Bittersweet Pastry Shop Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
117 reviews
96% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
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Annabel H. Sent on 10/11/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Reliable service and delicious cake
We loved our wedding cake so much that the week after the wedding we ordered the exact same cake again. Delivery was smooth and everything was just like the pictures online. The team was also very responsive during the reservation/design process. Highly recommend!We loved our wedding cake so much that the week after the wedding we ordered the exact same cake again. Delivery was smooth and everything was just like the pictures online. The team was also very responsive during the reservation/design process. Highly recommend! -
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Rachel T. Sent on 10/09/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Amazing local bakery!
We had an amazing experience with our wedding cake bakery! They were super quick to respond and made the whole process so easy. Their "try at home" tasting was such a blast to do with my now husband—we loved getting to sample all the different cakes and fillings in the comfort of our own home. Every flavor was delicious, and it was tough to choose, but we ultimately went with a petite two-tier carrot cake, and it was perfect! The cake was not only beautiful but also incredibly tasty—everyone raved about it. We couldn’t have been happier with our choice! Highly recommend this bakery for any special occasion!We had an amazing experience with our wedding cake bakery! They were super quick to respond and made the whole process so easy. Their "try at home" tasting was such a blast to do with my now husband—we loved getting to sample all the different cakes and fillings in the comfort of our own home. Every flavor was delicious, and it was tough to choose, but we ultimately went with a petite two-tier carrot cake, and it was perfect! The cake was not only beautiful but also incredibly tasty—everyone raved about it. We couldn’t have been happier with our choice! Highly recommend this bakery for any special occasion! -
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Dan A. Sent on 08/19/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Amazing Experience!
We absolutely loved working with Bittersweet Pastry for our wedding! Our cake was delicious and looked stunning. During the planning process, they were reliable, thoughtful and incredibly friendly. We also had a ton of fun doing their take home tasting. They give you so many options and it was such a fun experience to do together. As a now married couple, we make it a point to visit their storefront and if we ever need a cake again, we’re working with Bittersweet!We absolutely loved working with Bittersweet Pastry for our wedding! Our cake was delicious and looked stunning. During the planning process, they were reliable, thoughtful and incredibly friendly. We also had a ton of fun doing their take home tasting. They give you so many options and it was such a fun experience to do together. As a now married couple, we make it a point to visit their storefront and if we ever need a cake again, we’re working with Bittersweet! -
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Amanda Sent on 07/27/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Delicious Wedding Cake
Bittersweet created a gorgeous buttercream cake for our wedding and everyone loved it.Bittersweet created a gorgeous buttercream cake for our wedding and everyone loved it. -
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Colton B. Sent on 09/23/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful and Delicious
Bittersweet made a great cake at a great price for our wedding! We had an 8" and 6" tiered cake as well as a few side cakes. We chose 2 types of cakes: vanilla cake with lemon sabayon, raspberry preserves, and vanilla buttercream and marble cake with milk chocolate mousse and vanilla buttercream. Bittersweet was very easy to work with and decorated the cake exactly how we wanted. Highly recommend!Bittersweet made a great cake at a great price for our wedding! We had an 8" and 6" tiered cake as well as a few side cakes. We chose 2 types of cakes: vanilla cake with lemon sabayon, raspberry preserves, and vanilla buttercream and marble cake with milk chocolate mousse and vanilla buttercream. Bittersweet was very easy to work with and decorated the cake exactly how we wanted. Highly recommend! -
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Madison W. Sent on 02/27/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Incredible Cake!
We worked with Kerrie to design our wedding cake and it turned out amazing! They executed our design perfectly, it turned out so gorgeous! We opted for two different flavor combos - banana cake with milk chocolate mousse and chocolate ganache, and then the pinkberry cake with lemon sabayon and strawberry preserves. They were both INCREDIBLE! I can’t wait to order mini cakes for our first anniversary (and maybe every anniversary).We worked with Kerrie to design our wedding cake and it turned out amazing! They executed our design perfectly, it turned out so gorgeous! We opted for two different flavor combos - banana cake with milk chocolate mousse and chocolate ganache, and then the pinkberry cake with lemon sabayon and strawberry preserves. They were both INCREDIBLE! I can’t wait to order mini cakes for our first anniversary (and maybe every anniversary). -
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Elizabeth Sent on 09/17/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Beautiful and delicious wedding cake
Our wedding cake from Bittersweet was exactly what we had envisioned and more. The cake looked incredible and tasted even better. Multiple guests came up to us to tell us how much they enjoyed the cake! Thanks, Bittersweet for a delicious and beautiful wedding cake of our dreams!Our wedding cake from Bittersweet was exactly what we had envisioned and more. The cake looked incredible and tasted even better. Multiple guests came up to us to tell us how much they enjoyed the cake! Thanks, Bittersweet for a delicious and beautiful wedding cake of our dreams! -
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Madeleine T. Sent on 11/04/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Fantastic wedding cake!
We have all been to weddings with dry cakes - this is not one of them! Bittersweet Weddings made an absolutely delicious wedding cake for us (three tiers with chocolate mousse and white cake with ivy piping). Truly, very tasty. So much so that my husband and I got forks and dug into the cake after cutting it - it was THAT good. Cannot recommend them enough for your Chicago wedding!We have all been to weddings with dry cakes - this is not one of them! Bittersweet Weddings made an absolutely delicious wedding cake for us (three tiers with chocolate mousse and white cake with ivy piping). Truly, very tasty. So much so that my husband and I got forks and dug into the cake after cutting it - it was THAT good. Cannot recommend them enough for your Chicago wedding! -
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Jessica W. Sent on 10/20/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Wedding cake
Bittersweet was amazing to work with for our wedding. From the cake tasting, to the planning, to the delivery, everything was amazing. They have a variety of flavors and designs to choose from. The cake not only look beautiful, but it was so delicious I still dream about it! We will be ordering more cakes in the future, and would highly recommend it to any couple!Bittersweet was amazing to work with for our wedding. From the cake tasting, to the planning, to the delivery, everything was amazing. They have a variety of flavors and designs to choose from. The cake not only look beautiful, but it was so delicious I still dream about it! We will be ordering more cakes in the future, and would highly recommend it to any couple! -
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Eugenio P. Sent on 07/27/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Delicious and Beautiful Cake!
My wife and I researched what were the best bakeries in Chicago when looking for someone to bake our wedding cake, and Bittersweet consistently showed up on multiple lists and websites, thus, we added them to our list for cake tastings. We did the tastings at a few different bakeries, but Bittersweet topped them all. All the different cakes and fillings we tried tasted amazing! The cakes were fluffy and full-flavored, and the fillings and icings tasted fresh and homemade as opposed to synthetic and mass-produced. Along with this, we were also able to provide an example of the design that we wanted around the cake and asked to be decorated with natural flowers, both requests which they knocked out of the park! I absolutely recommend Bittersweet, as not only did my wife and I love the cake but so did our guests!My wife and I researched what were the best bakeries in Chicago when looking for someone to bake our wedding cake, and Bittersweet consistently showed up on multiple lists and websites, thus, we added them to our list for cake tastings. We did the tastings at a few different bakeries, but Bittersweet topped them all. All the different cakes and fillings we tried tasted amazing! The cakes were fluffy and full-flavored, and the fillings and icings tasted fresh and homemade as opposed to synthetic and mass-produced. Along with this, we were also able to provide an example of the design that we wanted around the cake and asked to be decorated with natural flowers, both requests which they knocked out of the park! I absolutely recommend Bittersweet, as not only did my wife and I love the cake but so did our guests! -
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Molly M. Sent on 12/15/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Delicious Cake!
We had a great experience with BitterSweet. The cake was so delicious and beautiful, all of our guests loved it! We had to move our wedding from April to the fall and had to cut our guest list twice. With every change Bittersweet was really accommodating, understanding and really helpful. I am so glad we went with them and would highly recommend trying them, they have so many great flavor combinations to chose fromWe had a great experience with BitterSweet. The cake was so delicious and beautiful, all of our guests loved it! We had to move our wedding from April to the fall and had to cut our guest list twice. With every change Bittersweet was really accommodating, understanding and really helpful. I am so glad we went with them and would highly recommend trying them, they have so many great flavor combinations to chose from -
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Zoe G. Sent on 09/20/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Delicious!!
We were connected with Bittersweet through our planner and are SO happy that we were!!! We had a mini-wedding this year and had a small carrot cake that all of our guests loved. The cake was moist and the perfect flavor and the icing was delicious. Highly recommend!!We were connected with Bittersweet through our planner and are SO happy that we were!!! We had a mini-wedding this year and had a small carrot cake that all of our guests loved. The cake was moist and the perfect flavor and the icing was delicious. Highly recommend!! -
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Kelly K. Sent on 10/26/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Love is sweet
Bittersweet did our cake as well as sweets for our vow renewal this July. I was thoroughly impressed with the tasting process (our friends subbed in for us) and experience with booking.
Our cake turned out just like our inspiration photo!
Not only was it gorgeous, but the cake itself and all the sweets were delicious - we still have guests raving about how they far exceeded expectations for wedding cake!! :)
I highly recommend Bittersweet Pastry Shop for all of your event needs!Bittersweet did our cake as well as sweets for our vow renewal this July. I was thoroughly impressed with the tasting process (our friends subbed in for us) and experience with booking.
Our cake turned out just like our inspiration photo!
Not only was it gorgeous, but the cake itself and all the sweets were delicious - we still have guests raving about how they far exceeded expectations for wedding cake!! :)
I highly recommend Bittersweet Pastry Shop for all of your event needs!-
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Leslie C. Sent on 10/23/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Beautiful and Delicious cake
We were set up with Bittersweet through our venue, but it is in our neighborhood and we wanted to work with them anyway. Nancy was so kind, accommodated our requests, and used our special cake topper. The tasting was delicious and we were able to get a funfetti cake, which is not usually listed as an option. The cake was delicious and turned out beautifully. We are so excited for our 1 year anniversary so we can get another cake to enjoy!We were set up with Bittersweet through our venue, but it is in our neighborhood and we wanted to work with them anyway. Nancy was so kind, accommodated our requests, and used our special cake topper. The tasting was delicious and we were able to get a funfetti cake, which is not usually listed as an option. The cake was delicious and turned out beautifully. We are so excited for our 1 year anniversary so we can get another cake to enjoy! -
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Melissa D. Sent on 10/04/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Beautiful work!
Amazing! My cake should be in magazines! Was the talk of the wedding and also tasted amazing! Thanks!Amazing! My cake should be in magazines! Was the talk of the wedding and also tasted amazing! Thanks! -
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Nicole Sent on 10/13/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious, beautiful wedding cake!
Our wedding cake by Bittersweet was included in our reception package at The Metropolitan Club. We worked with Nancy, who was so flexible! We had a great tasting for 4 people and got to try a wide array of flavors/fillings. She helped me design my wedding cake, and I can't believe how beautiful it was on our wedding day! Not to mention DELICIOUS!! The cake was so moist, the flavors were incredible. I had several guests compliment us on how yummy the cake was. We also get a new small cake for our 1 year anniversary, I can't wait for that treat! I highly recommend picking Bittersweet for your wedding cake!Our wedding cake by Bittersweet was included in our reception package at The Metropolitan Club. We worked with Nancy, who was so flexible! We had a great tasting for 4 people and got to try a wide array of flavors/fillings. She helped me design my wedding cake, and I can't believe how beautiful it was on our wedding day! Not to mention DELICIOUS!! The cake was so moist, the flavors were incredible. I had several guests compliment us on how yummy the cake was. We also get a new small cake for our 1 year anniversary, I can't wait for that treat! I highly recommend picking Bittersweet for your wedding cake! -
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Jillian Sent on 11/28/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious cake and so easy to work with!
We worked with Bittersweet for our wedding cake in October 2019 and it was great! We met with Nancy to do our tasting and everything was delicious- we had a hard time picking just a few flavors! Our cake turned out delicious and we got so many compliments. Plus, Nancy and her team was so easy to work with- we never had to work about a thing!We worked with Bittersweet for our wedding cake in October 2019 and it was great! We met with Nancy to do our tasting and everything was delicious- we had a hard time picking just a few flavors! Our cake turned out delicious and we got so many compliments. Plus, Nancy and her team was so easy to work with- we never had to work about a thing! -
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Casey Sent on 12/31/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Easiest decision of wedding planning!
Our caterer had recommended Bittersweet to us and after we did our tasting, it was an easy decision to use them! They have a wide variety of cake and filling flavors that you can mix-and-match however you like (talk about a fun tasting!). Nancy was super nice, helped us determine the appropriate size cake for our wedding size and was flexible when we changed our minds on cake filling. Even our venue coordinator raved about Bittersweet! We highly recommend!Our caterer had recommended Bittersweet to us and after we did our tasting, it was an easy decision to use them! They have a wide variety of cake and filling flavors that you can mix-and-match however you like (talk about a fun tasting!). Nancy was super nice, helped us determine the appropriate size cake for our wedding size and was flexible when we changed our minds on cake filling. Even our venue coordinator raved about Bittersweet! We highly recommend! -
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Jessica M. Sent on 12/06/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Amazing from start to finish!
Bittersweet is soooo good! I think my favorite part was the tasting, haha. They give you so many cake flavor combinations to choose from and also have you try their small desserts, if you'd prefer that over cake...or both! I requested a simple design for the cake and it looked perfect. Everyone said it was delicious and I completely agree.Bittersweet is soooo good! I think my favorite part was the tasting, haha. They give you so many cake flavor combinations to choose from and also have you try their small desserts, if you'd prefer that over cake...or both! I requested a simple design for the cake and it looked perfect. Everyone said it was delicious and I completely agree. -
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Alyssa K. Sent on 09/27/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Beautiful & Delicious
Bittersweet has always been our favorite cafe & bakery in the city, and our experience with our wedding cake was nothing short of amazing! The cake was beautifully decorated and tasted delicious. From the beginning of the process, the Bittersweet team was responsive and very helpful. We would highly recommend them to any couple planning their big day.Bittersweet has always been our favorite cafe & bakery in the city, and our experience with our wedding cake was nothing short of amazing! The cake was beautifully decorated and tasted delicious. From the beginning of the process, the Bittersweet team was responsive and very helpful. We would highly recommend them to any couple planning their big day. -
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Corinne C. Sent on 12/23/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Delicious delicious
Bittersweet made our cake and other various sweets for our wedding just over a week ago. All I can tell you is that I don’t even like cake and I was scrambling for seconds...it was that good! Nancy is super personable and easy to work with. She accommodated all my requests. We would recommend Bittersweet whole-heartedly and without reservation! Thank you Bittersweet!Bittersweet made our cake and other various sweets for our wedding just over a week ago. All I can tell you is that I don’t even like cake and I was scrambling for seconds...it was that good! Nancy is super personable and easy to work with. She accommodated all my requests. We would recommend Bittersweet whole-heartedly and without reservation! Thank you Bittersweet! -
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Jenn Sent on 06/13/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Guests could not stop talking about how delicious the cake was!
I am so glad that the bakery that the Odyssey Lake Michigan cruises (our wedding venue) has a contract with is Bittersweet Bakery. Nancy was so easy to work with, and so accommodating of all our requests and the multiple times that we changed our minds about the cake design throughout the decision-making process. My husband, two sisters, and I had so much fun at the cake tasting trying out different fillings and cake flavors, and our final flavor combination picks were DELICIOUS (which Nancy helped to guide us through). Things were such a whirlwind on wedding day that my husband and I only got one small bite of cake (the one we fed each other when we cut the cake). We had been so looking forward to eating cake again on our wedding day, but we were too busy talking to guests the rest of the evening to realize that slices of cake had been put down at our table! However, we got so, so many compliments from our guests saying how good the cake was, and my husband and I are so excited to have cake again during our anniversary!I am so glad that the bakery that the Odyssey Lake Michigan cruises (our wedding venue) has a contract with is Bittersweet Bakery. Nancy was so easy to work with, and so accommodating of all our requests and the multiple times that we changed our minds about the cake design throughout the decision-making process. My husband, two sisters, and I had so much fun at the cake tasting trying out different fillings and cake flavors, and our final flavor combination picks were DELICIOUS (which Nancy helped to guide us through). Things were such a whirlwind on wedding day that my husband and I only got one small bite of cake (the one we fed each other when we cut the cake). We had been so looking forward to eating cake again on our wedding day, but we were too busy talking to guests the rest of the evening to realize that slices of cake had been put down at our table! However, we got so, so many compliments from our guests saying how good the cake was, and my husband and I are so excited to have cake again during our anniversary! -
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Will K. Sent on 06/30/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Amazing and Tasteful Wedding Cake
I can not say enough about our wedding cake. It was a simple white buttercream wedding cake, but my goodness it was beautiful and absolutely tasty. We loved every minute of working with the Bittersweet Pastry Shop team, and would recommend them to anyone looking for a timeless and wonderful wedding cake.I can not say enough about our wedding cake. It was a simple white buttercream wedding cake, but my goodness it was beautiful and absolutely tasty. We loved every minute of working with the Bittersweet Pastry Shop team, and would recommend them to anyone looking for a timeless and wonderful wedding cake. -
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Neil S. Sent on 06/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Great Cinnamon Roll Cake
We had two cakes for our wedding - one traditional cake and one cinnamon roll cake for our Sunday brunch wedding. We couldn't find many bakeries in Chicago that was willing to create a cinnamon roll cake but Bittersweet was ecstatic to make one. And it tasted AMAZING! So glad we went with Bittersweet for our wedding cake vendor.We had two cakes for our wedding - one traditional cake and one cinnamon roll cake for our Sunday brunch wedding. We couldn't find many bakeries in Chicago that was willing to create a cinnamon roll cake but Bittersweet was ecstatic to make one. And it tasted AMAZING! So glad we went with Bittersweet for our wedding cake vendor. -
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Kay B. Sent on 03/24/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Best wedding cake ever
We went to bittersweet with a special request for a funfetti wedding cake, and they went above and beyond to make sure our cake was exactly what we wanted! I would recommend them to anyone! The cake was delicious, and I scarfed down two pieces for breakfast the day after the wedding :)We went to bittersweet with a special request for a funfetti wedding cake, and they went above and beyond to make sure our cake was exactly what we wanted! I would recommend them to anyone! The cake was delicious, and I scarfed down two pieces for breakfast the day after the wedding :) -
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