Ja'net Sent on 07/29/2025

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Very Happy

Gia was so helpful and accommodating for my daughter’s graduation party. It was perfect. I will definitely rent this venue again. Ten stars all around 😊

Alisha Sent on 07/27/2025

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Our Wedding 7/19/2025

I want to start out by saying this venue was amazing!!!
My original venue wasn’t going to work out for us so I got online and saw Confettis .I must say the place is so nice good space and lots of parking they even have a wheelchair lift !! Oh and I can not forget my girl Nicole !!! This lady is amazing she went above and beyond to make my wedding day special Nicole thank you soooooo much you are amazing we will definitely be holding more events at your place !

Michelle Sent on 06/13/2024

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Beautiful wedding

My wife and i got married May 25th of 2024 and my wedding was amazing. Nicole surpassed our vision and made our wedding amazing. Decorations were perfect and she was very responsive.

Trinae Sent on 10/10/2023

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Wonderful Place for a Celebration!

Gave my daughter a 30th birthday brunch and it turned out beautifully. Many of the guests loved the venue and thought it was beautifully decorated. I would certainly be using this venue again.

Nicole Sent on 06/29/2023

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Exceeded expectations!

This is the 2nd event I hosted at Confetti's. My daughter wanted her sweet 16 birthday as a masquerade ball. Confetti's did not disappoint. The hall, lighting and décor was perfect! I was able to go in early and set up for my event. I was given more than enough time to prepare for my guests arrival. Gia allowed me to stay an additional hour on the night of my party so that my guests didn't have to feel rushed as they were leaving. So many guests complemented the decorations and how smoothly the event was. I will be booking another party in the future!

S M Sent on 06/22/2023

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Confetti’s Event Center

I had a graduation party at Confetti’s Event Center and it was wonderful. Price was definitely reasonable and Gia went above and beyond to accommodate all of our request. We’re definitely going to use this event center again.

Howard Sent on 06/08/2023

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Great team!

The team is ALWAYS on point and great to work with. We couldn't have a great event without them!

Lisa Sent on 05/03/2021

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Wedding recepton

Gia and her team are amazing!!!!!!!

Kijuana Sent on 01/26/2021

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Baltimore's Best Events

I've been renting all of my event decor from Gia for years. She is a pleasure to work with

Meghan Sent on 01/16/2020

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One stop shop

I loved the venue and the event planning staff was professional and patient. It was convenient to have the wedding and reception in one place; as well as my rentals.

Candace Sent on 09/26/2019

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Wedding of Our Dreams

I have had several events with this company and I have not been disappointed with any service we’ve received. Gia and her coworkers are lovely and have the best ideas to complete any look. Thanks so much!

Lee L. Sent on 04/03/2019

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Came to my rescue!

Gia and her team were amazing! We had a last minute request and within 2 hours they delivered. The level of professionalism with the delivery and setup team was outstanding. A last minute request can be very stressful for everyone, Baltimore's Best made it easy.

Dina Sent on 10/02/2018

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Excellent services! I used Baltimore's Best Events for my daughter's baby shower. They provided balloons and a decorated chair on last minutes notice; delivered and set it up, at an affordable cost! I highly recommend their services!

Ron Sent on 09/20/2018

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Just wanted to take a moment to reach out and give Gia and her Team the utmost respect and sincere thanks. I Run a business myself and I am subject to reviews as well and what I have learned is that you cant please everyone no matter how hard you try unfortunately. I have people tell me all the time that the reason they are at my place of business is because of the stellar reviews, which is why I am writing this review and only do so for places I feel are worth a stellar review I do not review anything to complain I keep that to myself and go somewhere else next time. I read all the reviews for Baltimore's Best Events before contracting them and saw more positive then negative and a lot of 5 star reviews. that being said I found Gia to be an absolute professional from the inception of my event until my the last client left the event, the facilities were great the service was even better and the food was amazing no issues at all. I felt like I had put way too much burden on Gia at times only to have my expectations exceeded. I will be using them going forward for all of my professional and personal event needs my clients still talk about the event and how incredible everything was. I let all of them know that any event needs they may have to contact Baltimore's Best and prepare to be amazed by the care and service they receive I felt like I was the only customer they had but know I wasn't 5 stars isn't enough for them.

Sincerely,

RWC

Terri Sent on 09/19/2018

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Amazing service. They provided me with a one stop shop for my event provided facility, delicious food and balloons and attractive decorations. Very professional from start to finish. Pricing was very affordable and I would use them again with out a doubt !! Very very satisfied .

Graciella Sent on 03/27/2018

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Superb all around services and venue space! I highly recommend Baltimore’s Best for a “one stop shop” full service event planning and venue for any special occasion event!
No matter the occasion, Gia the owner, and her staff will work tirelessly to make sure your event has everything you want and need, and take care of every detail to perfection so that you don’t have to worry at all. This even includes finding and booking any entertainment needs, for example, Disney characters, magician, face painter, DJ, dance entertainment etc., Gia and her staff are friendly, professional, and very easy to work with!
The venue itself is also beautiful, a really great space and can be set up and arranged according to the needs of your event and occasion.
The particular event for my review was for was a child’s birthday party so the space was beautifully decorated and perfectly arranged so that the party had a large bouncy house, DJ and dance area, tables for sitting, and a food, cake, and drinks area. Thanks so much Gia and staff for making the party go over very smoothly and wonderfully!

Myesha Sent on 03/25/2018

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I don't know where to begin: MY EVENT WAS NOTHING LESS THAN AMAZING...BECAUSE OF THE ORGANIZATION AND FULL HELP AND CONSTANT ASSISTANCE OF THE STAFF AT BALTIMORE BEST EVENTS! LET ME GIVE DESCRIPTIVE DETAILS. I rented out the HALL Feb. 2017 to give my mother and stepfather a spectacular 20 year wedding anniversary gathering.. The guest list was well over 150... I didn't have to use outside rental for tables, chairs, linen, and even servers and a bartender....THEY SUPPLIED ALL OF THIS according to the package and added on selection in my package deal...THIS ALONE, TOOK AWAY A LARGE AMOUNT OF PRESSURE AND STRESS while I planned the event. At the last minute, an unforeseen circumstance kept one of my personal servers from being able to come and help serve the food catered by my husband catering business....THE STAFF....TOLD ME NOT TO WORRY... AND STEPPED RIGHT IN AND RELIEVED SO MUCH PRESSURE OFF OF ME BY HELPING TO SERVE.... THIS MEANT SO MUCH TO ME... THE BARTENDER OF WHOM I ALSO GOT THRU MY PACKAGE DEAL AT THE HALL WAS SUPERB... HE TOLD ME TO JUST HAVE THE SUPPLY OF BEVERAGES/LIQUOR AND LET HIM SET IT UP AND MOVE FORWARD DISTRIBUTING IN HIS WAY... O MY HEAVENS... HE WAS SO GOOD AND SO THOROUGH.... THE LINEN SELECTION WAS UP TO DATE AND UP TO THIS DAY AND TIME STANDARDS... THE DECOR... THE WALL WASH LIGHTING... EVERYTHING WAS SO OUTSTANDING AND WELL DONE.... I JUST CANNOT THANK THE STAFF...EVERYONE ENOUGH ON SUCH AN AMAZING JOB WELL DONE.... ONE BIG NOTE... PARKING.... NO PROBLEMS AT ALL...MORE THAN ENOUGH SPACE AND EVERYTHING WAS WHEELCHAIR ACCESSIBLE.... THANK YOU ALL SO MUCH... I WILL CONTINUE TO GIVE YOU ALL MY BUSINESS!!

Michael Sent on 03/24/2018

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I ordered a confetti cannon and had it delivered. They guy showed was very helpful in showing me how to use and setup it up. Thanks again!!!

Laura Sent on 11/28/2017

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I needed a last minute sound system. Called Baltimore's Best Events at 7:30am - had the sound system delivered to my event SAME DAY at 10am. Unbelievably fast and accommodating...and they were extremely pleasant, professional, and overall just willing to do whatever it took to help me out. #LifeSavers #EventSavers #TrulyBaltimoresBest #ClassAct

Tasheika Sent on 09/27/2017

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The Driver that delivered our tables for our event was very polite, friendly, and professional. He was on time and had a No Problem Attitude! Thank You to Baltimore's Best!

Kathleen Sent on 09/18/2017

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We used Baltimore's Best Events to get a chuppah for our wedding. They were very responsive, had a beautiful chuppah, and got everything delivered, set up, and taken down without any problems. It was basically as smooth as we could have asked and we're very happy we went with them. Thanks!

Jamie Sent on 08/11/2017

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Balloon columns and clusters were great and added a festive touch to our event. They matched the colors perfectly to our company logo. Very easy to work with - thanks!

Kaneda Sent on 08/07/2017

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We had a wonderful time and Confetti Events was the best venue and most of all the best staff. Best of all they allowed me to come in hours in advance to setup and a young lady (sorry forgot your name) and gentleman greeted us and help us bring in our stuff, which was a lot.

My husband's 50th birthday was perfect and everyone enjoyed themselves immensely. I would like to give a special shout out to your bartender Mark, he was awesome. We'll be booking with Confetti for our next event. Thank you so much for everything and making our party a success.

Anaya Sent on 07/29/2017

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Really glad I chose this venue over the other one I had in mind. They had many options of colors and made it very easy and convenient one stop shop. Everything was already set up for us which was a major plus. All we had to do was show up! Thank You

Lisa Sent on 07/08/2017

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Baltimore's best events provided balloons for a wedding. They were great to work with, their price was reasonable, they showed up on time and did a great job. I would definitely recommend them!

Susan Sent on 06/27/2017

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Our party was actually the wedding reception in our back yard. It was super casual, and I rented tables and chairs, as well as children's games to keep 20 children entertained. I also hired a server from this company to aid with service and clean-up. She was excellent, far beyond what I expected. Best we've ever had, and that's saying something because I'm a retired chef and have high expectations.

Kisha Sent on 03/08/2017

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This was a last minute venue selection for my son's Christening/1st Birthday. The event was for 4 hours and including the decorations I was impressed with the overall cost. (Some might say a little much, but for me convenience is everything.) I was able to enjoy my event without the hassle of decorating and cleaning up. It was worth every penny. I cannot express how accommodating the staff; especially Jody was regarding my event. I literally didn't have to do anything. The decorations was perfect and the little minor changes I had to make on the day of the event was seamless. The staff was very attentive, and they had a larger party in the other ballroom. which didn't conflict with my event at all. The bartender Mark, was incredible. He made sure my guest had plenty of water, ice, drinks etc. I have to admit for a last minute venue I was a little skeptical. However, I was more than satisfied by the end result and will be using them more in the future. I can't say enough how satisfied I was regarding their service and professionalism. Thank you all for making my event a success.

Fallon Sent on 01/08/2017

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By far one of the best experiences I've had working with a venue. I used Confetti Event Center to have my husbands 30th birthday. Jody was my event coordinator/caterer and was absolutely perfect from beginning to end. She helped guide me through the process, was very professional and made sure my guest had a fantastic time. My entire party had so many great things to say about our event afterwards from the decor, to location and the food! They were upfront about all cost so there were no surprises and very affordable for the value they provide. I would ABSOLUTELY recommend and use them for future events.

Jaid Sent on 12/17/2016

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I was really impressed with how my wedding turned out.
I'm very picky and I was beyond satisfied. My wedding was absolutely perfect and I appreciated that they let me have the ceremony in a separate space. The reception and the decorations were absolutely beautiful. The staff is astounding as well. There would be no other place that I would recommend for such an important occasssion.

Brittney Sent on 11/14/2016

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I recently had an event at Baltimore's Best Events/Confetti's Event Center this past September. I was thoroughly impressed by not only the service I received but the ability of the staff to accommodate my last minute request. The venue was absolutely gorgeous. From the linens, to the centerpieces, to the additional mood lighting that was provided really helped me to achieve the look and bring to life the vision I had expressed to my event coordinator during our initial consultation.

Scott Sent on 11/01/2016

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this place provides everything you can imagine that you may need for any type of event. My wife had a party last week and everything that we requested for her event was done very professionally. I was very impressed with the service that night. I came a little early to drop off things for the party and there was staff there that set up the room for the party that made sure we were all pleased before they left for the night. The bartender Mark that worked the party was great. If you need a bartender for your party request Mark. He was awesome. He was so friendly. We had over 100 guests and he was able to work alone and kept the line moving fast. Tommy was working in the back but he made sure we were comfortable and that we didn't need anything for the party. He also made sure that people attending another party upstairs at the same time of my wife event did not interrupt her party.

Lita Sent on 08/02/2016

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I celebrated my daughters 16th birthday here and it was a wonderful experience. The staff was delightful, the venue was awesome and the panning experience was overall exceptional. Will definitely use them again.

Renee Sent on 07/06/2016

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I firmly believe this establishment provides the ideal setting for your venue. Whether A wedding, a special birthday party or professional work gathering, this facility has all the elements to provide a top level experience!!
I was so pleased with the experience and outcome! Everything was amazing and no detail was left undone! Gia and her staff provided an exceptional level of customer service and the attention to detail was exemplary!! Everyone went above and beyond to create a memorable event and truly exhibited a level of dedication to excellence that was gold standard!!
Even when a much needed item was left at home, Gia made a special effort to locate the item at a local retailer and saved the day! My sincere gratitude to Gia and her staff for delivering the perfect evening from start to finish!!

Lynn Sent on 04/14/2016

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Gia and her crew took care of every detail. We were very pleased with the decorations, the venue, and the food. We highly recommend Baltimore's Best Party Entertainers!

Wendy Sent on 04/11/2016

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The staff at Confetti's made sure that my twin girls' B'not Mitzvah party was a day to remember! They assisted me in designing a room layout that would accommodate our 80+ teens while still making the grown ups feel comfortable too. They were flexible when we wanted to adjust our menu options, and they were even able to fulfill my girls' last minute request for a Shirley Temple Fountain which was a big hit with the kids all night long. The food was great, and Jodi, the servers and bartender all took wonderful care of my guests' needs (and my needs too!). Baltimore's Best also provided our DJ and MC/party starters which can make or break any party. I trusted them to make these selections for me, and we were thrilled with the results! We provided the DJ with some "sample song ideas" in advance, and he completely got it and played music that kept everyone - young and young-at-heart - on the dance floor all night. He even went the extra mile and assisted me with a song mix for a special crazy father/daughters dance surpirse. Our MC Andi was phenomenal. She spoke with me AND my girls beforehand about the overall flow we wanted for the party, and then she kept the party rocking and running smoothly and on schedule without me having to worry about a thing. Gia and her team did a great job taking the vision in my head and bringing it to life for my girls, and the night was a total blast! It's been almost a month, and we're still getting compliments from people about what a great time they had. Thank you to Baltimore's Best and Confetti's staff for helping us create a celebration to remember!

Minnie Sent on 03/09/2016

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I wanted to surprise our son on his 40th birthday at his office. His father and I wanted a singing gorilla. I went on line and found Baltimores Best. I told Gia what I wanted, gave her the details. She was excellent! She kept in touch followed my instructions. The gorilla called me the day before to touch base. This was all done in 6 days!!! It was PERFECT, very professional, and best of all our son was at a loss for words which has never happened.

J Thomas Sent on 01/06/2016

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The Loft is an Intimate space with great potential for decorating. The staff was friendly and accommodating especially with this being s last minute event.

User2434038 Sent on 11/19/2015

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The venue and staff were great and helpful. This is the second party that I have had at Confetti's and each time all of my guest as well as myself hd a great time and was thoroughly pleased.

Traci Sent on 10/25/2015

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Baltimore's Best Events has the best section of gorgeous, quality decor rental options that I have seen in our area hands down. I speak from working with many of the companies for previous engagements. Our guests were wowed with the event decor!

Rob Sent on 09/02/2015

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The folks were extremely helpful and had wonderful suggestions. I could not have asked for more flexibility and service. I will use them again and again. God bless this company

Nicole Sent on 07/17/2015

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Amazing!
My daughters birthday party was so awesome!
This is due to Baltimores Best Events and Miss
Marsha. She was professional and so talented
She was excellent with all the kids. Playing games singing dancing, non stop fun!

Lonny Sent on 05/11/2015

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Gia and her staff were so wonderful. We could not have imagined a better event. Everything was planned to perfection. What was amazing was that the event went even better than planned. DJ -- Amazing. Food--Amazing. Decor Beautiful and fun. My daughter and her friends and family will remember forever.

Thank You Baltimore's Best Events.

Michael Sent on 05/11/2015

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I had initially tried to plan a memorial service and was not sure how to even plan an event. Gia Magliano the owner made many suggestions and provided an event that made my wife's celebration of life a very joyous occasion for all of our family and friends. The event hall was decorated beautifully and the food that was prepared for our event was wonderful. The staff was very accommodating and friendly to all my guests. I would recommend Baltimore's Best Events for any occasion.

Maddie Sent on 03/03/2015

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Gia Magliano, our wedding planner, was both very lovely and incredibly professional. Before the wedding we worked on color scheme, cake, linens, centerpieces, and lighting. The decoration at the reception could not have turned out more spectacularly beautiful. In addition, Gia found the perfect photographer (Cristie Shires) and DJ (Troy Hernandez) for our wedding. The photographer worked with me extensively to achieve the photos I dreamed of and the DJ was professional, charismatic, and ran the reception smoothly. Many people came up to tell me what a fabulous a job he did. Thanks to Gia, Cristie, and Troy my wedding exceeded all expectations. I received numerous compliments on how wonderful the wedding was thanks to them.

User2055719 Sent on 03/02/2015

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The wedding planner was excellent, and she made the wedding day events occur
with promptness and great professional judgment. A mother of the bride cannot
be everywhere, nor do everything. The planner we hired, Gia Magliano, is very
knowledgeable and helpful, and I highly recommend her to others shopping for
a planner. She took care of finding the right vendors for: DJ services, photography,
decorations, linens, on-site wedding day coordination, the cake (far above
average, in taste and appearance). There are hundreds of vendors out there, and
a great planner knows which are the go-to, best vendors. The DJ was over-the-top
fabulous; he responded to the bride's playlist carefully, and he MC'd the event, and
took charge of the reception schedule, and handled all of the rituals (first dance,
introductions, cake cutting, etc.) with great confidence. The photographer, Cristie
Shires, is the consummate professional. She came to our home to capture
the bride, bridesmaids, and mother and great-uncle of the bride posing at home.
She was very attentive to the bride's and family's requests for photos, and went
the extra mile for this client. I have never worked with a more customer-oriented
photographer--Cristie is exceptionally good at her craft.

User1774091 Sent on 08/20/2014

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We were so happy with Baltimore's Best, that I was already promoting them at my son's birthday party! The decorations were gorgeous! I'd definitely use them again, and actually am planning to have them decorate for my sister's baby shower. Gia and her staff are professional and a pleasure to work with.

Cynthia Sent on 07/08/2014

5 out of 5 rating

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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating

My daughter's Sweet 16 party was a huge success, and much credit is due to the staff at Baltimore's Best Events. The vendor truly is a one-stop shop, and they can provide you with as much assistance as you need. The staff was incredibly helpful, starting with the initial planning process, and the event coordinator offered advice, tips and suggestions along the way with party colors, theme, decorations, etc.,. The venue is just the right size and can accommodate small and large gatherings. It was beautifully decorated, which immediately impressed all of our guests. One major plus with booking a party at Confetti's is that they will allow you to bring your own food. There was an outside caterer fee, as well as a cost for equipment and kitchen rental and hiring wait staff to assist during the party, but the total amount of these charges was very nominal compared to the cost of hiring a licensed caterer. The wait staff was very accommodating and helpful and handled everything on the night of the party with very little direction or guidance from me -- I'm incredibly grateful for their assistance because it allowed me to enjoy the party without worrying about the food, drinks, cleanup, etc.,. Baltimore's Best Events also has an amazing graphic designer. She created beautiful invitations for my daughter's party that matched our color scheme, as well as an awesome sign-in board that my daughter will treasure forever. If you book a party at Confetti's or hire Baltimore's Best Events to assist you with a party at an off-site venue, they can do it all and it will save you the stress of looking elsewhere. I could not be happier with the services provided by Baltimore's Best Events!

Amanda Sent on 06/12/2014

5 out of 5 rating

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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating

I decided on Confettis/ Baltimore's Best because they did pretty much everything. I only had 3-4 months to plan my wedding and I had such a limited amount of available free time to do so. Confetti's made my wedding planning easy and possible for me to do without any stress. They covered the dj, officiant, photography, day of coordinator, invitations, decor, venue, caterer, favors and centerpieces. I was able to select everything I wanted in just a couple of meetings with my coordinator.

When the day came I was so happy with everything that Confetti's did for me! First of all I had the BEST wedding coordinator, Jenna. Not only was I blessed to have her on my wedding day she was also one of the awesome wedding coordinators that helped me everytime I stopped in after work for my quick impromptu meetings. She made sure that everyone had everything they needed and she definitely went above and beyond the call of duty. The staff was so nice from the caterers, the dj, the bartender and everyone else that helped make my day special.
Everything was perfect for my special day. Every one of my guests have mentioned to me that my wedding was the best they had ever been to. It was fun and all of the event staff went above and beyond for my guests and I. I am so happy I chose Confetti's to be a part of my special day.

Devin Sent on 01/07/2014

5 out of 5 rating

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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating

I have used Baltimores Best for my personal use as well as my corporate events and I have been more than pleased with the level of service each time. We have used the DJ charachters as well as all the furniture and party rentals every year fro the past 5 years and each time i was never let down. This is a great and well oranized team that I would recommend to anyone.

Richard Sent on 01/06/2014

5 out of 5 rating

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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating

Having used Gia and her staff during a tough time with my Mother's Memorial several months earlier, we decided to have a more joyous celebration during the Holidays. Gia made our family dinner a huge success for our intimate gather of 25. From the food to the decorations to the clean up, everything was seamless. Thanks again, we look forward to working with you for our next celebration.

Jimmie Sent on 11/23/2013

5 out of 5 rating

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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating

Confettis provided the personal touch to help give my future wife an awesome birthday surprise. Thanks for all you do Gia and Christy.

User1447700 Sent on 11/21/2013

5 out of 5 rating

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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating

I just got married last week on 11/09/13 at Confettis Event Center. I can't believe how perfect everything went throughout the day. I used Baltimore's Best Events for everything. They had an "all inclusive package" and it included more than I expected which worked well for us. We arrived at our reception surprised to see how gorgeous everything actually looked. The linens and napkins matched my color swatch perfectly. I did not realize all the details that I wanted actually would come true. My guests were enjoying appetizers and music, and everyone was enjoying themselves. Our cake was both gorgeous and delicious and the build your own sundae-candy bar was a great addition. All in all, our expectations were more than exceeded. The staff at Confetti's was friendly and fun and efficient with everything. The owner was there to oversee everything. If I could give this place 10 stars I would. Thanks for everything!

Renay Sent on 11/19/2013

5 out of 5 rating

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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating

Gia made my dream come true. I gave her my ideas, explained my budget and she made it happen. I walked down the aisle in tears and awwwww! I will always be connected to her because she made my dream come true.

Sara Sent on 11/07/2013

5 out of 5 rating

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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating

My husband and I have had two events at Confettis event center. Gia helped us arrange the details and both parties turned out fantastic! Our first event was an engagement party which has gone down in history with our friends as one of the best parties they have attended. :) We had a balloon arch over our dj and balloons throughout the room. Our linens and place settings looked great. The staff helped us with everything we needed during setup and breakdown. Our most recent event was our in-town wedding reception for our friends, since we were married in Tahiti. The room looked gorgeous. I had beautiful deep red table cloths, floating candle centerpieces, a dresser at the entrance covered in candles and pictures of our Tahiti wedding/honeymoon, cocktail tables covered in flowers, banquet tables, 3 serving tables, a bar, dj, & awesome staff. I wish I could remember the names of the staff from that night but they really helped me and made sure I had what I needed. They helped me adjust lighting when I wanted to dim areas, found last minute items that I needed, and basically just helped with every detail. Tons of parking and right off of 695 so it was really easy for my guests to find. Highly recommend.

Angel Sent on 11/07/2013

5 out of 5 rating

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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating

My fiance and I at the time were looking for a place to have a simple ceremony. We went into Baltimore's Best Event and met with the owner Gia and she worked with us right until the wedding was over. She contribibuted so much great knowledge and an the most beautiful venue with the most amazing staff right down to the decor of the venue. When we celebrate our 10 year anniversary we have already decided we are having it with Baltimore's Best Events. This place is a couple's dream wedding come true. Fantastic place, clean, awesome staff, beautiful decorations, and wonderful videographer. Gia works with you to plan from the moment you walk in her door to the very end of the ceremony every tiny detail she handles to a t. Wonderful wonderful place :)

User1421252 Sent on 11/04/2013

5 out of 5 rating

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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating

Gia provided wonderful decorations, flowers, party favors, and entertainment! The wedding cake was beautiful and tasted wonderful. I just told her that I wanted fall colors and she turned the church hall into a show place! Her eye for design and her flair provided the perfect touch to my special day! The DJ was great and he worked me and played every song on my request list! We had the most fun and Baltimore's Best Events was a key party of that experience! I highly recommend this company.

User909920 Sent on 08/23/2012

5 out of 5 rating

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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating

The place is ideal and the guests were totally impressed. Event coordinator was very helpful and accommodating. I will definitely recommend this place!

Catherine Sent on 03/10/2014

4.9 out of 5 rating

Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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4.5 out of 5 rating
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5 out of 5 rating

more time to get in before event, events booked to close together

Jackie Sent on 06/07/2018

4.8 out of 5 rating

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5 out of 5 rating
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4.5 out of 5 rating
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4.5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating

The company was very accommodating and flexible.

Krystal Sent on 05/13/2018

4.8 out of 5 rating

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4.5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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4.5 out of 5 rating
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5 out of 5 rating

Great service, really accommodated me when i needed to return late

Cierra Sent on 08/04/2017

4.8 out of 5 rating

Quality of service
5 out of 5 rating
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4.5 out of 5 rating
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4.5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating

On July 29, 2017 I threw my big sister a bridal shower in the Loft. The staff at Baltimore’s Best Events was so helpful in helping set up and tending to our every need. The room was beautiful with the lit up ceilings, the nice white seat covers and the beautiful high back chair that my sister got to sit in while she opened her gifts. The food was taking too long to heat up on the sterno so the staff at Baltimore’s Best Events took the food and heated the food in their kitchen free of charge. So many of my guests complimented the room and the helpful staff and some even stated that they would use the event hall for one of their events. I cannot thank Baltimore’s Best Event enough for making my sister’s bridal wonderful and keeping her smiling the entire night.

Tracy Sent on 07/03/2017

4.8 out of 5 rating

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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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4 out of 5 rating
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5 out of 5 rating

Everyone involved was professional, clear on pricing and what we would get, and quick to respond. Lexi staffed our event and was wonderful. She was polite, attentive and friendly. We would absolutely use Baltimore's Best Events again.

Megan Sent on 10/17/2016

4.8 out of 5 rating

Quality of service
5 out of 5 rating
Average response time
4.5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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4.5 out of 5 rating

Baltimore's Best Events offers a wide variety of services and the owner, Gia, will work with you to create and personalize whatever your needs are for any type of event

Lisa Sent on 12/05/2015

4.8 out of 5 rating

Quality of service
5 out of 5 rating
Average response time
4 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Flexibility
5 out of 5 rating

Baltimore's Best was a great choice for us as we rented gold chargers and centerpieces for our tables. They had exactly what we needed and were able to drop off and pick up all of the supplies. Great items, exactly what I was expecting and at a very reasonable rate. Great job and thank you!

Caroline Sent on 01/04/2015

4.8 out of 5 rating

Quality of service
4 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating

We had a fantastic experience with this venue for our November 8th wedding. We opted for the all-inclusive option and had both our ceremony up at the loft and reception there in the hall. Jenna was our wedding coordinator and she went absolutely above and beyond for everything. She was extremely professional, flexible, and anticipated all our needs. She was very sensitive to some of our specific cultural needs and really pulled everything together for us. The reception was stunning and the food exceeded our expectations. The only reason I didn't rate the quality of service 5 stars is because we didn't love our deejay who we booked through the venue (I would caution against Mike since he cut off our first dance unexpectedly and seemed to take frequent breaks. Mistakes happen but it's just another reason we were so grateful for Jenna---she was quick to fix anything we were the least bit unhappy about so we had a great time!) The owner was also there pulling things together and it made us feel very comfortable and valued that so much attention was being paid to our wedding. I have to admit, we were on a really tight budget and did not expect to have such a nice wedding but it was really beautiful and just spot on. I mean, we walked into the reception and were stunned---it was exactly what we wanted. We are so happy we decided to do everything there and would seriously recommend this place to any other couple. And just do the all inclusive option----you'll be so happy you did!

Nyya Sent on 06/13/2014

4.8 out of 5 rating

Quality of service
4 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Flexibility
5 out of 5 rating

I recently used Confetti's Event Center for my daughter's Sweet 16 Birthday. The staff was extremely helpful before and on the day of the event. My daughter and her guests really enjoyed the party and the VIP area they created for her best girlfriends. The decorations were gorgeous and there was only one hiccup which was I requested balloons with lights on the inside but some of the lights were defective so it didn't give the mood I was looking for. The event staff did make up for it with giving me an enormous amount of balloons for decorations. All in all it was a success and my daughter loved every minute of it. I will definitely use their services again.

Ram Sent on 02/18/2014

4.8 out of 5 rating

Quality of service
4.5 out of 5 rating
Average response time
5 out of 5 rating
Professionalism
4.5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating

This business is easy to work with and they try hard to work within the budget. Some times their temporary staff people who come to the site are not very professional. They are aware of this limitation and they are trying to be more selective about their workers.

Amy Sent on 04/04/2017

4.7 out of 5 rating

Quality of service
5 out of 5 rating
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4 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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4.5 out of 5 rating

We worked with Jody in planning our daughter's sweet 16. She was absolutely wonderful and took care of our every needs. We will be using this venue again!!

Yvette Sent on 04/02/2014

4.7 out of 5 rating

Quality of service
4.5 out of 5 rating
Average response time
5 out of 5 rating
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5 out of 5 rating
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4 out of 5 rating
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5 out of 5 rating

Everything went well!!! The people who were present during my event were very helpful. Things went smoothly.

Keisha Sent on 03/14/2017

4.6 out of 5 rating

Quality of service
4 out of 5 rating
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5 out of 5 rating
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4 out of 5 rating
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5 out of 5 rating
Flexibility
5 out of 5 rating

Baltimore's Best Events provided a lovely venue with good accommodations. Response to questions were in a timely manner.

Valerie Sent on 12/19/2014

4.6 out of 5 rating

Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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4 out of 5 rating
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4 out of 5 rating

The venue was nice and nicely decorated but didn't have the TV for DVD in a good spot to be viewed by all. The staff was very friendly and efficient. Thanks for helping to make my mother's 80th birthday party very memorable. It was elegant as I had wanted to be. Thanks Gia and staff for working with me on the last minute planning. Thanks for the prompt refund of the refundable security deposit. Have a blessed and safe holiday.
Valerie

Angela Sent on 04/02/2017

4.5 out of 5 rating

Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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2.5 out of 5 rating
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5 out of 5 rating

The venue it self is awesome. The only thing that I disliked is that I was required to use all of their services, such as I was not allowed to bring my own balloons, props etc. I would definitely use them again. My event was perfect.

Tasheena Sent on 02/17/2016

4.5 out of 5 rating

Quality of service
3.5 out of 5 rating
Average response time
5 out of 5 rating
Professionalism
4 out of 5 rating
Value
5 out of 5 rating
Flexibility
5 out of 5 rating

We had our wedding on 2-1-16.. I had approximately 50 guests and we had the reception and ceremony in the Confetti's Event Center. I only had 1 month to plan my wedding. I called them 2 1/2 weeks before my wedding and they were able to accommodate me and my husband in a quick and friendly manner.I only had two complaints. My first complaint is that I felt that more time should be allotted. Vendors normally hold 4 hour blocks. However they only provided 3 hrs blocks for $425, each additional hour was $150. My second complaint was that one of the rectangle tables were supposed to be switched out for a sweetheart table and it was not, so on my wedding day I had to purchase a table linen and use the table that was designated for my sand ceremony as a dinner table for my husband and I.

I would absolutely recommend this place to friends, colleagues and family.

User2439541 Sent on 11/23/2015

4.5 out of 5 rating

Quality of service
4 out of 5 rating
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5 out of 5 rating
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4 out of 5 rating
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5 out of 5 rating
Flexibility
4.5 out of 5 rating

The venue was great and and the bartender was very nice. He was nice enough to stay an extra hour since we didn't have many people and everyone was having a great time.

I would recommend this place to anyone who is looking for something small & intimate and/or affordable.

Frank Sent on 01/10/2015

4.5 out of 5 rating

Quality of service
4.5 out of 5 rating
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4.5 out of 5 rating
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4.5 out of 5 rating
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4.5 out of 5 rating
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4.5 out of 5 rating

We use this venue for my wifes 40th birthday, for 80 people attending. Food and desserts served, all were great and on time, Roomy feel and good looking room with the decorations and lights. Gia the owner and Jenna our coordinator we very nice to deal with and available when needed for our event. Mark our bar tender a pro and all other staff got things done as promised. We had two ladies from the wait staff dressed up in Swedish costumes and they were great doing it, friendly and helpful with guests. Dj could have done better with music selection requested but did have people dancing. Over all I am happy with the experience and I would use this venue again.

G. Sent on 02/09/2016

4.4 out of 5 rating

Quality of service
4 out of 5 rating
Average response time
4 out of 5 rating
Professionalism
5 out of 5 rating
Value
5 out of 5 rating
Flexibility
4 out of 5 rating

My Birthday celebration was fabulous - thanks to the management and staff of Confetti Events! They provided great ideas during the planning process that made the decor just what I wanted. Their supplies were quality. I highly recommended Confetti Event Center & Baltimore Best Events!

Sonya Sent on 05/24/2017

4.3 out of 5 rating

Quality of service
5 out of 5 rating
Average response time
4 out of 5 rating
Professionalism
5 out of 5 rating
Value
4.5 out of 5 rating
Flexibility
3 out of 5 rating

Jody,

Thanks for your hard work. You, Heather, and Jada provided wonderful service. You were attentive to what I needed, professional, and provided guidance/advice to help me, where needed, throughout the entire event process. During the event, Jada's service was exceptional. She was extremely responsive to my requests and very timely...always available when I had questions and quickly responding to concerns. Each of you provided valuable elements of service to make my event a success.

I must add that my exchanges with Gia were not as welcoming. In fact, my exchanges with her were rather concerning. First, in her email response to me regarding set-up help for a few additional party decorations offered me the option of coming to set up the additional items on Friday when I paid the refundable downpayment. When I arrived to do so --- after driving from 1.5 hours away --- the room was not ready and I was unable to set up the few additional decorations. I also asked about leaving the cakes that we had purchased to be refrigerated. While I may have misunderstood the company's policy on leaving party items, I felt interrogated by her response. She continually asked "who told me that I could do that?" It was extremely unprofessional and off-putting. To make matters worse, I had several other questions to ask about preparing for my event. While I do understand that Confetti's is a small business and that you all get very busy with phone calls and upcoming events, my experience with Gia made me feel very undervalued as a customer. She focused on answering other phone calls, seemed to usher me toward the door, and didn't seem open to further conversation. She was very short and dismissive. Before meeting with her on Friday, my daughter and I had agreed to promote the Confetti's Event Center as a great place to choose for upcoming events (my family has several events each year and tend to be loyal, repeat customers). After dealing with her, we're reconsidering that.

C. Sent on 04/17/2014

4.3 out of 5 rating

Quality of service
5 out of 5 rating
Average response time
5 out of 5 rating
Professionalism
4.5 out of 5 rating
Value
3 out of 5 rating
Flexibility
4 out of 5 rating

The venue is very nice and accomodating. The staff were great at making sure everything was going well and that I had everything I needed during my event. The variety of choices offered by this venue when planning an event is amazing! Whatever type of party you can imagine, I'm sure they can provide it!

Andrea Sent on 11/17/2015

4.2 out of 5 rating

Quality of service
4 out of 5 rating
Average response time
4 out of 5 rating
Professionalism
4 out of 5 rating
Value
4 out of 5 rating
Flexibility
5 out of 5 rating

Very helpful in every aspect of the planning process. Only event center with a quality event space and reasonable price. Flexible with changing the date close to planned date, always professional and willing to help in any way.

Tammy Sent on 11/20/2016

4.1 out of 5 rating

Quality of service
4.5 out of 5 rating
Average response time
3.5 out of 5 rating
Professionalism
3.5 out of 5 rating
Value
4 out of 5 rating
Flexibility
5 out of 5 rating

I used Baltimore's Best for my daughter's 6th themed birthday party. I was pleased with my interaction with the staff, and didn't encounter any bait and switch on the day of my event. Everything they said I could do, I could and there were no surprises. I was very pleased and so was my daughter!

Fairview Sent on 10/28/2015

4.1 out of 5 rating

Quality of service
4 out of 5 rating
Average response time
5 out of 5 rating
Professionalism
3.5 out of 5 rating
Value
3 out of 5 rating
Flexibility
5 out of 5 rating

I am grateful for the servcie and flexiblity. Thanks to all

Ellen Sent on 08/14/2017

4 out of 5 rating

Quality of service
3 out of 5 rating
Average response time
5 out of 5 rating
Professionalism
4.5 out of 5 rating
Value
3 out of 5 rating
Flexibility
4.5 out of 5 rating

B&B staff were pretty nice. The food that I tasted was not the food that was served at the wedding. Besides that minor problem, everything went great, the hall was nicely decorated and bartender was on time. I will rate a 3 out of 5 for quality of service.

Kim Sent on 10/30/2015

4 out of 5 rating

Quality of service
4 out of 5 rating
Average response time
4.5 out of 5 rating
Professionalism
4 out of 5 rating
Value
3.5 out of 5 rating
Flexibility
4 out of 5 rating

I read a lot of bad reviews before booking the venue for my birthday party and I was a little apprehensive. However, I found the reviews were wrong. From the time I initially booked Confetti's to the day of my event the staff was great. Even when I thought I was going to have problems the day of the event because there was another party prior, Gia reassured me that everything would work out and it did. I recommend reading the contract carefully and if you don't know ask. The only thing I wished was that they had packages for various things vs. paying for things a la carte. Thanks Gia and the Confetti's crew for making my birthday soiree a success. Guests are still talking about it. I look forward to hosting events with you in the future.

Taniesha Sent on 12/23/2015

3.7 out of 5 rating

Quality of service
4.5 out of 5 rating
Average response time
3.5 out of 5 rating
Professionalism
4 out of 5 rating
Value
2.5 out of 5 rating
Flexibility
4 out of 5 rating

I love the space and set up. I thought that all the tables were suppose to be with a table cloth tho but when i asked dor one dor my cake table it was provided. The service was good and very helpful. I love my invitations and pinata but the pinata didnt have a clear opening to put the candy in. Ine thing i thought would be good is the changing of the time alloted. I feel like it should been at least three hours instead of two because of as much money i spent. Other than that i really like my services.

Jonelle Sent on 07/22/2017

3.6 out of 5 rating

Quality of service
4 out of 5 rating
Average response time
3 out of 5 rating
Professionalism
3 out of 5 rating
Value
4.5 out of 5 rating
Flexibility
3.5 out of 5 rating

The coordinator Jody was the best. She was very good at showing a bride what the space could be transformed into for the big day. The bartender however was a problem on my big day was the photographer and bartender. The photographer was ill prepared and although he had two seemingly professional grade cameras neither of which worked.... Now the bartender was not cordial or even look like she was happy to be there. Drink choices were not even offered to guests. The officiant was very professional and even complied with the brides attire specifications.

User2389268 Sent on 10/25/2015

3.5 out of 5 rating

Quality of service
3.5 out of 5 rating
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3.5 out of 5 rating
Professionalism
3.5 out of 5 rating
Value
3.5 out of 5 rating
Flexibility
3.5 out of 5 rating

Wonderful service. Table cloths, chair sashes and Paris themed props made the night memorable.

Jessica Sent on 09/18/2011

3.2 out of 5 rating

Quality of service
3.5 out of 5 rating
Average response time
3 out of 5 rating
Professionalism
0 out of 5 rating
Value
4.5 out of 5 rating
Flexibility
5 out of 5 rating

They were flexible as far as scheduling because our venue has strict timelines. However, Gia (the owner), was very unprofessional. There was a slight mix-up regarding return of the equipment and she yelled at us through the phone without allowing full explanation. Turns out that our venue had equipment that was not returned when we were told it was. We were very confused and Baltimore's Best Events just made it worse. However, they did accommodate our schedule and their pricing was reasonable. The delivered the chairs and tables in a timely manner as well.

User2854873 Sent on 11/07/2016

3 out of 5 rating

Quality of service
2 out of 5 rating
Average response time
2 out of 5 rating
Professionalism
2 out of 5 rating
Value
4 out of 5 rating
Flexibility
5 out of 5 rating

I had my son first birthday party there. It was another party going on at the same building at the same time and other guest was walking threw my party because the employees didn't make it clear which room was for which party. I paid for a whole balloon arch and I was only giving 8-10 balloons at the top of the ceiling. Nobody came to see if we was okay or needed anything. I had to keep going back and forth to tell them I'm missing things out the package that I paid for threw them. Also my party was not over until 6 but at 5oclock the people who set up started deflating the ball pit which made me upset because i paid for it until 6 so that was very unprofessional. Overall the place was beautiful and set up great but I was not pleased with the service.

Grace Sent on 02/02/2016

2.9 out of 5 rating

Quality of service
2 out of 5 rating
Average response time
3.5 out of 5 rating
Professionalism
2.5 out of 5 rating
Value
3 out of 5 rating
Flexibility
3.5 out of 5 rating

I was disappointed with the fact that Confetti's charges for things that should automatically be included in the services. For example, I was told that a coat rack would be extra. I was also told that I could not place my jewels on the table and would be charged if they ended up on the floor. For such a nice venue, the nickel and diming for everything offered turned me off and I am reluctant to recommend it to friends. My husband also had bleach spilled on his shirt and his brother's from an unknown source in the kitchen.

Randi Sent on 06/22/2013

2.7 out of 5 rating

Quality of service
2.5 out of 5 rating
Average response time
3 out of 5 rating
Professionalism
2.5 out of 5 rating
Value
3 out of 5 rating
Flexibility
2.5 out of 5 rating

Everyone has something go wrong on their wedding day. We just wish...this wasn't it. For our wedding, we were so excited to come across "Baltimore's Best". With a name like "Best", we thought we couldn't go wrong! We were so excited they were going to make us beautiful, unique, tall, gorgeous balloon topiaries to line the aisles of our carnival themed wedding. Everything was set. The balloons were to arrive at 400 the day of the wedding. We were so excited. We arrived at the wedding venue at 515...we pull up (I could hardly wait to see them!)...there were no balloons. So I call, panicked, and the woman who answered said "she thinks they left" and should be there soon. At 530...our guests are arriving...still no balloons. I call again, more panicked and they lady says "they are still 15 minutes out...don't worry, it's ok". No. Nope. Not ok. Our guests are SEATED and the aisle decor is not there! At 540 I call and she says "they can't be there until after 6." No apologies. Nothing. I'm devastated. Our wedding starts at 6! They know that! i explain if they can't be here soon, to forget it because we were getting ready to walk down the aisle! The woman gets a huge attitude and yells "fine!" and hangs up! So now, it's 15 minutes before the wedding starts...no balloons...and I'm crying. My dad calls back and nicely, calmly asks what happened. She tells my dad there was traffic and that's the issue. Ok, life moves on, we had a beautiful wedding, no balloons, but ugh! The next day we realize...the balloons were set to be there at 400. There are about 20 ways to get to the city from Towson...and they still didn't make it by 600. Someone dropped the ball big time here. If they were stuck in traffic, all they had to do was call and let us know...at any point! To get mad at me, to act like its no big deal that their product hadn't arrived in time for the wedding, to me, is incredibly disappointing customer service. I just wish I could have seen them...:(.

Alice Sent on 08/24/2012

2.4 out of 5 rating

Quality of service
1.5 out of 5 rating
Average response time
4.5 out of 5 rating
Professionalism
1 out of 5 rating
Value
4.5 out of 5 rating
Flexibility
0.5 out of 5 rating

When I initially went to view this venue I fell in love with it n then called back to c if could lock n my date I was told I could set an appt which my dgtr did but dt was not available also advised coordinator that we would only b using venue so contract was set for venue n chairs only with assoc costs I totally made her aware thar only venue was needed was never told abt any addl cost that would be owed until the week b4 my event when I was told abt addl catering cost well shouldn't this have been explained at initial consult??? After all by the time my wedding had come around I had pd all of my expenses associated with this venue so I thought also I might add all of my cost associated withvthe venue had been pd off months inv advance n then b told the same wk of event addl monies us needed. Not good business practice

User1420666 Sent on 11/04/2013

2 out of 5 rating

Quality of service
2 out of 5 rating
Average response time
2 out of 5 rating
Professionalism
2 out of 5 rating
Value
2 out of 5 rating
Flexibility
2 out of 5 rating

I really liked the person we were coordinating with before the wedding, but things just didn't seem to be communicated effectively for the day of the wedding. We paid for linen and silver that we never even used. It was an expense that we never were able to get back. I did enjoy the photographer, she was very friendly and we received our photos in a timely manner after the wedding.

Reginald Sent on 06/03/2024

1.6 out of 5 rating

Quality of service
1 out of 5 rating
Average response time
4 out of 5 rating
Professionalism
1 out of 5 rating
Value
1 out of 5 rating
Flexibility
1 out of 5 rating

Horrible Experience

I sent pictures of the outdoor pavilion of where the event would be held as well as the type of balloon arch that I requested. On the date of delivery, the delivery men were taping the balloons to the arch. The balloons were popping as they were placing the arch. The delivery men quickly took a picture and left as the balloons were popping. As the delivery men barely spoke English, I called the office. They said that they would send them back and they never came. I called again and they offered to send out another arch. There was only 45 minutes left of the party and the office was 45 minutes away so I told them we would speak with the owner on Monday. Gia, the owner, said it was delivered and did not want to provide a full refund for the arch. The arch did not last 10 minutes. If you want balloon arches this is NOT the place. If you expect the owner of a business to follow-up or stand behind their work then do not utilize Baltimore's Best Events. When something goes wrong the owner just says that she has 30 years of experience.They seemed to subcontract the work. If you want to ensure that your party is not ruined work with another event company.

Tracy Sent on 09/17/2013

1.6 out of 5 rating

Quality of service
2 out of 5 rating
Average response time
2.5 out of 5 rating
Professionalism
0.5 out of 5 rating
Value
2 out of 5 rating
Flexibility
1 out of 5 rating

I was dissapointed with the service.The plates were dirty the photobooth attendant did not print all the pictures out for my guests, the owner tacked on 150.00 additional onto my already paid in full contractand then blew me off when I asked why this was not in my contract.

Melissa Sent on 04/22/2011

1.3 out of 5 rating

Quality of service
0.5 out of 5 rating
Average response time
2 out of 5 rating
Professionalism
0.5 out of 5 rating
Value
3 out of 5 rating
Flexibility
0.5 out of 5 rating

The worst experience of our entire wedding planning and execution was this company. When we arrived at their facility to pick up the chair covers and sashes that we rented from them, we were met by a woman who had a horrible attitude problem, and we were treated as if it was annoying to have us there at all. When we stopped by their facility the day after the wedding to return the items, we were treated even worse, the employee who waited on us was rude and didn't seem to know what to do. Our experience with this company was about as bad as it gets, and I would never recommend them to anyone else for any reason.

J Sent on 10/15/2015

1.2 out of 5 rating

Quality of service
2.5 out of 5 rating
Average response time
1 out of 5 rating
Professionalism
1.5 out of 5 rating
Value
0.5 out of 5 rating
Flexibility
0.5 out of 5 rating

My husband an I chose the location in Towson for our wedding venue. The location and space was beautiful. We went with the all inclusive wedding package. This included the officiant, centerpieces, favors, invitations, DJ, linens, cake etc. (No liquor). We decided it was most cost effective to bring out own liquor (best advantage of this venue). Gia as the planner and we had a very difficult time with her. The centerpieces the showed us were very awful so we decided to do our own. The food was terrible. We had done a tasting which was a waste of time the first time went because they were not prepared. The second tasting went well,however,it was not the same on our wedding day. The officiant was not dressed. I felt she could have at least worn a pair of dress pants for a wedding,she showed in khakis and a white polo shirt. The invitations were printed on paper that felt like construction paper. They did provide envelopes at least. I would suggest making your own bouquet also. The isle while I walked down as rolling up so my dad stood on the end to keep it in place where it should have been tapped down. I could say much more but I would DEFINITELY suggest a different venue to get a better bang for your buck and a better experience.it is conveniently located directly across the street from a hotel.

Kari Sent on 05/11/2023

1 out of 5 rating

Quality of service
1 out of 5 rating
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1 out of 5 rating
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1 out of 5 rating
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1 out of 5 rating
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1 out of 5 rating

Removed Review

Removed Review Removed Review
*posted for a friend

Angel Sent on 07/06/2020

1 out of 5 rating

Quality of service
1 out of 5 rating
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1 out of 5 rating
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1 out of 5 rating
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1 out of 5 rating
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1 out of 5 rating

Will not provide what was promised! Do not use them!

If you want in any way to have your vision realized, then by all means DO NOT use Baltimore's Best Events! They are Baltimore's WORST events. I contacted them to plan a surprise bridal shower for my sister. I spoke with Gia the owner and everything seemed fine. We went into storage to pick out centerpieces. She showed us some gold trumpet vases (which I'd already planned to use for my upcoming wedding). We told her no, we definitely did not want those because we are using those vases at my upcoming wedding. We showed her some acrylic stands that she had that we liked, but she outright refused to use those! She told us no, she would not use those. We finally mutually agreed on a cylinder centerpiece arrangement with floating candles and flowers. That should have been a warning to us, but we were running out of time to find a venue and so persevered.

She also showed us some flowers which she was to use as decor. We decided upon the tiffany blue flowers that she had. She asked us if we wanted the wicker chair for the bride's seat and we said yes. She promised that it would be decorated very nicely. Next we went down to the tablecloth storage area. She picked out a teal tablecloth to show to us. However we told her that the tablecloths next to it were closer to the color we were looking for, as it was closer to the colors of my sister's wedding.

She appeared to be taking notes the whole time. Apparently this was a farce. On Wednesday she called to confirm the details, my sister verified AGAIN with her the centerpieces and all of the decor we wanted.

The bridal shower was to be a surprise and we were the ones bringing my sister. When we arrived on yesterday to the event, I was completely dismayed and quite frankly extremely upset. The wicker chair for the bride was no where in sight! The servers there, brought the wicker chair down halfway through the event and it was not decorated in the least. The tablecloths were the color Gia chose and not the ones we chose. The tiffany blue flowers were completely absent.

AND, there in the middle of our tables sat not the cylinder vase centerpieces she promised, not the acrylic floral platforms we liked, not any of the dozens of options we never discussed. Instead sat the very vases, we'd told her that we did NOT want. The ones we told her would be at my upcoming wedding. Not only that but the centerpieces weren't even nice, many of the crystals were twisted and coming off and the flower ball set on top only made it look like a broken blinged-out ice cream cone. Can you imagine the anger I felt at that moment? But I tamped it down for my sister's sake and determined to enjoy her party anyway.

I called Gia, this morning to inform her of all the things that had gone wrong. She refused to take responsibility for the fact that she COMPLETELY messed up. I told her how upset I was that she had not done as promised. At which point she says that she only remembered the colors we wanted and that she did do what was promised but was sorry that it wasn't up to "my standard". My STANDARD?!! The fact of the matter is that she blatantly disregarded our wishes or at the very least was hugely negligent in attending to what we were ordering. She became extremely unprofessional and attempted to blame us for her mistakes. She refused to even give a partial refund for the mistakes or missing items, aside from $12 which she claims would be for one cylinder centerpiece. First of all, there were to be five centerpieces. Second, even on her website it says the centerpieces were more than that.

Over the years, I have hosted and helped plan numerous events. Just last year, I threw a 60th birthday party for my mom. This is the worst experience, I've ever had and I will not be returning here! If you at all, value your event and your money, run the other way from this place! You will not be satisfied and will not have your vision realized. Obviously the owner does not care about her customers. I wish I'd looked on Google reviews before booking her, as there are numerous complaints there about this place. I could've saved myself some serious heartache.

Becky Sent on 06/03/2019

1 out of 5 rating

Quality of service
1 out of 5 rating
Average response time
1 out of 5 rating
Professionalism
1 out of 5 rating
Value
1 out of 5 rating
Flexibility
1 out of 5 rating

Terrible customer service

Terrible customer service. Just wanted to give a heads up to anyone trying to rent through this company. I spoke with the manager back in January (wedding is late June), and rented chiavari chairs. We got our final wedding count, which was significantly lower than originally thought I called to inquire about a refund. I was very rudely informed that "when I spoke with you in back in January I told you we could always add more but not take away." I’d like to point out this is NOWHERE in our contract. In teeny tiny print we found where it says “all payments are non-refundable.” Never rented chairs before but I'm pretty sure that's the most horrendous way to run a business, especially since so many other things go on while trying to plan a wedding. Now I do recognize i should have paid better attention... but then again shame on your poor business model for taking advantage. I would highly suggest NOT renting from here and going with a much more accommodating rental company.

Tara Sent on 01/18/2019

1 out of 5 rating

Quality of service
1 out of 5 rating
Average response time
1 out of 5 rating
Professionalism
1 out of 5 rating
Value
1 out of 5 rating
Flexibility
1 out of 5 rating

Awful customer service!

The machine I rented was not as expected. I emailed right away that I was unhappy and that I would not be using it. I complained when I returned it. Fast forward, they don't care. They did nothing to try to make it right. I wouldn't recommend them to anyone!!

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Baltimore's Best Events