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Borsheims Luxury Jewelry Reviews

Borsheims Luxury Jewelry

Borsheims Luxury Jewelry

Omaha, NE
4.8 out of 5 rating, 50 Reviews
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Reviews

4.8 out of 5 rating
4.8 out of 5 rating
50 Reviews
95% recommend it
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Awards

50
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
  • Cassidy
    Cassidy L. Sent on 09/16/2022
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    There’s a reason they’ve been serving Omaha for 100 years

    From the moment we stepped into Borsheims we were treated with respect and truly felt like we were the most important person in the room when being spoke to. We got all of our rings from Borsheims, they were even able to totally remake the engagement ring after it got damaged and had it finished with plenty of time to spare before the big day. Cannot recommend them enough.
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    Shelbie Sent on 03/10/2020
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    They have been around for so long for a reason!

    My now husband had an amazing experience buying my engagement ring there. We then custom made my wedding band there, and again, they did such an awesome job with it. We also bought his wedding band there and he was EXTREMELY picky and they just rolled with it. I probably won't ever get jewelry anywhere else.
  • Rachel
    Rachel Sent on 06/13/2019
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    Borsheims truly lives up to an excellent reputation

    We met with Ryan at Borsheims several times. We had such a great experience with my wedding band that we went back to purchase my husband’s wedding band and then again to have my engagement ring sized and cleaned up. We completely trust Borsheims with our precious jewelry and they’ve been so personable and helpful.
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  • Hannah
    Hannah C. Sent on 12/15/2018
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    Beautiful diamond rings and great service!

    My engagement ring and wedding band are both so beautiful. We also got my husband's wedding band from Borsheims and he loves it. Borsheims offered a really great, flexible payment plan!
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    Cheryl Sent on 08/30/2017
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    Fiancé got my engagement ring there, definitely not the most expensive but the quality of their diamonds made it look more impressive. Went back for our wedding bands, large selection and they ordered his band to get the rose gold in-lay he wanted. Our salesman Ryan was the best!
  • User2438430 Sent on 11/22/2015
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    We were very grateful for the service that we received. We were home visiting from Massachusetts and found the ring. We were able to work with the sales person via email and phone to personalize the ring and have it in time for a special proposal. She even contacted my fiancé to make sure the ring arrived on time and to see if I said yes. Thank you so much for all your hard work and follow-up. We will continue to make Borshiems our go to jeweler.
  • Rachel
    Rachel Sent on 12/28/2015
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    I can't say anything about the in-store experience because my fiance picked out and bought the ring himself, but it is a gorgeous ring and exactly what I would have picked out. They also gave me a gift package with some goodies in it (nail polish, ring tray, etc.) and offer lifetime cleanings on my engagement ring. I'm planning on getting our wedding bands there as well.
  • User2411575 Sent on 11/05/2015
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    My Husband had nothing but wonderful things to say about Borsheims. Monica helped him pick out and customize my engagement ring and it is exactly what i wanted. It's beautiful and better than I could have ever dreamed of. Monica has been super helpful and when it came time to find our bands, she made sure we were aware of their designer showcase in March. It's an event where they bring in their designers who showcase rings that Borsheims doesn't normally carry. Again, we ordered custom rings and everything turned out beautifully.
  • User2546301 Sent on 03/02/2016
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    My fiancé and I were thrilled with our experience getting my engagement ring here- they were so helpful through the whole process and very understanding when we came in together and picked out my favorites, and my fiancé returned later to surprise me with one. They were great with payment plans, and they give you a whole box of sweet goodies including nail polish, a handkerchief, ring cleaner, etc.-- we will definitely be returning to buy our wedding bands!
  • User1770641 Sent on 08/19/2014
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    Amazing customer service, outstanding selection. I wouldn't go anywhere else!
  • User1909882 Sent on 11/07/2014
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    Borsheims has great selection and service. They were able to help me with everything I needed for my wife's engagement and wedding band.
  • User1843674 Sent on 10/03/2014
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    Deb McAtee at Borsheims is amazing- she helped my fiance through the engagement ring purchasing process and he couldn't have asked for anyone more helpful and knowledgeable. We went back to her when it was time to purchase our wedding bands and once again she made the process simple and fun! She was wonderful to work with and really knew exactly what she was talking about when it came to our rings. She wasn't pushy and truly wanted us to be happy with whatever rings we ended up with. We couldn't pick up our wedding bands until about a month after they were purchase and Borsheims was completely flexible and Deb made sure they kept them safe until we were able to get them.

    Go during their Berkshire-Hathaway sale like we did and you won't find a better deal!
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    Jordan Sent on 09/02/2014
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    There is absolutely no where else I would buy jewelry. They do an amazing job at walking you through the jewelry buying process and help you find exactly what you are looking for. They are a great value as well! They actually made the wedding band purchase fun. We couldn't recommend a better jeweler!
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    Sherri Sent on 05/16/2014
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    We received the best customer service from Deb McAtee. Her professionalism and attention to detail was greatly appreciated and we are extremely happy with our rings.
  • User1592730 Sent on 04/22/2014
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    I was able to get my ring cleaned without a fee even though my ring was not from the store and the ladies who helped us find my jewelry was an absolute doll!
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    Mary Sent on 08/11/2014
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    Borsheims was amazing! They helped my husband reset a diamond from a family ring to look new and modern, and the result is the most beautifully set but sentimental wedding ring a girl could ask for! We bought his band there as well, and they inscribed it for no extra cost. The service is top notch and the employees are always exceptionally friendly and helpful. I love my ring so much and look forward to my trips back to the store to get my ring cleaned. Everything there is so gorgeous!
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    Sara Sent on 05/20/2014
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    My guy and I bought our rings while visiting his parents in Omaha. I had an amazing experience and love my rings. A few weeks after I got my engagement ring, one diamond from the halo popped out (I work a very physical job and I think this was the reason, not shoddy construction). I called and immediately they set up a FedEx pickup with insurance and my ring was back to me in less than 2 weeks with no charge! They have great customer service.
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    Emily Sent on 01/03/2014
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    Loved working with Borsheims. Monica was so helpful and even emailed pictures and ideas back and forth with my fiancé to help him pick a ring since he lived out of town when we got engaged.
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    Charlie Sent on 07/11/2013
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    A jewelry tradition that my family has always done, Omaha's best!!
  • User962119 Sent on 10/07/2012
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    We both love this place and the jewelery they have! My ring is beyond gorgeous and they are so helpful!
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    Sam Sent on 11/19/2012
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    My mother passed away when I was seven from ALS. Her rings were divided amongst her three daughters. One sister was given her class ring, one was given her wedding band, and I was given her engagement ring. We each received our rings when we graduated from high school. (Over ten years ago. Yikes, time flies!) I've been holding on to it since then, not thinking much about it. Sometimes I would wear it on a chain, sometimes I would wear it on my right hand. My FI had the smarts to not try and buy me a new ring. It may be small tiny infinitesimally miniscule, but it was my mother's ring and it represents to me what love really means. My father never remarried.
    When we told my father about our engagement, he immediately asked to upgrade the ring. I wasn't sure how I felt about changing a ring that meant so much to me just the way it was. Dad explained that he was always saddened that he never got to upgrade it for mom, so he wanted to do it for us. How could I tell him no?
    I took the ring in to Borsheims, where a friend Ryan works, to see what could be done, what I would like, and what would be in budget for my retired father. They were MORE than helpful and understanding of the situation. In the end, the band stayed exactly the same. The setting was enlarged and a new (five times larger) diamond was put in. I would highly recomend them to everyone. They did everything right for me, so that now I have a ring that is a little of my mother and a little bit of me. And I couldn't be happier.
  • User843815 Sent on 06/27/2012
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    We used Borsheim's for my engagement ring, wedding gift and gift registry. They are A+ with customer service and we will be using them again in the future. Holly Lewis is amazing!
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    Kara Sent on 06/06/2012
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    Great selection and price...especially if you are a Berkshire stock holder.
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    Jenilynn Sent on 04/22/2012
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    Borsheims is the gem of all jewelry stores! We had a wonderful worker who wanted to truly know us on a personal level to get the right rings for our special wedding day! They were amazing to work with. I freaked out when the designer of my wedding band changed the width so the wedding and engagement band (supposed to be the same) came back at two different widths! It was going to give me a ring that was less than perfect and if you know me, you know that is not something I like. Deb, our salesperson, single handedly called the designer and got them to fix it at no cost to me or my husband. I can only hope that my husband will go back for another band for my ring come our first anniversary. ;)
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    Katie Sent on 02/29/2012
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    I would recommend this company to anyone. Both mine and my husbands rings came from here. They also repaired a necklace for me. They are all very professional and the jewelry is a high quality!
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