Black Tie Transportation Reviews
Reviews
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4.6 out of 5 rating
4.6
Very good
18 reviews
Recommended by 93% of couples
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.6 out of 5 rating4.6
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Value 4.7 out of 5 rating4.7
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Flexibility 4.6 out of 5 rating4.6
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Santi Sent on 03/14/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cruise Control
Thank you to the whole team at Black Tie for helping safely transport our wedding guests! They were responsive, professional, and flexible! Highly recommend!! -
Quality of service
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Catherine Sent on 10/15/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection!
Our experience with Black Tie was EXCELLENT! We had a 13 person van bringing the Groom & Groomsmen from their home to the ceremony venue…then that van bringing the Bride & Bridal party from their AirBnB to the ceremony venue…then a 46 passenger van making pickups at two hotels…then the 46 passenger van bringing guests from the ceremony venue to the reception venue…then the 13 passenger van bringing the Bride, Groom, and their parties to the reception venue…then multiple return times back to the hotels from the reception and a getaway car for the Bride & Groom at the end of the night and EVERYTHING WAS PERFECT. There was not a single misstep or issue. The drivers were all wonderful humans who were fun and kind and reassuring.
All of the vehicles were in great condition (clean, smelled nice, looked new).
Our getaway car at the end of the night had such a lovely driver and massage seats which felt like the greatest surprise at the end of a very wonderful but long day.
Jeannette was wonderful to work with and she worked so well with our planner Maggie at CMG Events to ensure the timeline covered everything!
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Quality of service
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Rebecca Sent on 05/01/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great transportation vendor
Black Tie were so easy to work with. We hired them to transport the wedding party for a few hours. They brought a small cooler and ice for us, they let us play our own music and even gave us a bottle of champagne as a congratulations gift at the end. I would not hesitate to use them again in the future. -
Quality of service
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Kayla Sent on 09/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Service!
We hired Black Tie to bring our guests back to their hotels after our wedding. The initial booking process was extremely easy and affordable. The driver was fun, professional and accommodating. We highly recommend using Black Tie Transportation! -
Quality of service
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David Sent on 09/05/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They went above and beyond
We could not have asked for better for the transportation for our wedding. We had a full bus load of international guests who were nervous about driving out here, so a bus was essential, and Black Tie made everything easy. Despite picking two venues that weren’t easy to get to, and having different numbers using the bus at each stage, Black Tie ensured everything went perfectly. Not only that, but dealing with them before the wedding was genuinely pleasant, they sent us cards wishing us luck and thanking us for being great customers, really we couldn’t have asked for more. If we ever need transport again, I know where we’ll be going. -
Quality of service
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Amanda Sent on 01/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ride in Style on Your Special Day
Black Tie is so, so wonderful! We booked a ten passenger limo bus for our wedding party and family, then booked a getaway car for the end of our wedding. Jennifer, their wedding specialist, is a gem! She is super responsive, helpful in figuring out your needs, and gets things booked and done so quickly. Our drivers were prompt, personable, and so helpful in helping older family in and out of the vehicle and even helping with transporting gifts from our wedding back to the hotel. They're well priced and wonderful! -
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Ryan Sent on 04/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Judy was the best.
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Quality of service
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Kathryn Sent on 12/07/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service, on time and professional. -
Quality of service
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Jennifer Sent on 11/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Black Tie Transportation did a great job with taking my husband and I to the airport from the Westlake Village Inn for our honeymoon back in June of 2016. The driver was courteous and friendly and he even let us put our “Just Married!” window flag on the passenger’s side back window to fly in the wind on the way to LAX. The limousine was also stocked with water bottles and Coke cans for our enjoyment as we were escorted to our destination. We even listened to music of our choice as we rode along in the limo and the interior lights were fun and fancy which made our experience memorable! I definitely recommend Black Tie Transportation to anyone who wants to feel great on their special occasion! -
Quality of service
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Michelle Sent on 10/19/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Black Tie was very easy to work with, from the reservation process to the few changes that we had to make before our wedding day. We were beyond delighted with the day of services. We had reserved a 22 Passenger Executive Bus and it was perfect!!! Dennis was our driver and he was awesome! His personality was so fitting with our wedding party....fun, lively and caring! Everyone complimented us on our choice for transportation and we were truly happy with the decision to go with Black Tie Transportation for our wedding day! -
Quality of service
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Aley Sent on 10/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I made a last minute decision to hire a town car for my wedding day, and immediately contacted a bunch of transportation/limo companies. Black Tie had the most professionalism and the best prices/value. I was not let down. Our drivers (one before and one after the wedding) were very professional and knew exactly where they were going. Our wedding was at the Brazilian Room in Tilden Park, which is just a maze and our drivers always knew where they were going. They also had ice cold bottled water ready for us! Super helpful on the wedding day when hydration is the last thing on your mind! I'd definitely hire Black Tie again. -
Quality of service
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Stella Sent on 09/16/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We worked with Black Tie Transportation to shuttle our guests from the hotel to the ceremony/reception site and back. I called and was able to reserve the correct size shuttle and got e-mail confirmation. I was also able to confirm the reservation later, and give them more specific details about what I wanted to happen that were executed well.
The best thing I can say about the service is that I didn't even know anything about the transportation the day of the event. The guests all got to the ceremony without a problem, and got back to the hotel as well. I didn't hear anything about problems or issues, and didn't have to worry. -
Quality of service
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Rexanne Sent on 03/15/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Black Tie Transportation was great and very flexible (with reservations and accomdating on price, working with our budget, etc). We were able to reserve large (and high quality) mini-buses for our wedding and then updating the order as we got closer to the day. In addition, my now husband used them for his bachelor party. The bus for their trip to/from Dublin to San Francisco (and around town) was great - it had a huge HD flat screen TV, bar, and seating for I believe 18 guests. My husband and I will always think fondly of Black Tie and recommend them to others. -
Quality of service
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Kelly Sent on 10/05/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Black Tie was such a great choice!
They may be a little more pricey than some of the other options around, but it is well worth it!
The drivers were so kind, aware and responsible. I was impressed that the driver walked around the venue before leaving to make sure he had everyone. I'm so glad he did because I was upstairs grabbing my bag!
We might hire them again for my mom's 70th! -
Quality of service
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User4782155 Sent on 04/07/20134.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were awesome! We had a 14 person limo for the whole day and the driver was a great guy who made sure we were picked up when we were taking photos and drove the bridal party before and after the reception. Would definitely hired them again! -
Quality of service
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Melissa Sent on 11/09/20134.1 out of 5 rating4.1-
Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 3 out of 5 rating3.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
They were late picking me up from our hotel to venue and also after our ceremony they sent a bus instead of the limo we requested, they did refund part of our money and they were very reasonable -
Quality of service
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Veronica Sent on 05/18/20113.6 out of 5 rating3.6
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3.5 out of 5 rating3.5
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Value 3 out of 5 rating3.0
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Flexibility 3.5 out of 5 rating3.5
We used Blact Tie Limo for our Bachlorette/Bachelor Wine Tasting Bus Party in Livermore. The van was exactly as we envisioned it, clean, attractive etc. The driver was not that fun, kinda quiet but professional. The sound system in the bus was not that good with no speakers in the back. -
Quality of service
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Chelsea Sent on 09/15/20221 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
They can't read?
I asked for their price schedule for my wedding next year. The woman who responded to my email, Jeannette Hull, sent a reply email saying she didn't have availability for this year. I asked her to re-read my message and revise her reply. She replied with the same message. How unprofessional! I will not be using their services. They obviously need to hire more workers who are literate. To future brides, I recommend not using this company. -
Quality of service
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