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Refine Beauty Reviews

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Reviews

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  • Quality of service
    4.8 out of 5 rating
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    4.8 out of 5 rating
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    4.8 out of 5 rating
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Awards

64
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
  • Tiffani
    Tiffani Sent on 10/19/2024
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    Great hair and makeup!

    They did an amazing job on our hair and makeup! Everything was very efficient and done on time for the wedding party! Everyone was so nice!
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    Brittany Sent on 11/11/2023
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    Kelly did an amazing job on my makeup

    I didn’t know my makeup could look so flawless! Kealy did an amazing job on my bridesmaid makeup!! And she was so friendly and helpful. Definitely recommend!
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    Melodie Sent on 11/11/2023
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    Amazing work!

    I highly recommend them!! They were super friendly and very easy to work with!
  • illustration stars

    Are you interested?

  • S
    Sandra Sent on 11/11/2023
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    Amazing job on all of our hair and makeup

    They did a phenomenal job on all of our makeup
  • H
    Hannah Sent on 11/11/2023
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    Excellent experience!

    These lovely ladies did a wonderful job! They were both personable and professional!
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    Aubrey Sent on 11/11/2023
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    Sandra Katinsky (Sherrill) Wedding

    The whole experience was wonderful!! The whole team was extremely friendly and sociable and accommodating to everyone !!
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    Laura Sent on 09/11/2023
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    Amazing and professional

    They listened to everything I wanted. Everyone looked beautiful all day. The makeup artists were so friendly and professional. I would absolutely recommend using them.
  • A
    Amanda Sent on 08/06/2023
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    Wonderful to work with

    Izzy and Shea did a wonderful job on my bridal makeup and all of the makeup for my party. They were easy to work with and I would definitely recommend them!
  • Victoria
    Victoria Sent on 06/04/2023
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    Flawless Makeup, Prepared Team!

    Brandi & Shea, the owners of the Salon, were BOTH on site for my wedding party makeup. Such an amazing team, and all of my bridesmaids looked beautiful. I did a trial with Brandi, and she gave me everything I was looking for. Patient, calm, and professional, this is the team you want by your side as you prepare for the biggest day of your life. they worked with the small space we had, and made sure everyone had plenty of time without feeling rushed. I highly recommend working in an hour of “relax time” after hair and make-up, because this gave us so much flexibility . My girls were ALL crying during my vows, after lots of sun, a hot bus, and 5 hours after- makeup application- but not a single face was smudged.or eyeliner smeared. I’m not sure how they pulled it off, but we all looked flawless all night long! So grateful for the ReFine Beauty team!
  • A
    Alex Sent on 05/30/2023
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    Gave our bride everything she deserved ❤️

    I was extremely impressed with the high quality work this team managed, while also staying ahead of schedule, and very professional, with a giant wedding party!! The Refine Team did amazing work on the entire wedding party, even those who were nervous about relinquishing control/someone else doing their makeup were impressed! I was very happy with the outcome of my hair and makeup, and even more glad that they gave our bride the BEST experience, one she really deserved. Awesome work, super professional, super friendly/easy to chat with, very timely. They also had an adorable, very accommodating space to hang while waiting for services!!
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    Caitlin Sent on 05/18/2023
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    Perfection

    Recently used refine beauty for my wedding on 5/13 for me and a large bridal party (7 women), 5 junior bridesmaids and three mothers, I can not say enough about the timeliness and professionalism from start to finish. I would recommend them over and over! I got non stop compliments on my hair and makeup and they made me feel like a princess. THANK YOU REFINE!!
  • D
    Darci Sent on 01/08/2023
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    Great Service

    Great service. They are so nice!
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    Shelby Sent on 01/08/2023
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    Just lovely!

    Worked with them for a bridal expo that I modeled in and they were fantastic! Very kind, professional, and accommodating. They were able to work with our large model party and everyone looked great! Plus they worked well under pressure and were very flexible when our party caused some changes of plan from the original schedule we had. Photo is from after the expo despite sweating under hot lights and several dress changes!
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    Madison Sent on 01/08/2023
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    Expo hair and makeup

    These girls did absolutely amazing! HIGHLY RECOMMEND!❤️
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    Jaelyn Sent on 01/08/2023
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    AMAZING experience with Refine Beauty!

    Brandi did my hair & make-up for a bridal show that I was a model in and she absolutely KILLED it! I felt so beautiful! She was extremely efficient & professional! Cannot recommend them enough!
  • E
    Elise Sent on 01/08/2023
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    I had a great experience with them doing my hair and makeup for a bridal show!

    The people were so nice and made me feel so comfortable!
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    Kenzie Sent on 01/08/2023
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    The One Wedding Show Model

    They did great on my hair and makeup!
  • D
    Danielle Sent on 01/08/2023
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    Beyond Talented and Professional

    I had the pleasure of working with Mady & Shea at a bridal show and both days I was AMAZED! They’re incredible at managing time while providing a very high quality service for hair and make up. I’ll be honest, I’m incredibly picky and I truly loved everything they did. Highly recommend!
  • D
    Danielle Sent on 12/09/2022
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    Outstanding!

    Absolutely amazing! So quick and professional.
  • E
    Elizabeth Sent on 12/09/2022
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    It was amazing. They really catered to our big group.

    They primped and prepped me for my big gala and I felt gorgeous when leaving!!
  • T
    Taylor Sent on 12/03/2022
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    Awesome Service!

    Super great experience! The ladies were open to any ideas and preferences with make up and hair. Highly recommend!
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    Melissa Sent on 12/03/2022
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    Great!! They were so nice!!! Loved my hair and make up!

    The girls were so sweet and professional and did such a good job!!
  • SARAH
    Sarah Sent on 12/03/2022
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    The best ever!!!!

    I have been in sooo many weddings and my hair and makeup have never looked better! Everyone is so nice and talented!
  • Kayla
    Kayla Sent on 12/03/2022
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    Amazing experience!

    Made everything so enjoyable! Everyone was so nice and they did an excellent job.
  • B
    Britt Sent on 12/03/2022
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    Amazing, Affordable, & Accountable

    So friendly, and such a fun experience!
  • Caitlyn
    Caitlyn Sent on 12/03/2022
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    schroeder91092@gmail.com

    Very professional and experienced ladies. Wonderful personalities!! Would recommend!!
  • B
    Brenda Sent on 11/26/2022
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    Professional makeup

    Mandy completed my makeup at my son’s wedding💛absolutely love the outcome!! She provided me with a flawless yet natural and polished look🧡🧡🧡
  • A
    Alexis Sent on 11/05/2022
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    Great job!

    Christine & Mady we’re both very knowledgeable, professional & talented. They made our morning very enjoyable
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    Shelby Sent on 11/05/2022
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    Hair&makeup

    Christine and Mady were wonderful and professional and did an absolutely wonderful job on hair and makeup!
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    Jacky Sent on 11/05/2022
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    Wedding makeup

    Great job! Offered touch ups and took correction well! Very accommodating 😊
  • A
    Annie Sent on 11/05/2022
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    They did amazing!

    They were all lovely and professional and we ran ahead of schedule!:)
  • C
    Charlene Sent on 10/29/2022
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    Excellent Team

    The team was fabulous! Even with our 5 year old flower girl. The hair and makeup were fabulous.
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    María Sent on 10/29/2022
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    Easy and very professional.

    They very accommodating and professional.
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    Caitlyn Sent on 10/29/2022
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    Easy and professional

    They did a wonderful job and made us feel super comfortable. Very patient and made the whole party look beautiful. I would recommend if you are looking for makeup/hair artists for your event.
  • Christine
    Christine Sent on 10/29/2022
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    So Professional

    The ladies who did the make up were so patient and fun! They were keeping us laughing and chatting while making us look so beautiful! We got so many compliments. They also frequently checked in to see if we needed anything!
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    Aislin Sent on 10/29/2022
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    Very accommodating

    I always flinch when getting my make up done, but the team was very patient, and the make up looked excellent! Very pleased with the results
  • N
    9022B7Ab16B6Ba809903008Ef1421F1869A95527 Sent on 10/29/2022
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    October wedding

    Brandi and her team were very efficient and made the getting ready process so easy. Absolutely loved working with them.
  • C
    Callie Sent on 10/22/2022
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    Great makeup

    As a bridesmaid I felt pampered and relaxed!
  • M
    Meagan Sent on 10/22/2022
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    Wedding Guest Make-up

    They were very helpful and ensured I liked the results at every step
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    Brittney Sent on 10/22/2022
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    Amazing Make Up!

    Amazing! Professional and exactly what I hoped for!
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    Erin Sent on 10/22/2022
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    Wedding Guest Makeup

    Not used to wearing makeup, felt completely comfortable and happy with how everything went!
  • L
    Lindsey Sent on 04/07/2022
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    RēFine Beauty is an amazing salon!

    Brandi & Shea are both amazing artists!
  • K
    Kayla Sent on 04/07/2022
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    Brandi is amazing

    Brandi did an amazing job with my hair and makeup, as well as my wedding party.
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    Mary Sent on 11/26/2021
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    They did great and are wonderful people!!

    They did an amazing job!! They are very nice and Did everything we asked for and more!
  • K
    Katie Sent on 11/26/2021
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    Great Experience!

    Fun and did exactly what we wanted.
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    Meagan Sent on 11/17/2021
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    They’re perfect!

    Brandi and Shea did amazing, the hair and makeup lasted allllll day. They’re super sweet, professional, and patient. Best experience ever!
  • Taylor
    Taylor Sent on 11/14/2021
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    Attentive, professional, and overall amazing!

    Shea did my hair and makeup for my wedding. She was extremely attentive to what I wanted and paid close attention to the best products to use for my skin and hair. I’m always super nervous about getting my makeup done because I have very oily skin and it has a tendency to look wet and greasy. But with Shea, my skin was absolutely perfect all night. She was very professional and easy to communicate with as she was very quick to reply! I would recommend Shea to absolutely anyone - she is the best!
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    Mandy Sent on 11/12/2021
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    Awesome job!

    Brandi and Shea did such a great job with my bridesmaid makeup! It was as simple as showing them an inspiration picture and they made me look gorgeous! Highly recommend.
  • Megan
    Megan Sent on 11/12/2021
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    Best hair/make up ever!

    This team was so great and really made my big day less stressful! Everyone loved their hair and makeup; they did such a great job. They are so fun to be around and really great with all skin types and hair styles. 10/10 recommend!
  • C
    Carla Sent on 09/14/2019
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    Absolutely perfect

    We all loved our hair and makeup! The girls were very professional!
  • W
    Whitney Sent on 09/14/2019
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    Wonderful and very quick

    They were very friendly and worked quickly and effectively
  • I
    Isabel Sent on 11/08/2024
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    10/10 amazing

    The girls were understanding and very kind did amazing work! Thank youuuu!!
  • J
    Jamie Sent on 10/19/2024
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    Amazing hair and makeup

    They did a great job and made sure everyone was able to get what they wanted while adding professional touches!
  • K
    Katherine Sent on 10/19/2021
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    Excellent communicator

    Did a beautiful job on hair and makeup for our 6 ladies in my wedding. Communicated what could be accomplished with our inspiration photos and did a wonderful job. Thank you.
  • Marie
    Sarah Sent on 09/22/2021
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    I felt beautiful on my wedding day

    This entire beauty team did an awesome job on everyone’s makeup. Brandi gave extra care to my requests and gave me advice on what would be best for my oily skin. Brandi was even able to adjust to the agreed time on our contract and come earlier than what I had originally requested, which was very much appreciated! They made my entire wedding party look beautiful.
  • J
    Jennifer Sent on 10/19/2024
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    Mother of the Bride

    Team arrived on time and with all of the makeup and styling tools needed. They took care of 15 ladies in the bridal party with ease! Great experience!
  • E
    Emily Sent on 12/27/2023
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      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Skilled & Talented

    Our technician team was great and made me and all of my ladies look extra beautiful and wedding ready! They come highly recommended!
  • L
    Landra Sent on 10/24/2022
    4.6 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      4 out of 5 rating

    Mother of the groom

    I wanted a natural look and she listened to me request and showed me the application along the way.
  • J
    Jackie Sent on 04/06/2022
    4.6 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      4 out of 5 rating

    Great Experience

    Brandi has been my stylist for years so it was a no brainer hiring her and her team for my wedding. I felt so beautiful and my hair and makeup lasted all through the night!
  • E
    E H Sent on 10/22/2022
    4.4 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Bridesmaid

    On time. Friendly. Makeup turned out beautiful!
  • Abby
    Abby Sent on 11/13/2022
    4 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      3 out of 5 rating

    Wedding day went well

    Rough patches during the trials but very happy with day of the wedding services.
  • M
    Melissa Sent on 09/15/2019
    3.4 out of 5 rating
    • Quality of service
      2 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      2 out of 5 rating
    • Flexibility
      5 out of 5 rating

    A little disappointed

    Had my hair and makeup done for a wedding I was in. The ladies were professional though the quality of the makeup products that were used seemed to be lacking. For the $80 I paid for makeup I expected more than maybelline, nyx, and wet and wild. There were a few nice products such as the eyeshadow palette. My airbrushed foundation however did not match my skin tone. There was a noticeable difference between my face and neck. After everything was finished I had to go back and touch up several things, my brows were not filled all the way, my contour was not blended and a few other small details.
    I was happy with my hair. It was the style I wanted and it stayed in place all day.

    My overall experience was ok. In my opinion not worth the money.
  • A
    Amy N. Sent on 07/05/2021
    1.6 out of 5 rating
    • Quality of service
      3 out of 5 rating
    • Average response time
      2 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Didn't show up TWICE

    I did a lot of research before hiring Brandi. I did a trial with her which turned out good due to her talent with airbrush makeup. However, when she was supposed to our makeup for the bridal shower, she cancelled last minute due to “ hurting” her back. Then she got annoyed with any questions we sent her and took several days to respond. On wedding day, she didn’t show up again. Brandi chose not to get vaccinated and got Covid while in Cancun the prior week before our wedding. She did send her sister, however, did not inform her about our agreement to use airbrush cosmetics on all of us. Brandi’s sister was actually much more friendly than her and did her best in a difficult situation. But she had absolutely no information about anything in our contract with Brandi.
    After the wedding, I contacted Brandi about my concerns, and her errors were not recognized. I was blamed for “wasting so much of her time messaging her”. I hired her for airbrush and we didn’t receive that service. If and when Brandi shows up for a job, she does well. But without a vaccine, I would consider other options.

    Refine Beauty's reply:

    I’m sorry you’re unsatisfied! I absolutely have no problem answering questions or responding to clients and am available 7 days a week to do so. After a trial with you, multiple phone calls with you and the bride separately, and hours of texting answering a lot of the same questions mostly about getting discounts and why the pricing is what it is I thought everything was good to go. I went on my honeymoon that I didn’t get in September due to covid in Cancun and once again you badgered me with texts and demanded I go over every detail already discussed with the bride trying to change details for her. I’m sorry I came in contact with covid which didn’t happen in Cancun btw. I’m not going to discuss my health and decisions on weather to vaccinate with you! You said you were very happy with the makeup but wanted a refund because it wasn’t airbrush. The team provided was extremely patient with you making them redo hairstyles and screaming with your family exc. They took way more time than it should have taken and you’ve taken more of my time than any wedding party ever! I knew you were going to ask for a refund the day I met you but I’ve done everything in my power to try to make you happy anyway.
  • A
    Abbie Sent on 04/26/2023
    1 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Horrific Salon Experience

    I recently used this salon for hair and make-up for my wedding party and had a horrific experience. Prior to the wedding, they repeatedly failed to return calls or emails in a timely manner and made excuses on the phone rather than taking responsibility for their poor communication. I couldn't get a response by phone or email for several days before the wedding, and by the time I finally got a schedule for arrival, several people had already made out of town travel arrangements.
    On the day of the wedding the owner of the salon was extremely rude and difficult to work with. I provided a photo of the hair style I was interested in, and instead she did something completely different. When I politely asked for something else she became very rude, defensive, and argumentative about why that would not look as good. I cannot believe the owner of a business would treat a customer that way. It was extremely disappointing that she did not care how I felt or what I wanted for my wedding day.
    Additionally, we paid for more services than we were able to use given that we could not get them to communicate with us the week before the wedding. They were not willing to refund the hundreds of dollars we overpaid.
    Out of all the vendors we worked with, this facility was the most difficult and stressful. Spending time in their salon was the worst part of the entire day, and I don't want any other bride to have to go through what we went through. After the wedding, several of my bridesmaids told me they were also very disappointed with the owner and felt she did not know how to style short hair.
    I'm sad to write a poor review of a small business, because I would normally not share these types of experiences. I just wish someone would have warned me so I would not have had to go through such poor treatment and stress on a day that is supposed to be magical. I want to protect others from having the same bad experience. My advice would be to avoid this salon at all costs.
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