Bella Rose Reviews

Bella Rose

Sperry, OK

4.6 out of 5 rating, 41 reviews

View more information

Reviews

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.

4.6 out of 5 rating

4.6

Very good

41 reviews

Recommended by 92% of couples

Write a review

Quality of service
4.5 out of 5 rating
Average response time
4.6 out of 5 rating
Professionalism
4.6 out of 5 rating
Value
4.6 out of 5 rating
Flexibility
4.6 out of 5 rating

Write a review

Sort by:

Mandy Sent on 04/25/2018

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I cannot say enough abour how wonderful Bella Rose is!! First off I went to Davids bridal first and had the most overwhelming, horrible experience. I was dreading even continuing looking for dresses after the terrible experience at David’s Bridal BUT I went to Bella Rose Bridal and JODIE was amazzzinnggg!!! From the moment we walked in it was such a friendly, calm, happy environment. Jodi was awesome about staying in my budget and never showing me a dress anywhere near the top of my budget, she was awesome about reading my expression and we found the most perfect wedding dress! Jodi was so patient and fun and caring! She really made the experience awesome!
Chelsea Sent on 01/14/2018

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I could not have asked for a better experience! I went dress shopping yesterday with a group of 5 of my girl friends, and they were so kind, accommodating, and helpful! To start, we were greeted with smiles and introductions. Once my whole party arrived, they literally roped off half of the store for us! Everyone has a comfortable seat to sit in right around of my massive dressing room. They were even so nice about us having an infant and 2.5 year old with us. Taylor walked through all of the dress racks with me after asking questions to find out what I was looking for. She grabbed about 6 dresses for us to start with, then brought more as I figured out what I liked and didn't. They gave us all water bottles and for each dress I tried on Taylor helped me step into it, clipped it perfectly so I could see how it would look once it was altered to my size, and pulled the train and details out once I was on the pedestal. I tried on about 15 dressed and she had no problem with my friends grabbing them of the racks for my to try on. Once I picked the one, Taylor brought out some veils and headbands for my to see the whole look. She even showed me options for adding straps, off the shoulder sleeves, and taking out some of tule from the dress I chose. Finally she measured me and took a photo of me with their cute 'I said yes' sign. 100% would recommend!
Darah Sent on 01/11/2018

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I actually went to the Norman location, but I was overall pleased with my experience. I went to two bridal stores to shop for my dress, and this was the one where I got my dress. When I walked in, I felt comfortable. My consultant listened to all of my ideas and thoughts, and she then used what I was saying to help me find the perfect dress. I told her simple things like: "I don't like the low v's and showing x amount of cleavage" or "I don't like ball gowns but I also don't like mermaid style gowns." To my amazement, she found something that was perfect for me, despite me not really knowing what I wanted. Another lady, who was not my official consultant helped us as well, and she was just as amazing as my actual consultant. They both recognized when I wasn't feeling my best in a certain dress, and they made sure that I was comfortable in what I was wearing. Every time I put on a dress, the consultant would say, "How do YOU feel in this?" before letting my entourage say anything. I think that really helped a lot, because my mom wanted me in a ballgown and something poofy. But my consultant made sure my voice was heard first and the loudest in the room, which is super important as a shy bride who wants to please everybody. All in all, my consultant allowed for me to look my best and feel my best, all while making my entourage happy as well. I am so happy with this experience, and I would recommend Bella Rose Bridal to anybody who is looking for any type of dress for a wedding.

Are you interested?

Kayla Sent on 01/11/2016

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Bella Rose was absolutely perfect. I tried on so many dresses and knew the exact one I wanted when I saw it in the magazine at their store. While they didn't have it for me to try on, she got my measurements perfect and the dress was amazing.
User2459768 Sent on 12/09/2015

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Bella Rose was so helpful and great to work with for finding my dress. They helped me find the perfect dress in my price range and their little shop is so nice and personal.
Whitney Sent on 09/05/2015

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
The best place to buy a wedding dress in Oklahoma! They have the friendliest service and go above and beyond to find what you are looking for. They are not pushy in sort of what like other places I went to. It was very comfortable there. I would highly recommend Bella Rose! They have all the latest dresses and pretty much anything you're looking for!
Audra Sent on 07/27/2015

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I was very, very nervous about going into a boutique to buy a wedding dress and not being able to find anything to address my busty figure. In addition to being a size 16 in normal dresses (wedding dresses run small so you order larger than normal), it just seems to always be difficult to find dresses that fit well everywhere. However....have no fear brides! Bella Rose has beautiful bridal gowns in all silhouettes and a range of prices. What I loved most of all is that the sales associates were so kind and wonderful. They helped me find a beautiful gown by letting me pick a few and then after finding out the style I liked or things I liked about different dresses I was brought the perfect dress for me. I felt beautiful on my wedding day in large part due to the perfect dress. They recommend a great seamstress and are so so helpful. My husband's aunt who is very classy and fun kept telling me I "Nailed it" with the dress. I knew it but was so happy others were thinking it too! Thanks Bella Rose!
Emma Sent on 06/17/2015

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Petra was wonderful!! She listened to what I wanted and delivered!! She stayed in contact with me until my dress arrived in the store. Wonderful place!
User2156606 Sent on 05/31/2015

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
This was the first place I went to look at wedding dresses and I was so happy to find my dress here! The staff were very helpful and the store is very beautiful. There were plenty of comfortable chairs for my family to wait while I tried on, and the staff were helpful in getting me the info I needed for dress alterations!
User2386459 Sent on 05/06/2015

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
They were great! Very sweet, helpful and I found a beautiful dress! My only complaint would be that there plus size sample size stops at 18. So if you are any bigger you will have trouble trying dresses on. But very helpful and not judgmental at all!
User2093140 Sent on 02/11/2015

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I looked at pretty much every boutique in Oklahoma, and Bella Rose not only has the most gorgeous and unique gowns, they also have extremely reasonable prices and are friendly! They also have a huge selection of gorgeous bridesmaids gowns and were awesome at making sure everyone figured out the right sizes. If you buy your gown here you receive 10% off bridesmaids, MOB, and flower girls, as well as 50% off a mens wedding band from Simpson Jewelers. Can't be beat. Beautiful gowns, great service.
Sierra Sent on 05/22/2014

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We walked into this shop (in search of bridesmaids dresses) after a couple of bust appointments ...and they turned it all around! My sister/maid of honor was able to have her memorable moment in the dress-searching process which was so valuable for me. We ordered all 10 of the bridesmaids dresses here and it went off without a hitch!
Jennifer Sent on 05/20/2014

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I ordered my wedding dress and separate belt from Bella Rose. The dress arrived several weeks before the belt, so they held the dress for me which was very helpful. Once everything had arrived, they recommended an amazing seamstress who sewed the belt on for me. It looked like it was made that way! Bella Rose was also super helpful because when I brought my dress in the week before the wedding to get steamed, they let me try it on one more time in the store so I could see how it looked in the mirror. And it turned out the dress was too big! So they called the seamstress for me and arranged for me to have last minute alterations done fast. I picked up my dress the day before the wedding and it fit beautifully! I also bought my veil from them, and the service was just as great.
Whitney Sent on 11/17/2013

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Very cute bridal boutique. The team provides a special experience when choosing your perfect dress!
User1270384 Sent on 12/13/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
The staff made my family and me feel right at home, and made the experience of finding my dress perfect. I couldn't have asked for a better experience or a better dress to get married in. Not to mention that they had the best prices and one of the best selections. I would recommend them to anyone.
Elise Sent on 09/01/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I worked with a recent college graduate named Alyssa, and although I did not purchase my gown at Bella Rose, I was impressed with their laid back yet professional style as well as their selection of both bridal gowns and bridesmaids dresses, which was excellent. To start the appointment, I was allowed to select my own gowns to try on, which, while a bit intimidating, was very fun and helped me to feel more involved in the process. However, Alyssa selected the dress that I ended up liking the best. But as this was my first dress appointment, I wanted to make sure that I saw other choices before making the ultimate dress commitment. Alyssa was very helpful, both when I tried on bridal gowns and when I asked many questions about colors and fabrics of bridesmaid dresses. This is an excellent, welcoming bridal salon!
Ellie Sent on 06/14/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
When I set out on wedding dress shopping, somehow I KNEW I'd find my dress at Bella Rose. So, I went everywhere else first! I went to some shops around town, tried in Tulsa, and then a few places in Dallas (trying probably 60 dresses) before finally deciding it was time to go to Bella Rose. They had a great collection - I initially came for Aire Barcelona but ended up with a Mori Lee that was just perfect and had everything I wanted. It was a lot cheaper than I had budgeted for as well, which meant I was able to get a reception dress too! They were easy to work with and let us take pictures - something that's so annoying about other places. I'm not sure why they moved, their old location was great because of all the light) but I brought my (new!) sister-in-law there when she was getting married to my brother, and she also found her dress at Bella Rose - it was the first and only place she tried and I think she could have done all the searching I did and not have found a better dress than she did (it was Sottero Midgley). They definitely take care of you (and their recommended tailor, Young, is great as well!) and will even steam your dress for you the week before your wedding. All in all it was a great experience both for me and for my sister-in-law.
Jessica Sent on 10/07/2011

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Bella Rose is great! They've got an awesome store with a great vibe, nice staff that are very accommodating and a great selection of top-designer dresses at reasonable prices!
Shannon Sent on 10/07/2011

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I absolutely adored my experience with Bella Rose! Even after I ordered my gown, I continued by purchasing all my accessories and all of my bridesmaids dresses. Every time I went in there, they were happy to help me in any way possible and I never had any worries about anything. Everything was smooth sailing and non-stressful. :) They are definitely doing a great job!
Whitney Sent on 03/08/2011

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I went to Bella Rose to try on dresses first, based on what I had heard from family and friends. They were right on the money with this place. The dresses were beautiful, they don't smother you, and make your experience a very positive one!! I would recommend you give this store a try, they are awesome.
Kristie Sent on 10/18/2010

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I love Bella Rose Bridal, and would recommend them to anyone. Every time that I went in the store everyone was very friendly and helpful. You are supposed to make and appointment, but even on the occasions that I just dropped in, they were very willing to help me and my bridesmaids.
Melody Sent on 07/15/2009

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
They were great. After I got my dress and bridesmaids dresses from them I sent two of my friends who did the same. The girls were so sweet and before it was all over i felt like i had made new friends. My dress was beautiful and was so cheap.
Denise Sent on 09/07/2008

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I was just very thrilled that I went to Bella Rose. The ladies were very helpful, genuine, and went out of their way to make me feel like my wedding was the most important thing in the world. The dresses were beautiful and so reasonable. I was really suprised at the cost. I walked in the first time and thought there was no way I was going to be able to afford them. But they were less expensive than the bridal chains and much better quality! I would recommend them wholeheartedly!
Laura Sent on 08/14/2008

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
By far, the most pleasant dress-shopping experience that I had. If you make an appointment, you can expect their undivided attention. They have wedding dresses in all price ranges, and they're incredibly beautiful. SUCH a different experience than what you get from bridal store chains.
Megan Sent on 08/01/2008

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Bella Rose was absolutely amazing to work with. They have great bridal gowns and bridesmaid dresses that are reasonably priced. The owners were a joy to work with, flexible, helpful, and so nice. They were great in helping find the right dress for my body and matching all the details to it! They also were helpful in tips for other aspects of the wedding. They made the whole process so much easier than it would have been. I have been recommending Bella Rose to all my friends and I highly recommend them to you too!
Christyna Sent on 05/09/2008

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Tara and her mom were excellent. The dresses are beautiful, and the environment is great.
Melissa Sent on 04/11/2017

4.9 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  4.5 out of 5 rating
I loved this place. My consultant was Leah and she made me feel very comfortable and at home there. She listened to what I had in mind and worked with me. She even had me widen my horizons and asked for me to try on a dress unlike what I had imagined and it was perfect. Her pick for me was the one I chose. I felt amazing in it! We did a fitting and they had the dress made to my size. The dress was even completed two months earlier than anticipated. I've got my fitting scheduled in a couple weeks and we'll see if there are any alterations to be made. I'm so excited and very glad I chose this shop to try on dresses at.
Xxxxx Sent on 06/20/2012

4.9 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  4.5 out of 5 rating
- Flexibility
  5 out of 5 rating
Beautiful cake!! Amazingly fresh, guest loved it!!
Darby Sent on 09/11/2010

4.9 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  4.5 out of 5 rating
- Flexibility
  5 out of 5 rating
I absolutely loved Bella Rose. I had been to several other bridal shops, and at times had felt like they didn't even want my patronage. The women at Bella Rose are so friendly, and truly listened to what I was looking for. They also have a good selection of dresses to choose from. I wouldn't recommend anyone but them to purchase a wedding dress from!
Laura Sent on 01/25/2009

4.9 out of 5 rating
- Quality of service
  4.5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Tara knows her clients by name and her dresses by heart. Go to her first if you're in the OKC/Edmond area. Even if you're not...go anyway...she's worth the drive!
Meghan Sent on 10/21/2010

4.8 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  4 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Bella Rose was so helpful and made the process run smoothly! I looked at a few other places, but loved the service that I got at Bella Rose! I will say that you need to schedule your pick up time for your dress, and you need to call ahead to make sure that the dress is pressed and ready. I had scheduled a pick up time, but the dress wasn't pressed so I had to go back again to get it. The girls in the shop were so friendly and always rememered the details of my wedding, made me feel very special!!!
User2296085 Sent on 06/22/2015

4.7 out of 5 rating
- Quality of service
  4.5 out of 5 rating
- Average response time
  4.5 out of 5 rating
- Professionalism
  4.5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
The girls at Bella Rose are very helpful and super sweet.They did a great job helping me find my dress and some of my bridesmaids dresses as well. My dress only took a few weeks to get in after being ordered and aside from the length, fit perfectly. The bridesmaids dresses, however, took much longer to come in, but they fit perfectly as well. I would definitely recommend this boutique to my friends!
Kaylie Sent on 09/26/2016

4.6 out of 5 rating
- Quality of service
  4.5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  4.5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  4 out of 5 rating
Bella Rose Bridal is a beautiful boutique filled with gorgeous gowns and a staff that provides great and very personalized service. I was very satisfied with my experience there and how they had a great blend of helping you find a dress and letting you browse on your own. Great experience overall!
Ashley Sent on 06/19/2012

4.6 out of 5 rating
- Quality of service
  4 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  4 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
The staff at Bella Rose did a great job of making me feel special while trying on dresses. The dress I ended up selecting was almost $100 cheaper at B.R. than several other competitors in the area. I picked up my gown the day before the wedding and it was perfectly steamed and ready to go. I didn't have to worry about a thing.
Ansley Sent on 06/24/2010

4.4 out of 5 rating
- Quality of service
  4.5 out of 5 rating
- Average response time
  4.5 out of 5 rating
- Professionalism
  4.5 out of 5 rating
- Value
  4 out of 5 rating
- Flexibility
  4.5 out of 5 rating
I was very pleased with the service we received at Bella Rose. Since we were having a destination wedding, it was important to us to have someone who had years of experience. They were very helpful in finding a dress style and fabric that was suitable for our beach ceremony and air travel.
Haley Sent on 06/25/2016

4.3 out of 5 rating
- Quality of service
  4 out of 5 rating
- Average response time
  4 out of 5 rating
- Professionalism
  4.5 out of 5 rating
- Value
  4 out of 5 rating
- Flexibility
  5 out of 5 rating
I just went in to try a few dresses on and their stylist was so helpful and kind. They also have great additional benefits if you purchase your dress from them.
Mel Sent on 04/09/2010

4.1 out of 5 rating
- Quality of service
  3.5 out of 5 rating
- Average response time
  4 out of 5 rating
- Professionalism
  3.5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  4.5 out of 5 rating
Overall I was happy with my experience. After a little trouble with getting my dress in the wrong size which was a miss communication between everyone. I had to get a new dress 2 weeks before my big day. However, they got me in right away and had every sample in my size pulled for me to try on. I ended up finding the most amazing dress that was way better then my original. It was a new sample that had only been tried on 2-3 times. They gave my the dress for a very low price and they helped me with selling my original dress. Overall everything worked out for the best. If you are looking for a gorgeous gown at a reasonable price tis is a good place to start.
User1473339 Sent on 12/15/2013

4 out of 5 rating
- Quality of service
  4 out of 5 rating
- Average response time
  4 out of 5 rating
- Professionalism
  4 out of 5 rating
- Value
  4 out of 5 rating
- Flexibility
  4 out of 5 rating
I had a great time at this boutique. My bridal consultant was very excited to help me and was full of knowledge about which dresses look good on certain body types. I was very impressed with the professionalism of this place. I highly recommend it to anyone.
Beki Sent on 09/02/2009

3 out of 5 rating
- Quality of service
  2.5 out of 5 rating
- Average response time
  2 out of 5 rating
- Professionalism
  2.5 out of 5 rating
- Value
  4 out of 5 rating
- Flexibility
  4 out of 5 rating
My initial experience was great. The girls were nice and i felt like a princess.

Loved my dress, after i paid to have it altered. Everything was great until after the purchase was made. I was told that I would be getting a petite size because I'm only 5'4". They had to take enough off the dress to make me think they didn't order a petite. Plus the label didn't say petite on it. Shouldn't it have? We paid to have it bustled but we already knew of that cost.

I was told that they would call me when my dress was in. They lost my number and I called once to see if it was in. They said the owner would call me. A week later I called back and they said they had it. It had been there for two weeks. So they lost my number and when i called didn't even check to see if it was there. I had to have it rushed at the alterations because my bridal shoot was the two weeks away. Thankfully the lady altered it in time. When we asked to have it ironed, we were told that because we had to rush it, we had to pay for the ironing. We were told in the beginning it was included in the price. The owner was nice enough to have it ironed in time. The thing is, if they had called me or told me it was in when i called the first time, I wouldn't have had to have it ironed in a hurry thus no cost.

I was told that there was a wait for ironing because not only are they ironing their own customers dresses but also dresses that people had not bought there. So there's a wait, I have to pay to have it ironed and all because they are ironing dresses from people who buy outside of the store?

In the end, my dress was beautiful, but make sure you call ahead and see if your dress is there. Make sure they look for it while you wait. Make sure they have your number on file. Make sure they order the right size and if you need to have it ironed make sure you book your appointment to have it ironed. Things I did not know that made for a very bad time.
User1645852 Sent on 06/04/2014

0.6 out of 5 rating
- Quality of service
  0 out of 5 rating
- Average response time
  3 out of 5 rating
- Professionalism
  0 out of 5 rating
- Value
  0 out of 5 rating
- Flexibility
  0 out of 5 rating
I was very unhappy with my experience at Bella Rose. I went there in September with my bridesmaids to pick out their dresses. I made my appointment weeks in advance. Once the consultant took us back and had the girls try on a few dresses, she just disappeared. Finally another consultant came over to ask what was going on. Our first consultant ended up leaving my appointment to go help someone else.
Once I finally picked the dress I liked on everyone, I told them the color and had them measured. We were told they were being measured very close to their actual size so there shouldn't be much altering that needed to be done.
Two-three months later, two of my bridesmaids get a call saying the color they ordered is no longer available, and it happened to not even be the correct color in the first place. They had two girls with the same color dress and the other two with a completely different color. I think this goes back to our consultant leaving us and the next one not knowing what was going on. At this time, the dresses hadn't even been ordered yet, even though we were there two months before.
The dresses did not arrive until late April, and my wedding was in May. I was not happy with how long it took them to come in. When they did come in, they had flowers on the sleeve, and the dresses we tried on didn't. We took them back and they told us they were just pin on and they probably just took them off for someone else before we tried them on. The only probably, was when we took the pins out, they left holes in the dress and rust stains. They told us we would have to have them steamed to get them out. I thought they would at least offer to do that for free seeing I didn't order the dress with the flowers on them in the first place and they never mentioned they were part of the dress.
Shirley Sent on 11/18/2013
- Quality of service
  0 out of 5 rating
- Average response time
  0 out of 5 rating
- Professionalism
  0 out of 5 rating
- Value
  0 out of 5 rating
- Flexibility
  0 out of 5 rating
I would not recommend this bridal salon- the dress we ordered was too big and was what they said to order - against our wishes- the alterations person ruined the dress and the salon would not even help us to try and get it fixed. Wedding was last week in Mexico and I had to go to the bathroom crying when I heard my daughter say...." how can I stand to try and make the dress look better and hide the wrinkles sewed into it and the drooping in the front..." For a $1500.00 dress - it should have been a knock out dress.....and it did not make my daughter feel special like it should have.

Are you interested?

Message vendor

Message

First and last name

Phone number (Optional)

Location

Event date

By clicking "Send," you accept our Terms of use and agree to WeddingWire creating an account for you. Your messages may be monitored for quality, safety, and security according to our Acceptable Content Policy. See our Privacy Policy to learn how we handle your data.

Write a review