Boomtown Hotel & Casino Reno Reviews
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5.0 Fantastic
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6 Reviews
99% recommend it
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
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B Wade Sent on 11/02/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The wedding was beautiful and everything the bride and groom wanted
Russell handled the wedding coordination of my friend's wedding beautifully. He was responsive, professional and accommodating. I would reccomend him, as well as Boomtown to other's for their special day!Russell handled the wedding coordination of my friend's wedding beautifully. He was responsive, professional and accommodating. I would reccomend him, as well as Boomtown to other's for their special day! -
Quality of service
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Rudy Sent on 06/20/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great would go back for other events
Dealt with Russell he was very accommodating to ones schedule, always available for questions and suggestions.Dealt with Russell he was very accommodating to ones schedule, always available for questions and suggestions. -
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Jay Sent on 10/10/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We were on a budget and looking for something close for my bride's family and friends. With a little hesitation, we looked at Boomtown because they fit our budget. What a gem! We had our vow's down in their beautiful orchard, a grassy setting with a wonderful waterfall as the backdrop, and a rustic old wagon off to the side for some epic country feel wedding photos. After the ceremony we adjourned to the ballroom, where we co-op'd with the planner on decorations to make the venue "ours". Every aspect of our wedding went off without a hitch and the hotel gave us a nice rate even though they were booked for the balloon races that weekend. The on site coordinator, Sharon Slater was PHENOMENAL! She was the catalyst for our event and a big reason there were no hiccups at all. At our price point, I was really skeptical and wondering where the let down would be, as everything came together, I figured it would be in the food, but once again, Boomtown IMPRESSED! The food was very good and all the guests were very satisfied. I cannot recommend Boomtown enough, you get all the glitz of a Lake Tahoe style event without the price. Had I told people that we spent $20k on the wedding, no one would have questioned it, but we paid much, much less. You can't go wrong with Boomtown!We were on a budget and looking for something close for my bride's family and friends. With a little hesitation, we looked at Boomtown because they fit our budget. What a gem! We had our vow's down in their beautiful orchard, a grassy setting with a wonderful waterfall as the backdrop, and a rustic old wagon off to the side for some epic country feel wedding photos. After the ceremony we adjourned to the ballroom, where we co-op'd with the planner on decorations to make the venue "ours". Every aspect of our wedding went off without a hitch and the hotel gave us a nice rate even though they were booked for the balloon races that weekend. The on site coordinator, Sharon Slater was PHENOMENAL! She was the catalyst for our event and a big reason there were no hiccups at all. At our price point, I was really skeptical and wondering where the let down would be, as everything came together, I figured it would be in the food, but once again, Boomtown IMPRESSED! The food was very good and all the guests were very satisfied. I cannot recommend Boomtown enough, you get all the glitz of a Lake Tahoe style event without the price. Had I told people that we spent $20k on the wedding, no one would have questioned it, but we paid much, much less. You can't go wrong with Boomtown! -
Quality of service
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Sara Sent on 09/17/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Tanya was most professional, detail oriented and just made my day the most amazing ever!!!Tanya was most professional, detail oriented and just made my day the most amazing ever!!! -
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Jennifer Sent on 11/02/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My original ceremony was suppose to be done in their apple orchard the morning if my wedding it rained. On my way to them they changed into indoors and when u showed up I was disappointed but greatly surprised at how beautiful they made the ceremony roomMy original ceremony was suppose to be done in their apple orchard the morning if my wedding it rained. On my way to them they changed into indoors and when u showed up I was disappointed but greatly surprised at how beautiful they made the ceremony room -
Quality of service
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Riarose C. Sent on 09/24/20194.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They took care of us
Russell and his team were very helpful and flexible with our needs. They went above and beyond to make our family reunion great. Our guests were super impressed with the venue.Russell and his team were very helpful and flexible with our needs. They went above and beyond to make our family reunion great. Our guests were super impressed with the venue. -
Quality of service