Belle of Louisville Reviews

Reviews
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4.9 out of 5 rating
4.9
Excellent
26 reviews
Recommended by 99% of couples
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating



+12
User photos

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Aminata Sent on 10/24/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We love you, Diane!
Diane with the Belle of Louisville was phenomenal. We thank her for sticking by us for such a long time and for ultimately providing us with the most meaningful wedding we could've asked for. You have exceeded our expectations and will stay in touch! Thank you, thank you, thank you!Diane with the Belle of Louisville was phenomenal. We thank her for sticking by us for such a long time and for ultimately providing us with the most meaningful wedding we could've asked for. You have exceeded our expectations and will stay in touch! Thank you, thank you, thank you! -
Quality of service
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Destiny Sent on 08/03/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding on April 2
I had a beautiful wedding on the first weekend they was openI had a beautiful wedding on the first weekend they was open -
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Tiffany Sent on 09/30/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfect All Around!
The Belle of Louisville is a beautiful place to have your wedding. I did the ceremony and reception with the boat actively cruising. It was a one of a kind wedding. Exactly what I was looking for. But to top it off, the wedding coordinator Diane Eisenback was the best. She did everything and more than I expected. She was there for me before, during, and then after the wedding too. I would highly reccomend the Belle and Diane for your wedding day!The Belle of Louisville is a beautiful place to have your wedding. I did the ceremony and reception with the boat actively cruising. It was a one of a kind wedding. Exactly what I was looking for. But to top it off, the wedding coordinator Diane Eisenback was the best. She did everything and more than I expected. She was there for me before, during, and then after the wedding too. I would highly reccomend the Belle and Diane for your wedding day! -
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Farah Sent on 05/27/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The wedding at the bell of Louisville
I loved it in the boat and have very comfortable experience I will recommend this vendor to all my friends and family. Miss Diane is awesome lady. She will treat you like a princess on you wedding day. I had made great memory.I loved it in the boat and have very comfortable experience I will recommend this vendor to all my friends and family. Miss Diane is awesome lady. She will treat you like a princess on you wedding day. I had made great memory. -
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Harold Sent on 05/24/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Unique venue with top tier service
I love doing events on the Belle of Louisville and the Mary Miller. These venues offer a unique experience, there is just something special about a ceremony on the river and a reception cruise. Diane is always a pleasure to work with, her detailed itineraries and day of professionalism are tops in the industry. I will continue to refer my clients to Diane and these beautiful venues, without hesitation.I love doing events on the Belle of Louisville and the Mary Miller. These venues offer a unique experience, there is just something special about a ceremony on the river and a reception cruise. Diane is always a pleasure to work with, her detailed itineraries and day of professionalism are tops in the industry. I will continue to refer my clients to Diane and these beautiful venues, without hesitation. -
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Charles Sent on 05/12/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Diane and the crew of the Belle of Louisville were great! Diane was very helpful in the last minute situation.
Diane and Caption Doty were great. They made the day very memorable and provided a very custom service for our special day. It could not have been more perfect. Thank you so much.
Charlie and Tammy GrossDiane and Caption Doty were great. They made the day very memorable and provided a very custom service for our special day. It could not have been more perfect. Thank you so much.
Charlie and Tammy Gross -
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Maria Sent on 04/29/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful venue with charm and a professional coordinator on staff
As an event designer, I have had the pleasure of working with Diane and the staff at The Belle of Louisville for many years now and have been delighted with the results of many successful events there. Not only is the venue absolutely beautiful with charm and nostalgia, but the planning and execution of each event has been flawless.
Diane is knowledgeable and focused on the overall success of each event while offering that personal touch that is so important! Having a professional on-site coordinator and a beautiful setting with delicious food and drink options available is a winning combination. Trust them to exceed your expectations, you won't be disappointed!
As an event designer, I have had the pleasure of working with Diane and the staff at The Belle of Louisville for many years now and have been delighted with the results of many successful events there. Not only is the venue absolutely beautiful with charm and nostalgia, but the planning and execution of each event has been flawless.
Diane is knowledgeable and focused on the overall success of each event while offering that personal touch that is so important! Having a professional on-site coordinator and a beautiful setting with delicious food and drink options available is a winning combination. Trust them to exceed your expectations, you won't be disappointed!
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Quality of service
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Terri Sent on 11/04/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing Experience
We just recently had our wedding reception on the Belle of Louisville and it truly was magical! Diane was so flexible and worked to make our day very unique and special just for us! Absolutely would recommend to anyone!We just recently had our wedding reception on the Belle of Louisville and it truly was magical! Diane was so flexible and worked to make our day very unique and special just for us! Absolutely would recommend to anyone!-
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+4 photos
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Quality of service
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Heather Sent on 10/23/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Smooth waters
Our wedding reception was so beautiful aboard the Mary Miller. Anything that I was worried about was unnecessary, as Diane made sure we had our lists checked off. Everyone at the reception had a wonderful night. It was truly the experience of a lifetime.Our wedding reception was so beautiful aboard the Mary Miller. Anything that I was worried about was unnecessary, as Diane made sure we had our lists checked off. Everyone at the reception had a wonderful night. It was truly the experience of a lifetime. -
Quality of service
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Jack Sent on 01/02/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Bell of Louisville
Excellent and accommodating!! Rave reviews from guest!!Excellent and accommodating!! Rave reviews from guest!! -
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Laura Sent on 09/28/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
This wonderful excursion boat provides an exceptional planner, a beautiful venue that needs very little additional decoration, an officiant (the Captain), and a fun, unique trip around the Ohio River above the Falls of the Ohio, beautiful scenery! The planner will help with pre-event planning, booking the caterer, and low prices for extras to make the event really special. The boat is owned by the Metro Louisville (City govt) so no tipping is allowed! They have a no smoking policy, and you have to be inspected on boarding (even gifts have to be unwrapped or in gift bags).
We were on the Spirit of Jefferson Riverboat, their smaller venue. It was PERFECT! We had about 60 guests, the boat ride was very smooth, the DJ offered a well-researched historical commentary as we sailed along, and Diane was the best planner ever!This wonderful excursion boat provides an exceptional planner, a beautiful venue that needs very little additional decoration, an officiant (the Captain), and a fun, unique trip around the Ohio River above the Falls of the Ohio, beautiful scenery! The planner will help with pre-event planning, booking the caterer, and low prices for extras to make the event really special. The boat is owned by the Metro Louisville (City govt) so no tipping is allowed! They have a no smoking policy, and you have to be inspected on boarding (even gifts have to be unwrapped or in gift bags).
We were on the Spirit of Jefferson Riverboat, their smaller venue. It was PERFECT! We had about 60 guests, the boat ride was very smooth, the DJ offered a well-researched historical commentary as we sailed along, and Diane was the best planner ever! -
Quality of service
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Rogerandamy Sent on 07/20/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
A lovely cruise
The Belle of Louisville and our coordinator Diane made our wedding magical. The venue was one of a kind. The slow cruise up the river and back at sunset was a much enjoyed break from the dance party which was a absolute success. Diane guided us to most affordable and positively reviewed vendors and we were not disappointed. Our wedding was exactly as we wanted it and while we never want to get remarried, if we had to do it again I don't think we could do better. Thank you Belle of louisville and staff for making our wedding day so perfect. - Roger and AmyThe Belle of Louisville and our coordinator Diane made our wedding magical. The venue was one of a kind. The slow cruise up the river and back at sunset was a much enjoyed break from the dance party which was a absolute success. Diane guided us to most affordable and positively reviewed vendors and we were not disappointed. Our wedding was exactly as we wanted it and while we never want to get remarried, if we had to do it again I don't think we could do better. Thank you Belle of louisville and staff for making our wedding day so perfect. - Roger and Amy-
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+3 photos
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Quality of service
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Roger Sent on 07/19/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Son’s wedding
Briefly, I wasn’t sure if the Belle was a good choice. In the end, we had about 125 guests, and it was extremely memorable for all the right reasons. Diane is a very competent planner. Would not hesitate to do it again on the Belle. And…Everyone will remember the venue! Home run!Briefly, I wasn’t sure if the Belle was a good choice. In the end, we had about 125 guests, and it was extremely memorable for all the right reasons. Diane is a very competent planner. Would not hesitate to do it again on the Belle. And…Everyone will remember the venue! Home run! -
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Larry Sent on 07/19/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Spectacular
This was the best wedding ever!! Diane, the wedding coordinator, is absolutely spectacular! She listens to what you want and makes suggestions to make it even better. If I had to do this again, I wouldn't change one thing! The entire staff was wonderful! I recommend this venue to anyone planning a wedding, family reunion, or any event! Thank you all for making my daughter's day spectacular!!This was the best wedding ever!! Diane, the wedding coordinator, is absolutely spectacular! She listens to what you want and makes suggestions to make it even better. If I had to do this again, I wouldn't change one thing! The entire staff was wonderful! I recommend this venue to anyone planning a wedding, family reunion, or any event! Thank you all for making my daughter's day spectacular!! -
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Amber Sent on 07/18/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Belle of Louisville - Diane
We had a wonderful experience working with Diane and everyone at the Belle of Louisville for our wedding! It turned out better than we could have ever thought or imagined!!!We had a wonderful experience working with Diane and everyone at the Belle of Louisville for our wedding! It turned out better than we could have ever thought or imagined!!! -
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Matt Sent on 05/12/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Rehearsal Dinner
We recently looked into renting out a cruise for my son's rehearsal dinner. Unfortunately, my son and fiance had a different venue in mind. That stated, we could not be happier with the service provided by Diane. She was our central point of contact for making all the arrangements, very receptive, and always available. My wife and I have never been to Louisville, but we are very much looking forward to a trip to take a ride on the Belle, mostly because Diane's high level of hospitality.
Thank you Diane!
Spence Family...We recently looked into renting out a cruise for my son's rehearsal dinner. Unfortunately, my son and fiance had a different venue in mind. That stated, we could not be happier with the service provided by Diane. She was our central point of contact for making all the arrangements, very receptive, and always available. My wife and I have never been to Louisville, but we are very much looking forward to a trip to take a ride on the Belle, mostly because Diane's high level of hospitality.
Thank you Diane!
Spence Family... -
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Randy Sent on 05/04/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent!
The Belle and Mary M. Miller are perfect, unique venues to host your wedding. What's more, when you book, as a bonus, you also get to utilize Diane's vast (30 plus years) of wedding planning experience!! She is awesome, and from a DJ's perspective, she takes care of everybody, from the couple, the guests, the photographer, the caterer, and even the DJ. She's simply the best!The Belle and Mary M. Miller are perfect, unique venues to host your wedding. What's more, when you book, as a bonus, you also get to utilize Diane's vast (30 plus years) of wedding planning experience!! She is awesome, and from a DJ's perspective, she takes care of everybody, from the couple, the guests, the photographer, the caterer, and even the DJ. She's simply the best! -
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Lee Sent on 02/21/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The proposal.
There’s a story as to why I picked The Belle of Louisville to propose to my future wife. But I didn’t realize all of extra benefits we would receive. I got in touch with Diane, which was a fantastic coordinator who helped me plan every last detail. Even in the off season she was able to create a story we will remember for the rest of our lives. From the communication before the event to following up the day after we couldn’t have asked for a better coordinator. From the tour of the boat, to a perfect proposal spot, a special toast, to a horse and carriage ride to our dinner location, dinner reservations and a ride back to the Belle, Diane assisted with all the details and made my ideas come to fruition. The night was truly magical.There’s a story as to why I picked The Belle of Louisville to propose to my future wife. But I didn’t realize all of extra benefits we would receive. I got in touch with Diane, which was a fantastic coordinator who helped me plan every last detail. Even in the off season she was able to create a story we will remember for the rest of our lives. From the communication before the event to following up the day after we couldn’t have asked for a better coordinator. From the tour of the boat, to a perfect proposal spot, a special toast, to a horse and carriage ride to our dinner location, dinner reservations and a ride back to the Belle, Diane assisted with all the details and made my ideas come to fruition. The night was truly magical. -
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Tammy Sent on 12/31/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Exceptional Customer Care
In our modern times, it seems customer service/care has gone out the window. However, my experience with Diane and her crew has changed my mind. I was treated as though I were a millionaire dollar client from the beginning until the very end. I had some last minute changes that were handled by Diane with the upmost respect and care.
The dinner was exceptionally delicious. The crew were polite and professional and even the DJ took the time to meet with us to discuss what type of Music we preferred.
Everything was very organized and we were treated as though we were family; Diane made sure of that. Excellent cruise and wedding venue for anyone who likes to be treated well. Many thanks to Diane and all of the people involved in making sure our wedding was fabulous 💕 Robert and Tammy 12/28/19In our modern times, it seems customer service/care has gone out the window. However, my experience with Diane and her crew has changed my mind. I was treated as though I were a millionaire dollar client from the beginning until the very end. I had some last minute changes that were handled by Diane with the upmost respect and care.
The dinner was exceptionally delicious. The crew were polite and professional and even the DJ took the time to meet with us to discuss what type of Music we preferred.
Everything was very organized and we were treated as though we were family; Diane made sure of that. Excellent cruise and wedding venue for anyone who likes to be treated well. Many thanks to Diane and all of the people involved in making sure our wedding was fabulous 💕 Robert and Tammy 12/28/19 -
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David Sent on 10/30/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent service and very responsive
I have been working with Diane and she is beyond GREAT. So easy to work with and very professional. I would highly recommend The Belle of Louisville/Mary M. Miller to anyone looking to host their wedding on the water.I have been working with Diane and she is beyond GREAT. So easy to work with and very professional. I would highly recommend The Belle of Louisville/Mary M. Miller to anyone looking to host their wedding on the water. -
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User4829359 Sent on 10/21/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Sleutz wedding rehearsal
The river cruise and dinner buffet was a hit with all the wedding party - we had a great time dancing and being able to enjoy the wonderful scenery from the riverboatThe river cruise and dinner buffet was a hit with all the wedding party - we had a great time dancing and being able to enjoy the wonderful scenery from the riverboat -
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Cherry Sent on 01/04/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Sunset Cruise Rehearsal Dinner - Perfect!!
As the Parents of the Groom we chose the Belle of Louisville for our Rehearsal Dinner venue. The personal service was exceptional and took care of our every need - sometimes before we even asked! A sunset cruise on the OHIO was the perfect start for our wedding weekend!As the Parents of the Groom we chose the Belle of Louisville for our Rehearsal Dinner venue. The personal service was exceptional and took care of our every need - sometimes before we even asked! A sunset cruise on the OHIO was the perfect start for our wedding weekend! -
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Lon Sent on 01/25/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I have to say the Staff AND Crew of the Belle of Louisville went above and beyond ALL expectations. I still have friends and family who tell me "That was the most fun I've ever had at a wedding!"... If there's one thing I could do differently, it would be to reserve the ship for an extra hour.
I will forever hold that day near and dear to my heart, and Diane made CERTAIN that everything went off as scheduled, and Captain Mark did a wonderful job officiating the ceremony, and Captain Drew took us for a memorable cruise.
If you want a memorable wedding, a FUN wedding, and something quite out of the ordinary (after all, how many people do YOU know that were wed on a 102 year old steamboat?), look into the Belle of Louisville. I promise you'll love it!I have to say the Staff AND Crew of the Belle of Louisville went above and beyond ALL expectations. I still have friends and family who tell me "That was the most fun I've ever had at a wedding!"... If there's one thing I could do differently, it would be to reserve the ship for an extra hour.
I will forever hold that day near and dear to my heart, and Diane made CERTAIN that everything went off as scheduled, and Captain Mark did a wonderful job officiating the ceremony, and Captain Drew took us for a memorable cruise.
If you want a memorable wedding, a FUN wedding, and something quite out of the ordinary (after all, how many people do YOU know that were wed on a 102 year old steamboat?), look into the Belle of Louisville. I promise you'll love it! -
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Charles Sent on 01/25/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Diane and team were super accommodating throughout the planning through execution of the wedding party. We did not have an outside wedding planner and Diane helped us manage the details of the event while ensuring our vision for the evening was captured. All of our guests left saying this was the most fun wedding they had ever been to!Diane and team were super accommodating throughout the planning through execution of the wedding party. We did not have an outside wedding planner and Diane helped us manage the details of the event while ensuring our vision for the evening was captured. All of our guests left saying this was the most fun wedding they had ever been to! -
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Howard Sent on 02/06/20174.3 out of 5 rating
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Quality of service 4 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4 out of 5 rating
Everything was great ! Awesome !Everything was great ! Awesome ! -
Quality of service
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