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Weddings

Baxter & Company Hair Salon Reviews

Baxter & Company Hair Salon

Baxter & Company Hair Salon

Franklin, TN
4.0 out of 5 rating, 5 Reviews
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Reviews

4.0 out of 5 rating
4.0 out of 5 rating
5 Reviews
80% recommend it
  • Quality of service
    4 out of 5 rating
  • Average response time
    4 out of 5 rating
  • Professionalism
    4.1 out of 5 rating
  • Value
    4 out of 5 rating
  • Flexibility
    4 out of 5 rating

Awards

5
  • User2430928 Sent on 11/17/2015
    5 out of 5 rating
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    My 6 bridesmaids and myself arranged to go in for beauty services. Baxter and Company set aside an area for us to do our hair and makeup and they provided fruit and beverages for us while we were waiting. Brittany Bills and Jillian Lafitte did hair and did a beautiful job on everyone. Kourtney Hudson did the makeup and she was absolutely fabulous.
  • B
    Brittany Sent on 06/03/2015
    5 out of 5 rating
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    AMAZING!!! We had 6 of us getting ready for the wedding and they welcomed us like family. Nancy the owner is fabulous and so sweet! Jill and Brittany did an amazing job on all of our hair. We looked like rock stars! :) Cassandra is one heck of a make up artist. She made all of us look gorgeous, while still keeping true to ourselves! I can't say enough good things about this salon! Simply amazing! :)
  • Kelyn & Frederick Nash
    Kelyn Sent on 08/11/2014
    5 out of 5 rating
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    I didn't end up using them the day of my wedding but i did use them for just getting my hair done. The place was very clean and the staff was very friendly.
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  • K
    Kristi Sent on 09/16/2016
    4.1 out of 5 rating
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    Just finished my trial run for my wedding day hairstyle and I couldn't be more pleased. First off the boutique is very inviting and the staff is so warm and welcoming that I was immediately at ease. They really tend to you and seem genuinely grateful for every client they serve. I went into my hair trial with several pictures but no real idea of what I wanted. Lindsey was so patient with me as she showed me options and tried out different styles to help me visualize how everything would look. She did an amazing job and was so personable to work with. I am so grateful that I did this trial run and am very excited to actually get my hair and makeup done for my wedding. I know they will make me look beautiful and that I will have fun prepping with them on my wedding day. Also these ladies were great as communicating and scheduling all that I needed and were quick to respond to my inquires. As for their prices I found them to be very comparable if not cheaper than other places and you definitely get your money's worth. Definitely would recommend them for special occasions and would love to have them as my new stylist for the future!
  • C
    Caitlin Sent on 05/17/2018
    1 out of 5 rating
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    I had an really terrible experience at this salon. A stylist (from another salon) had to cancel my appointment last min, I still wanted to get my hair done, so after calling around, made an appointment here based on a recommendation from a friend. When I booked the appointment I specified only one thing, that I didn't want a junior stylist...I'm sure you can see where this is going...Turns out that's exactly who they booked me with. (This was a second career for Kim so age was not an immediate give away to her lack of experience , so unfortunately I didn't know until it was too late.) Long story short her foils bled, the owner Nancy attempted to fix it (she didn't) and they still charged me. Now I'm out that money and what it will cost me to have a color correction done (which is going to be quite a bit I'm sure ) I understand mistakes happen, the owner could have made it right and didn't, even though she knew a problem occurred with her receptionist (booking w/ a jr stylist) and with the work done on my hair.