Beloved Beauty Company, LLC. Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 5 out of 5 rating5.0
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Featured
Kimberly Sent on 03/31/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn't be happier with Service Provided
I was in a unique experience. Due to a family medical issue, I had to cancel my wedding 1 month prior to scheduling. In the contract it was clear that any cancelation at this late date would result in loss of downpayment. Kelsey, was kind enough to work with me on my reschedule which was 8 months later. They already had 2 weddings booked for the new date I had chosen but were willing and able to work around this and provide excellent services.
Mitzy did an excellent job with hair. I did not have the hair I originally intended due to making the personal choice to basically shave it in support of a family member. When she started my hair I had no clue what to do with it. Originally, I told her I wanted bangs and that was a terrible fail and I hated it. She was under a time crunch with another wedding for the day but never lost her cool and made it look amazing. Originally, I had hair to the center of my back and with 8 months of grow out she was able to still make it look great! I appreciate her greatly! She did an amazing job with the others as well.
Bella came in next to do make up. She has an amazing personality and did a terrific job for a bride who has never had a professional do her makeup and was clueless about what she wanted.
This was a destination wedding so getting the trial runs was not an option, but both these girls did a wonderful job and I cannot be more thankful for them! -
Quality of service
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Danielle Sent on 06/09/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Makeup
I had such a great experience not only on my trial day of makeup but on the day of as well. The makeup turned out beautiful and lasted all day. It was quality work with fun but professional people! Great experience all around! -
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Natalie Sent on 10/21/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Recommend 10/10!
I am so thankful I chose Beloved Beauty Company for my wedding day! The kindness and professionalism shown was noteworthy, and the talent is incredible. We had lots of fun in the bridal suite with them! -
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Trisha Sent on 10/10/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Makeup
Booked this company to do my bridal makeup. They were very professional, easy to work with, on time and done amazing makeup on all of my bridal party! Would 100% use them again! -
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Victoria Sent on 02/18/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautifully Done!
The team did such a good job with the hair and makeup for myself and my wedding party!! They were prompt with replies and made me feel so confident on my special day. The hair and makeup lasted all day… through dinner and dancing too! -
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Laura Sent on 01/30/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Her services were amazing and I couldn’t be more than happy with her work!
Kelsey was truly amazing and she nailed everything I asked for ! She did my makeup and hair for my wedding day and boy she did not fail my expectations, she worked so hard to make everything the way I always wanted it to be for my dream wedding look and she worked so hard on making our wedding day as stressful free and as enjoyable as much as she could! She is amazing in the inside and out and she is so talented and amazing at her job! I could not say that enough! I highly recommend her! You won’t be disappointed -
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Marisa Sent on 11/05/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional, kind, and well priced!
Kelsey was my hairstylist for my wedding. She really worked well with me through the process
from our two hair trials and day of styling. We found what worked for my longer/thicker hair. She was able to make it work, making it beautiful. She has great customer service skills, and her pricing is extremely fair. I can't wait for her beauty shop to open in Springfield! Thank you again Kelsey! -
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Kristie Sent on 11/04/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding hair and makeup
She had me and my 3 bridesmaids ready in perfect time and made my wedding day makeup and hair come to life. They were sweet and very helpful! -
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Jade Sent on 10/24/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Perfect
What can I say 🤷♀️ they did a AMAZING JOB on me my mom and my 3 bridesmaids 💜💜 because of them I felt beautiful and it lasted all day without any problems 💜 even went on a 50mph boat right and my tiara didn’t move!! Now that impressing! BOOK THEM 💜 -
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Lacey Sent on 12/06/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey was spectacular!
Kelsey was spectacular! The sweetest human and 10/10 recommend the airbrush makeup - it lasted all day in June with not so much as a smudge! I also had a spot on my neck that my spray tan was being weird, and she was able to fix that also. You won’t regret working with KKD!-
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+2 photos
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Shannon Sent on 12/03/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
KKD exceeded my expectations
Having a destination wedding can be stressful especially when you know none of your vendors. I reached out to KKD after several recommendations and was pleased to hear they had an opening. Not only did I not have to try and squeeze in time to drive to them, but they came directly to me with absolutely everything she might possibly need. Kelsey did my hair and makeup right in my villa and I was beyond thrilled with the outcome. My hair and makeup lasted all day and I feel like she listened to me and delivered exactly what I wanted. I highly recommend KKD for any of your hair and makeup needs. -
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Rileykate Sent on 02/12/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding makeup was BEAUTIFUL! Not too much but not too little. I got so many compliments on it. Kelsey did EXACTLY what I pictured.
Kelsey did an AMAZING job! She did EXACTLY what I pictured. She is such a real and easygoing person as well. I am very “picky” about my makeup but Kelsey made me feel very confident the day of my wedding. So many compliments on my makeup as well. LOVED IT! Would 100% recommend!! -
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Kristyn Sent on 11/23/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 recommend!!!
Kelsey was absolutely wonderful! She did such a wonderful job on mine and all my bridesmaids’ hair. She made me feel absolutely beautiful before walking down the aisle :) would recommend her to anyone!! -
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Jamie Sent on 09/12/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience!
I loved my experience with Kelsey! She is very professional and great at what she does! She will make you look and feel gorgeous! I was a “pandemic bride”, having to reschedule my original wedding date and Kelsey eased my stress by being so flexible and willing to work with me. You won’t be disappointed with her or her team! -
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Ashley Sent on 06/26/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easy to work with!
Loved how easy going they were! They made sure we loved our makeup. Definitely made myself and 4 bridesmaids feel beautiful 😍 -
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Jennie Sent on 06/22/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a perfect experience!
I got to have my incredible cheer coach from 7th grade do my hair and make up for the happiest day of my life! Kelsey inspired me in 7th grade and she inspired me again on my wedding day! I laughed all morning and had the best time, it wasn't just great artistry, but a great experience and I wouldn't have chosen anyone else. My hair and makeup was perfect and exactly how I have always imagined it would be. Thank you soo much to KKD Beauty Cafe! -
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Kristen Sent on 03/30/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Saved the Day - we looked Stunning!
Kelsey and her team were wonderful! Very kind, talented, professional, and timely! My bridesmaids and I looked stunning! With all the pouring down rain that day, can’t thank them enough for using products/techniques that last, and for helping us leverage a gap in the storms so we could get some great photos! Keep up the good work girls!!-
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+3 photos
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Kate Sent on 01/02/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience!
My mom and I had an amazing experience with KKD Beauty Cafe. She arrived on time, even a bit early, and was well prepared. She brought me (the bride) coffee and made my mom (who never gets her makeup done professionally), feel so comfortable. It was a great time! -
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Shelby Sent on 10/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding services
KKD was a pleasure to work with. Having her do makeup at my wedding was one of the first (and best!) decisions I made while wedding planning. Makeup was one thing I knew I didn’t want to worry about on the day of the wedding, and it came out wonderfully. Kelsey is a true professional, and has a passion for her work. If you’re thinking about hiring her, do it! My airbrush was flawless and remained that way the entire night. Kelsey and her team did 4 of my bridesmaids hair and each of them had something to fit them perfectly. You can really see the time and hard work she puts into all of her clients. I can not thank her enough for making me feel so beautiful on my big day. -
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Amanda Sent on 10/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So much fun and I could not have been happier with my hair and makeup!!
Kelsey is such a blast. She went above and beyond for me. I could not have been happier with how great we all looked. She made my vision for my big day a reality!! -
Quality of service
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Chyanne Sent on 08/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey rocks!
Kelsey was awesome, I got so many compliments on mine and my daughters hair and makeup! She uses great products and has some amazing lashes too. I would recommend her to anyone! Thank you again Kelsey for putting the finishing touches on the perfect day for us ❤️ -
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Alexis Sent on 07/23/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect wedding makeup!
Kelsey did an amazing job. I could not have imagined anyone else doing my makeup as well as she did mine. It was everything I could of asked for and then some. I can truly say it lasted all day and night and looked good even when I got caked! -
Quality of service
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Hannah Sent on 06/28/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thankful For Kelsey’s Great Work !!
Kelsey did an incredible job with my hair for my wedding. She did not only mine, but my whole bridal party. We all ended up feeling ill on the wedding day, so the timeline was completely changed. She rolled with the whole thing and came through for us. We all looked wonderful! Thank you! -
Quality of service
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Victoria Sent on 06/28/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Work!!!
I had the best experience with Kelsey and Tessi! They both arrived on time and we stayed ahead of schedule, which made me relax a little since I was worried about time. They were very professional but still so fun and Kelsey knew just what to say to calm me down with my pre-wedding jitters, even leading up to the day. She was able to take all my hair ideas and combine them into something beautiful! Tessi made all my girls absolutely gorgeous and our makeup lasted the entire day! I had no idea what to even request for my makeup but Kelsey made me feel like such a queen! But not too much that I wasn't "me." Their work is flawless and I would recommend their team to anyone who wants to feel gorgeous on their wedding day -
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Brandi Sent on 06/27/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
KKD Beauty Cafe
Kelsey and Tessi did an amazing job on me and all my girls. Kelsey knew exactly what to say to me to keep me calm because I was so stressed day of. She did my hair and makeup perfectly and it was exactly how I wanted it. I would recommend to any bride for wedding hair/ makeup or for any special even really -
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Courtney Sent on 06/22/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey was incredible!
Kelsey was so amazing to work with. She showed up to the venue ready to do some magic and she finished myself, the bridal party and my mom ahead of schedule. We all felt and looked incredible! We had so much fun being pampered and laughing together. I would recommend kelsey to any bride!-
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+4 photos
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Quality of service
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Autumn Sent on 06/12/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible!
One of the most amazing women hands down. She’s extremely patient, pays attention to detail, professional, and makes sure you have the special day you’ve always dreamed of!!! I will continue to book for future endeavors and feel confident in doing so!!!❤️ -
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Cameo Sent on 06/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
KKD is highly recommended by this consumer!!
Kelsey has been working magic on my hair and makeup for years. I’ve had her do formal hair, bridal hair and makeup, and cosplay. She always does an amazing job. She’s fantastic about taking my ideas and bringing them to life. -
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Megan Sent on 06/03/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Work!
Kelsey did my engagement airbrush makeup session, and made me look A-mazing!! It was subtle but edgy enough to make me feel so beautiful in my engagement photos. Tessi did my wedding day airbrush makeup and she made me look like a QUEEN!! I gave her my inspiration photos and she worked her magic. Not only did her work look absolutely flawless, she made me feel like a bride right out of a magazine. I couldn't say enough good things about KKD Beauty! If you use them, you won't be disappointed.-
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+4 photos
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Quality of service
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Taylor Sent on 05/27/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing and flexible!
Kelsey was very flexible with us and traveled to our wedding location in Arkansas. She did such an amazing job on hair and make up for me and my bridesmaids and mothers!-
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+2 photos
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Quality of service
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Marisa Sent on 01/16/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend
Kelsey and her team were amazing! They did a fantastic job with hair and make-up, making sure everyone was happy with the outcome. Lovely people to spend your wedding day with. -
Quality of service
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Megan Sent on 01/15/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent on short notice
Kelsey & her team did an awesome job for our small wedding. She was available last minute & did a fantastic job. She met us super early in the morning for my 11am ceremony, & did a great job at a fair price. -
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Stacey Sent on 09/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey was wonderful to work with not only on on my wedding day but through the entire process! My hair and makeup were exactly what I wanted! She was very personable and professional. I HIGHLY recommend Kelsey! Thank you again for all you did on my special day!! -
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Tosha Sent on 06/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey knew exactly the look I was going for and did an amazing job! I will certainly use and recommend her in the future!!! -
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Kerry Sent on 05/04/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very responsive! Our makeup looked perfect! I was very pleased -
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Erica Sent on 04/22/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey was awesome! She made the whole experience great and less stressful since she was willing to come to our cabin and do our hair and makeup. I couldn’t imagine having anyone else help me get ready on my big day. ❤️❤️ -
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Autumn Sent on 04/19/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey is so amazing!! I highly recommend her for all of your beauty and photography needs! -
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Dustina Sent on 04/19/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey was fabulous
fabulous to work with! She was hired for hair but a couple of women in my wedding party arrived late and she was able to help them with makeup too! She stayed with me through pictures and after the ceremony- I highly recommend her! -
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Joy Sent on 04/17/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Most amazing hair and make up ever! She fits into any "get ready" senecio always looking and acting very professional! Luv this lady!! -
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Kadee Sent on 02/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I couldn’t have dreamed of a better makeup experience. Kelsey was amazing! My wedding day was my first time to use airbrush and I was a little nervous about my decision because I didn’t want to look ‘fake.’ However, Kelsey is so experienced and talented that it looked flawless and natural. I was so glad that I took the advice of others in hiring Kelsey. I highly recommended all of her services!-
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+4 photos
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Quality of service
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Ashley Sent on 04/19/20184.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey was great, so easy going & friendly. Had a hard time finding someone who'd help me with me not having any kind of bridal party but she did it no problem. Would use her again. -
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Brittany Sent on 09/01/20204.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
On-site hair and makeup
Very easy to work work! Very professional and nice! worked with me for our changed wedding date due to Covid19. -
Quality of service
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Caitlyn Sent on 08/14/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Kelsey did a great job with my up-do for my wedding. I loved it! Being from out of town and having never met her, I put a lot of trust in her. I did not do a trial up-do. She came to me and I showed her a few pics of the type of style I was going for and she did great! I definitely recommend her! -
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Samantha Sent on 12/02/20212.2 out of 5 rating2.2
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Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 1 out of 5 rating1.0
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Flexibility 4 out of 5 rating4.0
Felt this vendor was dishonest and deceitful
KKD Beauty
So initially,
I thought this company was a great fit!
We talked and the owner seemed so sweet! Signed the contract for my April 2020 wedding, everything was good. Covid hit. My wedding had to be postponed. No big deal. Secured the new date with KKD and received a NEW contract...
Reading over my new contract, I could see some things were different (makeup went up $15 per person and there was a travel fee but I didn't notice anything else AT THE TIME, later I noticed discounts were removed)... so I asked if the total and balance was higher than before and Kelsey said
'Yes. It reflects our 2021 pricing and travel fee. Due to Covid we are required to do some things differently and have more stuff we have to have for sanitary reasons'
This disturbed me because I made sure to previously ask before gaining the original contract if there was a travel fee and she said no, that my venue was within distance. (That was a selling point for me)
So... I was busy and I sign the contract.
Skip to my hair and makeup run through. In the original contract, hair run-through was included ($60 ALSO a selling point for me) day of.. she says I owe $120 🤔
I asked why it was so high and she said to refer to my contract....OK?
I'm not confrontational and didn't want to awkwardly read my contract in front of them while they were waiting for payment so I paid.
Couple of weeks before the wedding I texted
'Hey Kelsey!!
So I just realized that on this contract, you forgot to add the discount of the hair run through being free since I had 5 or more people getting done! So can I just send you $60 less off of the balance? 🤗
Trying to pay all of my vendors this week so I don't have to worry about it ❤'
Her response was short
'We don't do that anymore. That stoped in 2020'
I responded.
'Oh... I just assumed since it was an existing contract from 2020 and not a new contract that it would still be honored 😥
When I asked about the price difference you said
'Yes. It reflects our 2021 pricing and travel fee.
Due to Covid we are required to do some things differently and have more stuff we have to have for sanitary reasons'
You didn't mention removing any discounts.
Anyways, I signed the contract and will pay it, thank you'
Also... with scheduling, Kelsey told me to get with Tessi, when I tried to talk to Tessi, she said Kelsey handles all of the scheduling. That was a mess.
Long story/review short Tessi is an AMAZING artist. She is very professional and right to the point of things.
But, I thought Kelsey was very deceitful and dishonest. My 'new' contract was $120 more (there was ZERO changes on my end aside from the date) I felt like I was trapped into that. I will never use them again, nor recommend her business. Just personal preference. -
Quality of service
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