Sullivan's Black Forest Reviews

Sullivan's Black Forest

Frankenmuth, MI

4.7 out of 5 rating, 18 reviews

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4.7 out of 5 rating

4.7

Very good

18 reviews

Recommended by 94% of couples

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Quality of service
4.8 out of 5 rating
Average response time
4.8 out of 5 rating
Professionalism
4.8 out of 5 rating
Value
4.6 out of 5 rating
Flexibility
4.6 out of 5 rating

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Megan Sent on 10/08/2019

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Venue and Food, Great Vendor!

My wedding reception was held at Black Forest and they also catered dinner. Planning with them was easy, even when realizing the head table chair count was off the day before the wedding, getting it fixed was easy and stress free. Dinner was delicious and my guests had a wonderful evening!
Shannon Sent on 07/17/2019

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Awesome job!!!

Did a great job on our wedding
Samantha Sent on 07/17/2019

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A+ all around

Great food, great staff
I felt it was all taken care for me so less stress.
They even let us do our own decorating though bummed about the no glitter rule but understandable.
loved every minute

Erica Sent on 06/19/2019

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Amazing food/service

My sister used Black Forest for her wedding about 4 years ago and I knew then that we would be using them for ours. I don't regret that choice one bit. The food was still amazing, they had a large selection of menu options making it so we could have a variety and have something for everyone. The staff members that worked our event were professional and attentive and especially helpful to my husband and I by carrying our plate through the buffet line and dishing up our food. The food was also extremely affordable for everything we got.
Rachel Sent on 06/07/2019

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Kind, helpful, knowledgeable staff. Large venue with intimate feel!

Danielle and Jennifer were so helpful in helping us navigate through the schedule of events. Both the ceremony and reception were in the same room, which i was worried about, but, they helped make things feel magical and special. I LOVE that the ceremony and reception were upstairs in the Kauffman room. We got so many compliments on the venue, the food, and the coordination of events. It felt cozy, but still large enough to fit 200+ guests. All of our wedding pictures, we took onsite. They turned out beautiful and it was so convient.
All members of staff were helpful and kind. The waitstaff, bartenders, cooks. Everyone was wonderful and they also worked really well with our DJ, and photographer. It was the perfect day!

Photography done by Overthebrookphotography.com.
Decor done by my mother in law :)
Megan Sent on 07/17/2017

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We had our ceremony in the glass-enclosed patio and our reception upstairs in the beautiful Kaufmann room. Danielle and Sue were both very quick to respond to our many emails and phone calls throughout the planning process, and were incredibly accommodating to our many (and sometimes changing) needs. Things went very smoothly on our big day, largely due to their expertise, and our guests still rave about the food. Sullivan's was the perfect choice for our wedding! Thanks!
Samantha Sent on 12/02/2015

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Danielle has helped my fiancée and I every step of the way. Being an out of state bride I was even more nervous about planning a wedding. But She has gone above and beyond to met us last minute, help with questions, and quickly reply to emails. She had been very helpful with different options and has provided us with so much information to help us on our wedding planning journey. Also the food was amazing! They had a catering event we went to and everyone was so helpful and I was so please with their menu. That hardest thing will be what to pick because everything as delicious!
User2443542 Sent on 11/25/2015

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We had great service from Sullivan's. The food was delicious, we had silverware, china, and salt and pepper shakers for our wedding guests. They also provided our table linens. We got to attend one of their sampling shows and try lots of different dishes before we made our choices for our event. We were very happy to find a reasonably priced caterer with awesome food.
Tonya Sent on 09/15/2015

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So happy we chose Sullivan's! Great food and great service. I recommend them to anyone!
Crystal Sent on 07/06/2014

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Excellent service, excellent staff, excellent food, everything about this place is amazing! We have only heard good comments from our wedding guests about Sullivan's. If you are planning a wedding I would highly recommend you check this place out.
Rachel Sent on 05/21/2014

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The Black Forest was very classy, and the food was fabulous!! I would recommend this reception hall to anyone!!!
Jamie Sent on 01/09/2014

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Working with the Black Forest was so easy! They were very responsive while communicating with me, which was great since I live out of town. We had our wedding upstairs and it looked amazing. The staff was very professional and the food was great. We even got to swing by and pick up leftovers the next day after the wedding. I would highly recommend the Black Forest for any event.
Claire Sent on 06/22/2019

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Wedding Reception Venue

Sullivan's did a wonderful job with making our wedding reception go smoothly and made it stress free!
Beth Sent on 09/20/2016

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I love this venue for our reception. The room is beautiful, and they are very friendly. I would strongly recommend booking this site early. I booked in July 2016, (My wedding date is Aug 26th, 2017), and they were already booking into my month. After visiting the site they gave me 10 days to decide and in that 10 days someone else called for my date.
User1614416 Sent on 05/11/2014

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The food was amazing! Everyone keep commenting how wonderful everything was, especially the carved ham.
Leah Sent on 08/10/2015

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Sullivan's has always been extremely helpful with planning my wedding and respond quickly to phone calls and emails. The packages are pretty set in stone but they offer three different service options which I was able to find one that fit my needs.
User1261372 Sent on 07/28/2013

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The whole staff was wonderful and the food choices were perfect for a summer wedding!
Connie Sent on 06/04/2019

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Un organized

Unfortunately communication was poor with some memebers of the staff alot going on un organized. Issues day of the event. Were able to correct somethings at the moment but overall not the most professional out come. Would not recommend or even attend another event at this location

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