Blue Sky Papers {fine Guest Books & Gifts} Reviews

17 | Roswell, GA
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17 Reviews for Blue Sky Papers {fine Guest Books & Gifts}

Recommended by 93%

17
WeddingWire Couples' Choice Awards 2010 Winner

4.6 out of 5.0
  • Quality of service 4.6
  • Professionalism 4.6
  • Flexibility 4.6
  • Value 4.5
  • Average response time 4.8
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  • User6277593 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The best customer experience that I've had in the last decade.
    I cannot state how amazing the folks at Blue Sky have been.
    Great products, excellent quality and exceptional staff.

    Sent on 01/27/2016
  • D

    Daniel · Married on 02/11/2010

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We ordered personalized guestbooks from Blue Sky Papers. They priced way below comparable guest books from other companies. The quality is way beyond our expectations and they ship extremely fast. Also, the cover and the package were beautiful and they looked great at our wedding.

    Our family members are also consistently pleased with their quality and service. I'm sure we will be ordering more in the future for our speical moments. I definitely recommend them and they are working great for people who have tight budgets.

    Sent on 06/25/2010
  • D

    Donald · Married on 11/11/2009

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A large selection of favors to choose from, my wife and I had no trouble at all finding favors that we wanted. They are very cheap compared to the local shops in our area, but still are the same if not better quality. I loved the favors we got from them and the money I saved with them, thanks so much !

    Sent on 05/20/2010
  • T

    teddy · Married on 09/26/2009

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A lot of different gift ideas to choose from, the favors we ended up getting were small things that worked perfectly. Some of the gifts they have are so cute, they work as excellent favor gifts. We found everything we needed from them, and our guests liked the gifts too.

    Sent on 05/22/2010
  • W

    Wilson · Married on 08/02/2009

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The guest books were exactly what I was looking for! They were unique, custom made (handmade too!!), and very beautiful. Blue Sky Papers was able to get them to me right away and I was very happy with them. I would recommend anyone looking to capture their special day to look into these books.

    Sent on 08/31/2009
  • S

    Sharon · Married on 07/31/2009

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I am so pleased with the quality of products plus the quick and efficient responsiveness I received. I will recommend Blue Sky Papers to all of my friends and family.

    Sent on 09/03/2009
  • F

    Frank · Married on 03/03/2006

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great selection, great pricing, and very fast shipping. Everyone really enjoyed the gifts, they were a big hit! We suggest Blue Sky Papers to anyone looking for classy, high quality gifts.

    Sent on 06/09/2010
  • R

    Darlene · Married on 10/18/2008

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      4.5
    • Professionalism:
      5.0

    The guest book was beautifully done and just what I ordered! I love how it was professionally done. I received a lot of positive comments.

    Sent on 08/29/2009
  • A

    Michael · Married on 07/10/2010

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I ordered a personalized guest book and pen from Blue Sky Papers which was to be delivered to me no later than 3 weeks prior to my event. The USPS had an issue with delivery and the item was subsequently sent back to the original shipper due to thier (USPS') error. I was worried that the item was going to be sent back to a large warehouse and lost for good so I immediately called Blue Sky Papers and spoke with Courtney, whom I believe is the owner. She personally assured me that when she received the item, she would turn it around for me that day to a new shipping address, if I preferred.

    That was the beginning of a long process of trying to track down the item through USPS' system as it was being bounced around the country for days instead of just going straight back to GA (the original shipping destination). Courtney worked with me the entire time to make sure I felt comfortable and even offered to send me a non customized guest book to use during my event in case the original item wouldn't get to me on time so I could just swap out the interior pages after the event and when my personalized item was received.

    The USPS finally found my item and had it shipped back to Blue Sky. Even though Courtney was on vacation when the item was returned to her, she called me immediately and let me know that she had someone back in her office check on the shipment and would re-send it to me via UPS Next Day Air, which she would pay for.

    Getting married is a very expensive venture and I've noticed some vendors are more than happy to take your money and not provide a bit of service however that is NOT the case with Blue Sky, actually, its the complete opposite. I recommend this vendor to anyone looking for unique gifts. I will be sure will be a repeat customer.

    THANKS BLUE SKY PAPERS!!!!!

    Sent on 07/12/2010
  • M

    Melissa · Married on 05/15/2009

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I would say the most outstanding part of my relationship with Blue Sky Papers was the fact that I misread the website and thought I was getting double the sheets that I really was (I know, I'm an idiot). After calling, she sent me extra sheets. She was even willing to send free of charge, but since it was my fault I paid for the sheets (but took the free shipping!). I just really appreciated the level of service.

    The book is beautiful too!

    Sent on 04/23/2010
  • S

    Sandra · Married on 05/30/2007

    4.8
    • Quality of service:
      4.5
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      4.5
    • Professionalism:
      5.0


    We really wanted something different for our guest book. We wanted it to match our theme with colors and style, and we weren't finding anything that fit on the web or in stores, which stores had very little selection... ; (. The selection was good at Blue Sky Papers but the options weren't exactly what we were looking for. So I called and I worked with them to create a custom book to coordinate with our theme... it's perfect. While the color was not a perfect match and the color on the screen looked slightly different in reality, the guest book was still really nice - high quality material and craftsmanship. Today, we love our guest book... we have it on our coffee table and its a conversation piece when we have guests over. Love it!

    Sent on 09/06/2009
  • S

    Steven · Married on 04/01/2010

    4.6
    • Quality of service:
      4.5
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      4.5

    The wedding party loved the gifts.Very quick shipping.They came out perfect, in my opinion.Really classy.

    Sent on 05/31/2010
  • M

    Madie · Married on 03/19/2010

    4.6
    • Quality of service:
      4.5
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      4.5
    • Professionalism:
      5.0

    They have so many cute things that we used for the wedding and reception. Such a great variety and the items arrived quickly too. Everything I ordered from them was cheap and really great quality. It was so easy to find everything I needed and it didn't take any time to get it here.

    Sent on 05/11/2010
  • C

    Chris · Married on 06/27/2009

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      4.5
    • Professionalism:
      5.0

    Great product, was shipped quickly and appeared as shown on their website. My wife liked them best out of all of the different guestbooks that we looked at online.

    Sent on 09/01/2009
  • R

    Ruby · Married on 04/22/2000

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      4.5
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      4.0

    I was completely satisfied with my purchase at Blue Sky Papers, all around: the service was excellent, the response speedy, and the quality impressive. I have recommended Blue Sky Papers to many of my friends who have found the same enjoyable experience. Blue Sky Papers truly knows how to bring that special day back to your memory as if it was yesterday!

    Sent on 09/04/2009
  • E

    Emily & Thomas · Married on 02/20/2010

    4.2
    • Quality of service:
      4.5
    • Responsiveness:
      3.5
    • Value:
      4.5
    • Flexibility:
      4.5
    • Professionalism:
      4.5

    Not great service but very nice stuff.

    Sent on 02/22/2010
  • A

    Ariana · Married on 07/02/2017

    1.4
    • Quality of service:
      1.0
    • Responsiveness:
      3.0
    • Value:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    I ordered a wedding album in silk from Blue Sky Papers. The album arrived with multiple nubs on the silk, and a large (1.5 inches) and distracting imperfection right next to the personalization. I reached out to the company expressing my dissatisfaction. After several back and forths, they agreed to send a replacement album - however, the owner then tried to shame me into thinking that I was in the wrong for expecting a replacement even though they had sent me a flawed product. They then informed me that I had previously ordered a wedding album from their sister company, Claire Magnolia, on Etsy, and that I had returned that, too. I did not know when I ordered an album from Blue Sky Papers that they were the same company as Claire Magnolia - if I had, I would not have ordered from them in the first place. The leather album from Claire Magnolia had arrived with multiple visible scuffs and with glue lines visible all over the front and back of the album, so I returned it. That the owner of this company felt it necessary to send an - unprompted and unnecessary - follow-up email chastising their customer for expecting a product merely free of defect, was really upsetting. I have never attempted to return any other product that I have ordered from Etsy or any other artisan sellers - this company's service isn't worth your time, and their product isn't worth your money.

    Sent on 02/21/2018

    Blue Sky Papers {fine Guest Books & Gifts}'s reply:

    Hi Ariana, I'd like to apologize again for the issue and how my email sent you the wrong message. I would still like to rectify the situation and make you happy. I understand that I upset you when I told you the remake would not be returnable. I was simply trying to make you happy by bending our policies and also by reminding you that the nubs could not be avoided because they are part of the natural silk's beauty. I apologize that you felt offended by my communication.

    Regardless, my offer to rectify the situation still stands. Providing excellent customer service and quality products are our top priorities - and we want the opportunity to fix this. I have tried communicating with you to clear things up and to make good on the situation but we have not heard back from you. Again, I apologize for letting you down.

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