Bozzos Limousine Service Reviews

Reviews

• Erica Sent on 08/30/2021
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Reliable Transportation with Excellent Service!

  Every time we use Bozzo limousines and party busses they always go above and beyond. There was no question we would use them for our wedding day and their service was again, amazing. They were on time and pulled out a red carpet for our entrance. Cannot thank them enough for making the transportation of our bridal party so seamless and continuing to exceed our expectations. Would highly recommend them!

  Every time we use Bozzo limousines and party busses they always go above and beyond. There was no question we would use them for our wedding day and their service was again, amazing. They were on time and pulled out a red carpet for our entrance. Cannot thank them enough for making the transportation of our bridal party so seamless and continuing to exceed our expectations. Would highly recommend them!
• Jill S. Sent on 07/01/2019
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  EPIC Party Bus!

  We originally were not going to book a party bus for our wedding, but at last minute decided we needed one. Bozzo's was incredible! The limo itself was so glamorous and cool- it was the perfect party-on-wheels! The driver, Dale, was also so professional and cool! He was so calm and friendly. Would definitely recommend Bozzo's if you are looking for a high quality experience!

  We originally were not going to book a party bus for our wedding, but at last minute decided we needed one. Bozzo's was incredible! The limo itself was so glamorous and cool- it was the perfect party-on-wheels! The driver, Dale, was also so professional and cool! He was so calm and friendly. Would definitely recommend Bozzo's if you are looking for a high quality experience!
• Angie Sent on 01/04/2019
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Wonderful!

  Bozzos were amazing to work with. They even gave us a discount because my husband used them for his bachelor party. The party bus was clean, comfortable and the red carpet roll out just made me feel like a princess!

  Bozzos were amazing to work with. They even gave us a discount because my husband used them for his bachelor party. The party bus was clean, comfortable and the red carpet roll out just made me feel like a princess!
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• Amber Sent on 10/05/2015
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0

  The bus driver was friendly and did a great job of taking care of us!

  The bus driver was friendly and did a great job of taking care of us!
• 
  User2216092 Sent on 07/08/2015
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0

  Our limo driver was Mary and she was so helpful and accommodating day of. She was super easy to work with, friendly and just a pleasure to work with on our special day. Great service!

  Our limo driver was Mary and she was so helpful and accommodating day of. She was super easy to work with, friendly and just a pleasure to work with on our special day. Great service!
• Lisa Sent on 04/27/2010
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0

  Pick Bozzo's! I had the most amazing bus- it looked sooooo cool- and the driver, Mary, was AMAZING. She helped carry things and went WAY above and beyond the call of duty. Bozzo's is GREAT!!!!

  Pick Bozzo's! I had the most amazing bus- it looked sooooo cool- and the driver, Mary, was AMAZING. She helped carry things and went WAY above and beyond the call of duty. Bozzo's is GREAT!!!!
• R Sent on 01/26/2010
  4.8 out of 5 rating

  4.8
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0

  Bozzo's was great. We loved the staff. We did think they were a little pricey....we rented 3 busses in 3 months (for the bachelorette and bachelor party and then our wedding) and we didn't get much of a deal. I would use them again!

  Bozzo's was great. We loved the staff. We did think they were a little pricey....we rented 3 busses in 3 months (for the bachelorette and bachelor party and then our wedding) and we didn't get much of a deal. I would use them again!
• Mary Sent on 10/30/2011
  4.7 out of 5 rating

  4.7
  • Quality of service
    4.5 out of 5 rating
    4.5
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    4.5 out of 5 rating
    4.5
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    4.5 out of 5 rating
    4.5

  Bozzo's was great. We changed limo companies at the last minute because of poor reviews from the company we had originally placed a deposit with. The driver helped everyone in and out of the limo and was on time for each pickup.

  Bozzo's was great. We changed limo companies at the last minute because of poor reviews from the company we had originally placed a deposit with. The driver helped everyone in and out of the limo and was on time for each pickup.
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  User1107449 Sent on 03/11/2013
  4.6 out of 5 rating

  4.6
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    4.0
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    5.0

  I had totally forgotten about transportation til the day before (duh). I called around and was getting obnoxious quotes.for last minute booking til I called Bozzos. They gave me 2 different discounts and upgraded my party bus to a delux one. Driver was on time and courteous.

  I had totally forgotten about transportation til the day before (duh). I called around and was getting obnoxious quotes.for last minute booking til I called Bozzos. They gave me 2 different discounts and upgraded my party bus to a delux one. Driver was on time and courteous.
• Lizz Sent on 02/25/2010
  4.6 out of 5 rating

  4.6
  • Quality of service
    4.5 out of 5 rating
    4.5
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    3.5 out of 5 rating
    3.5
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    5.0 out of 5 rating
    5.0

  Nice limos and they were always ontime.

  Nice limos and they were always ontime.
• 
  User2156837 Sent on 05/31/2015
  4.4 out of 5 rating

  4.4
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    3.5 out of 5 rating
    3.5
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  They were not great with response time, but everything else was fine. We were told there would be water and stuff on the bus and there wasn't but we planned ahead and brought our own. People made me nervous saying the bus was late for their wedding- but I had no problems! We were able to add on some additional time at the last minute so that was nice. I would advise getting a larger size vehicle than you think you need- with coolers and dresses and etc- it gets tight. We also had one incident where I was told I would be sent something and I wasnt, when I called again- they said they sent it but would send again. Miraculously- that one was in my inbox within minutes.

  They were not great with response time, but everything else was fine. We were told there would be water and stuff on the bus and there wasn't but we planned ahead and brought our own. People made me nervous saying the bus was late for their wedding- but I had no problems! We were able to add on some additional time at the last minute so that was nice. I would advise getting a larger size vehicle than you think you need- with coolers and dresses and etc- it gets tight. We also had one incident where I was told I would be sent something and I wasnt, when I called again- they said they sent it but would send again. Miraculously- that one was in my inbox within minutes.
• 
  User1812633 Sent on 09/15/2014
  3.9 out of 5 rating

  3.9
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Professionalism
    2.5 out of 5 rating
    2.5
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    3.0 out of 5 rating
    3.0

  The limo was clean and arrived on time! The driver was very nice to me (the bride) the entire time until we arrived. My MOH was gathering the remaining belongings and the driver became rude stating that her shift is over and we needed to hurry up. I found this to be unprofessional.

  The limo was clean and arrived on time! The driver was very nice to me (the bride) the entire time until we arrived. My MOH was gathering the remaining belongings and the driver became rude stating that her shift is over and we needed to hurry up. I found this to be unprofessional.
• Marianne Sent on 06/01/2016
  2 out of 5 rating

  2.0
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    2.0 out of 5 rating
    2.0
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    1.0 out of 5 rating
    1.0
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    2.0 out of 5 rating
    2.0
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    3.0 out of 5 rating
    3.0
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    2.0 out of 5 rating
    2.0

  We hired Bozzo's for a wedding on May 7. The driver arrived on time with the Town Car Limo. When the bridal party got in, it was very hot in the back. The driver opened up the divider window and cranked up the air trying to blow the air into the back. This did not help. They were still very warm in back. The next issue came when they asked him to go to Elizabeth Park for pictures. As he started up I75, he kept going past Fort. Our bridal party asked him several times if he knew where it was going. He wasn't very friendly. He said he had been there many times and proceeded to drive to Heritage Park. The bridal party told him this wasn't the place, he then took them to Elizabeth park. This delay caused the bridal party to really have to rush taking the pictures because they lost 50 minutes in unnecessary travel time. After pictures, they returned to the Limo to find full drinks dumped out as the driver was already cleaning up. He just shrugged it off because he already received his tip because full payment including a $75 tip for 3 hours is required before they enter the limo. No further excellent service required at this point. I contacted Bozzos to let them know of our issues. The person I talked to said she would have the appropriate person call me back to discuss our problems. Of course, no one ever called. They aren't everything that their reviews showed, at least for us.....

  We hired Bozzo's for a wedding on May 7. The driver arrived on time with the Town Car Limo. When the bridal party got in, it was very hot in the back. The driver opened up the divider window and cranked up the air trying to blow the air into the back. This did not help. They were still very warm in back. The next issue came when they asked him to go to Elizabeth Park for pictures. As he started up I75, he kept going past Fort. Our bridal party asked him several times if he knew where it was going. He wasn't very friendly. He said he had been there many times and proceeded to drive to Heritage Park. The bridal party told him this wasn't the place, he then took them to Elizabeth park. This delay caused the bridal party to really have to rush taking the pictures because they lost 50 minutes in unnecessary travel time. After pictures, they returned to the Limo to find full drinks dumped out as the driver was already cleaning up. He just shrugged it off because he already received his tip because full payment including a $75 tip for 3 hours is required before they enter the limo. No further excellent service required at this point. I contacted Bozzos to let them know of our issues. The person I talked to said she would have the appropriate person call me back to discuss our problems. Of course, no one ever called. They aren't everything that their reviews showed, at least for us.....
• Camillya Sent on 08/19/2013
  1.9 out of 5 rating

  1.9
  • Quality of service
    2.5 out of 5 rating
    2.5
  • Average response time
    1.5 out of 5 rating
    1.5
  • Professionalism
    1.5 out of 5 rating
    1.5
  • Value
    2.0 out of 5 rating
    2.0
  • Flexibility
    2.0 out of 5 rating
    2.0

  The driver was withdrawn and was late picking up the groom and groomsmen and also taking us to the reception venue because his directions were horrible. He never used the red carpet or had champagne glasses for a toast. The driver was very distant and seemed as though he did not want to be there. Prior to the wedding day, I called several times to discuss the specifics of the day. They never returned the calls, I had to keep trying until I finally caught someone. I received a good deal on the limo because I was at a bridal show, however, I would have preferred paying full price for professional service. Other than the transportation, our day was perfect. Needless to say, I would not recommend this company.

  The driver was withdrawn and was late picking up the groom and groomsmen and also taking us to the reception venue because his directions were horrible. He never used the red carpet or had champagne glasses for a toast. The driver was very distant and seemed as though he did not want to be there. Prior to the wedding day, I called several times to discuss the specifics of the day. They never returned the calls, I had to keep trying until I finally caught someone. I received a good deal on the limo because I was at a bridal show, however, I would have preferred paying full price for professional service. Other than the transportation, our day was perfect. Needless to say, I would not recommend this company.

  Bozzos Limousine Service's reply:

  We are a company with superior integrity. We work very hard to be the best. Sometimes things just do not go with perfection. Driver may have had an off day.
  We certainly will pass that on to the team. And will continue our motto to strive for perfection.
  Thank You
• Kendall S. Sent on 08/08/2022
  1 out of 5 rating

  1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
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    1.0 out of 5 rating
    1.0

  Worst Part of my wedding

  The only thing that went wrong with our wedding was booking Bozzo's. As the bride, I had to stand because I didn't fit in our "20" passenger bus that we only had 18 passengers. In addition, we booked for the use of the bathroom on the bus as we had 2 hours of photos and they had the bathroom locked without letting us know ahead of time.

  The only thing that went wrong with our wedding was booking Bozzo's. As the bride, I had to stand because I didn't fit in our "20" passenger bus that we only had 18 passengers. In addition, we booked for the use of the bathroom on the bus as we had 2 hours of photos and they had the bathroom locked without letting us know ahead of time.