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Weddings

Bay Gardens Beach Resort Reviews

Bay Gardens Beach Resort

Bay Gardens Beach Resort

Millet, LC
4.8 out of 5 rating, 42 reviews
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Reviews

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  • Quality of service
    4.9 out of 5 rating
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    4.7 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
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    4.8 out of 5 rating
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    4.9 out of 5 rating

Awards

42
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2014 Winner
Weddingwire
4.8/5 42 reviews
Google
4.3/5 1126 reviews
  • Kishna
    Kishna Sent on 06/16/2026
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    My dream destination wedding!❤️🍾🎬🥳🇦🇬🇱🇨

    It was a wonderful experience from a candle light valentine dinner night to a proposal! The ambiance was lovely for the occasion. I could not desire better! Was shocked but also happy and satisfied and the dinner menu was nice....3 course meal with champagne 🍾 😋 😉

    Fast forward to a year after February 14th 2024......Wedding day! From the beach set up to the reception it was a great, experience I was PLEASED! Literally everything I dreamt of...decors, table setting, menu, staff was amazing...my peeps! I even wanted a particular back drop and it was there which made my eyes full of water when I walked in the reception. Even the choices of music was fitting.....shout out to do Lineker Valcin of 🇱🇨 .
    The cost was reasonable, the food was delicious 😋 my families couldn't stop talking about the meals. Overall I must say I was OVER SATISFIED 🤗


    Shout out to Bay Gardens Resort and staff for their hard work and professionalism in making my destination wedding a day to remember! @ kaila Grigg and her team did a superb job! I was truly taken back!

    Even days leading up to the wedding I was confident that all will be well by just talking to Kaila and her team as they put things together and we discuss ❤️ 🤗 They walked us through the entire process leading up to the big day.

    I will choose BAY GARDENS RESORT AGAIN AND AGAIN for any occasion, just say it and they will do it! You wouldn't desire better 😊🙌


    We appreciate you guys❤️💙


    Warmest Regards
    The Henry's (Kishna & Ronnie)
    🇦🇬



  • Leyya
    Leyya Sent on 04/24/2026
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    The most magical wedding day!

    My husband and I were excited when we selected our ‘Magic moments’ package for our ceremony at Bay Gardens Resort and Spa; however, we did not realise how much support, regular communication and consideration would be offered throughout the wedding prep. Kaila was the most incredible wedding planner! She paid attention to every detail and managed to eliminate all our stress ahead of the event. Making our special day seamless and truly perfect for us! We thoroughly enjoyed the beach reception experience that brought our dream to life. The food was amazing, staff super friendly and accommodating to our guests throughout the day. Everyone had a wonderful time. Thank you a thousand times over Bay Gardens!

    Bay Gardens Beach Resort's reply:

    Dear Leyya & Alex,

    Thank you so much for your heartfelt review and for choosing Bay Gardens Beach Resort & Spa to host your wedding celebration. We are absolutely delighted to hear that your experience exceeded expectations from the very beginning.

    It brings us immense joy to know that the level of support, communication, and care throughout your wedding preparation made such a meaningful difference. Your kind words about Kaila are truly appreciated— we are thrilled that she was able to make your special day stress-free and perfectly tailored to you.
    Creating unforgettable moments is what we strive for, and it’s wonderful to know we brought your dream wedding to life.

    Thank you once again for your feedback. It was truly an honor to be part of such a special occasion, and we wish you both a lifetime filled with love, happiness, and beautiful memories.

    We look forward to welcoming you and your family for future celebrations or leisure in the future.

    Warm regards,
    Bay Gardens Weddings & Events Team
  • Martin
    Martin Sent on 02/13/2026
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    Wedding Vow renewal on the beach at Bay Gardens

    From initial contact through to the day we had excellent communication from Jenna and the team. The day was perfect for us and the Pastor was warm and friendly. We enjoyed an intimate celebration with drinks and canapés and our photographer did an excellent job to help us remember these special moments

    Bay Gardens Beach Resort's reply:

    Dear Martin,

    Thank you so much for your kind and thoughtful review. It truly means a great deal to us that you took the time to share your experience.

    We are delighted to hear that you felt supported from your initial contact right through to your wedding day. Providing clear communication, warmth, and attentive service is something we pride ourselves on, and we are so pleased that this contributed to making your planning process seamless and enjoyable.

    It is wonderful to know that your ceremony was everything you envisioned and that the Pastor helped create a meaningful and personal experience. We are also happy that you enjoyed your intimate celebration with drinks and canapés, and that your photographer was able to beautifully capture those cherished moments.

    On behalf of Jenna and the entire team, thank you for allowing us to be part of such a special occasion. We wish you both a lifetime of happiness and hope to welcome you back again in the future.

    Warmest regards,
    The Bay Gardens Weddings Team
  • illustration stars

    Are you interested?

  • H
    Hayley Sent on 05/17/2023
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    A magical experience

    From the moment we started planning the wedding, Kaila has been out of this world in terms of helping us plan the perfect day. She is a really good person who just wants to make sure everything goes to plan and that we are happy! I always felt like everything was under control and would work out. We had some unusual requests which were no trouble to the venue or to Kaila. Kaila helped us with our surprise groom entrance (by boat!) and with our music choices. She also secured the fabulous Errol who played steel pan for us.

    The thing that amazed us the most was the beautiful decor. Such wonderful decor was included in the package. It was super reasonable considering some private florists were quoting me over the odds for additional flowers. We loved the bouquet and arches.

    Comparing our experience with Bay Gardens to other vendors and potential venues we spoke to, the customer service has just been so much more professional, caring and friendly. It never felt transactional or that we were being taken advantage of. I really recommend Bay Gardens Resort if you want an authentic experience which you and your guests will love.
  • Emily
    Emily Sent on 07/13/2022
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    Perfect Tropical Destination Wedding!

    From the very start of planning our wedding our wedding planner, Kaila, was on top of it! She was very prompt with responding to all of my emails. And trust me, I emailed her a lot! She never made me feel like I was bothering her she was always happy to help. When it came down to the ceremony and reception…. WOW! She listened to every little detail! Every part of my color scheme! My bouquet was absolutely stunning and all my flowers were just gorgeous! Music was perfect, and the reception was a blast! Not to mention our photographer, Brent!! Our photos turned out so beautiful! I was blown away! I would recommend this place over and over and cannot wait to go back for an anniversary!
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    Jonas Sent on 04/23/2022
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    Awesome fantastic job well done

    The staff was amazing they went above and beyond food was great. Jimmy made the night extremely fun and ablast. Music choice was wonderful. Many thanks to Kalya she was on point with all the details. Couldn't have had a better team for our wedding. The gm Mrs Patrick made the impossible posible.
  • Patrick
    Patrick Sent on 03/02/2022
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    Our wedding day was magical and beautiful

    Our wedding package was incredible, ceremony beautifully set up on the beach, food incredible, service attentive and caring, Kaila the wedding coordinator did an amazing job understanding what we wanted and completely exceeded our expectations. Bay Gardens has given us a magical memory for our special day, our Guests also had a wonderful time and every single detail was taken care of including flowers, decorations, music, delicious local flavors and above all friendly personnel. We absolutely enjoyed our special day and the complete package that also included a couples massage and a private romantic dinner on the beach. We definitely recommend Bay Gardens and Kaila and will always return to relive our magical memories. Thank you so much. Ryan & Sophia Noel 2.22.22
  • Zoe
    Zoe W. Sent on 11/22/2021
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    Fabulous Venue, People & Service

    We had the most wonderful experience at Bay Garden Beach Resort for our wedding. Nicole and all of the staff are the most kind, helpful, fabulous people and we could not recommend them enough. We had to change it three times because of Covid. We had a magical time.
  • Shanelle
    Shanelle Sent on 08/13/2021
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    Satisfied Couple

    Alex and I got engaged over a year ago. Shortly after, we decided that we wanted to have a destination wedding and St. Lucia had to be the place. It was then we did our research and found that Bay Gardens Beach Resort and Spa had a great wedding package. I then made contact with Nicol who was able to make the whole wedding planning process a breeze. She was able to answer all questions asked and give great advice as to which vendors to go with, travel protocols and ideas for wedding related activities. The day of the wedding was just perfect. We were pleased with every aspect of it. My makeup which was done by Kiss and Makeup SLU was flawless and it complimented my dress (which was made of african print and white satin) beautifully. The decor along with the light humour of the officiant made the ceremony an experience that we would never forget. We were also pleased with the job done by our photographer Jameson of Bexphotopro. He was able to get photos of all our guests which was very important to us. He also chose areas around the property that captured both the sunset as well as the beauty of the environs. Upon entering the reception area we were completely blown away by the decor. It was everything we asked for and far more. Our colour scheme included shades of pinks and purples and they were blended perfectly. The floating candles and lighting made everything come alive. It was just gorgeous. My guests are still talking about how good the food was. Every dish was delicious, we especially enjoyed the desert of tiramisu and jam tarts. The resort provided a playlist which totally fit the occasion and had everyone dancing well into the night. We line danced and danced to songs from my homeland Barbados. We were totally satisfied with how everything turned out. If we could do it again tomorrow, we would. We are forever grateful for everything the Bay Gardens’ team did to make our day an unforgettable one. I unreservedly recommend Bay Gardens to anyone thinking of having a destination wedding. You wouldn't be disappointed.
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    Natalie Sent on 08/12/2021
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    Magical experience

    Our wedding was magical from beginning to end, nothing was too much for them and they attended to all our questions and needs over messenger before the event and also whilst over there. Myself and my husband couldn't have asked for a more perfect day and would highly recommend
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    Megen Sent on 08/10/2021
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    Megen Prosper

    Bay Gardens went above and beyond to meet our wants and needs for our Wedding. Nicol and the team are absolutely outstanding. We can not thank everyone enough. You made not only our day but our entire stay magical.
  • Cindy
    Cindy Sent on 04/26/2021
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    Best destination wedding during covid-19

    My fiancé and I were impacted by Covid-19 by having 3 different weddings cancelled due to the pandemic. After having so many of our plans cancelled, we decided to elope to St. Lucia in November 2020 with 9 of our immediate family members and it was the best decision we ever made. We planned our entire 9 day vacation and wedding within just 2 weeks thanks to the excellent staff at Bay Gardens. Our wedding coordinator Nicol, with Bay Gardens Beach Resort was phenomenal. She coordinated for us to contract with a 5 star quality photographer, Bexphotopro and we received over 275 edited quality photographs from our wedding day. She also secured a 5 star quality make up artist, Kiss and Makeup SLU who arrived and completed my make up professionally, beautifully and better than I could have ever imagined without having a trial. In addition to these services, she coordinated a 5 star quality hair stylist, professional wedding cake of my design, a 4 course meal, personal DJ with playlist of our choice during ceremony and reception and we received a complimentary stay in a beach front room the night of our wedding with a delicious 5 star quality breakfast in bed. The entire experience we had with Bay Gardens staff was exceptional. She coordinated with the marriage license lawyer who came directly to us at the resort to complete all paperwork making the convenience exceptional. The hospitality was like nothing I have ever experienced, all of the staff were extremely friendly, welcoming, accommodating, kind, helpful, resourceful and generous. The staff surprised us by decorating our room with champaign, sparklers and congratulation signs and cards. The cleanliness and Covid-19 precautions were excellent. They provided multiple temperature checks, sanitation stations, bags for face masks when eating, sprayed our luggage with sanitizer. They provided us REAL fruit in each tropical drink, freshly cooked meals by a local chef made to order which were all high end quality, spa services daily and the best experience we could have ever dreamed of. We were provided with real tropical flowers for our wedding arch in the color scheme of our choice including a fresh flower bouquet and boutonniere to match. We had a private meal with beautifully decorated table and chairs all with fresh white linens and fancy runners and dishware. We received a candle lit dinner for 2 on the beach the night of our wedding with a 4 course meal privately served. I cannot express how EASY this was to plan in JUST 2 weeks!!! The email responses were immediate and extremely professional, detailed and helpful. ALL of the staff at both Bay Gardens Hotel and Bay Gardens Beach Resort made our wedding and entire vacation unforgettable. The vendors that were contracted were better quality than I could have planned in the USA. I am blown away by the quality of services we received with such short timing of planning and booking. The price of our wedding at Bay Gardens in St. Lucia was a quarter of the price for one of our weddings we had planned in the USA including all of the amazing services listed above and including our airfare with 8 night stay on a GORGEOUS beach. The resort was very adult accommodating and kid/family friendly. We married under a sea grape and almond tree directly on the crystal clear blue and tourquiose beach. BEST DECISION WE HAVE EVER MADE. If you are looking for a reasonably priced, 5 star quality wedding- Bay Gardens is the destination to choose. HIGHLY recommend to have your wedding and or vacation here during Covid and after.
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    Charlotte Sent on 01/22/2021
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    Covid Impacted Wedding - Made Right

    We had to change our wedding due to Covid; initially in the UK, then to the US, and then to St Lucia. We initially contacted Bay Resorts about 6 weeks out form our wedding date, due to the quick UK lockdown there was a lot of uncertainty, and then we confirmed 10 days prior.
    Nicol at Bay Gardens was on point, she was amazing! There were many things that I didnt think of that she either prompted or took care of.
    Once arrived we discovered we'd potentially been exposed to Covid prior to arrival and had to quarantine whilst additional tests were carried out. Bay Gardens took amazing care of us.
    The wedding itself was amazing. I would highly recommend Bay Gardens to anyone - the staff there are amazing and we have the best memories of our day.
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    Mel C. Sent on 12/19/2019
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    A Superb Experience

    Bay Gardens Beach Resort was the venue of choice for my cocktail hour & reception. It was an incredible experience for guests, my husband & myself. The decor exceeded my expectations - I was very pleased with the attention to detail and how well my vision was executed. The food was delicious. The wedding rum cake favors left guests wanting more. The DJ had guests dancing – The music was fantastic. They recommended the best stylists – My hairstyle & nails looked fabulous on the day of the wedding! What I probably appreciated the most was the professionalism, willingness and warmth of the manager, planners & staff in general. Not to mention, the resort is conveniently located in one of the most buzzing areas of Saint Lucia. The resort itself, is full of fun daily activities. My husband & I were able to have fun after the wedding. We wished we had stayed longer.
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    Siony Sent on 11/07/2019
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    Mr and Mrs Joseph Dream Purple Wedding

    Me and my husband had a fabulous, breathtaking and beautiful wedding ceremony joining our union on the beach front of the beach resort surrounded by family and friends. Nicol and her team provided prompt email communication and helped us with all our needs. The theme was match perfectly with the colour we had chosen. On the day of ceremony Nicol provided reassurance and support through the time. I would recommend getting married at the Bay Gardens Beach Resort as you will have a dream day just like how me and my husband's dreams came true 🥰🥰🙏🏽🙏🏽
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    Mrs A. Sent on 11/06/2019
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    AmaZing!!!!

    Our wedding reception August 18th 2019 was beautifully executed by Nichole and Team .They did a great job by bringing our vision to life which made our wedding day truly amazing !Everything was perfect,to the decor,food ,staff everything was brill! Will definitely recommend :) Again thanks allot for all your hard work guys!!
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    K A Sent on 10/15/2019
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    Mr & Mrs. John's Wedding 16/02/2019

    My fiancé and I were really excited about getting married in St.Lucia, we chose our beach wedding venue to be at the Bay gardens beach resort & spa. The overall experience of planning our wedding was great. Ms. Nicole Alexander events manager she realllllly listened to our ideas and needs for our special day, that was really important we like things done in an organized manner. Ms. Fedellia Emmanuel She has an eye for detail ,she's great at her job while Iʼm giving both of the ladies ideas as to what we wanted they both were on point with responses and feedback. ((Awesome job ladies)) I was quite pleased with the overall outcome. The ladies kept my colour theme on point. My bouquet was very pretty Everything Looked so wonderful.They are so humble, you feel at ease so just relax Nicole & Fedellia got this !!!!!
    Bay gardens hotel The manager Ms.Cheryl Gustavo and staff are really nice. Front desk (Sherian) always smiling and super helpful, kidada ( gurlllll thanks for capturing our special moment.To The DJ ,Chef ,waitress thank you guys.
    We will most definitely visit bay gardens beach resort and hotel again in the future. Thanks to all the great staff at the resort for your part in making our experience a great one, thanks for all the wonderful wishes and advice. See you guys in a few years .We appreciate all of you. Our wedding was quite a wonderful experience Thanks for making our special day one of a kind xoxxo. We love you guys!
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    Servina Sent on 09/01/2019
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    Excellent service

    The services offered were excellent, friendly staff, always willing to provide advice whenever necessary. We made the right choice with this resort

    Bay Gardens Beach Resort's reply:

    Thank you for leaving this review. We are extremely grateful to have been selected for your dream wedding reception. Our team is thrilled to learn that you found them friendly and helpful. Reviews like yours reassure us that we’re growing in the right direction.
    Once again thank you and we wish you the most beautiful love story.
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    Kimberly Sent on 12/07/2018
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    Amazing experience

    After deciding on the date, location was our next choice. Bay Gardens resorts provided exactly what we were looking for, beach front, amazing views, comfortable rooms and delicious food. Our events coordinator Fidellia was amazing to work with. Apart from being friendly and approachable, she ensured that she contacted me with any questions or doubts on theme, colour coordination etc. I would simply contact her via e-mail and request entertainment and she chose the perfect vendors. We had a steel band play and coming from an island where most of my guests frequent steel pan festivals, we can all agree that they were amazing. The fire performace is still being talked about and took our wedding reception to another level. This was an amazing choice on her part to choose this particular vendor. My husband and I felt extremely well taken care off during our stay. Meetings with the lawyer and dj were arranged and executed seamlessly. Always ensuring that our wishes were executed. Everyone had an amazing time and three months after the wedding guests are still saying how much they enjoyed it!

    Bay Gardens Beach Resort's reply:

    We wish to thank you for taking the time out to leave us a review on your recent wedding experience. Your vision is our precision at the Bay Gardens Beach Resort and Spa and we are delighted to learn that you enjoyed our beachfront views, delicious cuisine, comfortable accommodation and our personalized service.

    Creating the most seamless and memorable dream wedding is a major priority for our team and we certainly share your regards with our partner vendors and team especially Ms. Fedellia Emmanuel.

    Thank you once again for your feedback and we look forward to welcoming you for future anniversary and renewal of vows celebrations.
  • J
    Jennifer Sent on 07/27/2018
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    First of all sorry for being so late in giving our review of our wedding. From the moment we land in airport in beautiful St Lucia it’s been an experience beyond compare. That’s memory we will never forget. To all the staff and Bay Gardens Resort Thanks so very much for showing such professional in handling our wedding especially Mr Lord and her assistant. Words can’t express how grateful we are. Everything was perfect. So if anyone is looking for a beautiful, family oriented place to celebrate your special day ,I highly recommend Bay Gardens Resort, you will not be disappointed. They surely take care of us and they will do the same for you. So from the deep of our heart we just want to say thanks so so very much for making our wedding day so beautiful and one we will all ways remember. Jennifer And Theophilus Etienne.
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    User2872986 Sent on 11/20/2016
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    The service was one of a kind. The staff were wonderful. The food was excellent .Wedding planning team did a wonderful job .
    Unforgettable moment indeed u all made it.
    Great job !
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    Tamara Sent on 03/07/2013
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    My Husband and I had an amazing wedding at Bay Gardens Beach Resort in Rodney Bay, Gros Islet, St. Lucia!! My husband is St. Lucian while I am Canadian. Due to some tight legal document timelines and with a baby enroute, we had planned our wedding at Bay Gardens within 6 weeks from the date of the wedding! Lavelle (our wedding planner at the resort) was a God sent! She made everything so easy for us and simply e-mailed me to make decisions on colours, menus, flowers and the fun stuff. When I arrived, it was all planned out, beautifully decorated and we were welcomed with open arms! For the cost of the wedding and reception there (approx. $2000 CND), our wedding was spectacular! For the equivalent wedding in Canada, it would've cost us well over $20,000 CND. I must also add that the the food was incredible! We would recommend their facility for both travellers and locals for both the ceremony and reception! We must also mention that the staff their were wonderful! We would've never known they were so busy with events in December (16+ weddings plus Christmas events that month) because we felt they were so focused on our wedding (permitting only one a day). It really made us feel special. Thanks Bay Gardens and a special thank you to Lavelle!

    Bay Gardens Beach Resort's reply:

    Dear Tamara,

    Thank you for your raving review. We are pleased to hear that Lavelle and team were able to help plan and execute your special day. We will certainly pass on your gratitude and positive comments.

    Kindly,
    Kristen Adamson
    Marketing Officer
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    User1115440 Sent on 02/28/2013
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    My husband Eustacius Phillip and I had our wedding reception at Bay Gardens Beach Resorts and also honeymooned there for two days. The staff was so friendly and welcoming. The Events coordinator Ms Lavelle DuBoulay was so accommodating and went all out to make sure our event was as lovely as can be. From the food to the decorations everything was just perfect. I don't think we could have made a better choice. Great hotel would definitely recommend getting married there.

    Bay Gardens Beach Resort's reply:

    Thank you very much for taking the time to review our wedding services. I will be sure to pass forward your positive comments to Lavelle and staff. On behalf of Lavelle and the entire Bay Gardens team, thank you for choosing the Bay Gardens Beach Resort as your Wedding venue and Honeymoon destination.

    Sincerely,
    Kristen Adamson
    Marketing Officer
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    Dagma Sent on 02/28/2013
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    Wow!!!!Wow!!!Wow!!!!, we cannot stop emphasizing on the excellence in quality, in professionalism, in creativity, in flair, in value of the service we received for our special occasion. We worked with Lavelle du bouy, who co-ordinated the event. Lavelle took my concept of my dream wedding, related to here from across the mile, here in Toronto, and she delivered above my expectation. The venue was auspicious , the decoration was like a touch of heaven, the food was delectable, the entertainment was most invigorating. During the planning stages correspondence with the Lavelle concerning details for the wedding was always easy, she was patient and efficient. My guest who traveled for the wedding, enjoyed their stay at the hotel, and many of them commented on this being the best wedding they have attended. All thanks to Bay Gardens Resort and their excellent staff like Lavelle Dubouy. She is the best coordinator and was a joy to work with.

    Bay Gardens Beach Resort's reply:

    Dear Dagma,

    Thank you for taking the time to comment on our wedding services. We are overjoyed that you had such a fantastic experience with us at Bay Gardens Beach Resort & Spa. On behalf of Lavelle and the rest of the staff who assisted in bringing your dream wedding to life, we are truly honoured to have been a part of your special day.

    Sincerely,
    Kristen Adamson
    Marketing Officer
  • U
    User1099829 Sent on 02/28/2013
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    Excellent service, very professional and accommodating staff. They made what could have been a stressful wedding organizing experience a breeze.

    Bay Gardens Beach Resort's reply:

    Good Day,

    Thank you for taking the time to review our services. We sincerely appreciate your feedback. I am delighted that you had a stress-free wedding experience and I will be sure to pass forward your positive comments to our hard working Wedding & Events team.

    Kind regards,

    Kristen Adamson
    Marketing Officer
  • User1098795
    User1098795 Sent on 02/26/2013
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    Reliable Staff. Breath-taking venue. Wonderful experience.

    Bay Gardens Beach Resort's reply:

    Thank you very much for your positive feedback! We appreciate it.
  • U
    User1093026 Sent on 02/18/2013
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    Professional Staff goes the extra mile to help make your day extra special. Would recommend them over and over again!!

    Bay Gardens Beach Resort's reply:

    We are ecstatic that you had such a fantastic experience! I will ensure that our Wedding & Events team is commended for their great work. Thank you for choosing Bay Gardens Beach Resort & Spa!

    Kristen Adamson
    Marketing Officer
  • A
    Ashley Sent on 02/18/2013
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    Initially I had a planner that was not very responsive at all and I was having second thoughts about having the wedding there. But I was contacted by Kayla Goodman and she took over as the coordinator. She was awesome! Very responsive and she made sure our wedding was perfect! All the hotel staff, even the managers were a joy to work with.

    -Ashley and Carlin Jones

    Bay Gardens Beach Resort's reply:

    Ashley,

    I sincerely apologize for your initial wedding experience. I will certainly look deeper into this issue to ensure that it does not happen again. At Bay Gardens, we pride ourselves on offering customized, professional and quality wedding services.

    I am delighted that everything was taken care of, however, and that you ultimately experienced the wedding of your dreams! Thank you for choosing Bay Gardens.

    Kind regards,

    Kristen Adamson
    Marketing Officer
  • B
    Barbara Sent on 01/21/2014
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    The venue, food and service were excellent and the flexibility and responsiveness of the staff throughout the event made my daughter's wedding a huge success. In the middle of the ceremony, it started to rain and the staff ran out with a tent which allowed us to continue with little interruption. I have stayed at this hotel several times and highly recommend it.
  • Y
    Yasmina Sent on 02/28/2013
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    I tip my hat off to Lavelle Du Boulay (wedding Cordinator) . Lavelle was patient with me through everything. I actually started woring with her back in january 2012 for my initial proposed wedding in december 2012.
    i then had to push it to feb 2013. We had countless meetings. And was understanding, i really appreciate all her hard work. I also would like to say that her assistant was also great and the remaining staff workers . thank you sooooo.. much for making my wedding reception unforgetable!!!!

    Bay Gardens Beach Resort's reply:

    Yasmina,

    I am thrilled that you had an unforgettable experience at Bay Gardens Beach Resort & Spa. I will pass along your positive feedback to Lavelle and her team. Thank you for choosing Bay Gardens!

    Kind regards,

    Kristen Adamson
    Marketing Officer
  • Chernika
    Chernika Sent on 08/10/2021
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    Great experience

    My husband and I had a perfect wedding day!
    We got everything we dreamed of.
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    Sandra Sent on 10/15/2019
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    Remarkable

    Bay Gardens has found and mastered the art of customer service, they went beyond what was needed by my husband and I, ensuring that our stay was one so memorable, that we must return
  • M
    Martin Sent on 12/16/2021
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    A few blips along the way but the final outcome was what we wanted

    A few blips along the way but the final outcome was what we wanted
  • S
    Sarah Sent on 08/31/2019
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    We were treated like family at the resort for your wedding day.

    Everything was excellent. From email convos to rehearsals, price point, food decor and decorations and their assistance on my day.

    Bay Gardens Beach Resort's reply:

    Thank you for the taking the time out to leave this wonderful review. We strive to provide a seamless stress-free service from start to finish and are delighted to learn that you were satisfied with our services. We are indeed family and we look forward to welcoming you for future celebrations.
  • QueenCeleste
    Samantha Sent on 06/03/2019
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    Happy Newlyweds

    If your looking for the perfect Romantic Beach Wedding, Bay Gardens Resort is the ideal place. Friendly and professional Staff who are willing to go out of their way to ensure that you have your dream wedding. They definitely know their stuff. Nicole is an absolute angel, soft spoken but very efficient, Fedellia and her team were awesome, I am still wishing that my husband and I could go back to that moment, to that very day :). I loved every moment, The wedding cake was the most delicious fruit cake I have ever tasted and that says alot since I never met anyone who could rival my mother's fruit cake :). The whole experience felt like I was cloud 9 dreaming!! from the moment we arrived on St. Lucia, Nicole kept in contact with us, she kept us in the loop about everything and was always very helpful. From flower arrangements to all the last minute details, Nicole and her team was on top of it, once we were on the island we never once felt the "pressure" or felt stress out about the planning or the outcome of the wedding, and it was a wonderful experience. Bay Gardens Resort made us feel so welcome and so my Husband and I would HIGHLY recommend the Resort and their team among top wedding venues and planners on St.Lucia.

    Bay Gardens Beach Resort's reply:

    Thank you for the taking the time out to leave this great review. Your vision is our precision at the Bay Gardens Beach Resort and Spa and we are extremely grateful to have been selected for your dream wedding.

    We are delighted to learn that you felt relaxed during your experience with us and found our team friendly and professional. Your feedback will certainly be shared with the entire team.

    It was certainly a pleasure working with the two of you and we look forward to welcoming you and your family to the Bay Gardens Beach Resort and Spa for future events.

  • U
    User1505664 Sent on 01/13/2014
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    We were very happy with Bay Gardens Beach Resort. The're main goal was to make us happy and this was achieved. The food catered for our guests were excellent. Overall, I would recommend to anyone whether you are having a destination or local wedding. Pleased!

    Bay Gardens Beach Resort's reply:

    Dear Alana,

    Thank you very much for taking the time to review our Wedding Services. We are very happy to hear you had an enjoyable experience. I will ensure that our Chef and Wedding & Event Coordinator receive your valued feedback.

    Sincerely,
    Kristen Adamson
    Marketing Coordinator - PR & Communications
  • Dorota
    Dorota Sent on 02/27/2019
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    Memories for a lifetime

    Nichol & team helped make our dream wedding on the beach come true. We made initial contact & developed all plans remotely (we live outside of Saint Lucia) via emails / messaging... and everything happened as per plan. The team was very flexible to our needs... we felt the resort was ours for the day despite being fully booked. All our guests (45) totally enjoyed the wedding & we have memories for a lifetime. I would definelty recommend Nicol and the Bay Gardens Resort if you are thinking of getting married in Saint Lucia. Note that ours was just the wedding ceremony at the Bay Gardens, not reception.

    Bay Gardens Beach Resort's reply:

    Thank you for taking the time to leave us a review on your wedding experience at the Bay Gardens Beach Resort and Spa. We are indeed thrilled to have had the opportunity to create your dream beachfront wedding.
    It was certainly our pleasure to serve you and your guest and we look forward to welcoming you for future anniversary and renewal of vows celebrations. Your kind regards will be share with the team.
  • Joan
    Joan Sent on 01/10/2019
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    Underwood & Mitchell Wedding

    My husband and I had a vision for our wedding, and the Bay Gardens Resort and Spa worked with us to bring it to life. The one small disappointment was the florist who failed to deliver the bridal bouquet we requested. Nicol, our wedding planner, did all within her power to try to rectify the mistake. We appreciated her efforts.

    Bay Gardens Beach Resort's reply:

    Thank you for leaving this review. At Bay Gardens Beach Resort and Spa, we stand by our motto “Your Vision is Our Precision” and we are delighted to learn that we were able to meet your expectations. We once again would like to express our sincere apologies with reference to wedding bouquet received and have since relayed your reviews to the vendor.

    Thank you once again for your feedback and we look forward to welcoming you for future anniversary and renewal of vows celebrations.
  • K
    Kelli Sent on 03/27/2013
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    we had a lovely beach wedding at the resort, and it was as I imagined. however, I had "N. American expectations" and this is a 3rd world country and they (rightfully so) operate on "island time" with a very laid back attitude. the pre-and post staff was great, the beach was very nice and although public, people respected our privacy. Lavelle pulled everything off as I wanted but there were times that she was slow (several days) to reply to my emails. the food was as reviewed on trip advisor, and not great inspite of the chef and I discussing it ahead of time. despite sending all paperwork to the lawyer, she did not have it when we arrived so our originals were crucial. Photographer, good, videographer, OK, but deleted footage we wanted, hairdresser, not great. overall I was very pleased and I thought it was a good price for what we wanted.

    Bay Gardens Beach Resort's reply:

    Dear Kelli,
    Thank you for taking the time to submit your review on Wedding Wire. It is our goal to continuously improve our services so that our clients experience the wedding of their dreams at Bay Gardens.

    I appreciate your constructive comments and I wanted to let you know that they’ve already been brought forward to the teams and to Senior Management. I will note that where legal paperwork is concerned, the pre-sent copies help to begin the certificate process; however, originals are mandatory in order to complete and receive the marriage license.

    With regards to the outsourced services (i.e. photographer, videographer & hairdresser), Lavelle and team will liaise with the respective organizations. It is important to us that we work with top contractors who provide only the best service to our guests.

    Thanks again Kelli and all the best!

    Kristen Adamson
    Marketing Officer
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    Abigail Sent on 11/17/2019
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    My wedding experience was amazing. The staff are very friendly and make sure to make my special day the best day of my life.

    Amazing location That I believe is the best on the island, the staff are amazing , they did everything to ensure that my day was unforgettable . My wedding planner was efficient and very friendly and understanding, she made sure that all my needs were met. From the general manager down to the kitchen staff, they all made me feel like “The Bride “ and they respected and delivered all of my wishes . I am picky might I add, however I was never disappointed. I wish I could do it all over again 🥰😁❤️
  • K
    Katia Sent on 08/29/2019
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    My Wedding Day

    This was so magical, I was very impressed with their work and they worked tirelessly to get everything completed to make my day special. Big Up to the events manager (Nicol) and her team for a job well done.

    Bay Gardens Beach Resort's reply:

    Thank you very much for taking the time to review our Wedding Services. We are indeed delighted to have been trusted with the opportunity of bringing your wedding vision to life. It was truly magical; your kind regards will be shared with the team.
    Looking forward to celebrating future anniversary celebrations with you two.
  • E
    Emma Sent on 04/06/2013
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    I agree with another review that the wedding planner was slow to respond to queries, which worried me before I arrived in the country but we had a meeting the day before the wedding and everything was as I wanted it.

    The services provided, including the catering and DJ, were to a high standard and our wedding on the beach was enjoyed by all.

    Only problem was my dress being returned to me by housekeeping with a burnt hole in the train two hours before the ceremony. Still no response from Lavelle on the compensation she agreed to for this, which obviously tarnished the day but not my fondness for this hotel.

    Bay Gardens Beach Resort's reply:

    Emma,
    We sincerely appreciate the time you took to provide us with a detailed Wedding Wire review. Overall, we are pleased that your wedding day was enjoyed by all and set exactly as you had dreamed it.

    With regards to your dress, please let me first apologize for this experience. I can assure you that this matter has not been taken lightly.

    Since this incident occurred, we’ve been in contact with the dry cleaning company that returned your dress in such condition and we’ve expressed our deepest disappointment in them. We are in the process of working with them on a suitable resolution at this time.

    Lavelle will continue to be in contact with you.

    Sincerely,
    Kristen Adamson
    Marketing Officer
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