ASAP for another event. I didn’t have the napkins, and I also wasn‘t dropping everything to drive from Fort Lauderdale to Hialeah to drop them off. The truck drivers from Brelex forgot to grab them when they picked up the chairs. The venue coordinator had them stored safely in her office. I mentioned that I wanted my refund for the trees during the same phone conversation and was told I needed to return the napkins. A few days later I called again asking for a refund. My info was taken down. A few more days later I called again. My info was taken down again. At this point, I was getting pretty angry. I eventually got my money back, after 5 or 6 phone calls, about a month after my wedding. I didn’t get the delivery fee refunded like I asked. I would not recommended this company after this ordeal. I’d find someone else more reliable.
  
• Edel Sent on 03/03/2010
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  Buyer beware when dealing with this company! Any consumer considering using this company I would strongly suggest going with another vendor. They were hired thru our decorator to provide tables and chairs. They totally disregarded the delivery time and showed up 2hrs late causing undue inconvenience on everyone else and negatively effecting the timeline of entire event. When the delivery personnel finally arrived they were indifferent and unloaded equipment at a snails pace. Owner was notified and failed to acknowledge his error. He has gotten a reputation for not accepting responsibility when things go wrong within his company. Established caters will not work with him. The perceived savings are NOT worth jeopardizing your special event.

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