AW Bridal Reviews

Reviews

Awards

18

+19 User photos

• Setaita Sent on 10/18/2023
  5 out of 5 rating

  5.0
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  Good quality and affordable

  I came across AW Bridal while searching for a quality wedding dress that is affordable. I'm always cautious of ordering things online but I took the risk on this one and ordered a lovely custom-made wedding gown. I received it earlier than expected, literally few days ago and the dress looks amazing! The quality is great and it's exactly how it's pictured on the website. I highly recommend AW Bridal for a quality wedding gown at an affordable price.

  I came across AW Bridal while searching for a quality wedding dress that is affordable. I'm always cautious of ordering things online but I took the risk on this one and ordered a lovely custom-made wedding gown. I received it earlier than expected, literally few days ago and the dress looks amazing! The quality is great and it's exactly how it's pictured on the website. I highly recommend AW Bridal for a quality wedding gown at an affordable price.
• Yauna D. Sent on 11/29/2023
  5 out of 5 rating

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  Perfect Fit &:Style For Mom

  I purchased the velvet papaya dress in a rust , size 8. It was a perfect fit & just the right style for a Mom & outside fall wedding. I was anxious before it came . Ordered close to deadline. Via email company eased my mind & the dress came on date promised

  I purchased the velvet papaya dress in a rust , size 8. It was a perfect fit & just the right style for a Mom & outside fall wedding. I was anxious before it came . Ordered close to deadline. Via email company eased my mind & the dress came on date promised
• Brennan S. Sent on 11/25/2021
  5 out of 5 rating

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  Communicative

  I had the pleasure of using AW Bridal for several of my photoshoots! They've always been kind courteous and prompt. The dresses actually surprised me with their quality! They're well made and the dresses I've received didn't have any defects!
  I will be recommending them to my brides from now on!

  I had the pleasure of using AW Bridal for several of my photoshoots! They've always been kind courteous and prompt. The dresses actually surprised me with their quality! They're well made and the dresses I've received didn't have any defects!
  I will be recommending them to my brides from now on!

  • +2 photos
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• Yibi Sent on 11/15/2021
  5 out of 5 rating

  5.0
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  Amazing!! Super good quality and customer service

  I absolutely loved working with aw. Bridal! They were amazing to work with! So kind and the communication was really good ! The quality of the dress and customer service was really good!! 10000% recommended!!

  I absolutely loved working with aw. Bridal! They were amazing to work with! So kind and the communication was really good ! The quality of the dress and customer service was really good!! 10000% recommended!!
• Jenna E. Sent on 06/01/2021
  5 out of 5 rating

  5.0
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  Lovely Experience

  Had a lovely time communicating with AW Bridal. Received my dress on time, was thrilled with the material and size fit perfectly. I emailed them a few questions along the way and always received a response back within a day. Would definitely buy from them again!

  Had a lovely time communicating with AW Bridal. Received my dress on time, was thrilled with the material and size fit perfectly. I emailed them a few questions along the way and always received a response back within a day. Would definitely buy from them again!

  AW Bridal's reply:

  Hi Jenna, thanks for sharing this with us, we are glad to know you were satisfied with our customer service and dress, we will do better with your warm support, thank you so much.
  Hope you will have a wonderful day.
• Annaliesse B. Sent on 09/26/2020
  5 out of 5 rating

  5.0
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  Highly enjoyable would recommend!

  AW bridal is a phenomenal bridal gown service! Very professional, dresses are perfection, they get back to you in a reasonable amount of time! If you are looking for a wedding dress I HIGHLY recommend this amazing company!

  AW bridal is a phenomenal bridal gown service! Very professional, dresses are perfection, they get back to you in a reasonable amount of time! If you are looking for a wedding dress I HIGHLY recommend this amazing company!
• Brittney Sent on 07/08/2020
  5 out of 5 rating

  5.0
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  Bought a wedding dress

  It was a great Interaction, response time was great and they answered all my questions.

  It was a great Interaction, response time was great and they answered all my questions.
• Monica H. Sent on 09/25/2020
  5 out of 5 rating

  5.0
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  Perfection!

  A.W. Bridal was absolutely amazing! The dress was so stunning, arrived on time, and they were such a pleasure to work with! I would highly recommend A.W. Bridal to anyone looking for a dress for their wedding.

  A.W. Bridal was absolutely amazing! The dress was so stunning, arrived on time, and they were such a pleasure to work with! I would highly recommend A.W. Bridal to anyone looking for a dress for their wedding.

  • +5 photos
• Jackie Sent on 05/24/2020
  5 out of 5 rating

  5.0
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  Love working with them!

  I’ve worked with them on a few styled shoots where they have sent me product. The dresses are so beautiful and very well made. I highly recommend them!

  I’ve worked with them on a few styled shoots where they have sent me product. The dresses are so beautiful and very well made. I highly recommend them!
• Amanda Sent on 10/14/2021
  5 out of 5 rating

  5.0
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  Absolutly amazing!

  AW Bridal is absolutely phenomenal! I am a wedding photographer and have worked with them multiple times. They go above and beyond each time. Their customer service is amazing, they shipping is fast, and their dresses are stunning!! What more could you ask for?! I will always recommend AW Bridal to my clients! You will NOT be disappointed! Promise!

  AW Bridal is absolutely phenomenal! I am a wedding photographer and have worked with them multiple times. They go above and beyond each time. Their customer service is amazing, they shipping is fast, and their dresses are stunning!! What more could you ask for?! I will always recommend AW Bridal to my clients! You will NOT be disappointed! Promise!
• Anete T. Sent on 12/28/2019
  5 out of 5 rating

  5.0
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  Very good, I am happy with everything.

  Very good quality items. The process was smooth and items are as expected and as on the photo.

  Very good quality items. The process was smooth and items are as expected and as on the photo.
• Edward Sent on 08/07/2019
  5 out of 5 rating

  5.0
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  I would totally recommend this brand to my friends!

  their dresses are amazing, I bought the dresses for my bridesmaids, they love it.
  They have try on service, so we have tried the sample on before placing the order, it fits perfect.
  They have an online store with some discounts too, I saved 10 dollars using the code. Nice dress and service.

  their dresses are amazing, I bought the dresses for my bridesmaids, they love it.
  They have try on service, so we have tried the sample on before placing the order, it fits perfect.
  They have an online store with some discounts too, I saved 10 dollars using the code. Nice dress and service.
• Teresa P. Sent on 11/15/2021
  5 out of 5 rating

  5.0
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  Great company

  They contacted me to take some promo photos for them. I got the dresses in a timely manner and great quality even the girls I worked with all loved the dresses. Great quality and photograph beautiful also true to size of bridesmaid dresses. Also photographed a wedding dress so beautiful. Those two models loved it as well I got everything within a month and colors I picked and sizes I picked. Great customer service as well.

  They contacted me to take some promo photos for them. I got the dresses in a timely manner and great quality even the girls I worked with all loved the dresses. Great quality and photograph beautiful also true to size of bridesmaid dresses. Also photographed a wedding dress so beautiful. Those two models loved it as well I got everything within a month and colors I picked and sizes I picked. Great customer service as well.
• Lidia G. Sent on 11/02/2021
  4.8 out of 5 rating

  4.8
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    4.0
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  Amazing Dresses

  I am a client wit AW Bridal for a while. I am never disappointed. Dresses which they make are beyond beautiful, on time, classy and made by professional team. I love the way how it look and texture of fabric. I look like Princess, feel like Princess and and outsider see me as a Queen.

  I am a client wit AW Bridal for a while. I am never disappointed. Dresses which they make are beyond beautiful, on time, classy and made by professional team. I love the way how it look and texture of fabric. I look like Princess, feel like Princess and and outsider see me as a Queen.
• Marie Sent on 10/17/2023
  1.6 out of 5 rating

  1.6
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    1.0
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    2.0
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  Fine If You're 100% Sure You Won't Need to Return Anything

  I ordered the Sultana wedding dress from AW Bridal. The dress was pretty, but it fit poorly, became hot very quickly, and was fairly itchy. When I tried to initiate a return, they wanted to refund me $50 to keep it. When I told them I still wanted to return it, they said that since it needed to be sent back to China and their tariffs are expensive, I had to mark is as a gift valued at $20 or they wouldn't accept it. Lying on customs tags is a crime, so I explained that and asked how I could return it without committing a crime. Again, they tried to convince me to take a partial refund of $50 to keep it. Finally, after I said that I was just considering disputing the charge with my credit card company in light of their desire not to honor their stated return policy and their determination to either have me commit a crime or accept a refund of less than 10% of the value I paid, they gave me an address in the United States to mail it to. It was the address listed on their site, which comes up as the address for a sporting goods store called My Sport.
  
  Again, the dress was pretty, but the return process felt really unethical, sketchy, and frustrating. They really fought honoring the return policy they have on their own website, and between them trying to convince me to accept a refund of less than 10% for an item that was unworn, unwashed, and still had the tags, OR committing fraud, I will never order from them again, and will actively recommend others against doing so unless you are absolutely certain you won't need to return or exchange your item.

  I ordered the Sultana wedding dress from AW Bridal. The dress was pretty, but it fit poorly, became hot very quickly, and was fairly itchy. When I tried to initiate a return, they wanted to refund me $50 to keep it. When I told them I still wanted to return it, they said that since it needed to be sent back to China and their tariffs are expensive, I had to mark is as a gift valued at $20 or they wouldn't accept it. Lying on customs tags is a crime, so I explained that and asked how I could return it without committing a crime. Again, they tried to convince me to take a partial refund of $50 to keep it. Finally, after I said that I was just considering disputing the charge with my credit card company in light of their desire not to honor their stated return policy and their determination to either have me commit a crime or accept a refund of less than 10% of the value I paid, they gave me an address in the United States to mail it to. It was the address listed on their site, which comes up as the address for a sporting goods store called My Sport.
  
  Again, the dress was pretty, but the return process felt really unethical, sketchy, and frustrating. They really fought honoring the return policy they have on their own website, and between them trying to convince me to accept a refund of less than 10% for an item that was unworn, unwashed, and still had the tags, OR committing fraud, I will never order from them again, and will actively recommend others against doing so unless you are absolutely certain you won't need to return or exchange your item.
• Brittany S. Sent on 11/03/2022
  1.6 out of 5 rating

  1.6
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  Unethical return practices

  If you want to give money to an unethical company, purchase from AW Bridal. I need to return a dress and they are requesting that I mark it as a "gift" and only claim that it is worth $20 (the dress is actually worth $117) to avoid customs fees and have stated that they will refuse the parcel if I do not do this. You must declare returned goods when shipping overseas. I will not be complying with their shady request. They are located in China and the shipping through USPS will cost $68. This whole return process has been terrible with them refusing to give me a return address at all at first; it took many back and forth emails to convince them to provide me with the needed info in the first place. If there is any chance at all you might have to return your item, do yourself a favor and DO NOT do business with AW Bridal.

  If you want to give money to an unethical company, purchase from AW Bridal. I need to return a dress and they are requesting that I mark it as a "gift" and only claim that it is worth $20 (the dress is actually worth $117) to avoid customs fees and have stated that they will refuse the parcel if I do not do this. You must declare returned goods when shipping overseas. I will not be complying with their shady request. They are located in China and the shipping through USPS will cost $68. This whole return process has been terrible with them refusing to give me a return address at all at first; it took many back and forth emails to convince them to provide me with the needed info in the first place. If there is any chance at all you might have to return your item, do yourself a favor and DO NOT do business with AW Bridal.
• Iwona B. Sent on 12/20/2023
  1 out of 5 rating

  1.0
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  Complete Scam

  They use this address as their location, 25322 Jeronimo Rd Lake Forest, CA 92630, but it has nothing to do with a bridal store. In reality, it’s called MY SPORT. They charge lots of money for shipping and make you wait for a long time because their merchandise comes from China. They advertise this merchandise as new but in reality it’s used and many people are unaware of it. When you want to return it, they start playing games giving you lower offers and if you won’t take it, you have to return it at your own expense. So they end up making money at your expense. Stay away from this fake and dirty business.

  They use this address as their location, 25322 Jeronimo Rd Lake Forest, CA 92630, but it has nothing to do with a bridal store. In reality, it’s called MY SPORT. They charge lots of money for shipping and make you wait for a long time because their merchandise comes from China. They advertise this merchandise as new but in reality it’s used and many people are unaware of it. When you want to return it, they start playing games giving you lower offers and if you won’t take it, you have to return it at your own expense. So they end up making money at your expense. Stay away from this fake and dirty business.
• Kristina K. Sent on 05/26/2023
  1 out of 5 rating

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  Don't buy from them! Can't return.

  They ship from China so the piece took forever. We has time so not a problem but the bridesmaid dress didn't work out. And they wouldn't return for full price even though that is clear on the website. They were negotiating the return price like it was a benefit to us.

  They ship from China so the piece took forever. We has time so not a problem but the bridesmaid dress didn't work out. And they wouldn't return for full price even though that is clear on the website. They were negotiating the return price like it was a benefit to us.

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